U-Haul Moving & Storage of Richfield

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Robert Welles
2 months ago
Awesome staff and a nice clean place for storage, truck, and trailer rental! They got me in and out quickly, easily, and helped me get a tow ball for my truck.

  Josh Swinson
5 months ago
They definitely know how to provide amazing customer service. I've never had an issue with them and don't ever plan to. Fast and easy renting every time at this location.

  LeeAnn Jordan
6 months ago
I work for uhaul and absolutely love it. We have an amazing staff. If you ever need a hitch put on porter is the man. If you need a ubox I'm your gal. We have an amazing gm and assistant gm who are amazing at their jobs. They are very knowledgeable and are friendly.

  Tushar Nay
a year ago
I called to get a reservation and the man that helped me was extremely nice and set my reservation and said they would call me when they had an available trailer. Not even 5 minutes later. The rudest lady called back and told me that she canceled my reservation without my permission because "they can't do that and the man that helped you shouldn't have done that". That is not how your employees should act and treat customers.

  Sybil Jorgensen
6 months ago
Clean aisles in storage warehouse. Key card entry gives extra security.

  James Dudleston
7 months ago
Seemed to take a long time to pick up my reserved trailer but the return was very fast.

  Alyssa Gentry
2 years ago
Always perfect. They've updated their facilities over the past year and continue to make improvements as this is a fairly new and growing facility. Great and knowledgeable customer service from the staff as well :) Can't recall her name, but she is excellent.

  Steve
a year ago
For starters I was having the worst experience ever... on the night of November 2nd I was driving cross country from Illinois to San Diego on military orders, I was passing salina Utah till I struck a buck in the middle of a snow storm and wrecked my vehicle. I was trying to find a way to get myself, family and the wrecked car out of there till I contacted this uhaul office. A gentleman named Phill helped me out and he is a man of his word. If his supervisor reads this review please give this man a raise, he managed to get me and the family out of there before the next major storm hit and he made a tow dolly available to move my vehicle at a very reasonable price. At a town where everyone was quick to tell me they couldn't help us out, Phill did. We made it to San Diego on the night of the third (on my birthday) safe and sound with vehicle in tow. Thank you for everything.

  Dan Stoddard
a year ago
Phil is awesome to work with. I get into my storage easily, and when I lost my key card, I was able to get a replacement.

  Utah Watcher
2 years ago
They have great security, well maintained, clean facilities and a friendly helpful staff.I liked having indoor temp controlled storage with drive in access. I recommend trying them for your moving and storage needs.

  Rick Bridges
2 years ago
Very helpful staff. This place has reasonably priced storage, sells moving supplies and rents the standard Uhaul line of trucks and equipment. They have staff to help with your moving needs, ie packing, loading or unloading your moving truck. They also have easy access off of the street and a large parking lot, so it is not cramped like some Uhaul locations.

  Need Free
a year ago
Worst service ever. I helped my friend pay for a truck with my debit card. I didn't rent it he did and it went over because they lied about everything and they called and threatened me and tried to charge my card for months

  Adam Beuchert
3 years ago
Interesting idea to turn a deserted Kmart into a storage area but it works fine. Its clean because its new but I'm sure it will be filthy in a couple months because its Richfield. They have free mattress carts and carts.

  Michelle Nay
9 months ago
Went in to talk to them to find out how much it would be to rent a uhaul truck to move from wyoming to Richfield

  Prinz Eugen
8 months ago
Clean, well lit, friendly staff, well stocked

  Rachel Chapa
9 months ago
Very friendly and made the whole process easy

  C Howlett
3 years ago
Nice women working there helped me out . Very nice.

  Tisha Harrison
11 months ago
Rented a moving truck. Over the top customer service.

  Sarah C
3 years ago
Love their indoor storage. Especially 1st month free!!

  Nona Solomon
a year ago
Great place 3 day grace period

  Duffy Williams
a year ago
Very nice people and great service.

  Jose G
a year ago
Great service, professional and friendly

  Michelle Mortensen
2 years ago
Rude, always have some difficulty with rentals.

  Lincoln Adams
2 years ago
Really nice, great service

  Tracy Wells
3 years ago
Great service from some very nice people

  Obadiah Howell
3 years ago
Lady straight up lied. Not a fan.

  Rick Harper
3 years ago
They were great...

  Renee Dole Finley
3 years ago
Very helpful and friendly.

  Dasha Dasha
9 months ago
I recommend

  ROBERT SORENSEN
a year ago
Great service