Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
A D
6 months ago
Stay away from this place. Brought my rare diesel London Taxi Cab here to have oil and fuel filters changed ( I supplied the filters) and steering gear swapped out. They charged me for the labor to do said work, but didn t even touch the car. Once I got it back, the old filters were still in place, the brand new battery I had put in was drained and dead, the outside was covered in some kind of sap that cannot be removed, and the car wouldn t even start. On top of that, they cracked the front bumper and said that they received the car that way. Funny thing is we took pictures of the car before it was given to them for our own piece of mind and insurance (unbeknownst to them). Todd and crew are a bunch of lying thieves. I wouldn t trust them with a bicycle let alone a vehicle. I have filed a claim against them through my credit card company and will be taking them to small claims court as well as contacting the BBB.
William Cross
a month ago
You will never find a more trustworthy and honest mechanic shop.Call ahead of time to inquire about availability. They are constantly busy, so they may not be able to work on your car immediately.The mechanics are seasoned and very polite. They are very good about assisting with issues over the phone and can, in most cases, inform you of what could be the problem just by discussing symptoms over the phone.They never do more work than what is needed and are always honest and upfront about pricing and estimated work times.Thank you, Todd and your family, for always being so amazing for our family. We don't see each other often, but that's also the point of what you do.
Kolby Reber
a month ago
These guys are great. Honest, knowledgeable and fair priced. Highly recommended! They are our go to for my entire family's vehicles and we very much appreciate them!
ALBERTO FRIAS
2 months ago
A bunch of cons! I brought my truck in to do a dif fluid change i come back to check on it 4hrs later and he says he pulled the plug to check and shows me a rag full of metal shavings, im sorry if that was the case my bearings would be gone not to mention he didn't pull the cover on the diff how are you going to get all that through the oil fill plug. I guess if you look nice they dont think you know about cars.
Ben Huff
4 months ago
I was traveling through and needed a new battery in a pinch. They took great care of me and worked me in. I think the owner's name is Todd. He is a really friendly and nice guy. I highly recommend this shop!
Jillian Meyer
7 months ago
These guys are the best! Super trustworthy and genuine from the get-go. They diagnosed my car immediately and made sure that it was safe to drive. They also finished the job really quick. They really seem to care about their customers - will be coming back :)
Olivia Jensen
6 months ago
These guys are seriously THE BEST! They fixed my car when the Dealership couldn t even figure out what was going on. They are honest, priced great, fast, and so good to work with. 100% recommended in my book.
Cody Eldridge
9 months ago
Excellent mechanic shop! Fair, honest, and fast. What more could you ask for? This is a great local car shop in SLC. The guys there are great and super helpful. Definitely not out to nickle and dime you. Genuinely happy to have found a good shop I can count on for solid work!
Amber Swann Juarez
a year ago
They are the best mechanics in the valley, without contest. They are honest, know me by name, and they always do what s best for my car.I ve only ever had to change my alternator from a bad factory battery, and I ruined a tire sensor, other than that I haven t had any major costs because they maintain my car well, and only put quality parts on my car.When I grew up in southern Utah as a teenager my dad always used to complain how he missed having them as his mechanic, I never understood until I moved to salt lake again. About a year ago i got a flat tire on the weekend and another tire place wanted to charge me a ton of money to replace all my tires because they only use small plugs. I opted to wait it out until Brigham street opened on Monday. Sure enough the patched it, and I still have that set today. They ve saved me.
Ian Conde
a year ago
I cannot say enough good things about the folks at Brigham St. I have visited countless shops over the years and I can confidently say that none compare to quality of service at Brigham St. Instead of trying to upsell you on unnecessary parts / service, the guys here provide an honest assessment that should be trusted. They are in the business to make sure your car is running as smoothly as possible, instead of the countless other shops in it to make an extra buck!Services: Auto engine tuning, Tire rotations, Wheel alignment, Brakes, Auto tire replacement, Oil change
Laura Bleakley
a year ago
Can't speak highly enough about this shop. The guys were so sweet and helpful and it's incredibly affordable. They even took a look at a couple of concerns that I had about my car, completely free of charge.
Merle Keller
5 years ago
I've been taking my cars to Brigham Street for many years. The maintenance and repairs have been the most excellent I've ever enjoyed at any shop. It is the quality of service and integrity that keep me coming back. They care about me. They call me by my name. One of the newest and nicest cars I've ever had I take to Brigham Street for Service and maintenance that would otherwise be covered under warranty because I trust their work and prefer their service.
Mike Dege
5 years ago
Todd and the guys are the most honest and best quality mechanics I have ever used. They go the extra effort to diagnose the real problem and never do unnecessary or extra work. They have kept our new car and our old clunker in top shape at a fair price. Everyone that I have recommended them to have the same opinion as well.
Laura Milles
3 years ago
I recently went to Brigham Street Service off of a recommendation and was so thrilled with the service they provided. They are so knowledgable and kind, going out of their way to find prices of parts and offer their advice. As a girl who recently moved thousands of miles away from my father who is a mechanic, this staff provided the services I needed with honesty and integrity that I was longing to find in a mechanic shop in a new city. Thank you BSS!Service: General repairs & maintenance
Mindy Estanol
a year ago
I had a poor experience with a popular chain shop and came to them out of desperation to fix my A/C. The repair turned out to be a minor fix and I saved hundreds because of their honesty. Everyone I talked to was so nice and relaxed, it felt like being around family. I spent less than an hour there and had such a good experience, I am a customer for life!Service: A/C installation & repair
Preston Bronson
2 years ago
I was having check engine light issues due to my supposed catalytic converter according to Mark Miller Subaru. Took it to Brigham Street to get a second opinion. Todd and Mike found out it was an O2 sensor and an AF sensor pretty quickly and got it completely taken care of and haven't had any problems. They were half the price of the Dealership to take care of these problems and they were honest and up front with the problem. If you are looking for honest upfront mechanics, this is the place to go!
Grace Hunt
3 years ago
Todd is super helpful and fair, my family has been bringing our cars to him for everything from oil changes to warped rotors and he's always charged us a fair price and got our cars back asap, always calls me if he notices anything else wrong, always gives me all the options and pros and cons of each option. I've tried other shops, including big ones like Ken garff, and always come back to Todd - they might have a nice waiting room, but they don't respect my opinion and have my best interest in mind the way Todd does.
Joe Tanous
6 months ago
Best auto repair experience I ve had in 75 years. A great guys!
Carlos Ortiz
6 years ago
We re from out of state our hotel was 2 minutes away walking distance. Let me just say Todd was one of the most nicest & honest worthy person I have ever met! We needed our alternator changed out, As we where needing to get to the university @ 1245. We checked our vehicle in @ 930 it was a short time frame for him to get the part and work done! He did it! He got our vehicle back up & running and worked with us on a price as we where from out of state! Thank you so much Todd we come to Utah every other month & if we ever need anything done you ll be our guy THANK YOU!
Steve Bohmbach
5 years ago
Great service. I dropped my car off with no appointment and picked it up less than 24 hours later with the breaks done. They also completed the job for less than they quote. I called a few other shops before taking it to Brigham Street, and they were the only ones that tool the time to actually give me a quote before i brought it in. I highly recommend.
Mandi Titcomb
5 years ago
I have been going to Todd for almost five years and he's the best in the business. Not only do he and his team do exceptional work, but he always takes the time to explain things to me and never talks down to me. His prices are more than fair and I always trust that I'm only being charged for the parts and work that are necessary. Couldn't recommend Brigham Street more!
Literati Editors
2 years ago
I am still stunned by the kindness of this shop. I have stage 4 cancer, and my car nearly broke down on the way to Huntsman. After hearing my story, this shop s accountant gave me a ride to my hotel, and one of the owners fixed my car FOR FREE. I am still amazed. I ve told literally everyone I know about this place. Thank you so much for your kindness! I will never forget you or what you did for me and my family during this difficult time. People like you are what make this world so wonderful. You re awesome!!!
Kris Terry
5 years ago
These guys have been working on our variety of vehicles for over 10 years. Very knowledgeable and fair. Great people!Can see going anywhere else.They do a great job of communicating throughout the repair process.We recommend to any friends and family that would need their services.
Benjamin Bowman
11 years ago
Todd is great! I swear he spent years trying to diagnose my car and basically charged me nothing. I've taken several cars to him for several different things, and he is the kind of mechanic you want. He won't overcharge or recommend things you don't need, AND he is sensitive to your needs. He's a mechanic you can trust, and those are hard to find.
Ryan Lewis
6 years ago
These guys are honest, great at diagnostics and have fair prices. In addition to that they have great customer service and are very pleasant. I don't know about anyone else but I have NEVER had all of these qualities in a mechanic. Think about all of these things, and their importance to you. Especially after the next time you deal with your current mechanic.
bret kinghorn
5 years ago
Todd and his crew are the greatest! I think they are as honest as the day is long. They have worked on or cars for many years. We've have never felt like they've tried to put one over on us and had us do more work than was necessary.
Divya Kongot
11 years ago
Todd is the best mechanic ever. He was very knowledgeable. He was able to fix our car on time and he charged much below the estimate he gave. We are extremely happy with the service and would highly recommend him to anyone.
David Hawthorne
3 years ago
Took my 2004 Ford Mustang in to have a mechanic look at it after buying it. They didn't charge me alot just to look at it and give me a peace of mind. They gave me an itemized list of what the issues are that included parts and labor. Love the service.
Eric Ramaekers
a year ago
Todd and Mike are great! I've worked with them on several occasions and they will give it to you straight. They have a ton of experience and do great work. Thanks guys!
Gabrielle Kohlman
7 years ago
We were on a road trip and had issues with our Brake Pads. Todd from Brigham Street Services was able to look at our car in 15 minutes and replace the brake pads at a very good price. We were back on the road within a few hours! Would highly recommend these mechanics