O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Spanky Young Yen
2 days ago
Came in just to see if they can help me out with my dead key. Brandon literally knew exactly what to do and got it done in less than 5min. Best customer service ever.

  Anthony W.
2 weeks ago
It's hit and miss at this store. A lot of younger kids working there and most of them don't have a huge sense of urgency to help you even though it's their job. A few guys there are good though. I like I how conveniently close it is to my house.

  Jeff Morris
4 months ago
A snarky person at the counter. He barely acknowledged me and then rudely commented about me looking for an oil drain plug washer for my 2021 vehicle. Once he verified they had it in stock, he quickly rattled off the part number and told me which aisle to find it. He did go in the back and get the part once he realized it wasn't on the shelf. I could tell he was irritated and didn't want to be bothered. It's not my fault you work in an auto parts store on a Sunday. I'll never shop at this store again. I'll make sure I order anything I need ahead of time. People like this make other people want to avoid coming into specialty stores. You see it in places like music stores, auto parts stores, homebrew shops, skate shops, etc. It's a level of arrogance that is so off-putting it's ridiculous.

  Kevin Bench
2 months ago
It d be nice if the guy at the counter would ve taken the time to at least try and help me vs sit on his personal phone and completely ignore me.

  Saulty Smash
4 months ago
Been coming here for years, to the point that I've been on a first-name basis with some of the employees in the past. Never had a complaint or problem.

  Tom Swan
3 weeks ago
Close. Friendly efficient staff. I think it's funny that they are next door to AutoZone. But I prefer O'REILY'S

  Shane Damico
2 months ago
Friendly and helpful they usually have what I need

  Mandi Blake
a year ago
Better off going somewhere or calling somewhere else. Website said to call to order a part, so I called. The person I talked to said no problem we can order it but you have to come down to the store to order to place the order because you will have to pay. He quoted me shipping cost and time frame. So I went to the store in a snow storm. When I got there the person said you would be better off ordering from somewhere else because there is no guarantee that the part will come in even if you pay for it. So why 2 different stories in the matter of minutes. Poor customer service on both ends. Don't quote shipping cost and time frame if you can't get the part.

  PATRICIA COOK-TIPPETTS
2 months ago
Nice people... Lance is very knowledgeable...

  Aurora Leon
a year ago
These guys know there customer service, not like the guys next door. My mothers battery was dead and needed replaced. They were willing to take out and install the new one. Can't remember the guy that did the work but he got his tools out of his Lexus suv. Would recommend this location and workers. Thank you!

  Kevin Blackner
2 months ago
Very nice people great service

  Bertha Butler
a year ago
I went in to buy a meter to help diagnose the check engine light. They had a display of several options. When we got to the counter to purchase one they apparently had one but they couldn't locate it. We bought some windshield washer fluid and left.

  Kenneth Lopez
a year ago
Great service from the get go! A young man named Waylon helped me find and even replaced my low beam headlights for my Outlander. I bought some coolant he recommended and window washer fluid plus some freon for my trip to Nevada. Thank you guys!

  Sean Crash Addam J
a year ago
There always friendly when I'm there. Doesn't matter who's working. A bit pricey on some stuff. I go to Harbor Freight for that.

  Todd Newman
9 months ago
Always find when I'm looking for when I coming to the store and they have helpful sales reps!

  Kyle A
8 months ago
Went to return a tire pump, was told by Robert I could not return it because it was out of the 12 day return policy. Disappointed in the service from this store.

  Rena Romero
4 years ago
Walk into the Store to get a Part for our vehicle and walked up to the counter to the Long Red headed Lady at the counter. Informed her of what we needed. The Phone rang and she Did not ask them to please hold, to finish helping me. She instead assisted the customer over the phone and left me there. Very rude!! I told her that was wrong and drove next door to Autozone. They were Amazing assisting me. Worst Part is that I worked for Them before shame..on Her Customer service

  Jason Meinhart
6 years ago
O'Reilly has friendly staff, comparable prices, and a slightly more knowledgeable staff than the competition at this specific location. Sometimes they don't have what is needed, but this is to be expected. All in all, I would point a friend here first before they try other part stores in the area.

  Tami Stephenson
8 months ago
Always good customer service. Clean store. Good prices.

  Alyssa Lopez
a year ago
Thanks to Shawn( I think that was his name ) for helping me with my battery I probably wasn t the easiest costumer but he really went above and beyond to get it figured out.

  James Howard
5 years ago
The store was nice. Had stuff in stock I needed. But the night staff was not rude. Just really non-caring and disinterested in discussing my needs for what I needed. The older guys during the day at the store are awesome.

  Dan Nielson
3 years ago
I am biased. I hate going to auto parts stores, and hate waiting in line for 15 minutes. This store is fairly new, and my timing was bad. There were 5 people at the counter, 10 people in line. I left, then came back after lunch. I ended up at the other store next door to get the parts.

  Melodee Bradley
2 years ago
Super helpful staff! The gentleman that helped me tonight to pull my check engine light issue was so helpful and gave me all the information I would need and then some. Super awesome!!!

  Robert Goodick
3 years ago
Great experience! Shawn was very helpful with finding me a fuel filter and hose for my riding mower. I was in and out in less than 5 minutes.

  sue miller
4 years ago
My car battery was just about dead. These guys not only gave me an excellent price, they installed it for me for free! Unlike their RUDE competitors next door at Auto Zone who belittled me on the phone. I recommend O'Reilly's!!!

  Shane D. Herndon
7 years ago
They were helpful in getting the right parts quickly. While there they were help another customer get parts ordered in that they did not have in stock and was working to ensure they were correct for the customers vehicle. Definitely going the extra mile to assist.

  Leener LoCoco
10 months ago
Very helpful employees. They had everything I needed.

  GIovanni Bardelli
5 years ago
Bad service, special ordered a part two day shipping. Attendent said they would call me when the part came in and never did. Came in to pick up my part few days after, showed my receipt with the part information that I paid for and the guy that was helping me did not seem very happy to assist me and told me the receipt I had just had the freight and service charge on it, when it clearly showed the vehicle on there as well. When I told him what vehicle it was for his exact response was " well yeah duh, it says it right here" then he grabbed my part, and didnt say another word. I love O'Reillys just not going to be coming to this location again.

  Mike Ryan
5 years ago
Great friendly service good prices.. only bad thing so far seems like they have to order a lot of parts. When your in a rush, can't wait. Have to find it somewhere else.

  Tyler Whiting
5 years ago
Average service for a local parts store. Staff could be more knowledgeable, and struggles with tracking parts that have been ordered in. Have had to wait longer than promised time for parts to come in (hours to days), when the part was delivered to the store on time, but they couldn't find it in the back.