Utah Truck Country

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brent Johnson
2 weeks ago
I'm pleased with my experience at Utah Truck Country. Ryan and Cody were great to work with. I never felt rushed or pressured. They respected me when I said I wanted to think about it after the first test drive. A lot of car dealerships want to sell you a loan as much as they want to sell you a vehicle. Not so with Utah Truck Country. Cody gave me the options he could offer me and respectfully let me decide what was the best choice without any pressure. I was glad to work with a dealership that runs a business with honesty and integrity. And the bonus of working with Ryan and Cody at Utah Truck Country? I got a great truck at a great price!

  Jana Gunnell
a week ago
Ryan at Truck Country was great to work with in buying a car. He was honest and didn t gouge us with higher pricing tactics. He gave us a good price for our trade in and the entire process was seamless, much quicker than the big dealerships have ever been.

  Jordan Herbert
2 weeks ago
Ryan was awesome to work with! From the moment I walked in the door he was so helpful and informative to help me make the right decisions and plan for financing and which truck would suit my needs.I really appreciate the hard, honest work that the guys at Utah Truck Co put in to make this such a simple and easy process for the customer. I was in and out in under 2 hours, including doing financing and everything else.Thanks again Ryan, and to anyone considering buying a new truck, give these guys your business, they deserve and they'll prove that to you through and through!

  John Burggraf
4 weeks ago
I purchase a 2022 Ram Hemi 4 Door pick up today and the experience was awesome. Very professional and efficient. Noah was my sales representative and I would highly recommend him.

  Corinne Lehman
a month ago
Do NOT purchase a vehicle from this dealership! I have never, ever seen such terrible customer service and unethical behavior as what I have witnessed when my 20 year old son purchased what was disclosed to him as a completely reliable vehicle, on 3/8/24. During the test drive he and his friend mentioned something that concerned them and it was completely written off and almost not even acknowledged by the salesman. After the purchase, my son drove LESS THAN 50 miles and the car's check engine light came on, rendering the vehicle unable to be driven. When my son called the next morning, the salesman offered to have him bring the car in to run diagnostics to see if the damage was due to the way the car was driven; my son agreed. Then after paying for a tow to get it to the dealership for assessment, they told him don't even bother coming, we aren't going to do anything to help you, you signed the paperwork, you are stuck with the car. They proceeded to slander him by falsely stating on a Google Review that he "red-lined" the vehicle causing the damage. This is a complete untruth which would have been determined had they not refused to let him bring it in for the diagnostics they initially offered. The vehicle's engine is not blown, there is likely a leak in a coolant hose somewhere, according to the reputable dealership the vehicle is now at; something that was pre-existing and tried to get brought up by my son during the test drive, but swept shadily under the rug by their sales team. Also something that could probably have easily been repaired, had this company done the right thing rather than knowingly and willingly taking advantage of a barely 20 year old boy buying his first vehicle. I definitely would not do any business with this company as they are selling damaged vehicles and are not honest about the conditions they are in when they are selling them, they have incredibly low ethical standards, and do not do ANYTHING for customer service after they have your money. Their dishonesty from the get go, then again in our initial dealing with them when the problem occurred, coupled with their public lies and slander of my son online (claiming he did things that are absolutely not true) show the type of business this is and their despicable business ethics.

  goalie sixtyfour
a month ago
It was a seamless experience. Ryan was very easy to work with along with his finance rep. The price was as advertised. We were in and out in less than a few hours. Thank you all! We love our new truck.

  Hunter Fairbanks
7 months ago
My wife and I had a great experience here! We had been searching for a specific vehicle for months and finally found it here at Utah Truck Country. Our salesman, Jackson, was super helpful and pressure free. Luckily, we were able to make an arrangement that worked for us and we walked away with a great car for the money. I was really impressed with how easy and stress free the entire process was. If you re in the market for a great car or truck, check this place out!

  Michael Wolf
3 weeks ago
I cannot believe how easy it was to buy a car from Ryan. The pricing was pretty good and I didn't even feel like I needed to talk them down any at all. I never felt any pressure or slimy sales tactics! I very highly recommend Utah truck country!

  Seth Van Dyke
a month ago
I absolutely love Utah Truck Country! I ve bought 3 trucks from them over the years. Their experience and expertise is unmatched! The facility and service is phenomenal! You will not be disappointed if you buy a truck from Utah Truck Country!

  Trevor Andrew
3 months ago
Ryan was a killer salesman. He was honest, friendly, polite, and not pushy at all. He seemed like he cared about getting me into the right truck.I appreciate that there were no crazy tack ons to the price of the truck. Doc fee, sales tax and license. That s it. Fair trade in. Will buy from here again. Thanks for the top notch service and truck.

  Taylor Ostler
9 months ago
We had such a great experience with Utah Truck Country! Jackson helped us get our first truck, and he was awesome to work with. We came in with an idea of what we wanted and he went above and beyond to help us. He took the time to get to know us, answer our questions, show us great options, and was such a friendly and personable person! Highly recommend working with Jackson and getting your Truck at Utah Truck Country!

  Mark Petersen
9 months ago
Jackson Taylor with Utah Truck Country made my truck buying experience fun and easy. Jackson treated me so well and his professionalism and knowledge of trucks was first class. I was so impressed with Jackson and Utah Truck Country. I would recommend them and am definitely a customer for life. Thanks Jackson! Thanks Utah Truck Country!!

  CrazyMan 2626267
a month ago
Found Utah truck searching for a specific vehicle. They happened to have it & they made the process of purchase very streamlined. Price was already more than fair with what I wanted so no clue how talking them down it but extremely smooth purchase process you can do on the phone.

  Ace Espinosa
10 months ago
UTC did a great job of helping me find the perfect truck! The entire staff was great. Dave Ahonen specifically helped me throughout the entire process as soon as I stepped through the door. The environment within the dealership was extremely comfortable and unlike any other dealership I had experienced before. There was zero pressure and Dave catered to my needs and wants while looking at the selection of trucks in my price range. Dave was extremely straight forward and honest when showing me vehicles. He took the time to share the details of all the trucks I was interested in including previous owner and maintenance history. He was very personable and was truly invested in helping me find a vehicle I would be happy with. Ryan from sales/finance, Theran the GM, and the rest of the team took great care of me when it was time to finalize the purchase. Overall it was a great and memorable buying experience. I highly recommend checking them out and I know I will in the future when it s time to upgrade to a new truck. Thanks y all.

  J&B
6 months ago
Great looking inventory at good prices. This place is the shining example of the experience you want when purchasing a vehicle. No pressure at all and super friendly. I was offered a fair price for my trade in. I wanted to speak to the boss about how great the sales guy was to work with and it turns out he's the owner. Thank you Theran for a great buying experience and a great truck. I would definitely recommend Utah Truck Country to anyone in the market.

  Felicia Park
6 months ago
Ryan and Cody made buying my first truck a great experience! It was easy from start to finish, no haggling and honest. When I found my truck listed on the KBB website. I knew I was in good hands and getting a good deal. I would definitely recommend them to anyone looking for a used truck. Thanks guys!!!

  Lee Conrad
2 years ago
The best and fastest car buying experience I have ever had! They had a HUGE selection, great price and found the vehicle I was looking for. (I had been looking for the past 6 months). Staff (Ryan, Seth and Justin) were personable, knowledgeable and helpful. I test drove the Truck for 10 minutes. They answered all my questions and I filled out the approval papers in another 5 minutes. They called me about noon letting me know I was approved. They got me a great rate with insurance, and when we came in to sign, it took 15 minutes and we were out the door! I recommend Utah Truck Company to anyone and everyone!

  Brenden Sander
3 weeks ago
Experience was great! They even helped me take off my off-road lights when i went in to trade my old car for a truck. 100% recommend

  Cindy Spencer
8 months ago
What a great experience! Ryan was super patient with each test drive. We were able to find the perfect truck. Blake in finance was great to work with. I appreciate the no pressure sales approach as well as posted pricing. No need to negotiate. Beautiful office and welcoming environment.

  Jairo Garcia 7
2 weeks ago
Ryan was so nice and chill. He answered all my questions I had about the car with no hesitation and he wasn t like other dealerships and try to really push the sale of the vehicle. Thanks

  Dallin Seely
9 months ago
They were straight forward and very professional. They were not the pushy salesman type that just wanted the sale. We told them the car we were interested in looking at and Jackson pulled it up for us to see and test drive and answered some quick questions about it. He had Blake take a look at our truck for trade in to give us a value and what our cost would be if we went through with getting the car we were looking at. After the test drive, we talked about the numbers. We appreciated the honest valuation as it matched the other 5 or 6 dealerships I had been to that they didn t know I had seen. They were very understanding about us checking out another car at a different location and didn t try to close the deal before we left like most other places. Ultimately, because of how they worked with us and their apparent character, we came back to them and did the trade in. We were in and out of there with a new car in 20 minutes having given them a heads up we were coming back. Highly recommend working with them.

  Gail Frazier
7 months ago
We had the best buying experience at this dealership! I called ahead for our test drive and Zack had it all ready to go when I arrived.The staff was friendly and kind, they didn t waste hours of my time. And we got a gorgeous truck in our price range. It was definitely worth the long drive to buy from them!

  David Ahonen
2 months ago
What a great company! They stand by their work & repairs! They offered me a two year warranty on my air conditioner that they repaired for me before I spent $51,995.00 on a Ford F-350 basic trim package. Two years on a reoccurrence of the same issue the repair is free of charge! Thank you guys! I will be referring all of my family and friends.

  irina Richards
8 months ago
Me and my husband enjoy buying a truck from Utah truck country.We've been looking for a truck for a little while this place was amazingI love the fact when we pulled up into the parking lot there were no salesman'son the parking lotthat give us peace of mind and not rushed to buy a certain truck by the salesmanWe took a time around the parking lot ourselves to decide what truck fits us.As soon as we decided what truck we wantedwe went inside and been Greeted by the salesman name Jacksonhe was very professional he was very nice and easy to deal with he answered all the questions we had and he did not push anything on us that we did not want.The whole process went very smooth and fast.Thanks Jackson for your time

  Michelle Morris Reid
7 months ago
I wish I could give zero stars.The worst experience I have ever had with getting something fixed on my truck.After dropping off the truck, it took them almost 2 weeks to diagnose the problem. They told me the fix wasn t covered by the warranty (which it was), and refused to process it through the warranty.So $500 later and the truck was still having the same issue and making the same exact noise. So they had to take it to a dealer to try to figure out what was going on, which took about 3-4 weeks of us bugging them to get answers.Turns out what they fixed was never the issue at all, and now they refuse to issue a refund for fixing an issue that didn t exist and was completely unnecessary.Not only that, but their techs blatantly lied to the dealership about what was going on which took another 1-2 weeks of slow down trying to figure out what was going on.And not to mention having to call, text and leave a voicemail multiple times to never get a response back. Or get a response that doesn t help, so any other question you have or information you are trying to get will take you another series of unanswered calls, texts, and voicemails.So now more than 2 months in I have taken the truck somewhere else entirely to be fixed by actual professionals.Never buy a truck from here. Never take your truck here for any sort of fix. They will lie to you, charge you, refuse to refund you, delay you getting your truck back and fixed, and not communicate at all.Terrible service, terrible business.

  Sergio Montes
9 months ago
This was a no-hassle buying experience. We had been looking at trucks for the past few months and Jackson was willing to help us whenever we stopped by to look at it Drive different trucks. When we finally settled on the current Tundra, they were all in to make it a quick and efficient buying experience. Letting us know the very competitive price from the outset was nice, because no haggling!

  Vanessa Sewell
2 years ago
I don t give 5 stars lightly. We ve had a good experience over several weeks. These guys aren t perfect, but for the few hiccups we ve had they ve been responsive and worked with us right away. They re quick to help and relaxed in their sales. Communication was easy and not forced. We ve been pretty happy working with them. Seth has put up with my bombardment of questions and helped us make a solid choice. I d recommend them to friends.

  Christopher Ranuio
4 years ago
I drive by this place everyday on my way to work, so when it came time for get a new truck I decided to stop in. WOW! I was impressed by their selection of Very Nice Used trucks! These guys only have the best of the best on their lot. They are super friendly, easy to work with and no pressure at all! I bought a beautiful Ram and absolutely love it. Go in, check them out you will not be disappointed!!! I will certainly buy from them again!

  Derek Pierson
3 months ago
Can t say enough how great Jake, Theron and Cody were. I explained my situation, they figured out what worked best for me and I was on my way. I ll definitely give them my business in the future.

  jade larson
7 months ago
The team did an awesome job helping with entire process. Jake always communicated and Cody was on spot with the paperwork. They were patient and willing to work with you. Thanks guys I'm planning to reach out again when another opportunity comes up!