Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joshua Richards
4 months ago
Wow! What do you say when five stars is not enough!? It was clear that from start to finish we were in excellent hands. Mark was methodical about going over the multiple issues on our vehicle and also very careful to explain which things were necessary, and which things we could probably hold off on if we wanted to. I can tell you from A TON OF EXPERIENCE, this is NOT common What Mark didn t know when I walked in was that I have owned nearly 100 vehicles (maybe more) I currently own a fleet of vehicles in Southern California. That is to say I know cars very very well. I know what s wrong before I get have my guys jump on it. Sometimes the job requires more than we can handle ourselves, and I take it to a nearby shop. Half the time I just stay quiet to see whether or not I m in good hands. I was hesitant coming into an area I was not familiar with Utah sometimes hard to know who to trust, but I can tell you that Mark was right down the line. I wish we were closer! I d make Mark our full-time mechanic! Thank you Mark! Any time you come down to Cali, come say hi
Ashlee Jewkes
6 months ago
This is the best mechanic we have ever used! They work on our personal vehicles and business vehicles. They are upfront, honest, and so easy to work with. I never feel like a burden or pain in a$$ when I call or have questions! Chet has been fantastic to work with, as has everyone. Highly recommend coming here!
Jason Storey
2 months ago
My rod bearing broke which required engine rebuild or engine swap. They seemed like good guys but were way overpricing the parts. They also have some miscellaneous shop fee that was like $200.
Casey Green
2 months ago
Master AuoTech has been an absolutely amazing mechanic shop! We have trusted our cars there for a couple of years now. They have always been fast, efficient and most importantly for me (and I think most) HONEST! They diagnose quickly and don t recommend things that don t need to be done. Chet has been amazing to work with. He always explains the issue with the car and gives options where possible. They have done right but us multiple times, will not stop using them anytime soon!
Nick Nutig
a month ago
came in trying to get my car to pass emissions, expecting to need a few things fixed, got it back to me same day while paying under $50!! they have always been great to me and my family
Angie Brady
3 weeks ago
Master Auto Tech have been amazing!! Chet and Mark were very helpful! Sure appreciate their prompt responses and their system that they use it s pretty great!
Morgan Muhlestein
3 months ago
Excellent service.I came in one evening to get my car registered, and they politely informed me that while they couldn't do it right then, since they were about to close, they could do it first thing in the morning.When I came back the next day, my car was in and out in less than half an hour.
Kanon Foote
2 months ago
Chet and Mark were great to work with. They answered all my questions and were great communicators. They helped get my car done in a very tight timeframe and did great work with my car!
Garrett Wozniak
4 months ago
Auto repair shops are like a box of chocolates: never know what you re gonna get I m pretty sure that s what Forrest Gump said anywaysBut Master Auto Tech exceeded every expectationProfessional, friendly, straight forward, no pressureThey proved to me that they had my best interest in mind when letting me know I could probably go back to previous place because the part was still under warranty.Shout to to their man up front Chet
Andrea Withers
2 years ago
These guys are great and know how to do customer service right! We received this surprise box of personalized gourmet brownies and thank you card after I procrastinated and brought in our vehicle that had a jingling sound MONTHS after it began (after a repair). They still didn't hesitate to make it right. They spent a great deal of time trying to find the jingle, and were able to locate and fix it free of charge (a loose washer). Another low cost repair was also found and fixed at the same time keeping me safe on the road. We use Master Muffler in Orem whenever we have the types of problems they repair. They do great work for a reasonable price. Thank you Master Muffler for the extra nice customer service! The brownies were great! The surprise in the mail was priceless! :) Keep up the good work!Services: Steering & suspension repair, General repairs & maintenance, Brakes, Brake service & repair
Ethan Moses
a week ago
They did amazing mark is so reasonable and communication is on point! Thank you for the work
Shane Smith
2 months ago
If I could give more than 5 start I would. Chet, Mark, and their team are so great at what they do and friendly and kind as well. They make me feel like family.
Carmen Kerr
6 months ago
Always quality work and service. I love that they explain things in simple terms for those of us who know nothing about cars. Prices are reasonable and the work is very quick. When they say it's going to be done, it is. 5* !Services: Transmission, General repairs & maintenance, Auto engine tuning, Auto maintenance, Oil changeServices: Transmission, General repairs & maintenance, Auto engine tuning, Auto maintenance, Oil change
Dan Hill
6 months ago
I came by for a pre-purchase inspection on a car that I wanted to buy. The team was very thorough, and highlighted the things I needed to know before buying this car. I really appreciated their honesty and transparency, as well as the detailed notes they gave me.Service: Auto engine diagnosticService: Auto engine diagnostic
April Wanlass
7 months ago
Oh my goodness. I am so impressed. I have a dinosaur of a truck with 300,000 miles and it needed a catalytic converter. The dealership was $2000. Master Auto Tech was 1/3 the price and did an amazing and fast job. Definitely would recommend!!
Lynne Gillett
3 months ago
I was very impressed by the service I received. Very professional people, very helpful and very friendly. I would recommend this company to all of my friends and family.
Larry Harris
9 months ago
All of the employees are welcoming when I to the business. Chet the man at the front office is very personable guy. He made arrangements to get all of my vehicles emissions done. Always very friendly and helpful. They do a lot of automotive work.Service: Vehicle safety inspectionService: Vehicle safety inspection
Starrman
2 years ago
HONESTY. It's definitely the best policy, and Chet at MM&B showed true colors.After going to the place (I won't say where, but it has a big O in it's name) I had emissions done on my old Ford motor home, I was told I needed a catalytic converter as it was missing. (I had just bought the rig, and am still learning the rabbit hole I am descending...) I decided to call MM&B. Turns out, Chet said the year of the Ford means it's NOT REQUIRED to have a cat on there. Now, he could have had his guys put one on and charged me and I would never have known any better. But they did the thing that ensures a customer for life!Here's a BIG OH NO to the un-named place, and a BIG OH YEAH to my new shop!Thanks Chet and thanks Master!
Lynnette Christensen
5 months ago
Been having my car serviced and worked on here for years. They are honest, affordable and do great work.
J Walker
3 months ago
Very fast friendly service! Did good work and went above what we asked them to look into. Thanks!
Tigerlilie
11 months ago
I went to Lube Doc and got my oil replaced do not recommend going there ever again, but they jacked up my car to the point where it was not drivable. I started pulling out from there and my car stopped working. I had to call emergency services to help me get out of the suicide lane. Thankfully Master Muffler was right there and helped me get back on the road. Ean Was there and was so nice and helped me like no other mechanic has ever done 10/10 service.Service: Engine repair
Tyler Zeeman
8 months ago
We needed some help with a battery for our car, other shops did not have the battery. They did and installed it very quick for a fair price. Very grateful for their help.Service: Auto battery replacementService: Auto battery replacement
Jacob Richards
4 months ago
Mark really took care of us. Only in town for a short time, he got our vehicle in and fixed it not only quickly, but above and beyond anything we hoped to see. I couldn t recommend him highly enough!
Chad Christensen
2 months ago
Guys were fast and knowledgeable with my inspection. I appreciated the advice and quick turnaround.
Orin Midzinski
6 months ago
These guys got us in quick on short notice. They got the job done in a very reasonable time and they were good to work with.
Austin Blood
5 months ago
These people always do right by me and are very transparent with price and service needs. I ve been going here for years and will gladly keep coming back.
Arwen Bolton
4 months ago
The guys here are super honest and helpful. I'm excited to see how the remodel turns out!
Kyle Gardner
6 months ago
I hate taking my car to a mechanic, but I ve come to trust this garage and have never had a bad or shady experience. I've taken my cars here a number of times. They do a great job communicating the issues on the car. I appreciate the line item break downs for each component of the work. This has allowed me to recognize what I can/want to fix in my own garage saving a little bit of money.I've always felt the pricing was fair and never any hidden charges. They've never once come to me and said something like "oh yeah, we found this and had to fix it too" or anything like that.
Ammon Ridenour
2 years ago
Now I've been to a lot of mechanics and I mean a LOT of them. Master muffler is EASILY the greatest shop I have ever been to. Incredible service. Honest people. Quick work. I had so many issues with my car and they addressed every last one of them and explained what all they were doing. I even compared prices with other mechanics and these people WILL give you the best bang for your buck. Chet was extremely helpful but I got to watch most all of the employees speak with customers and they are very down to earth and kind to everyone I saw come in! (Even the more annoying customers) If I or my friends ever need any maintenance done with our cars this is FOR SURE our first stop! I will die singing praises to this wonderful shop!!! BEST SHOP IN THE ENTIRE USA!!!
KC Vawdrey
2 months ago
Excellent service very knowledgeable and anything I ask would recommend these guys to anybody