Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Breanna Breanna
4 weeks ago
Very nice guys :) I was told at a different place I needed a whole new part and was quoted a crazy price so I came here and it turned out I only needed a small piece fixed. They also fixed it so fast I got my car back the next day :) First place I ve been to that gave me better news than I was expecting as well as saved me a bunch of money. Highly recommend!
Pars Ethis
4 months ago
Called about getting a tire plugged. Was quoted price, and told to just bring it in. So I did couple hours later during lunch break. Seems like they do their best to take care of everyone. Fast and friendly service, Quick plug, water test, about 15 minutes for under $20. Thanks!
Lindsey Dickey
5 months ago
Scott is the most awesome mechanic ever. He helped my company out on several occasions and made it look so easy. I thought I'd blown a hole in the company car tire and he was able to assess that it was just a bent rim and had us back on the road in no time. This avoided me having to go to Big O Tires. Wow! We love the people here. Always so friendly and smiling!
Felicity koenig
4 months ago
I love this place. I have gone to them for years and I have never been disappointed with their service. All the employees are super helpful. This place DOES NOT DO APPOINTMENTS. I have never had a problem with this, and they always get done with small tasks quickly. I have never been overcharged for a service or lied to about a situation with my vehicle. Come support a locally owned family business.
Dallas Rivas
9 months ago
Wow! Highly recommend these guys as honest and community driven.Took my old BMW in. It ended up having a cracked oil pan. Scott told me they wouldn t be able to work on it so I went to pick it up. All the oil had leaked out.Even though they knew they couldn t repair it, they lifted it up to show me the crack and Scott even went out of his way to add silicone to the crack so I could drive it home. He put oil in it and sent me on my way and refused to charge me.That s customer service!! I will definitely be back with my other car!!The entire time he had a smile on his face!
Jan O
a week ago
I showed up with a flat tire, during a really busy time and Scott took great care of me! They really saved me! I couldn t be more happy!
Paul Walton
4 months ago
I was very impressed! I had a long wait even after arriving first thing in the morning. I was very surprised at how little people were being charged. The lady sitting next to me raved about how great they were. When I finally was helped, I was told where to buy the part and charged nothing.
Olivia Baca
2 months ago
First-time customer.I asked if they could tell me why my check engine light was on. Scott directed me to some certain fluid to add to my gas, and it went off.They were very kind and honest, hard to find these days.
Barbara Kidd
7 months ago
My Auntie's little car wouldn't start. I tried and tried to clean up the battery. I jumped it three days in a row. Finally, I just gave up and realized I needed a new battery for my 85-year-old Auntie's vehicle. When I called it was immediate. No problem. Scott said come on in and we'll get it taken care of. When we arrived they were waiting for us. It was not long. They switched out the battery so fast and had us back on the road. My Auntie is always telling me how Amazing and family friendly. I truly believe her now! Thank you guys for taking such great care of my little Auntie.
Scott & Jessica Curtis
2 months ago
Excellent people and excellent service. I highly recommend this shop! Honest prices and honest work.
Eli Weingarten
3 months ago
This place has been honest and well priced for all 3 of my repairs. I would categorize them as the very best small mechanic I ve used in the valley.
Andrew Harvey
2 months ago
Scott, Chris, and team are honest and reasonably priced. By far best service shop in town.
Janae Fairbourn
5 months ago
They've helped me a number of times over the years, always do a fantastic job and give such a fair price I'm worried they're losing money.Services: Transmission, Air & cabin filter replacement, Auto power window repair, General repairs & maintenance, Auto engine diagnostic, Auto brake repair, Brakes, Auto maintenance, Auto brake replacementServices: Transmission, Air & cabin filter replacement, Auto power window repair, General repairs & maintenance, Auto engine diagnostic, Auto brake repair, Brakes, Auto maintenance, Auto brake replacement
logan michels
2 weeks ago
My sister got her car fixed here they are very friendly
Amelia Ward
6 months ago
My family we to the place for 30 years. We only stopped because we moved. They are kind and totally reasonable.Services: Transmission, Carburetor cleaning, Auto windshield repair, Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Auto battery replacement, Auto power window repair, Steering & suspension repair, Auto exhaust system repair, General repairs & maintenance, Auto A/C recharge, Electrical, Auto engine diagnostic, Engine repair, Auto A/C replacement, Transmission repair, Brakes, Auto battery maintenance, Vehicle safety inspection, Battery, Oil changeServices: Transmission, Carburetor cleaning, Auto windshield repair, Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Auto battery replacement, Auto power window repair, Steering & suspension repair, Auto exhaust system repair, General repairs & maintenance, Auto A/C recharge, Electrical, Auto engine diagnostic, Engine repair, Auto A/C replacement, Transmission repair, Brakes, Auto battery maintenance, Vehicle safety inspection, Battery, Oil change
Cort Winters
a year ago
Neil's has been the best I have found. I have been taking my cars to them now for a few years. They are honest, quick, and very competitive. They have done everything from brakes, ball joints, radiator replacement and more for me. Happy every time.Service: General repairs & maintenanceService: General repairs & maintenance
Joshua Marchant
3 years ago
We absolutely loved our experience with Neil s Pro! We had a pretty tough problem with a mystery engine light, as well as a few other minor repairs. They worked so hard to find out what the problem was and even called in a specialist to look at it. They even fixed our broken tire pressure light somehow. The price was extremely reasonable and our car works perfectly now! They were fair, open and honest with us the whole time. Would definitely go there again.If you re looking for quality auto care, honesty, integrity, and fair prices, this is your place.Service: General repairs & maintenance
Blake Dailey
10 months ago
Good service and quick turnaround. My car overheated and they got me taken care of quickly before a long weekend. Would recommend.
B Travel mom
6 months ago
Very small neighborhood mechanic! Honesty is hard to come by these days but you will find that here.
whitney flygare
4 years ago
I ve never had a more positive car repair experience than at Neil s pro. I ve taken my car in several times and they are consistently fast, reliable, and very knowledgeable. The staff is super friendly and the work is always done right. I feel like a good mechanic can be hard to find but we found one!
Sarah Bishop Jackson
6 months ago
We have used them for years and they have always done an excellent job!
Christian James
4 years ago
Chris is amazing! He s been an awesome mechanic to my family and friends for years. I see him frequently, not because my car is broken but I get all of my oil changes here. The for select few times my car has been broken he has been quick to fix it! Chris has become a good family friend not only to me but my parents as well. If you need any type of work done your car give them a call. You won t regret it!
Gracie Powell
2 years ago
They were helpful in helping us diagnose issues we were having with our radiator and were willing to go the extra mile to help us find out if we could fix our car or not. We recommend them for ANY servicing you need done! They were so nice and didn't try pushing us to spend more that what we had.
Nish Morris
4 years ago
Honest, efficient and thorough. My car finally started acting out really bad (we've had it for 6 years over 140K miles). And I for sure thought she was toast. After a frantic and crazy afternoon limped it over to this place. True family owned and operated business. We assume the son Chris runs things, as the father, very warm old man, showing signs of being up there. Bless his heart.But great experience, dropped off the car on Wednesday, was very honest about the timeline. (Better say later and deliver sooner IMHO.) Thursday afternoon we had a diagnosis and a cost. We were able to take the car home on Friday without it costing us an arm and a leg.No unnecessary days of waiting or labor charges. Just professional and prompt. He even was able to show my husband a breakdown of what caused the issue in the first place as well as make sure there was not any further damage. Heaven forbid one needs a repairman- but going there rest assured you're in good hands.
Lucas Jensen
4 years ago
I ve been going to Niel s for a few years now but definitely not as long as my father who is a Rosepark native. After moving away and coming back it was a lot more apparent to me the quality of service I had been getting all those years for an exceptional price. They are quick with their work and honest in their intentions. I ve never been happier with a family run business before.
Christine Cardamon
9 months ago
The folks at Neils Auto Pro's do a fantastic job and are very reasonably priced. They will even give you a ride back home if you are close byService: General repairs & maintenanceService: General repairs & maintenance
Gillan Bishop
2 years ago
2 tires, brakes,oil change and a new rotors for under $500. Super reasonable. Done in the same day. They gave me a lift back to where I was working and were even nice to talk to.
Rebecca Taylor
4 years ago
Amazing mechanic shop who is fast, busy, cheap and does quality service. Brought my vehicle in to have the AC compressor fixed. It ended up costing me several hundred dollars less than the estimate from another mechanic shop. Excellent service! I live three cities away and will drive the 20 miles for future service.
Chase Caldwell
7 months ago
I ve tried to take my car here twice on two separate occasions and on the phone they say yeah bring it in and then when I go in to drop the car off they look at you like you re from a different planet and say that they don t know how they could possibly fit you in. They seem to have no operational skills
James Case
2 years ago
Taken my vehicles here a few times. Old school mechanics. Honest! It's hard to find honest service. Neil is still around to greet people. His son can be a bit grumpy. True honest service.