Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
JB
3 weeks ago
Was trouble shooting a misfire. Purchased a coil. Problem solved. Decided to purchase a set before another goes out. The manager refused to refund me for the single coil using a coil from the set. Now, to get a refund, I get to remove the coil and return it slightly used. DUMB! They would rather sell the next customer a used part than have the brand new one that hasn't been touched. Brilliant, and certainly not customer service. They need to act like a small town parts store, not a stupid large corporation. Nice new store, but I can take my business elsewhere. Now, to add insult to injury, the parts are made in China. I would pay more to ensure higher quality from a non-China source. The low mileage failed coil was made in China as well.Update: I returned the set of coils. I purchased a set online with another manufacturer, and not through AutoZone. The manager I had the exchange with processed the return and didn't even bother to ask why I was returning them and what they could do better. By the way, he never offered a reason why they couldn't accept one coil back out of the set. The coils are not serialized to some box. I'm reasonable, but with no explanation, and then try to make it into an integrity issue, is just unacceptable. I can go where others want my business.
Matthew Davis
a month ago
Ive been in several times for different things over the last few weeks. Everyone was very helpful. It's nice having a place close by to get auto parts.
Jarrett Daley
a month ago
Says open until 10pm, got here at 9:15pm and the last employee was locking up and when they saw me pulling in they hurried faster to get it locked and get into their truck and drive off.
Shelby Duke
2 months ago
Bought a new battery for my car this evening. Received top tier customer service.
Marc Gresini
3 weeks ago
Customer service was great, Dillan was very helpful
josh moon
a month ago
Fix your hours open on google
Jordan Wood
a month ago
Excellent customer service