Provo Car Doctors

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lulu Bobadilla
4 months ago
Went there because I thought I had an oil leak and my tires sounded off. I called for a quote and they got me in the next day for a wheel alignment. I asked them to look at the oil leak and give me an estimate. They called me to tell me that there was no oil leak and what they thought happened. They then told me that it was overdue for maintenance and told me about other things that were wrong with the car that made the noise and the wheels feel off . They did a wheel alignment and changed my suspension as well as some belt thing all for a very reasonable price. The price they quoted me included labor and part. Keep in mind I have not serviced this car in 6 years. The prices were fair and more than rea. They were prompt fast and friendly. They didn t try to upsell me or pressure me into getting work done. A dishonest mechanic would have told me they fixed the oil leak and charged me but they instead told me there was no oil leak and were honest from the get. My parts also have warranty and I honestly could not have had a better experience with them. Highly recommend. Honest and with fair and reasonable prices.

  Katya Smith
a month ago
I rarely write reviews, however, I had an amazing experience with Provo Car Doctors and I wanted to share. They are trustworthy, knowledgeable, and easy to work with. It's hard to find a car shop you can trust and I'm so glad I found Provo Car Doctor's!I was referred to go here by another auto shop as I needed engine work done. It turns out that the work I just had done at the previous shop wasn't working quite right so the Provo Car Doctors worked with this shop to get the work I needed done at no cost as the parts were warrantied. I really appreciated how the Provo Car Doctors went out of their way to make sure I got the lowest possible cost by working with other local shops.I had a great experience and will be coming back the next time I need work done on my car.

  Cameron Moll
2 months ago
Great communication and affordable rates. Took my son's car in to replace the window regulator and after completing the service they noticed oil leaking pretty badly. Turns out the techs at Jiffy Lube did a poor job installing the oil filter. Provo Car Docs redid the oil change, replaced the gasket and cap properly, no leak. I might have found my new favorite repair shop.

  Danielle Miller
a day ago
The guys here are great! They know what they are doing. A very trustworthy shop! I am very happy with their service.

  David Richter
2 months ago
I had a great experience dealing with Provo Car Doctors! Usually I feel skeptical or cheated when going to a mechanic, but I felt like they are honest and fair.

  McCord Lethco
3 weeks ago
Took my car in to get an oil change. Afterwards they informed me that it had a major oil leak, which was strange because it didn t before. I took it into another shop who informed me that the oil filter had not been tightened enough and that was the source of the major oil leak.

  Shelly Harris
a year ago
My car wasn't accelerating so I took it to Provo Car doctors and they took a look. They let me know I needed a new transmission and I was not prepared for that. I told them I was going to take it somewhere else for a second opinion and they were so kind and helpful. Because of the way they responded when I took my car elsewhere is the very reason I will be back. They are honest and kind and just want to help you get your car back in perfect working condition. HIGHLY Recommend using them for all your car repairs!Service: Transmission

  Ashley Ohran
3 months ago
Their prices were fair, honest and upfront. Their guys are very knowledgeable and trustworthy. Thanks for always taking care of me!

  Braden Blackburn
8 months ago
Pretty horrible experience. You have to schedule an appointment and when I asked when they would be done by, they said there s just no way of knowing. I was there to get my AC fixed and they quoted me around $2500 for what needed to get fixed. I left and got the same stuff done at Jiffy Lube for $1400. When I went to Jiffy Lube, they wanted me to call the Provo car doctor to ask what they did. When I called, the lady didn t have anything on file for my car and couldn t tell me what work they did. Lost $150 and for what. Avoid this place if you can!Services: Air & cabin filter replacement, Air conditioning

  Gregory Christiansen
10 months ago
I had a great experience with A/C service on my 2004 Odyssey at Provo Car Doctors!It was very important to me to find an honest car repair shop. After following the recommendation of another shop that couldn't fit me in and suggested I call Provo Car Doctors, I feel like honesty is exactly what I got, in addition to very timely service. Michelle at Provo Car Doctors answered the phone and made time for my van to be seen the next morning (sooner than I had expected), which I really needed because I was heading out of town.A couple of hours after I dropped off the van, Michelle called to tell me the mechanic had found an A/C electrical connection unplugged, and that after reconnecting it the A/C worked.Provo Car Doctors could have struggled to diagnose the problem, and they could have told me anything and suggested replacing their choice of expensive parts. Instead they were competent and honest. What they found and reported did make sense because I had just replaced the radiator myself and disconnected several electrical connections in the process, including one for the A/C. I must have missed one when putting everything back together.I was very grateful, and because our freon was low I accepted Michelle's suggestion of a system evacuation and recharge with dye. If the A/C goes out or I have a different problem beyond my own ability to fix, I will trust my van with Provo Car Doctors. Thank you!

  Sam Finau
7 months ago
The worst place to take your car to get fixed took my truck in last week and it s been a few days they haven t looked at it and they called me today adding more things to fix after we took it for emission test and told us what needs to be fixed and yall go ahead l and do all these things we never asked you to do and told us it s gonna be 8000 told them don t fix it We tried to get our truck back charged us a lot mechanic wanted money from us. Stop being hungry for money

  Lauren Lavigne
3 months ago
Top notch quality of work, combined with friendly responsive employees!No one really wants to spending their time at a repair shop, but I'm sure to be using their services again.

  Lonica Knudsen
a month ago
I love Provo Car Doctors. I ve been bringing my cars to them for years!!

  Ella Allphin
2 years ago
I really love Provo Car Doctors! I feel like they really take care of their customers and are extremely helpful if you have any questions or concerns. I really appreciate how they only use quality parts and really go the extra mile to ensure that your car is getting a long-lasting repair. The head-gasket repair I had done did take a few weeks as it was a bigger repair but I had a lot of confidence knowing they did a great job and it was for a fair price as well. The other repair was very quick, they had it in and out in basically one day. I really appreciate the work they do here and I also really appreciate Michelle, she is so helpful and kind!Services: Electrical repair, Engine repair

  LUX Materials
5 years ago
Nate and his team have been an absolute pleasure. I have a classic 63 Jeep CJ5 and I had hired another shop to put a new motor in it for me. I never heard from them and it took months and months to complete and never ran well with almost all new parts under the hood and drivetrain. Nate figured out what was wrong almost immediately, told me what I needed, allowed me to source the parts and had them installed and my Jeep running better than ever several days before he had told me he would have it done. They checked in about everyday and were a dream to work with. Save yourself time and money and just start with these guys. They know what they are doing. Thanks again men!

  Tom Hanks
a year ago
Perfection and Precision. The head cracked on my engine. While for a used car, it should be a total loss, Car Doctors were able to replace all the parts and restore it to fully functioning. My car had low miles <100k, but it runs now like it was new from factory! Thank you to this excellent staff.Service: Engine repairService: Engine repair

  George Tate
a year ago
Nate and Clint do great work. They are honest and always open to discussing alternate repairs and processes. They get the repairs done quickly, too.Fair pricing is a plus...Michelle keeps it all organized!Services: Exhaust, Steering & suspension repair, Auto exhaust system repair, Auto engine diagnosticServices: Exhaust, Steering & suspension repair, Auto exhaust system repair, Auto engine diagnostic

  Linda Peacock
a year ago
They saved me again, and in a reasonable and timely fashion. Clint (the mechanic) is genius, and once again Michelle is so kind and thoughtful. They made the process go so smoothly, and reassured me that I had come to the right place. I drove down from Montana, knowing that my Mercedes' van roadtrek would be properly diagnosed and treated correctly! They are my hero's!Service: Engine repair

  McCall Rose
a year ago
It took them two weeks to find out something simple I already knew about. They overly charged me because their mechanics were trying to get money out of me. They have a horrible service and do not care or respect their customers. DO NOT USE their services, take it to anyone but them. If you want to pay a realistic price for your car take it somewhere elseService: Auto engine diagnostic

  Maka Chun
2 years ago
I brought in my truck for a brake inspection. They called me a couple hours later saying that my brakes had 50% life on them, so nothing needed to be changed. That s all you gotta know. Mechanics are honest and won t take advantage of you. Will be returning for future repairs.

  Chuck Jensen
a year ago
I wish these people had been in business when I was a student in Provo. While visiting family in town, we had what appeared to be a leak in the cooling system. We had appointments at home, out-of-state, and a tight schedule. Despite their heavy backlog (nobody has enough help these days), after a few moments observation, we were assured we could make it back home, and were advised on steps to ease any worries. Sure enough, we made it back and will have it looked into locally. Thanks again, Michelle and the whole crew at Provo Car Doctor.Service: General repairs & maintenance

  LeAnne Stenberg
a year ago
Our brakes were squeaking, and we took the car to Provo Car Doctors. After inspection, he was honest and told us the brakes were fine. Admire their integrity. Highly recommend!

  Katlyn Abeyta
a year ago
Provo Doctor was real with me about the condition of my van I brought in and rather than trying to get the most money out of me they gave me real advice and encouraged a different route of not getting all the work done due to it being a hunk of a car. I was also able to bring in my Rav and get a second opinion which turned out to not being the issue. They showed me what they replaced so I could see the real issues and leak rather than just billing me and sending me on my way. Michelle talked me through everything from the start so I was very informed and in the loop with what would be an issue now and what can be an issue later on. I was never once pushed about any repairs. The communication was above and beyond and I will continue to take my vehicles there.Services: General repairs & maintenance, Steering & suspension replacement, Vehicle Inspection, Auto maintenance, Oil change

  Suzanne Whitaker
2 weeks ago
Fast an thorough service. Great people all around!

  Ben Wood
a year ago
I took my car in to have it looked at for some overheating problems and I got it back with a broken windshield when we told them they called us liars and told us that we broke it and blew us off. I will never go here again or suggest them to anyone. They the only thing they did was diagnose the problem and then left it with a broken windshield. NEVER GO HERE. If they mess up they will blame it on you and tell you tuff luck.Service: Auto engine diagnostic

  Coby Bloxham
4 years ago
I love The car doctors! I have been there twice with less-than-stellar cars and both times they have done a great job! That helped us find the best deal to get the most with our money, they do great work so we don t need to go in more often and get other things fixed. They are very kind and helpful! The technicians have taken me out and shown things to me on my cars and have helped me understand the problems without looking down on me for not knowing about cars. Michelle at the front desk is always super sweet and very helpful with any of our questions. I have recommended them to my family and friends and am very pleased with their help.

  Isaiah Pack
2 years ago
My wife and I asked them how much it would be to fix my car s outlet and they told us it wasn t a blown fuse, so they d have to look into it further and it would cost a few hundred bucks. Luckily we said no, I took my car to a friend who s barely a mechanic and it turns out that it actually was just a blown fuse. He literally fixed it in 5 minutes and it s worked great ever since. We also just had them replace the coolant tank in our other car, but a couple of weeks later the light started coming on again so we took it in for them to re-fix the issue and even though we had the receipt from when they fixed it before, there was apparently a different issue that it had and they charged us another few hundred dollars for a job that we had previously paid them to do. They really seem like nice people but it s just frustrating. I get that it s a business and they have to make money but it seems impossible to find a mechanic with honesty and integrity. We ve been going here for awhile for business but we ll be looking elsewhere now for issues with our cars.

  Charles Hart
a year ago
I have purchased the oil change and state inspection package the last few years. It has proven to be a bargain. The service is always well done and on time. If I need something beyond and oil change or inspection (e.g. radiator flush) I trust Nate to do a great job at a fair price.Well done sir.Services: Auto emissions testing, Oil change

  kathryn warren
4 months ago
I have been taking my car to them for many years and I can always count on them. They always do a wonderful job on my car, they are always friendly and helpful and a pleasure to work with.

  Big Bad Brass Bawls
5 years ago
I have been a customer for several years and there aren't words sufficient to say how satisfied I am with Car Doctor and Nate. The whole team out there are a delight to work with. More important is the knowledge that anything they recommend that needs to be done on your vehicle, you can rest assured it's something that is really needed, and done for a really fair price.I can't recommend them highly enough.