AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sam Bsiz90 Poto
2 months ago
Even though I was a bit salty in the beginning, the younger employee never lost his cool.Quite knowledgeable and helpful. I was nice towards the end but, I should have been nicer from the beginning.Keep up the good work kid. Ask your boss for a raise. . . .

  Swapnil Haria
3 months ago
Kayden helped me out by replacing my car battery in twenty degree weather and didn't even accept a tip. He was polite, helpful and very skilled at his job! Amazing customer service.

  Aaron W. Johnson
2 months ago
I had a great experience here today. The lady that helped me was very friendly. She saw me walking in and immediately asked if she could help me find anything. She looked up the part number I had, took me over to the aisle, and found the part for me. In and out in 3 minutes. Thanks!

  Colby Carpenter
4 months ago
I ve gone to this AutoZone location many times. The service has never been anything special but my last visit was especially bad. I went for a battery test and the sales representative who did my test didn t seem to know what they were doing. It took around 8 minutes to run a test that would normally take only about 30 seconds. At the end of the test, the only information they offered me was that my battery was bad and that I needed to replace my battery. I asked them for more information but they wouldn t answer anything else after that and complained about the corrosion around my battery terminal before just walking away. Seriously disappointed in the service provided.Besides the lackluster customer care, the selection is alright but the prices are outrageous. Definitely better to shop elsewhere for car parts.

  Grant David
a month ago
Came in asking for a price match on a quart of oil (which I ve never had an issue with before) the manager gave me an attitude as soon as I asked, his response was what they don t have it at Walmart or something? I explained I ve done it in the past and that it s significantly cheaper at Walmart ($8.00 opposed to $12.00 at auto zone.) he laughed and said he d do it this time but there s a Walmart right down the road and I should ve just gone there. I immediately told him I d be taking my money elsewhere. Absolutely disrespectful and unhelpful, he was truthfully upset that he had another customer to help. Will be contacting corporate

  Emily Rojas
a month ago
Older gentleman in the store? Very helpfulYounger kid with his AirPod in that told me it was impossible to test my alternator in the car and then told me he didn t know what tools I would need to take it out? Not so much

  William Beesley
a year ago
The people that work here are helpful but their parts are so unreliable that I don't think it's worth shopping here. I bought a pair of rotors that warped after a year. I bought some windshield wipers several weeks ago that are already non-functional and I've purchased a couple of batteries. The batteries have been all right. I've included a video of the windshield wipers in action you can see they don't clean the window off.

  Daxton Frogley
6 months ago
Great customer service from Richard! He deserves some kind of reward, because that was truly some of the best service i ve received at an AutoZone. He was friendly, knew what I needed and where to get it, and maintained friendly conversation throughout the experience. Highly skilled employee.

  Chase Bailey
7 months ago
Very good service! Tory was great! He helped us clean up and install a new battery! Couldn t have done it alone to well so it was nice to have an expert working on it for us!

  Dawn McLamarrah
2 months ago
We love Autozone! They are always so helpful and help us solve our car problems! The staff are very knowledgeable!

  Bobbi Davis
2 months ago
This is the only place I go to for everything I need for my car. Everyone is always so helpful, especially Wanda! Give her a raise !

  Jay Free
5 months ago
Had a wire disconnect from my battery and one of the employees, Tory, fixed it up for me no problem. Great service here

  Luis Doria
6 months ago
Recently bought an '05 Wrangler as a fixer upper / money pit so I'm in her a lot! The staff have always been helpful and not talked down when I asked questions. Thanks!

  Rhonda Williams
7 months ago
I am completely inept at anything mechanical but decided to attempt to fix my car s AC and failed in epic fashion .came in at my wit s end and the guys (and girl) helped me finally make sense of what I needed and walked me through all that was needed.My sister and I left and she said are you here often enough that you guys are friends? . Nope- but we are now. Legit the best experience I ve ever had in an auto parts store. Thanks all!!

  Sophia Kabialis
7 months ago
Kaiden K helped me install my new Rain-X wiper blades. He was very kind & courteous! I really appreciated the extra help!

  Brandon Castro
2 months ago
Older gentleman working there is a creep! Skipped me in line to flirt with young lady that came in and helped her instead. Disgusting! And weird!

  Rebecca
11 months ago
Very impressed with the quality of service I received today. No waiting. Tori was able to test and replace my battery quickly. He also explained everything he was doing and I even learned things. Will be back!

  lindsey
a year ago
I had the best experience I probably could have. 2 very nice men were working. I explained my battery trouble, and they instantly came out check it. I went in to purchase a battery, and Tory was incredibly kind and willing to continue helping me out. It completely made my day and I am very thankful. Installed the battery perfectly and my car runs amazing! Thank you!!

  Tami C
a year ago
We needed a new car battery today and Tory was the person helping us. He was very knowledgeable and friendly and even offered to help replace the old battery with the new one right there in the parking lot during this cold, wet, drizzly day. Great customer service!

  Bailee Marshall
a year ago
Tory is amazing! I have been getting his advice for fixing my cars for years here. His advice has never failed me. I honestly go to him more than my mechanic. If you have ANY issue and want an honest opinion, come and ask him he will not cheap you out. He is also the kindest person. Thank you.

  Beth Myrdal
9 months ago
Chase and Tanner were above and beyond helpful yesterday!! Went in to pick up something quick and my car decided it needed a bit more attention. They were super helpful and got me back on the road safe!!! Thank you!!!

  Rachel Davidson
a year ago
I went to this store on 1/28/2023 and received wonderful help. On my way home later I had problems with my car door shutting. I called back and Tori told me he could take a look at my car. I went back and and Tori was a miracle worker he saved my day. He went above and beyond, thinking outside the box and my car door was able to stay shut and I am so very grateful. I have always shopped at AutoZone in Draper when I lived there for 11 years and just recently moved to this area. I would recommend AutoZone to anyone especially this specific AutoZone Thank you thank you thank you.

  Collin Cagle
a month ago
Helped me find what I needed and great service.

  Monique Gunn
a year ago
Great customer service! Honest and hardworking! Tory went above and beyond to test my battery, determine the issue, clean off the terminals for me and make sure I was able to have a car that would no longer have any problems. Thank you!

  Andrea Stringer
a year ago
Tory is the reason I ll continue to come back to this store! The store was getting slammed yet he never made me feel rushed or inconvenient for needing a battery replacement. I ve worked in retail management for years and the way he handled the ever growing line with one young man helping him inside was impressive. I offered to buy their dinner or smoothies and he declined, he was so gracious and truly seemed happy to help. I know it s very hard to find good help these days so I would do everything possible to hold onto these guys and pay them well to stick around.Andrea S

  M.C. Rivetti
a year ago
Experience and a willingness to help make all the difference.While i cannot say this about all AutoZone locations, this location has always done a very good job, for the most part, of hiring people who help customers.Periodically, there is an employee that doesn't know much, but they are still friendly and help find another employee who can help. This has become a very rare quality in customer service jobs these days. The younger gens, for the most part, have zero customer service skills, and this location typically seems to hire older individuals, which is probably why they are good.Keep it up!

  Melissa Dee
a year ago
Great service. Tory was very friendly and informative. He installed my new battery for me and it was more complicated than it should have been - grateful for the expert help!

  Jasmyn Hildebrandt
8 months ago
The staff, Vern especially was VERY nice!! He helped me get and install my battery. I would definitely recommend going to this AutoZone!

  Jeremy Lindsey
9 months ago
Vern, the store manager, went out of his way to help us out. The store was closing at the time and he gave incredible service. Can t say enough good things about him. Thanks again!

  Amy Christensen
8 months ago
I love this store! I needed a battery replaced and Chase was able to help me install it! All of the staff is friendly, knowledgeable and helpful!