Alpine Foreign Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  TheDoug801
a month ago
Best place to take your Audi or VW. Especially a TDI. Fast fair honest and friendly. Prices are reasonable. They don t do unnecessary services and will let you know what s necessary and what can wait. Only negative is only open M-Th and only until 430.

  Jolie Fazio
3 months ago
Joe and his team are amazing. Not trying to screw you over. Super kind, professional and reasonable pricing. It s worth a trip to SLC. They solved an issue two other places misdiagnosed. These guys know their trade and specialize in German cars. Thank you from the bottom of my heart. A true diamond in the rough.

  Brichon Jones
4 months ago
Alpine is the only place I trust to work on my Audi A4. I have been bringing my car here for almost 10 years and they have always taken great care. They are honest, trustworthy, straight to the point and hard working. So grateful for the guys at Alpine!

  Doug Scavezze
6 months ago
I had an oil leak on my Audi and knew this would be an expensive repair, based on the cost to replace the valve gaskets (which are plastic and tend to warp, along with being expensive to replace). Steve took my car right away and showed me where it was leaking. He replaced the crush washer and cleaned up the area under my car. No charge!I don't know how many mechanics actually take you under the lift to show you what was wrong, repair it quickly, clean it up, and then tell you, "There's NO CHARGE for this." Amazing and I'll definitely be back!Service: General repairs & maintenance

  John U Guzel
a year ago
Joe is the man! When I was frustrated with my car repair bill from Strong Audi which is 10k, he born like a sun to my world. He repaired for 2.5K whatever needs to be done on the car.Strong told me there are some parts started to cracking and we have to replace them, Joe told me cracking means you can still use it at least for a year why you gonna change now? It s not going to affect your drive or performance, there is still life with that parts.It was my first visit and now they are my repair guys. That s how you earn people s trust and business.

  Alex Vander Ark
7 months ago
Would not recommend coming here for any vehicle needs, they created problems with my vehicle that did not exist until they started working on it. I initially brought my VW golf in for a brake check. Brakes were squeaking and not as reactive as they usually are. I was told they changed the front rotors and one brake pad. When I picked my vehicle up one week later, it was having the same issue. I brought it back and they had to redo the work they had said they did originally in addition to now needing to change the rear rotor and one brake pad. For this they did wave the labor fee. When I went to pick the vehicle up, the ABS/drive train light, airbag light, and tire pressure light were all on which had not been the case before I dropped it off. When I immediately brought it back, they said it was a completely different issue and it would be $350 to fix the new abs issue. I explained I had not had this issue until they worked on my car, however they would not take responsibility. Would highly discourage anyone from bringing their car here, they appeared to not know what they are doing with the initial repair they completed and to break more of my vehicle than they were able to fix.

  Ryan Kirkham
6 years ago
Highly recommend. Used these guys for first time recently. I was very impressed. They got my car in and finished it quickly. The final cost was half of what the dealership quoted me. Audi of Salt Lake wanted double! Feels good to support a small business with people trying to make an honest living.

  Nicolas Torres
2 months ago
One of few places that can be trusted. I ve had work done here a few times and always come back perfect thanks so much!

  David Sackett
7 months ago
These guys were fast, repaired in time frame expressed during initial call when talking about just diagnostic, repair came in less than expected. Very impressed. My new go to mechanic.

  Tathagat Tanty
7 months ago
This is the best place to repair your german car, most honest and affordable place in Utah, can t beat the price and loyalty! Each and every member of the shop is amazing, thank you all for always doing service and repairs on my A4!

  rXr
7 months ago
wouldn t take my bike here for air, but the way they speak to women will make you feel like you rolled up on a bike - like a child. never been so undermined at a shop in my life.first impression - what a dump!second impression - barely greets you with a enthusiastic hello like you re an inconvienent interruption in their two man show.third impression - no thanks, i value myself and my car than to walk into a shop that leaves their doors open to the public w customers keys layed out on their desk, and took five minutes to know i was there .. S K E T C H

  DAVID H
5 years ago
Great service and staff, appreciate the info and requirements shared by Joe. Thanks Matt for the great work, look forward to my next visit. After looking thru the other posts and comments, it's pretty obvious that most people are happy with their experience at Alpine but you can't please everyone - and most of the negative comments appear to be from those who are offended by mechanics who don't happen to be teddy bears; I might be reaching here, but I don't recall seeing any "Safe Spaces" in that little shop and if you want to be treated like pseudo-royalty (and pay the price) I suggest you drive on over to 999 S. State St! Und tschuus!

  Kyle Winn
2 years ago
Very pleased with these guys. I had troubles with my towing service getting the car to the shop for my appointment, and these guys worked with me regardless. They were faster than any other shop I've ever worked with about getting my job done. On top of that, my adaptive cruise control had never worked but they got it to work, even thought it wasn't even related to the issue I brought the car in for. Definitely earned my business again. Highly recommend.

  Justin Reed-Jenkins
a year ago
Called to ask how much would replacing a camshaft follower and spark plugs cost on my 08 Audi TT 2.0 Tfsi and the guy on the phone had no idea what I was talking about. Was an automatic thank you have a great day! Wouldn t take my vehicle here if you paid me, just for not knowing one of the MOST common parts to fail on that particular engine is shows the skill and ability of this shop.If you ask me . That s scary

  Nat Arendtsen
a year ago
Changed my review... Engine WAS seized, he did a proper check but didn't inform me details before shopping engine. Young guy is very polite, old guy is a dismissive grump, but I'll forgive him, it was right before holiday vacation... everyone be grumpy. They put my skid plates back on proper, no other mechanic has.... It let me know he actually did look.

  John Flanders
3 years ago
I've been a customer of AFR for 15+ years, and they have been rock solid in every aspect of maintaining my Audi's and VW's. They get it right the first time, keep their promises and do GREAT work with a smile. Fair prices+great service=great value. Five Stars!

  Henni Sundlin
4 years ago
I know nothing about cars, but the few times I ve visited Alpine, they made me feel like I could trust them. This place is no frills and straight to the point. They replaced my radiator hose (causing coolant leak issues) for less than $200, which seemed like a pretty great deal based on online research. Good about communicating how much time something would take. Appreciated their no-stress service and will definitely be back for future issues for my little Jetta.

  Brad Barlage
a year ago
Joe and his team have worked on my Audi multiple times. They do quality work and have very reasonable rates. Highly recommend.

  rebecca baker
2 years ago
Edited 6/6/2021I dropped my review down from 5 to 2 stars and I do this with regrets because I really loved Alpine BUT:About two months after a full check of my vehicle I started having battery issues. Because Alpine is operating at weird inconvenient bank hours right now I took it to Utah Imports. They came back and said that my alternator was near death and my battery was basically dead too. Further inspection showed that it looked as if I hadn t had a proper oil change in years. This was shocking to me because I took it to Alpine regularly for service. I was shocked and now it all makes sense that they never told me anything about my car, I doubt they actually ever serviced it.*previous review before taking my car to another place that showed me the negligence of Alpine*This place is straightforward with no unnecessary discussion. I have never picked my car up and had them rattle off a list of things that maybe needed to be fixed. They are clear about serious issues and upfront with their estimates and pricing. They are way cheaper than the dealership with highly skilled and knowledgeable foreign car technicians. I ve been going here for about two years now and I ve never had any issues with Alpine.

  Sean Kay
8 months ago
Joe and his team have worked on my cars for the last 20 years. I have never been disappointed with their quality of work and value. A++

  Micah Costa
5 years ago
So after reading just about every shops reviews and then calling around and getting quotes I think I finally found a Great shop! Don t believe the 1 stars on here. They re probably other shops hating because this one is so good. I was able to get my car in quick and they were able to finish in 1 day. They replaced all 4 rotors and break pads and fixed the valve cover gasket and half moon for about 45-50% less than everyone else. I was so happy to see nothing but Audi s parked in front of the shop when I dropped off my A4 Cabriolet. Other shops have to research how to do the job and guess how many hours it will be. These guys knew everything off hand and were very honest. They didn t do what I asked knowing that I would be back to fix the real problem later. So have a little faith and trust their professional opinion. These guys are not customer service reps so don t get turned off when they don t greet you with smiles and hugs. They re mechanics and good ones at that. They didn t try to upsell me like every other shop, nor did they fish out how much I d pay. I will never buy anyhing but an Audi and hope they are open for years to come.

  Arthur Pham
6 years ago
Very satisfied with Alpine Foreign Repair. I got my Timing Belt and Water pump changed. The price quoted was the price charged. I wasn't able to drop off my car during regular shop hours they were able to accommodate for that and let me drop off my car and keys. I also was not able to pick up my car during normal operating hours as well and they took my payment over the phone and left they car out for me. They were very flexible and quick with the services. Went to get my Audi A4 2005 fixed up.

  Snell Johnson
11 years ago
I Have been in to this shop 3 times over the last 2 years. They worked on my Audi each time. They complete the work much cheaper than I anticipate. I check with the dealer each time and these guys are much more reasonable. I can make an appointment and everything is fixed on time and that day. If you are looking for a shop that really cares about its customers and its reputation, look no further. They have a small shop without the huge overhead and that definitely shows up in the pricing, especially if you have an Audi which by nature is not cheap to fix.

  Matt Williamson
3 years ago
These guys won me over as a customer for any Audi issues I will ever have. When my Pistons were burning off oil they let me know that I could take it into the dealership and Audi's warranty would cover what could have been a very well paying repair for them. That kind of honesty and respect for the customer don't go unnoticed, and my family and I will go to them for anything related to our German cars for as long as we have them or for as long as Alpine is in business.

  J MH
11 years ago
I have been bringing my Audi's to Alpine since I was 16 and had an '85 hatchback. 14 years and 2 Audi's later and I am still coming back. The service is great and the prices are unbeatable. I complained about a strange noise and they called to tell me that a hose had come undone and all they needed to do was hook it back in. I know of many places in the valley that would have told me that I needed a new hose but Alpine is honest and affordable. They are always quick to get me in and quick to get the repairs taken care of. As long as I own an Audi, I will be taking it to Alpine!

  Heleena Sideris
3 years ago
The shop guys at Alpine are extremely honest and helpful. When the scope of work was out of their expertise, they made a recommendation to go to the dealership with some information guiding forward. Can't recommend this spot enough, will be going back for life.

  Chris Pawlukiewicz
8 years ago
They could do a little bit better with their customer service on the phone, but I care more about the fact that these are the only mechanics I can trust with my Audi. Had awful experiences at all the major Audi dealerships in the area, and though these guys don't wash my car or have a popcorn maker (or anywhere to sit at all to wait for your car to be serviced -- just walk down and use the wifi of any number of restaurants or coffee shops), they are 1/2 to a 1/4 of the cost and always tell me the truth. They've saved me thousands this year alone.

  Sean Skanchy
10 years ago
I've taken my car here for a few years now and they have been great. They are very honest and will tell me if something needs to be done or not. In the past I'd take my car to Strong VW and every time my wallet would be empty and my car was in worse shape so I made the switch to Alpine and I've never looked back.

  W. Thomas
2 years ago
These guys are just the best! I continue to get top notch treatment from Sam and David who are smart, fair, and best-quality kind of guys. Thx Alpine. I ll keep buying BMW so I can continue getting great service at your shop Service: General repairs & maintenanceService: General repairs & maintenance

  Bradley Simpson
6 years ago
Best service, unbeatable prices!! Other shops take their problems to Alpine when they can't figure it out. I love it when I go into a shop and the awards on the back wall say "Mechanic of the month - Strong Audi - August 1977"!! That's old skool !! I want a mechanic with that kind of experience. Alpine is the best!!