CarSmart Automotive Repair Smithfield

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kenneth Webb
4 days ago
We just did the emissions testing for 2 vehicles. I'm in a wheelchair and their waiting area is not accessible so I waited in my vehicle. They were fast and efficient.The second vehicle my wife took in and again it was prompt and efficient.

  felicia mcmichael
a year ago
Great customer service! Went in for emissions and registration, came out with a fixed key fob that now actually keeps my key in it and a new cabin air filter that makes my once puny a/c run like a friggin champ. Really impressed with the ease of getting everything done there and Mike is a really great guy. I'm pretty impressed!

  Mark Freckleton
a year ago
Since I was relatively new to the Smithfield area, I looked around for a place that could service my car and saw that this place had good reviews. It is also only two blocks away from my house.What I look for with a mechanic is a combination of honesty and competence. That is not Universal. I found it with these guys. They performed the minor repairs I needed to change my oil and did an emissions test quickly, without fuss and at an entirely reasonable price. They were also quite friendly, which is nice.

  Kimberly Davies
a year ago
Went in there with some concerns about a shake in the engine. After diagnosing it for a day they came back with other things they thought I should fix that was more then I wanted to spend. I felt they were just trying to get more money out of me. Finally after just saying I wanted the 2 things fixed that I came in there for, and they originally said it would fix your problem, they gave me a quote, but didn't give me any confidence that it would actually fix my issue anyways. They really never took ownership of, I will fix your problem! it was more like, I'll take your money. When I drove out of there it sounded and felt like I did when I brought it there.

  Deb Fry
11 months ago
I had an appointment. They did the job quickly and did not attempt to add on anything I had not requested. The coupon saved me some money. The desk person was friendly and pleasant.

  Sarah B
4 years ago
Great auto shop. Helpful with emissions and required paperwork.Update: From four stars to FIVE! I have used this shop two more times and they are wonderful! They fit me in the same day both times. One was a very urgent brake matter and the other was an oil change. They are just great and I look forward to having them take good care of my family's vehicles in the future!

  Neil Buffham
4 years ago
Very knowledgeable and honest mechanics. They are good at emissions; they run the test when the vehicle is good and warm, and it often makes the difference between a pass and a fail. Only complaint is that they didn't tell me I didn't need emissions that year while I was registering until it'd been done, but maybe they don't get that information. Overall would recommend.

  Immu
a year ago
I was warned about bringing my car in here, yet I ignored that warning.I had a fuel leak around the gas pump seal, I had the new pump installed at a different shop near salt lake and didn't wish to drive down there with a fuel leak, so I brought it here. They did fix the leak, but did not note that the issue was due to an improper install as requested so I could talk to the other shop. I also asked them to test the alternator, no note on the issue, no alternator test documented, no word on the outcome. Additionally they made sure to keep half of my tank of gas after draining it. Came in with about 3 quarters of a tank, and picked it up with nearly a quarter tank. With gas being $5 a gallon, I'm sure someone topped off their tank. They do not wish to talk about the issue with me, so I've filed a complaint with the state, they can talk to them at this point.

  Jason Pollard
5 months ago
Helped with an emissions test and oil change. Helpful and did everything in a timely manner.

  Brie Bridges
4 years ago
I was looking for a place to get a fast emissions test done... and according to these reviews CarSmart is speedy quick! Well not in my case. I ve been waiting close to an hour to simply get my emissions test done. Staff seemed very kind... however maybe they should provide a larger quantity of staff members per day.

  Alfred Iodice
3 years ago
Friendly, quick service. Went out of his way at 4:46 to get my emission and registration taken care of! Needless to say it was well after closing and they made sure to finish up and get me taken care of. In to of that made an appointment the very next day to look at some mechanical issues...Highly recommend from my point of view!

  Scott Bell
2 years ago
Close to home. Staff is very clear on price and timeline for repairs. Great suggestions for needed maintenance that usually saves me more $$ in the long run. In an industry that limits confidence we have had a good experience every time we've had auto repair performed.

  Braiden Jones
5 years ago
Fast, friendly, reliable service. The employees at this Smithfield location are very knowledgeable. They are extremely fair. I'm always hesitant to trust what a mechanic tells me. When I take my car here to get something done, they will let me know if something doesn't need to be replaced. They don't nickle and dime or cheat you like a lot of mechanic shops will.

  Matt R Vance
5 years ago
This shop is great. I have no complaints at all. Now, I m not a car guy and have no plans to be. These guys are fine with that and are very helpful in explaining to me what is happening when I need a repair done.Everyone wants to be treated with respect and these guys do that. Fair pricing as well. Thanks CarSmart!

  Aj
5 years ago
I have been to carsmart a couple times over the years and honestly was not super impressed. However, this time around was a whole different experience. The customer service right off the bat was much better. John was so friendly and amazing. We took my old Chevy in to get some parts replaced so it would pass emissions testing. He took the time to find good prices on parts and was very kind and patient explaining what needed to be done thoroughly and no beating around the bush on costs. I'm excited to go pick it up and will be doing business in the future with them.

  Victoria Ayala
4 years ago
Seriously best place I've been too! Being a 19 girl I've been to places that weren't so friendly treated me unfairly and tried to rip me off. I was recommend CarSmart by a friend and it's been great every time! The staff is friendly and explains everything to me and their prices are reasonable! I will continue to take my car here for oil changes or for anything it may need in the future! :)

  Devin M
a year ago
I went in for emissions. They were very quick and efficient. The individual at the front desk was extremely polite. 10/10 will come here again.

  Lori Bolan
5 years ago
We are very happy with the service we receive from CarSmart in Smithfield. My husbands older truck didn t pass emissions. CarSmart recommended they perform a cleaning service (which was only $15!) and have it retested in a few days. The cleaning procedure did the trick and we were able to register our truck without a huge repair bill

  Sean Maynard
5 years ago
Worst experience ever. I live close so we have tried it multiple times. They tried three times to fix my ac and couldn t. Next shop did. Took three times to get new belt to stop squeeking. Got catalytic converter replaced and check engine light came back on two weeks later. More money for fix. Came back on two weeks later. Now they want 870 dollars more. No thanks, Im taking my business elsewhere and if you want your car fixed right the first time. I recommend you do the same.

  Joe N
6 years ago
Didn't feel like they took the time to listen to my concerns. I had a check engine light, I was also concerned about other symptoms that the vehicle had. But all they did was hear check engine and said we'll take care of it. I paid well over my budget, and don't feel the service was performed satisfactorily because the symptoms the did not listen to were bot fixed.

  Kristie Hawes
3 years ago
Happy with the service I've had here this far. They require an appt for an oil change but there's less waiting because of that. Twice, I've called to schedule and they've told me they have an appt right now so drive on over. I was 15 min away both times but they still said to come.

  Alan F (Handyman Flinn)
9 months ago
It's convenient to get all of your registration needs done right there, but they are a bit slow.

  Blaine
a year ago
Haven't had service in there but I went in thinking I had scheduled appointment. However, I was wrong, I called another shop. The attendant was kind, polite, and patient with me despite MY screw up.

  Darryl Adcock
6 years ago
Thank you Car Smart for getting our vehicle in and back on the road in such a short period of time! They really went the extra mile to make sure we were back in business same day, it was even end of business day on a friday. They were also incredibly fare on price! Cheers!

  Brittany Petersen
6 years ago
Our check engine light came on after taking our car to Pep boys in Ogden. After much hassell with Pep boys over several months, we took it to CarSmart, and our car was fixed within a couple of hours! They were very fair and very friendly. Listened to my concerns, and didn't make me feel stupid or take advantage of the fact I don't know much about cars. I would definitely recommend!

  Serena Frazier
2 years ago
They used a torch on a new 0� sensor after they stripped it and blamed my cousins shop for it that installed it. Carsmart wasn't supposed to touch my O� sensors. They did not discount me for my catalytic converter or give me the old one upon it's replacement they also charged over $600 just for the new catalytic converter not counting labor despite it being blatant over pricing. My ignition cable off the fuel peddle also came undone after getting routed incorrectly even though they never needed to touch it. My cousin can confirm it wasn't routed that way in the past. So carsmart at any location will NEVER get another penny from me.They put me through the ringer for thousands of dollars and couldn't give me the money for the recycling of my old catalytic converter. That was my money, they already got payed.Also for perspective my cousin mentioned runs a multigenerational shop that knows their stuff my grandpa that fought in WWII started the shop I normally go to. I'd gone to my cousin that now runs it like I normally do but he was over booked despite having a larger shop than these people. Would not recommend carsmart.Services: General repairs & maintenance, Auto engine diagnostic

  Cordell Ballard
6 years ago
I started taking my vehicles to CarSmart after getting hosed by another dishonest repair shop. CarSmart has always been very fair priced and great customer service. They have never recommended a repair that could wait for another year. Their is no question that I will always take my vehicles to CarSmart.

  David Brooksby
5 months ago
Fast service, accurate quote and good phone contact

  Lindsey Orvin
5 years ago
These guys are awesome! I'm always in a hurry or desperate for help & they always accommodate to what I need. I'm not a car person whatsoever so they always dumb it down for me so I get it haha. They're straight up bout what's goin on & will give you their opinions which helps me alot! These guys are badass, super nice & very easy on the eyes

  Megan Larsen
6 years ago
Definitely the best place ever in town. There so helpful in all they do. They have wonderful customer service and are very happy people to be around. Thanks CarSmart!! 10/10 would recommend