Service Department of Nate Wade Subaru

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Myrleen Lyon
6 months ago
Nate Wade and the employees always have done an awesome, exceptional job for me. I love working with them. Thank you so much for caring about your customers.

  Haley Mae
7 months ago
I couldn t be happier with how I was recently treated at Nate Wade Subaru! Derek was my technician, he was very helpful and clear in his communication. He followed up often and was very kind. I was provided with a car while mine was being fixed which was covered under my warranty (they let me know without even having to ask). So happy and appreciative of the care and service I received!

  Cody Belnap
2 months ago
Johnny is the best and doesn t miss a beat. Every time I bring my Forester in, I know it s in good hands!

  Glenn Smith
7 months ago
Came in for a routine oil change and the tech discovered the front brake pads were worn beyond limits. Discs were warped too. No problem and I m grateful they found the issue. My problem is with how long it took to make the repairs. Johnny did apologize for his time quote being off; I appreciate that. Also, I appreciate the free shuttle ride to get something to eat while I continued to wait. However, I didn t appreciate the disconnect that occurred for the ride back to the service center. Evidently the person I spoke to over the phone failed to report my ride request. As a result, I waited 37 minutes for a ride that never showed up. I called Johnny and he apologized again, I appreciate that. He did offer to knock off the cost of the repairs, I appreciate that too. I just didn t enjoy being left hanging. I arrived at the service bay at 10:3o am-ish and didn t leave until 3:45ish. I didn t plan on a whole day being ate up.Services: Tire rotations, Auto brake replacement, Oil change

  Julie Ferguson
6 months ago
Everyone was very polite. I appreciated them telling me what I could expect. I was kept informed by them giving me a text message of how to reach my supervisor if necessary.Services: General repairs & maintenance, Auto engine tuning, Tire rotations, Auto emissions testing, Auto maintenanceServices: General repairs & maintenance, Auto engine tuning, Tire rotations, Auto emissions testing, Auto maintenance

  James Fraker
6 months ago
I bought a 2022 Subaru Ascent from Nate Wade Subaru. I live in Colorado and over the phone I had to rely entirely upon one individual, Nick Westover. Nick is a honest, professional who knows the Subaru Automobile product extremely well. Nick, spent time, taking videos of the vehicle, seeking answers and representing my desires to management. I am certain if it had not been for Nick s help, patience and his professional attitude in making sure that I was completely comfortable, I would not have made the trip to purchase the vehicle. We like the vehicle. Thanks Nick Jim and Doris Fraker

  Connor Behunin
6 months ago
Best dealership ever! If everybody s service department could be like there s car dealerships in general would have a better rep. So grateful I found these guys.

  Nancy Jordan
7 months ago
I've been a client of Nate Wade Subaru since 2005 and they have never failed to take care of our needs. Thankfully now that the pandemic is over, it's a little easier to get an appointment.

  Bailey Cook
7 months ago
Their service department is second to none. They are professional, honest, knowledgeable and incredibly kind. I would recommend them to everyone.Service: Oil changeService: Oil change

  Steve Huish
6 months ago
Always fast. Always easy to work with. We really appreciate these guys

  DeAnna Farr
7 months ago
I always have great quick service and a great explanation of what was done. Scheduling an appointment was quick and easy.Service: Oil changeService: Oil change

  Suelyn Trump
6 months ago
Had a few problems with my car but they all got fixed. Rob and Hardy are the bestService: TransmissionService: Transmission

  John Price
7 months ago
All my experiences at Nate Wade have been very positive.Services: Transmission, Air & cabin filter replacement, General repairs & maintenance, Engine repair, Oil changeServices: Transmission, Air & cabin filter replacement, General repairs & maintenance, Engine repair, Oil change

  James Nowell
7 months ago
Great fast service department. Nice waiting area as well

  Brent Hales
7 months ago
They overcharged by quite a bit. Not going back. Better off going somewhere else.Service: Air conditioningService: Air conditioning

  Bill Taylor
7 months ago
Of 14 new cars and 14 dealer service departments this is the first none to provide excellent customer service and a service department I trust.Services: Auto engine diagnostic, Tire rotations, Wheel alignment, Auto tire replacement, Auto maintenance, Oil changeServices: Auto engine diagnostic, Tire rotations, Wheel alignment, Auto tire replacement, Auto maintenance, Oil change

  Guadalupe Sandoval Rodriguez
7 months ago
Service was quicker than expected, good communication with manager and mechanic!

  Emily Aamodt
7 months ago
They are always so on top of it. great service and super fast!!

  Carmen Barrios
7 months ago
Great service. It was fast, so I was able to wait.Services: Tires, General repairs & maintenance, Oil changeServices: Tires, General repairs & maintenance, Oil change

  Ryan Payne
6 months ago
Multiple purchases from this dealer, always above expectation on service levelService: TiresService: Tires

  Nathan Krah
7 months ago
Great overall experience. Transparent pricing and good value.Services: Tires, General repairs & maintenance, Brakes, Auto glass replacement, Oil changeServices: Tires, General repairs & maintenance, Brakes, Auto glass replacement, Oil change

  Tommy Nunez
7 months ago
Took care of the clunking noises and hub bearings. Fast oil change service.Services: Steering & suspension repair, Steering & suspension replacement, Tire rotations, Wheel alignment, Oil changeServices: Steering & suspension repair, Steering & suspension replacement, Tire rotations, Wheel alignment, Oil change

  Demietri Lazarakis
6 months ago
Quick reliable oil change, tire rotation, and standard maintenance.Services: Wiper blade installation, Auto maintenance, Oil changeServices: Wiper blade installation, Auto maintenance, Oil change

  Brian McIllece
6 months ago
I wouldn t take my Subaru anywhere else. The customer service can t be beat.Service: Oil changeService: Oil change

  Lani Vernon
7 months ago
oil change, headlight replaced. I love the Express Service

  Dahlia Kraus
7 months ago
Always fast and communicative!

  Elvin Heiberg IV
7 months ago
All was as expected.