Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Nathan Welker
2 years ago
Needed the transmission and transfer case replaced on my 95 Jeep Grand Cherokee around July 2020. J&K got it done quickly and communicated the whole time. They also replaced other parts as needed (motor mounts, transmission lines, etc).Fast forward one year, and I'm experiencing the symptoms of bad motor mounts, even though they were replaced by J&K when the transmission was done. I took the Jeep back to J&K and they replaced the motor mounts for free.To summarize:- Great at communicating/good customer service- Knows how to take care of their customers- I'd recommend to anyone who needs any transmission work done!Service: Transmission
Proavman ProAVman
a year ago
Jon and the entire Crew at the shop are are fantastic! After trying to get a resolution to a potentially catastrophic transmission failure on our Expedition with several others in town, We found j&k. They were able to diagnose and fix our problem Within 2 hours And get us on the road.Others could not diagnose and quoted us two to three weeks to even get the vehicle in the shop.I would highly recommend These experts!Service: Transmission
Landon Nilsson
4 years ago
Great people, great service. They did a phenomenal job rebuilding my first car transmission at an affordable price and it ran immaculately until I wrecked it. I found out that my second vehicle needed a transmission replacement and this was the first place that came to mind when I knew it needed fixing since they did a great job the first time. I'd recommend them any day.
robert blandon
3 years ago
The guys at J&K are super knowledgeable. I bring all my vehicles here for all scheduled and preventative transmission care, and if I ever have problems with my transmission. You should only trust transmission specialist to service your transmission and J&K are definitely pros.You get what you pay for and even if the work is a little more expensive then a general mechanic or a jiffy lube (guaranteed jiffy lube WILL destroy your transmission if you service it there!), in the long run your vehicle will drive better and last longer if serviced by specialists.My cars always drive better when they leave this shop, and I would highly recommend them to anyone.
Layne Cook
5 years ago
I have had two amazing experiences here. These guys call right away and let you know exactly what is wrong with your vehicle. They let you decide what you want to fix and give you the options and prices up front. J & K quoted me $1000 dollars less than the first guy I had check out my car for me. I took it in with major issues on a Wednesday and it was ready for pickup by Friday. I highly recommend these guys and you can bet I will be bringing all of my vehicles here in the future.
Heidi Reid
3 years ago
We took our Land Rover in for transmission issues. Morgan's was extremely professional and knowledgeable about our car. He was honest and upfront about cost parts and labor. We would highly recommend J&K'S.Service: TransmissionService: Transmission
Josh Smith
4 years ago
Just tried J&K's for the first time. What a great shop and a great experience. I took in a car my son had just bought, everyone there is really good to work with, from start to finish. Especially Michael, he gave me several repair options to choose from and explained everything perfectly. Now my 16 year old has a reliable car I don't have to worry about, and on top of that it was such a great value. Thanks Michael! I highly recommend this shop
Naomi Tuft
2 years ago
Very fast and professional service, I only took my car in to get a diagnostic, and only had to wait about 30 minutes. They found that my issue was not connected to the transmission, so they weren't able to assist me with repairs. But they found me a good technician who could they trusted and I'm excited to continue business with both parties!Service: Auto engine diagnostic
James H
2 years ago
Great services and rotated my tires for me. I would highly recommend this business to anyone. They offer a fair price for parts and for servicing the vehicle. Daniel and Sebastian great guys and I would highly recommend getting your vehicle check at J&K Transmissions.Services: Transmission, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Body & Trim, Brakes, Air conditioning, Battery, Oil changeServices: Transmission, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Body & Trim, Brakes, Air conditioning, Battery, Oil change
Glen Bennion
6 years ago
I was referred to them via another mechanic. They repaired our Ford Explorer within the time we needed. We were on vacation when our car had issues and was leaking oil. The price for the repair was great. They answered all my question and even went and picked up my car free of charge. Amazing shop and would recommend it to anyone in the area or out of town needing help.
Chuck Traughber
2 years ago
It was late on a Friday and everyone except Sebastian and Christine had gone home I swing in with my truck making a terrible noise they welcomed me and gladly helped me, sebastian quickly tightened my torque converter bolts and fixed the noise!! Other shops turned me away and wouldn't help. But these guys did !!! Christine was nice offered me a bottle of water and gave great customer service!Service: Transmission
Jay Bose
5 years ago
I was driving from out of town when my transmission started slipping in drive. I was concerned that I would need a new transmission and would not be able to get home. I contacted mike who was incredible helpful and told me he wouldHave a look right away. After checking error codes, he said it was a minor electrical issue and had the car fixed and ready to go the same day at a very reasonable cost. My son and I got home safely and my Ford F-250 drives perfectly. Thanks guys!
Leticia Acosta
7 years ago
It's always difficult as a women to take a car in for repair, knowing that there is a possibility to be charged for something that we would have no way of knowing actually needed it or not. I had the best experience with KURT. He truly helped to make the best decision on my transmission. Then noticed my front differencial was having issue and did the work as well. My car drives like a new car now! HIGHLY RECOMMEND J&M Transmission!
Diane Johnson
5 years ago
New owners and not nearly as skilled. My clutch went out suddenly and towed it into what I thought was J&M. Before even looking at the clutch, they informed me my oil was low (I know, it is an older vehicle and burns oil), and several other trivial problems. What has that to do with my clutch?? When I got it back, they admitted to causing a huge issue with my ABS and did I want to wait another day for them to get the part in? uhh... No. I am over 100 miles away with no other way to get home! I also discovered the cruise control is gone. It is now in my local shop. Not someplace I will go to again.Honest and skilled. I am willing to drive over 100 miles to take my transmission here and have for years. They know what is wrong and don't try to sell you unnecessary services.
kellie thomas
2 years ago
I brought my 1996 Subaru in to be diagnosed, Daniel looked at all possibilities and determined I needed a new transmission. I couldn't afford that at the time so Sebastian did a transmission service which got me by for another year until I got into a new car. They were kind, fast, knowledgable, honest, and very helpful!Service: TransmissionService: Transmission
Jessica Cook
2 years ago
They took such great care of me! Morgan was willing to call my insurance company and everything. My car was done really fast and I haven't had any problems with it since!Service: TransmissionService: Transmission
Molly Treasure
7 years ago
My clutch went out, leaving me completely stranded while I was in town for a convention. J & M's Transmissions took such good care of me. They fit me into their busy schedule and got my car fixed so I could travel back home. They are nice, honest, reliable, and were very accommodating of my car emergency. Thank you J & M's Transmissions!
mike richards
9 years ago
All I can saw is WOW!!! I took my F150 in today because I thought it had a transmission problem. They were very kind! They tested my truck in less than 5 mins. After they were done they let me know that the transmission is fine and that it had other problems that were causing the loss of power. I was socked!!!! I know a few mechanics who own shops and none of them are as honest as J & M's. They now have a customer for life, because I know they wont lie to me after what I saw today. Thanks J & M's You Guys Are AWESOME!!!!
Curtis Adams
3 years ago
I bought a new transmission and had problems wit the same soises i had before the new one was installed. I recently took it back in for the yearly service and told them about the horrible noise still being present. They told me it was probably the starter, said the transmission was fine. I'll have to take it to another shop to get it right. Worst $4000.00 I've ever spent. Would not recommend this business to anyone.Service: Transmission
Paul Teasdale
7 years ago
I needed a new transmission on my 2009 Buick Enclave. I called J&M's Transmission and they gave me a ballpark price. They told me it is possible that my car could qualify for an extended warranty through Buick. I called Buick and they told me my VIN did indeed qualify for a new transmission due to a defective part (wave plate). The reason I am posting this review is because J&M were honest with me and directly saved me a few thousand dollars. I appreciated their recommendation to call Buick before taking my car.
Logan Young
3 years ago
I had a dealership quote me $450 for some Transmission work and at J & K they charged me $100. They did great work for a great price and you get to support a local business! I will continue to support them!
Colen Sweeten
5 years ago
Jerry and the guys at J&M will take care of you. I have worked with them for several years on many different vehicles and have always been treated professionally and promptly. They get you in, get you fixed and on your way. I recommend you take your next transmission issue to J&M Transmissions.
Jose Rivera
6 years ago
When I Felt the Transmission of my Toyota Avalon hesitate, I began thinking about its maintenance. I have had replacement of fluids, drop the trans pan and replace fluids, filter and gasket on my other Toyota and Passat. Did wonders for the smooth drive.Curt was courteous and Extremely knowledgable. Was in and out in a couple of hours, though, above and beyond what I needed as I planned having the car for service with J & M all day.Feel confident now driving to AZ , ID, and CA.They have a FREE check up and I would highly recommend.
angie coon
2 years ago
Morgan and Christine are the best. They got my car in and fixed the same day..thanks to sebastian in the back. I would recommend j&k transmissions to anybody who needs service..Service: Auto engine diagnosticService: Auto engine diagnostic
SealTeam Ryx
3 years ago
I had them rebuild the transmission in my 02 ram 2500. It worked great. Although they said they replaced the transmission cooler lines which obviously they didnt even tho I was charged for it. The bottom line was hacked together with hose clamps and the top cooler line was leaking from the cooler, which they said they'd replace "free" if it was clogged or anything. Well I think leaking tons of trans fluid would warrant a replacement. When I took it back in saying it was leaking, they said it was because of the brass fittings in the cooler, saying they were the wrong kind which they are not because thats the ONLY kind that comes in the cooler. Anyway, not cool. Just wish they would've done that little extra bit and put good cooler lines back on at leastService: Transmission
Daniel Rose
3 years ago
Morgan walked me through every step of the process from the initial findings to every single thing that needed to be replaced. I was happy to know that they were looking out for my best interest. Yes some things did end up adding cost, but in the end I now have a great running vehicle everything is fixed right. I am a customer for life.
Michele Ogden
3 years ago
Well we got quite a run around..we dropped our car off on a Monday morning. By Tuesday they told us we needed a new transmission they gave us two choices we chose the better warranty one. The manager promised us it would be done by Friday..if not they would work all day Saturday till it got done.. we rented a car so the sooner it was done the better. No word from them Friday.. Saturday they were closed. Monday we called and the transmission had not even arrived it finally was done by Wednesday..we drove it 7 miles and then it wouldn't shift. When I called the shop the secretary just laughed because I was mad.. one more day in shop it now runs but I will never take another vehicle to them. They are slow.. dishonest.. and rude.
Denny
9 years ago
I usually won't even review a place unless I have a problem. I paid over $3,000 to have my transmission rebuilt. It took them about 2 weeks and when I got it back I notied a check transmission light. I took it back to them and they had to pull the transmission out again to replace a tranny sensor. That took another week. Then I noticed it was leaking fluid in my driveway. It wasn't leaking a single thing before they worked on it so I assumed the didn't seal back up the transmission. I took it back over to them and they took 3 days to tell me I needed a front axle replaced. I had them do that for another $200. It's still leaking fluid!! They tell me it's coming from the transaxle or some other BS but I took it to an independant mechanic and he told me that the seal on the front axle is leaking. I can't seem to get Jerry over there to take responsiblity for his work. I had that car into my regular mechanics on several occasions prior to J&M working on it and he agrees with me that it wasn't leaking any fluid before this and now, I have problems. If you are considering having work done from these guys I suggest having someone else take a long look under your car before you have work done at J&M's But if you want me advice, STAY AWAY!! Jerry is a nice enough guy but they just aren't williing to admit they made some mistakes.
Mar�a McGary
2 years ago
It was not a great day! My body temperature matched the heat of the day! Christine was great! She offered me some water and helped me out! Great customer service and great work done on my transmission.Service: TransmissionService: Transmission
Jonathan Kuzmeskus
6 years ago
My clutch went out on my 2002 maxima with about 190k miles. I called J+M. They were very willing to help and get me what I wanted. I supplied my own parts a SPEC stage 2 clutch with a Jim Wolf Technology single mass flywheel. They charged me 830 for the labor and even did a couple extras which was great like the motor mounts and axles. Well when my car hit 200k miles my oil pump went out and blew a connecting rod. Well Turbo labs in Orem put a new engine It. When they were taking out the flywheel that JandM I stalled they had to drill out the bolts they used because they were too long. So JandM knowingly put in the wrong bolts and cross threaded the holes. Now my flywheel had to be drilled out and They had to break some some of the bolts. I would not recommend this shop because they knowingly put in the wrong size bolts on the flywheel. Now I have to pay an extra 2 hours of labor and machining costs. I have pics for proof of how they used the incorrect hardware. I can't seem to post it and I will later.