Southtowne Imports
4.7 (349)
10736 S State St, Sandy, UT 84070
(801) 292-9800
southtowneimports.com
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Service options
- Delivery
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brian Anderson
a month ago
I don't think anyone likes a used car salesman. We had the pleasure of meeting Justin Thomas today and he is the furthest from a used car salesman. Respectful, personable and showed what genuine customer service should be. He listen to what we needed and were looking for and got us a great car at what we feel was a fair price. He knows his stuff and he knows how to back off and sooth when it got to be a little overwhelming for the wife. We never felt pressured into buying and we were very happy with our experience. It was the best car buy experience we have ever had. We will absolutely look for Justin for our next vehicle purchase.
Parker Flitton
3 months ago
I ve known Noah for a long time and he s such a great guy! He s very knowledgeable and can answer all of your questions. And he ll take care of you like no one else! If you re looking to buy a car don t hesitate to choose Noah as your salesman!
Jeff and Brandie Roberts
a month ago
Been a great experience thus far, however, we needed the spare tire kit for the car we bought and was told it would be ordered, we had to follow up with a call but they are making it right! Thank you
Michael Rogalski
3 years ago
I had another great experience at Harrison Mitsubishi in South Towne again today from Jordan Rivas and Tyler Seawright who were unbelievably helpful and competent in accomplishing what needed to be done on my pretty new car. I also observed their attention to each of the individual customers during my stay and realize just how great these people are at taking care of their customers. I recommend their services HIGHLY!!
Chris Davis
4 years ago
We recently bought an Outlander PHEV and had the service department at Harrison Mitsubishi add a tow hitch and roof rack. They were great to work with! Highly recommend them.Update: 9 months after buying our Outlander, someone backed into us at the Costco parking lot, damaging the rear bumper, taillight assembly, and blind spot sensor. Harrison repaired it like new! They quickly evaluated the extent of the damage and worked with the insurance company to get approval to proceed with the repairs. The car was ready for pickup two days sooner than planned. Tyler and his service crew do outstanding work!
Nick Smith
10 months ago
My experience with Southtown Mitsubishi was exceptional! The vehicle we wanted is not easy to find! And the ones you could find were marked up like crazy!! After several weeks, they were able to find exactly what we wanted. They gave us a great price on our trade in. We could not be happier!
Diana Barlow
5 years ago
Seriously, if you want a painless & hassle free experience, you will love working with the people at Harrison Mitsubishi. We went into the dealership knowing what car we wanted to look at and were able to drive away in it that same day. We worked with Brooks Sherman and he was so great. He was easy-going & honest/straightforward with the questions we had. The sales manager as well as the loan officer were very friendly and efficient. Even though this was not our first car buying experience, everything was explained thoroughly during the entire purchasing process. They even worked with our trade-in and were able to get us a monthly payment that worked with our budget. Highly recommend!
Nicole Harrison
7 years ago
What a great at buying experience with Harrison Imports. I had been searching online for a few different types of car and sent a request to be contacted on Harrison website thinking a sales rep would call the next day and I received a call and text that night. I set up a time to drive the car for the next day. James the sale rep was ready for me and had the X5 upfront in the shade. The car was amazing!! The next day I called and set up how I wanted my financing structured and he did the paperwork for me. James was so nice to also deliver the car to me as well down to Sandy at the other Harrison dealership. After signing the paperwork and headed out to my new car the owner of Harrison Imports came up and introduced himself, shake my hand and congratulate me and my beautiful new X5! We happened to have the same last name, however no relation. He said he personally viewed and purchased this car and knows what a great car it is. Not many owners take the time to greet new customers and thought that was very nice. As I mentioned this was a great experience with Harrison Imports and with the sales rep James and couldn't be happier with the process and my New Car!!!
shirley langeland
7 years ago
We thoroughly enjoyed our experience purchasing our car at Harrison Imports. The facility is clean and pleasant, and Michael was a pleasure to work with. Even though he is new, he cheerfully was able to get answers to all our questions. He is so personable and will be a great asset to the dealership. He followed up without being overbearing which we really appreciated. We were also happy with the agreed price and all the paperwork process. I was pleasantly surprised to see a full well equipped service area which we will definitely use as needed in the future. Thank you!!! The car is great, by the way.
Janet McIntosh
5 years ago
I was very impressed with the quality of professionalism and service by all the guys at Harrison Mitsubishi. They were quick to respond to my inquiries and questions on the car I was interested in. After my purchase, they were great to check out concerns I had with the car. Their service department was also very helpful and professional. I would definitely recommend them if you are interested in a no pressure buying experience on a new or used car.
Eric Kofoed
5 years ago
I can honestly say that my experience at Harrison Mitsubishi and Imports was second to NONE, from the time I walked in the door and was pleasantly greeted by Brooks until the deal was done. Everybody that I dealt with was extremely friendly, helpful, and what I value most HONEST!!! Brooks (salesman) was knowledgeable and resourceful in providing options and insight. Leo (finance) was welcoming and treated me like family. The dudes is the service area were also great to work with. I was given top knoch attention, honest answers, and phenomenal service.You will not find a more positive car buying experience than going to Harrison and working with Brooks, Leo, and the ENTIRE team on sight.Thanks Team. Good luck and wish you all great success!!!
Tim Adams
5 years ago
Best buying experience I've ever had! Harrison Mitsubishi staff were nice, friendly and professional. They took the time to make sure I was in the car I wanted, getting me the best deal and went over every bit of the car with me.Thank you Dustin, Brooks, Josh and Cory!!! I love my new car..... only question now.... do we stick with Vader or switch to Black Panther for the name :) :)Aleisa
Laura Kaim
7 years ago
We purchased 2014 Mercedes a couple of weeks ago from James. This experience was even better than the first time we worked with Harrison 5-6 years ago. We appreciate that they have a great selection of high end used vehicles to choose from. They were reasonable with negotiations on my trade-in and the new purchase. We'll definitely consider them for our next purchase.
Andrea Ribar
5 years ago
Best car buying experience!!! Jenn was amazing and made the process so fun. She as very personable and so great. Buying a car has never been easier. I would recommend the dealership to anyone looking for their dream car. Everyone here is so awesome to work with and really make you feel like you are family. Big thanks to Vance, Jenn and Cory for the great experience. You guys are really the best.
Robert Coleman
5 years ago
Harrison Mitsubishi was the best car buying experience I have ever had. They were friendly, they were not pushy, they clearly explained pricing and add-on feature pricing. They didn't have any lot fees or any other surprise fees that other dealers have. The only fees were the price of the vehicle, taxes, and state registration. They were also patient with my 1 1/2 year old baby that I couldn't find a babysitter for, and even played with him. I would recommend Harrison Mitsubishi to anyone purchasing a car. They were also very quick in filling out paperwork and getting my car ready to go home.
Jim Ercanbrack
6 years ago
I just purchased a Audi Q5 from Harrison Imports. It was the most stress free car purchase I have made in a long long time. The staff was excellent to work with. Josh and Brooks took total care of every detail in a very professional manner and made me feel at home while my wife and I made the decision on what to buy. No pressure, no hype. I was impressed with the quality of vehicles they have to offer.there. It was a real pleasure to shop there for a vehicle.
Cesar Celis
a month ago
Angel is the best he help me and my wife and my son to find a new car
Catherine Little
5 years ago
I just bought my son a new car yesterday from Harrison Mitsubishi and I could not be happier. Jenn and Vance were both extremely patient with me as I contemplated and fretted over which car to buy for the past couple of months. My entire experience was positive. I felt like Harrison s team was trying to help me find a solution to my problem instead of just trying to sell me a car. Josh was very helpful with finding the best possible financing for me and it was quick and seamless (at least for me...maybe not for Josh, but he d never let me know it)! Going forward, every car I buy will be from Harrison Imports!
Chad Nydegger
5 years ago
Jenn was great to work with. She presented the car I called about ready for a test drive and inspection by a nearby mechanic. Only after I asked about other cars in my price range did she tell me about other options, but did not pressure me at all. I felt that she was honest with me about the car, which honesty was confirmed by the inspection be an independent mechanic. I also appreciated their no dealer fees policy because there were not surprises when the final purchase price came back (just taxes, title, and registration). I would certainly consider buying a car here again.
Quality Clean
6 years ago
This was hands down the easiest car buying experience I have EVER had! J.R. was great. No pressure and honest. I was easily approved with a great rate and low payment. They literally made it work over the phone and stayed late on a Saturday to wait for me to come pick up my car. Excellent professional friendly service, and I will definitely buy from these guys again. (If they have exactly my dream car like they did this time) :)
Lauraine Allen
7 years ago
This is my second time buying a car at Harrison Imports. I first bought a Mercedes from Cory two years ago and then last week I bought a Range Rover Sport from Brian. Both times they had the car I was looking for and they were both great to work with. I also love the fact that they always seem to have the car I'm looking for. They are helpful, friendly and willing to go the extra mile to make the buying experience enjoyable. I won't hesitate to come back a third time. In fact, I'll just look at their lot first before I look elsewhere. Chances are they'll have the car I want.
Chandler Smith
5 years ago
I purchased my second car ever form Harrison about a week ago and man was it a great experience! Jenn was EXTREMELY helpful and sent me out the door with the exact car that I wanted! They were kind, helpful and honest with me! My first car buying experience was horrible, Harrison Imports was definitely a breath of fresh air!
Levi Mitchell
4 years ago
I had a really good experience buying a car with these guys. They were very thoughtful of my opinion and price range, and they never tried to push me into any decision. I was fortunate to work with Joe here as I bought my car. He made sure I knew all the options in my price range and he never tried to push me into anything more expensive. They are a fun and professional crowd to work with.
Greg Tanner
2 years ago
Bait and Switch at its finest!Not impressed! Pace Collester is a sales representative for the group. Disappointed in his sales tactics and more disappointed in his passive aggressive approach when he could see the deal wasn t going to happen. We are selling a clean Audi Q5 privately. Pace reached out to us making an offer that was below our asking price; however, we have a new vehicle arriving this week and are motivated to sell. Sacrificing a few dollars to ensure my wife s safety seemed worth the lower price. We had other offers but I didn t want her meeting a stranger. Having my wife go to a dealership seemed like a safer alternative. I had to work today and was unable to go with my wife to the dealership. She reached out to Pace confirming her busy schedule but willing to run by the dealership to sell her car if the offer was still good. He ensured her it would be quick and at the offered price. 2 hours later, Pace and team told my wife she had $5000 in repairs. We had already had an offer for $1000 less on trade in towards ordered vehicle but thought we would make a little money selling on our own. BAIT AND SWITCH at its finest. Total scam attempt on a female. And the approach of Pace in the end was unprofessional and left a lot to be desired. Not representative of the reputation and brand I believe Vance and Harrison Imports are looking for.
Trevor Schuldt
4 years ago
Great experience with the guys over at Harrison Imports. Brooks was patience and explained all the extended warranty protection with the vehicle I purchased. I had a minor issue (peeling of tint) and they promptly took care of it. What a great experience! I will buy from them again!
Ben
7 years ago
I had a phenomenal experience with Harrison Imports from top to bottom, and specifically with Jenn Wilson. Jenn helped me through every step of my car shopping experience with Harrison Imports, which was a tall order given that I was 'shopping' from out of state (Denver to be exact). She walked me through every step of the process, and was reachable by phone, email, text, etc, day and night, every time that I had a question or concern. On top of that, she was not only accommodating and easy-to-work-with, but was much more of a person who you might bring with you to the dealership to help you shop, rather than a traditional 'car salesman' (if that makes sense). Ultimately, after I had already put a deposit on a used vehicle, I backed out of the deal (which, by the way, was the most user-friendly negotiation I have ever been a part of) due to a minor concern with the car. Not only did Jenn go out of her way on her day off to try and remedy this minor issue with the car, but was even gracious, helpful, and understanding when I requested a refund for my deposit. I received the refund in just three days after backing out of the deal. ON TOP OF ALL OF THIS, this five-star customer service was dealing with the sale of a used car for about $10K, so if this is how Harrison Imports and Jenn Wilson specifically deal with customers when selling some of their cheapest vehicles, I can only imagine the service they give to the rest of their seemingly more important customers/sales. I would recommend Harrison Imports to anyone and everyone, and would strongly encourage them to ask for Jenn Wilson. Top notch dealership overall.
Maytlin Conine
5 years ago
I would recommend Harrison Mitsubishi to anyone! I had a unique situation that could ve made car buying a major headache for me. Wade handled It all and got me a better deal than I was expecting. Devynn was so nice and made me feel extremely comfortable throughout the process as well. Everything was so easy and so pressure free. I felt the genuinely wanted to help me get the best deal on a great car. I HIGHLY recommend giving them a try. :)
Robert McConnell
7 years ago
Harrison Imports has a great selection of higher end vehicles. Mitch was informed as to the features of the various vehicles I test drove and I appreciated his willingness to bring a variety of cars forward on a rainy day in Bountiful. Once I chose my vehicle, the balance of the experience was also pleasant and relatively quick. I strongly recommend this dealership based upon my car buying experience. Robert
Sybel Beattie
5 years ago
We had an wonderful customer experience in purchasing a car and trading one in. Prices were very fair on both. Dustin was a great salesman, no pressure....it was like talking to a friend we had known a long time. The manager and others we dealt with were the same. It seems they have a great culture of friendliness and a desire for their customers to be happy and treated well. Our process was quick and hassle free. I'm planning on trying out the service department for maintenance. We are so glad we happened to have found the car we were looking for......and we'll be back, and we'll tell our friends and family! Thanks Harrison crew!
Thomas Welch
6 years ago
Recently purchased an Audi in exceptional condition at a very reasonable price. Chase was the fellow that worked with me and he was very professional and attentive to my needs.I could not be any happier with the car and the deal that was worked out. The paper work took a minimum of time and we complete everything in under one hour.Truly a rewarding experience.