West Motor Utah

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ryan Reevs
a week ago
Extremely easy to get along with. Very respectful and helped out when needed. Was not pushy and wanted the best experience for the customer. Very please with the purchase and experience had.

  Angelique Melville
4 years ago
Best car buying experience I ve ever had. There was no pressure what so ever. The purchasing process was so easy and it didn t take all day like at other dealerships. I m very happy with my Jeep Wrangler. It was in immaculate condition and very reasonably priced. I noticed the roof was leaking when I test drove the Jeep, they fixed it right up, no extra charge and they were even willing to install a backup camera for me on the Jeep. Casey was just so amazing to work with. I was honestly dreading the whole process of having to buy another car but Casey and West Motor made it so painless. I really couldn t have asked for a better experience. Thank you West Motor Co!

  Mike McKnight
a year ago
Love West Motor. We just bought a car from them and they were amazing. Casey, the salesman, was very honest and helpful. I'll be sure to keep going back to them whenever we need a vehicle.UPDATE: Since purchasing my vehicle, I've used them for oil changes, a detail, and to replace a tire. They are amazing to work with. Custom for life!

  Buoyant honest
10 months ago
If a customer has to give customer service and the worker doesn't, this is 100% poor customer service. The worker is required to do service for the customer, not the other way around.people in general will receive misery in their life, if this continues. I feel so sorry for you!!!!

  Andy
2 years ago
Every time I buy a vehicle, I feel ripped off, or that I m being cheated or taken advantage of. I travelled from central California to purchase a truck from West Motor and was nervous about the whole process.Casey at the Logan branch could not have been more helpful, upfront, and aboveboard. There was an issue with my down payment that he jumped through hoops to rectify, and was in contact with me for weeks making sure the out-of-state transfer process went smoothly, offering his help throughout.Customer service is 10/10, as is the pricing, and quality of the vehicle. It is a seller s market as I write this review, but you would never know it buying from West Motor.

  Mason Salzetti
2 years ago
So I happened to come across my dream truck on their website and they were great about getting it to their lot. Once there, from test drive to signing papers was one of the most efficient car buying experiences I ve ever had. They also threw in a couple free services as well. Definitely will recommend!

  Saunie Halverson
4 years ago
My family has done business with West Motor for a long time. I bought my Jeep through them two years ago and this was a pretty special purchase for me. They were wonderful! I found out the Jeep was on the Preston lot at 4:30 pm on a Friday. I told them I d hustle as fast as I could with a deposit so they coul remove it from inventory and thus not sell it over the weekend. They actually came to me to pick up the deposit and brought with them the sales contract. Monday morning I went and got a cashiers check for the rest. Shortly after I got home there was a knock at the door and it was them delivering my Jeep. Fast forward to two years and it s time for an oil oil change. They came and got it. A car had scuffed the side of me and swapped paint. My car came back from its oil change with that paint gone, had been washed and vacuumed. It looked almost like the day it was new! These folks are accommodating and do quality work. Any money spent there Is well worth it!! They are very good at what they do and I highly recommend them.

  Lisa Hunsaker
6 years ago
We had the pleasure of purchasing a new car at West, and working with Casey Baird. He was extremely helpful and patient with us. We thought we knew what we wanted, but soon figured out the truck wasn't going to work for us at that time. He had a few different vehicles brought in for us and did not pressure us. We decided on a different vehicle that was not on the lot at the time he took down the information and within a month found us the vehicle we wanted within the price range we gave him. He once again was very helpful and we enjoyed a smooth purchase without any hidden extra fees. He was straight up and honest with us. I would recommend working with Casey if you are in the market for a new car.

  Trecia Murray
5 years ago
Casey is awesome to work with. We just bought our Fourth Vehicle from Casey. You can always count on him to be straight with you and you always know your getting the best deal. We will continue to work with him in future and plan to buy the next and next vehicle from him. Thanks Casey for all you do. I love the new Dodge 3500 we just bought it is SWEET!!!!

  Pam Courter
a year ago
We bought a van that was super clean inside. After we bought it we noticed some issues. We brought it back and they fixed several things on it even though we didn t buy a warranty. They went above and beyond to find and fix my complaint. I love the van and for it s age it s very nice.

  Brian Novak
5 years ago
I recently purchased a Jeep Wrangler from Casey at West motor company, it was the best vehicle buying experience I have ever had. I am very pleased with the Jeep and if I ever buy another vehicle I will definitely be headed back again. Simply a great deal and experience.

  Russ Robinson
3 years ago
I bought my F250 from these guys. Ive purchased alot of vehicles over the years and most the time i hate the B.S. that most dealerships put you thru. These guys were great and the sales guy got straight to the price he could do without a bunch of games. Also they were great to deal with and i felt like they gave me a good deal. I agreed to buy the truck and when i came back later to pick it up the truck had been detailed, undercoated and the tank was full. They hadn't told me they were going to do any of it and i thought they reallly went above and beyond. I Will definitely buy from these guys again

  Tyson Creamer
5 years ago
I recently found a truck on KSL posted by west motor co in Logan, UT and it was the best buying expirence I have ever had. When I arrived for the test drive the truck was better than advertised and the price couldn t be beat. I would highly recommend working with Casey. Didn t waste any time and was only interested in getting me the truck that would meet my needs. Give him a try!

  Baylee Gleason
6 years ago
My family bought 4 vehicles from this company, within 5 months 3 of those vehicles completely died and the other vehicle had severe electrical problems. This dealership does not go through it's vehicles before selling them to you. When you do start seeing the problems the vehicle they sold you has that they didn't tell you about, they are either unwilling to fix the problems or fix them incorrectly. We were told time and time again that all of the vehicles we purchased were in great shape and would get an awesome trade in. Because they all broke before we had even had them 6 months, we took a huge dive on all four. This is not a place I will EVER by a car again. I wouldn't recommend anyone purchase vehicles here.

  Matt R Vance
6 years ago
Bought a 4-punch pass of oil changes and they won t let me transfer it to another vehicle. I sold my old car after using 2 oil changes. Now I m out the difference of $50ish with zero to show for it.They offer absolutely no way around this or an alternative solution.I regret writing this because they do a great job, but getting nothing out of something I ve paid for is not cool.My opinion would be changed if they made it right.

  Dylan Shelly
5 years ago
Bought a Ram 1500 from Casey yesterday and the entire process was flawless and worry free. He was more than willing to answer any questions and help out with the new purchase as well as the trade in. Would recommend to anyone looking to buy or trade in especially if you are as nervous as I was.

  Vicki Eccles
2 years ago
When they service my car they are always professional. They let me know of any concerns, so I can make a decision of when to take care if it. They always wash and vacuum my car before returning it to me.

  Neil Nelson
6 years ago
My family and I have bought multiple vehicles from West motor and they ve always treated me great and have exceeded my expectations. And Casey is great as well and easy to get along with.

  Adam Keblis
4 years ago
By far the best people I've ever worked with to purchase a vehicle. Staff is very nice, very helpful and very knowledgeable. the shop is clean. Highly recommend this place.

  Audrey Murray
4 years ago
Casey Baird is the BEST! Very genuine and honest. Thank you Casey for finding me the Grand Cherokee I have been waiting for.

  Paul Campbell
4 years ago
Casey did a great job for me again. West Motors has been my go to for new/used car purchases.

  Monk frank
3 years ago
Drove all the way from Las VegasTo check out the good deal and was not disappointed. I want to thank Steve and Casey for making everything go so smoothly I love my new pro master

  Carol Dyer
3 years ago
As always I have found their work on my car timely, well done and at a reasonable cost. Love my new mud claw tires!

  Kristi Novak
4 years ago
Easiest car buying experience we've ever had! It was so good I'm back to watching their inventory for another vehicle!

  Emily Knight
6 years ago
Casey has helped us with the purchase of several vehicles. Very knowledgeable and helpful when finding what worked for our needs. Will for sure go back for future purchases.

  Rhonda Baird
6 years ago
The service department was great to work my car in for an oil change quickly and the staff was friendly. I really like the oil change packages they offer.

  Marsha Hunt
4 years ago
Casey responds promptly to questions and requests with a store of knowledge. I would recommend Casey and his staff to family and friends with no hesitation.

  Christian Heckathorn
2 years ago
Bought my car from you guys was considering buying another. Wife came In for free oil change was told she missed it by a month guy was rude. Won t be coming back now

  jon gonzalez
6 years ago
I just purchase a use car from them at right price and sales guy give me a little discount that makes me feel good that's why I give them 5 stars

  Jessica Priskos
4 years ago
Easiest and smoothest car buying experience we have ever had! Highly recommend!