Riverside Collision Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Allen Hilton
2 weeks ago
A overall great experience! They were able to completely repair my bumper in just three days, and even touched up a few dings I noticed after getting home. The service was personable and efficient and I am very pleased with the repair. Eric and Ron were so helpful.

  MacKenzie Bean
2 months ago
I feel like I keep having issues with this place. I got my car fixed in July and, when I picked it up, it was missing a screw cap, wasn t fully cleaned, and there was what appeared to be a mist on my then newly tinted windows that still can t be wiped or cleaned away. I wonder if it was caused from overspray that occurred when they painted my car doors.Then, after being hit in an accident, I thought I d give this place another chance. I needed my car repaired from the accident but also asked them to look into a strange noise that had started they agreed. I got a call my car was done, but the extra task I asked them to look into wasn t done or remembered. My car wasn t fully fixed by the time I left.Recently, I took my car to my dealership for an oil change. I was told the issue I showed them was almost positively due to shoddy work done back in July and that it can take time for it to show.I will not be returning.EDIT*****The owner of the shop called after reading my review, and he apologized and offered to fix my car for free. I was impressed with him reaching out to me personally and appreciated his offer and his time. I did not take him up on the offer, but wanted to give him credit for his customer service.

  Lacey Sorensen
2 weeks ago
After dumping almost $2000 into this place to have my son s truck fixed we walked away with exact same issue as we walked in there with. They just kept throwing different parts at it thinking that was the problem. Very disappointing. Would not recommend. Now we have to go throw more money at it to have someone else fix it. Unfortunate circumstance.

  dave kruger
2 months ago
Super trustworthy! I ve taken all my vehicles here. This place is literally the best. Never had better customer service! Thanks Riverside for always taking great care of me!

  Cameron Breinholt
6 months ago
This place takes away all the stress that comes with car accidents, damage, etc.The lady at the front desk was delightful! She was super transparent in explaining the costs in my quote and did an excellent job in keeping me updated on my car.The mechanic working on my car sent me texts throughout the week updating me on the car, as well as verifying any minor changes to the quote. When I first turned in my car it was a little muddy, but when I picked it up they had washed the entire exterior and even shined my tires! Seriously above and beyond what I expected from a service perspective.Finally, when the repair was completed, they finished ahead of schedule and the bill was actually cheaper than the quoted price! All around amazing service from the folks at Riverside, 10/10 experience for me.Services: Tires, Electrical, Body & Trim

  Diana Kratzer
4 months ago
Customer service is not the best!I recently called to make an appointment for an estimate for my car. The first person to answer was a guy and he hanged up on me while I was explaining my situation. I called again because my insurance selected this store. The second person who answered was a lady. I told her that the 1st guy hanged up on me, she completely ignored me and changed the topic.Very unprofessional.

  Elaina Pierce
7 months ago
DON T MAKE THE MISTAKE I DID! I was referred over here by a trusted mechanic. Called in asking about getting an estimate for a car that only needs cosmetic repair. They asked about insurance and I let them know I had insurance but wasn t going to use it. They said it was fine to bring the car in at anytime, no appointment required for an estimate. Well, me and my husband got up early and got me to work so he could get an estimate there. I ll spare the details but we did a lot to make it work in the hours they are open 9-5. They TURNED HIM AWAY stating he had to get an estimate with the insurance first. CROOKS. Places will do this so they can max out repair prices with the insurance and have it look fair. It s bull. Don t go here. I m so mad. It s not that hard to look at a car and give an estimate of what it would cost at your shop to repair. It s blocking consumers from making informed decisions. I m now thinking over the relationship I have with my favorite mechanic over this too. It s just bad business to waste a customers time.

  Jay Lowry
8 months ago
I had to wait a long time for my car to be repaired, but the results were worth it.They did an excellent job with everything. They did miss something the first time, my wing mirror needed to be replaced, but after I told them and they confirmed, they replaced it with no hassle or additional charge.

  Steve Books
2 years ago
After my truck got into a fender bender we were looking desperately for a good auto repair shop. I really liked that Riverside Collision was an authorized agent for Farmer's insurance (which made things much easier)We had a fantastic experience with Riverside. The first person we talked to was very friendly and got is in the same day for the initial estimate.We worked with Logan for this repair job and he was great to work with. The estimate was almost exactly what the repair came out to be. They worked quickly to order parts and get our truck in so we could get it back on the road.They even finished the repair faster than they thought they would. The repair was flawless and it looked like nothing ever happened.I would highly recommend Riverside collision and will plan on going there for more autobody needs!

  Kirsten Van Dam
a year ago
Ron repaired my car after an accident. My radiator, condenser, headlights, hood, and bumper were damaged. He was great at communicating with me and being thorough, and cost efficient. I was really pleased with the service and the car ran well. Since then I have gone to Ron to help resolve new noises the car made. I would highly recommend this shop!Service: Body & Trim

  Nathan Peterson
2 years ago
If Riverside Collision Repairs treats their paying guests half as well as they have treated me, there is no question I'd recommend them. I've called them twice near closing time, the first time to ask if they could do a repair job for me, and the second time to ask for advice when I ended up deciding because of budget and time restraints to do the repairs myself. Neither time were they put out or dismissive, and both times they went above and beyond to help me. With the last call I made, even after I explicitly told Logan I would be doing the repairs myself, he went out of his way to make sure I knew how to best do the repair, and even recommended some products I should use for the repair job. Thanks Riverside Collision Repair Staff! You've helped make a real downer into something more positive.

  Kelsey Wells
3 years ago
Riverside has always been my go to for any services I need on my vehicle. From suspension and mechanical repair to body work and paint. They ALWAYS give a fair competitive price and the work is ALWAYS quality. Any issues I ve had they are able to get me right in and promptly get me back on the road in my vehicle as soon as possible. I would recommend riverside to anyone and everyone. Ron and his team are friendly and professional.Services: Tires, Steering & suspension repair

  Joshua Jordan
3 years ago
I don't write reviews but these guys deserve it. They are amazing! I smashed my car into a boulder and they made it look like new. Not only that, but I also have a phone holder up on my dash that my sister broke... they fixed that too! Just a real class act. Great people too. When I was in the office signing some papers I watched how they treated other customers too and they are just quality people. Highly recommend. Ten out of ten.

  Chaunine Landau
4 years ago
We are thrilled to have found Riverside Collision Repair. We took our SUV in to have a fender dent repaired. Amazing customer�service�and reasonable prices. They made absolutely sure that they gave us the best repair possible. They went above and beyond what was needed for the repair. Our SUV looks like it's new!! We left absolutely thrilled with the results. We would recommend �to anyone in a heartbeat!

  Angie Edson
3 years ago
My daughter went to Riverside Collision today thinking something was wrong with her transmission. We live out of state so she was on her own to find a trustworthy auto repair facility. She 1st called me let me know the repairs could be as much as $1500. After an hour of their time diagnosing her car, she called me ecstatic because they found the issue and it was a $25 fix. They took an hour of their time, could have charged her so much more since she is young with no knowledge of cars and we are out of state. Thank you for being HONEST and ethical. And thank you to the sweet receptionist who was so kind to my daughter. You will have our business for life as well as the many others we will refer to you!

  Michael Coles
4 years ago
I continue to be impressed with Ron and Clint and the crew at Riverside Collision repair! Ron is a honest as they come and that honesty and integrity to do the best job possible shows in all of their interactions. I first met Ron when a deer plowed into the side of my Chrysler 300C. My insurance company asked me to go to a specific body shop for a bid...which I did. I also got another bid and then someone recommended Ron at Riverside.Ron ended up doing superior work to what the other body shops described to me and saved me money at the same time.I joked with Ron that the lines on the Driver's Side (the side the Deer ran into) are now straighter and more perfect than the passenger side that came from the factory that way!More recently, my son was in an accident in his car and we went straight to Riverside. As expected, they did a fantastic job. But almost 2 months later the weather warmed up and we discovered that the electric radiator fans were not coming on and the car was heating up. After checking the fuses and not finding anything, I called Riverside and they had me bring it right down. They found a loose connection at the fans and had us back on the road the next day.Do not waste your time going anywhere else. You will not get better treatment or repair work for anyone else!Thanks Ron and Clint!

  Thomas Russell
8 years ago
I don't write reviews, but Riverside Collision is -- without exception -- the best auto body and mechanical repair shop I've ever used. The owner, Ron Fox, is meticulous. Once we had a banged up car and when the insurance adjuster came out to look at it, he asked who we'd be using for repairs. I mentioned Riverside and he basically just put everything away and said, "Well he's the best I've ever seen; and he never over-charges." I agree. And when it comes to engine service or repair, I never have to worry that the mechanic will recommend unnecessary work. Riverside is set up in such a way that there's no incentive for a mechanic to recommend a repair you don't need. For parts, they show you precisely what everything costs them and what they'll charge you for it. The only surprises I've ever had from Riverside have been charges that were less than Ron originally quoted. It's nearly impossible to find this level of competence combined with such personal service and such absolute honesty. This place goes way above and beyond for its customers. I'd never go anywhere else.

  Aaron Aders
5 years ago
I would never go anywhere else. Ron is the most honest mechanic I have ever had the pleasure to work with. He gets the job done quickly and correctly. Before I found Riverside Collision Repair I had been duped by other mechanics many times, which left us feeling sick. Once we started using Riverside we have never had any trust problems. We know they have integrity. They are fair to the point that Ron gives us deals that make us feel as if we are taking advantage of him. I highly recommend Ron and his Riverside shop!

  Cade Ballif
3 years ago
After the first place I took my car wouldn t work on it I took my car here after the accident. I can honestly say it was repaired better than it was before the accident. Staff was very helpful with repairs updates and getting my rental car situated. I met Ron personally he was very helpful and professional. Amazing work really happy to be back in my car. Highly recommend. Great work and great people.Services: Exhaust, Steering & suspension repair, Painting, Body & Trim, Brakes, Air conditioning

  Hunter Swan
a year ago
These guys went above and beyond what I expected! I had aftermarket cosmetics that I thought I'd have to replace again but they reinstalled them all! They also were very quick and professional. I highly recommend and will go back here for anything else.Service: Body & TrimService: Body & Trim

  Devin
3 years ago
Can't say enough good about these guys. They worked professionally and quickly to make the repair on my vehicle and for a price that was more than fair. They were friendly and made sure I was aware of any developments. The repair looks as good as new.Service: Body & TrimService: Body & Trim

  Bailey Simkins
2 years ago
Riverside was awesome to work with! I got into a little fender bender and they were able to fix the front end of my car in a short time. They made sure i was updated on what was going on and now my car looks brand new. Could not of picked a better place to fix my car!Service: Body & TrimService: Body & Trim

  jd ashman
2 years ago
I have been taking my cars to Ron and his team for several years now and I am always impressed with his work. Not only do they offer some of the most reasonable prices around, but the work they do is incredible. Highly recommend them.Services: Painting, Auto side window replacement, Body & TrimServices: Painting, Auto side window replacement, Body & Trim

  Austin Brasher
8 years ago
Ron did a great job repairing my Audi S5. He was very particular and considerate when recommending the best way to go about fixing my car which I really appreciated and then even washed and waxed my car before delivering it back to me so that I could easily view the finished product (paint and body work). I was very impressed with how he does business and especially repairs! Highly recommend!

  Ethan Carrasco
2 years ago
Can t commend Riverside collision repair enough. Been here several times and each time Ron and his team were able to squeeze me in (with out an appointment mind you) and get me taken care of that same day! Front end folks (customer service) go far beyond the call of duty. They re always super kind, courteous, ALWAYS positive. Great vibes here. I can t recommend these folks enough. Thanks for your unparalleled service and goodness in this industry! Stay at the helm, Lorisa; your positivity and customer care is the best I ve ever experienced!

  Erich Ficker
2 years ago
I had Riverside do some light but somewhat complex repairs on a car I loved. The repair was flawless and the staff was very helpful. They were also the most reasonably priced. I will use them for any body repair needs I have in the future.

  Tanner Wooden
9 years ago
Riverside is the absolute best autobody shop in Utah. Whether you are in need of repairs, servicing your car, customizing your car, etc. These are the only people I would ever trust. They have repaired my car multiple times, serviced it, and done some custom work in which I could not be more pleased. They will take incredible care of your car and make it look brand new again, while doing it all at a fair price. Trust me, Ron and his team are your people when it comes to taking care of your car.

  Kamryn Brockbank
a year ago
I went in for an oil change and my car is a hybrid so it needed a different filter and type of oil. They called in the stuff they needed and then noticed one of my tires was low on air and took care of that and refilled my wiper fluid as well. They were super kind and I m very glad I came here.Service: Oil changeService: Oil change

  Meghan Swindlehurst
3 years ago
This is the best mechanic I ve ever been to. They are kind and honest about the work your car needs and pricing. I ve never felt so taken care of by a mechanic before, or left feeling like I really got the best deal and service. They are such honest people and have great customer service. If you need a mechanic, I HIGHLY recommend them!

  Andre Trochez
3 years ago
I want to thank Riverside Collision for all they did! I was told the repair for my vehicle would be 3 to 5days and they had it done in just 3 days! I was it from behind and the my bumper was damaged. They were able to repair my bumper and it looks brand new! Very impressed with the work they did, the friendliness of the staff, and I would recommend anyone to this location! Thank you for a job WELL done!