Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ryan Dupont
4 days ago
These guys are great! This is the second vehicle we have had them work on and the service was excellent, the people were friendly and professional, and they really cared that the car was in perfect shape when they were finished with it. I hope not to need their collision repair service in the near future, but if I do I will have no hesitation to work with them again!
Kamron Fin
6 months ago
They did an amazing job at fixing up and getting my truck back on the road. They had to do some frame work, body, control arms etc... and paint match that was spot on and high quality finish. They were fast with the work and very good at keeping me informed with every step. Very transparent and considerate showing that they care about helping people out. Long story short they will treat you right!Services: Steering & suspension repair, Painting, Body & Trim
Jodell Henderson
3 months ago
Everything went well and it looks and drives great sorry it's taken me so long to get back with you I'll get you some photos in the next day or so they were so kind and brought my car to my house and returned the rental car these guys are the best. 5 all the way
mercy meeker
2 months ago
Caliber Collison is a great place! when I got my car totaled because I hit a deer, they were recommended by my insurance and sure enough they met all my needs! The lady up front was super helpful and so kind! she explained everything that I needed to know about my car! When I found out my car was a total loss they were super helpful and didn t disappoint! Highly recommend:)
Lane Weaver
3 months ago
We used Caliber to repair our minivan after a recent accident. Caliber's customer service, communication, and repair quality were all excellent. They took care of all the details with the other party's insurance as well as a rental car while our car was being repaired. There were a few delays due to supply chain issues. Caliber communicated each of these to us, insurance, and the rental car company. Each part of the experience was excellent. We would be happy to recommend Caliber in Hyde Park without hesitation.
Breanna Chase
a week ago
The customer service here is the best I ve ever had. Jasmine is amazing and went the extra mile to help me in every way. My car looks so amazing after the wreck it was in you can t even tell it was hit.
Holly Glover
a month ago
I hit something with the front of my car and several of the clips broke out so the undercarriage was hanging down. I called and they said bring it in and they'll take a quick look. Tad (I think was his name) came out took a look and went back in grabbed a few clips and pushed them in to get the plastic secured. It wasn't a huge fix needed, but Caliber and Tad got me fixed back up quickly so I didn't need to worry about worse things happening. I HIGHLY recommend reaching out to Caliber Collision with your auto body needs.
Kris Steele
4 months ago
I am so happy I went with Caliber Collision. My vehicle had a ton of work needed. This office s customer service was amazing. They were friendly EVERY time I talked with them throughout the process. They went above and beyond to repair my vehicle and keep me informed throughout the ENTIRE process! I would give them 10 stars if I could and I would definitely recommend them to anyone needing a repair!!!!
James Peterson
4 months ago
The Hyde Park Caliber Collision team was a pleasure to work and made the whole repair process simple and painless. They completed the repairs to my vehicle very professionally and in a timely manner. I am very happy with their quality workmanship and courteous service; definitely recommend!
Kathrine Shoemaker
3 weeks ago
Caliber collision and especially Jasmin were incredible to work with! Jasmin kept me updated the whole time! She even over-nighted a part to get my car to me quicker! Will definitely recommend to anyone needing body work!
Marriner Merrill
2 months ago
Brought my car in with a wonky bumper and was very straight forward with what I wanted fixed. They fixed it in a very timely manner and did not try to up-sale me on anything! Overall great experience!
Brandy L Gillespie
3 weeks ago
Just found out, mid-service, they bought Marks Auto body. I hope they can maintain and even exceed the amazing service of Mark's and they will be great. We have always had amazing experiences with Mark's.**Update, got an offer from my insurance company to review Caliber Collision, after my most recent experience, and it brought me here. I seen the above posted review, from a few years ago! So I decided to edit and add an update! I'm happy to say I'm still a customer and not planning on going anywhere else, anytime soon! If I could give them more stars, I would!
Mike Wolber
7 months ago
The team at Caliber did an absolutely stellar job repairing my SUV after I d been involved in an accident.Communication throughout the process was great and I m thrilled with how great it turned out.They even took care of getting my rental car returned.Can t recommend this team enough!
Maria Reed
5 months ago
I am so glad I chose to go with Caliber Collision of Hyde Park! They were great from start to finish and kept me informed throughout the whole process! The repair was beautifully done! Thank you Caliber Collision!!Services: Painting, Body & TrimServices: Painting, Body & Trim
Robert Hendricks
3 months ago
Really great experience working with this group at the Hyde Park location. Friendly and professional. They take care of all the insurance correspondence and kept me informed through the entire repair process.
Nephi Grant
9 months ago
These guys are awesome! I needed some body work done and a windshield replaced and these guys came in clutch! Their team was super helpful and friendly. They worked directly with my insurance company to make the whole transaction smooth and pain free. I even had the misfortune of chipping my windshield 2 weeks after getting it repaired. I called them and they helped repair the new chip. They really took care of me. If you want a good team, that is friendly, and actually cares about you then these are your people!Services: Painting, Body & Trim
Steve NewMyer
2 months ago
Caliber had my truck in and out in half the expected timeframe while going the extra mile by washing and detailing the truck. The work was beyond my expectations and looks great!
John Manning
7 months ago
Caliber Collision (Hyde Park) has excellent customer service. We dropped off our only car for repairs. The rental car company was suppose to pick us up, but didn't. Katelyn from Caliber volunteered to drive us to the rental car company herself. This went far beyond expectations. The communication was professional and constant during the process of the repairs. The work was quality work. Jon thoroughly explained the whole process, including all the repairs at the end. Can't say enough about how well we were treated. They even remembered my name when I came to pick up my vehicle. So refreshing to experience real customer service again!
Nicole Anderson
2 months ago
They were awesome to work with. They were quick to get our car in. They kept us updated and returned our car back to us as soon as possible.
Susan Dawson
7 months ago
The Hyde Park, Utah, Caliber staff was wonderful to work with, keeping us updated throughout the process. Our car looks brand new and I can t say enough about the paint work. Thank you for everything!
Don Heile
6 months ago
They do a great job and stand behind their work. I had issues with a after market bumper that was put on. Once I pointed it out to them, it was replaced, but no questions asked. I will always bring them back to fix my mistakes. I highly recommend them.
Mr. V
8 months ago
I had my truck worked on a while back by the crew at Caliber Collision at this location. They are very friendly and welcoming and it was easy to trust them.I found several spots that had over spray and where paint had been peeled off. I went back the next day and showed them the issues. The management was hesitant to help and blamed the "poor quality" of paint and work that had previously been done on the truck. After going back and forth a few days, they finally agreed that the issues were committed under their watch and agreed to repair the affected areas. After picking up my truck the second time, I again noticed that there was a new issue. The wheel flare on the side they had "repaired" was no longer attached to the body and would flap against the truck when driving highway speeds. I did not go back to them because I didn't want to keep giving them problems and decided to keep my disappointment to myself.A few months later, the same spots they had damaged and repaired started having problems. The paint began peeling and bubbling up. I didn t want to go back to them, but decided to try after I was informed that Caliber Collision had purchased the establishment and Jonathan Howell was put in charge. I knew Jonathan from a while back and had always felt that if anyone would fight for a customer it would be him. I brought my truck in for the inspections they requested and they found that when the truck was "repaired" by them the first time, it was done incorrectly. They had just painted over the damage without taking it down to the metal which caused the paint to peel and bubble. To my unfortunate surprise, Caliber decided not to honor their warranty and refused to cover any repairs.Mark, the regional manager from Caliber, and Jonathan stated the issue had arisen because of the "bad work" someone else had done and that it was not "them" who were refusing, that it was the previous establishment's owner who was not going to pay for it. This explanation to me was completely ridiculous. You would think that when a business is bought out by another in order to do the exact same work and keeps the entire existing crew to continue to perform the exact same service, they would gain the customers, responsibilities, and liabilities, from the business they just purchased. It's like buying a used car and refusing to repair a bad part just because the previous owner doesn't want to pay for it.I have been in the customer service and retail industry for nearly 20 years. What I have learned is that when there is an issue or a problem, there is ALWAYS something that can be done. I have also worked on vehicles and I completely understand that if something new happens to the vehicle under my supervision, I am 100% responsible in fixing the problem regardless of how many other people have worked on it. I would NEVER let one of my clients leave upset if it was something that I, or my business, had caused. I wasn't asking for a handout, I even offered to pay to have it repaired correctly this time. They told me that Caliber would not be able to work on it because it appeared to have rust in those areas. The rust only happened because of their bad work in the first place. Needless to say, I will never be going to any Caliber establishments and will advise any of my friends, family, and retail clients to do the same. I can understand 1 bad experience, but this has been the third for me.Services: Painting, Body & Trim
Nate Tolman
11 months ago
The whole crew at Caliber Collision in Hyde Park, Utah is absolutely Amazing! Jon, James, Katelynn, Jasmine, and the techs were super nice and so helpful throughout the whole process. James was very thorough in going through what was going to be repaired on the car. Katelynn and Jasmine were very kind in taking care of the paperwork, working with the insurance company and they even laughed at my dad jokes! There were additional repairs found which made it take a little longer than originally expected, but the team stayed in contact with me through texts and phone calls so I knew what was going on. They also ended up getting it completed 4 days earlier than what was quoted. Jon is very knowledgeable about vehicles and explained all the work that was completed on our car. Oh, and he also loves my dad jokes! I would Highly Recommend the team at Caliber Collision in Hyde Park, Utah for their superb work, and their friendly demeanor. It was an all-around great experience and I was grateful for them to get us back into the rhythm of our life (even if we were a little sad that we had to return the Dodge Challenger back to the rental company)!
Robert Bills
3 months ago
Caliber collision went the extra mile in the repair of our car. We were informed daily by texts of the progress and by telephone if they had a question
Mandy Wilkinson
6 months ago
They were so helpful on doing a quick cheap fix on my high schooler s beater car. So glad I didn t have to pay an arm and a leg for a quick repair! Such nice and professional people.
Johnny A
8 months ago
I recently got in a fender bender and I had heard good things about this body shop and was gonna go in for an estimate, but after talking to the guy that did my sound system in my truck and seeing his truck in person and the quality of their work, I decided to skip them and go to go elsewhere. The job I saw on his truck was so bad and the customer service he described was horrible, I felt I had to write a review and let everyone else know. The tech recommended Wolford s instead and I couldn t be happier save yourself some headaches and don t go here.
mackenzie loring
8 months ago
I came to Caliber Collision for a simple problem for my front bumper and they were very accommodating and fixed my car super quickly. They were so generous and kind, thank you so so much!
Jake Gunther
7 months ago
The repair far exceeded my expectations! I felt like my car was brand new. I didn t want to drive it away for fear of getting a ding. Such beautiful work!
Lucille Clay
8 months ago
This was a new experience for me, but Caliber made it extremely easy from the estimate to the delivery. I was impressed with their courtesy, fairness and professionalism. I would recommend them highly.Service: Body & TrimService: Body & Trim
Karisa Baker
4 months ago
Amazing place. They keep you updated about your car as much as they can. They are open and honest!