Color Country Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  B Googs
a week ago
We had bought new tires about six months ago and we developed a leak in one of them. I called to set an appointment for the next day it was fixed and I was out of there in 25 minutes. These guys are GREAT!

  Luftwaffle
3 months ago
We had a problem with our pop up trailer and we were all over Hurricane before we found Color Country. We came in at almost closing time. The turn and stop lights on our right side wasn't working and we had almost 200 miles to drive later that night so we had to get it fixed that day. Dustin spent a while checking and making sure everything was working as we had described it to him. He found it was a fuse that had blown out. He kindly replaced it for us free of charge. If I could give 6/5 I would. Highly recommend to anybody in the area.

  Emily Mathison
5 months ago
Thank you to Dustin and the staff here for helping me find my perfect 'new to me' car!! I brought in 3 different cars I was interested in but wanted to have an inspection done on each to make sure they were in OK standing (can't beat $50 to avoid spending $5,000!) The first car was an absolute no-go, and they were incredibly honest and trustworthy off the bat. Pictures and explanations of things they saw, great information on each car's reliability, and more. The third try was the charm, and I can not thank the wonderful team here enough for being so thorough, helpful, and genuine.

  Bo Bowman
4 months ago
Excellent Customer Service! Their customer service was demonstrated when I had a leak after an oil change. Problems occur, it is how the company responds that makes all the difference, Color County did a great job of fixing the leak. Very Happy Customer.

  Don Theall
a month ago
From maintaining my F250 diesel to my Shelby Mustang, the folks at Color Country going everything correct the first time. A first-class operation at fair prices with professional results.

  Balin Cruz
5 months ago
Incompetent, unqualified, and unprofessional.This is a high school shop that charges dealership prices. I brought my 2018 2500 Silverado in to have them diagnose and fix the rear differential. I had already had it diagnosed by Chevy months prior and another shop but had to wait to get it fixed due to traveling for work. They told me the "bearing had pitting on them so they were going to replace them and that was all" this surprised me because Chevy had already diagnosed that the pinion gears also needed to be replaced. I was mistakenly happy that it wouldn't be as expensive as I thought. After they replaced the bearings the noise I had been experiencing was still present, they WROTE ON THE TICKET "noise may go away with time"..... so they knew the truck wasn't fixed the minute they put the bearings in and still gladly took my money and sent me on my way. I haul a 34 foot fifth wheel for work, they knew this, yet they STILL sent me on my way knowing the problem wasn't fixed. Brought it to them in July and couldn't get a straight answer of how they were going to fix it until October. I was told they were going to change the gears out next...but they would surely have to fix the bearings again they had put in because they were now trash again. after all this wasted time I went into the shop in person to see what my next step would be. The unprofessional "shop manager" made it a point to have me stand there and wait, not even acknowledging my presence, till he was done with another customer then another minute or 2. When he was finally able to acknowledge my presence I asked for a refund because not only was my truck not fixed, it was worse then before I had brought it to them. I was told he would have to ask the owner and get back to me. Now in comes "salesman joe" the owner. initially, he had me, he had me thinking "this is a good guy, he's gonna make all this right"..... couldn't be further from the truth. He strung me along for 2 weeks, 2 weeks getting me the "solution". Out of the 3 times I spoke with Joe, twice I was told he was "going out of town" so I'd have to wait for my answer. He couldn't have cared less that my truck was basically dead in the water, I couldn't safely drive it any real distance, let alone haul my fifth wheel that is my career. He didn't care at all. Joe, maybe you should put less effort into how your "online image" is and more time making sure your shop is competent in diagnosing and actually fixing vehicles? Just take a look at his reviews, he writes paragraphs to respond to everyone! look at his negative reviews like mine, they are all the same. This shop has unqualified and Incompetent personnel from the top down.Do not waste your money, or more importantly your time with this shop. Go out of the way and go into st g and find your dealership because shops like this prey on people's lack of options in hurricane. The only reason I tried this shop was because the Chevy dealership was weeks out but now I'm 3 months behind, losing money every day because I can't haul my fifth wheel to work, and still waiting for parts that are now tied up in GM strikes.shame on you Joe for the service you allow to roll out your doors, it is not only despicable, it is unsafe. Take less vacations and more time training your employees.Take one look at this shop and it will tell you all you need to know. looks like a junkyard/ high school shop.... and that's exactly what it is. Don't waste your time with a long apology to this Joe like you did multiple times with me on the phone because it's clear to see by your actions, this shop is about making profit and NOTHING ELSE. shame on you.

  MadHatter Adventures
6 months ago
Great staff, great company beats almost any other price for automechanic shop out there very fair, easy to deal with., Honest and reliable and quick. If you need any service or have any questions, do not hesitate to call these Guys, you will not be Disappointed. Highly recommend out of all the Southern Utah. These guys have been the best so far.

  Chris Hartman
7 months ago
I couldn't be happier with the service provider by Color Country. They communicated well, found the issue (truck wouldn't start), and did great work. They also fixed a problem with my backup camera that two other shops couldn't figure out. Definitely a high quality shop!Service: Electrical repairService: Electrical repair

  Jocelyn Brown
a year ago
Could not recommend enough!!! We were from out of town when our water pump blew. We dropped it off at 8 am and had our car back at 4:30 fixed perfectly! Customer service was top notch! After we got it back they checked in with us a few days later to make sure everything was working well for us! Amazing work, fast, and more than fair pricing! Much lower price than expected after talking with other shops! Thank you so much for getting us on the road again!!Service: Engine repair

  justin esplin
9 months ago
We were coming back from the Grand canyon. Our van started acting up but was able to make it into Hurricane before deciding it was done. We rolled into town at 8pm. I found Color Count online and was able to get the Van to there lot. I droped off my keys in the night drop box. Called the next day and explained my situation, knowing there was a good chance they would be to busy to fix it. To my pleasant surprise they said they would get it in that day. Two hours later I got a call that they had a diagnosis. By noon it was fixed and we were on the road again. Great business, great service, and great price. Thanks for the save Color County.Services: General repairs & maintenance, Electrical

  Gordon Bringhurst
a day ago
Excellent service every time. Kept me posted I had no worries.

  Larry Kraft
a month ago
Quick and courteous. They found nothing wrong. And sent me on my way without any of the sales pitch.

  James Mecham
3 months ago
Excellent service, friendly staff, timely work. Will use Color Country Automotive as our go to for all our vehicles.

  Josh Horsley
11 months ago
I drove from Salt lake to Hurricane for work. When I arrived my wheel started making a loud screeching noise. I took it into color country automotive. They were super nice and even though they were busy they took a quick look at it. 10 minutes later he came in and said it was a rock in my rotor. They got it out and they didn't even charge me. Great customer service!!!

  Katrina Kat Nill
7 months ago
This place is great been coming to them for years there honest and they do whatever they can to help. They are a little bit on the pricey side but its always been well worth it I absolutely love Joe and Dwayne . There's no one better to have taking care of your car .

  Trevor Sanders
a year ago
I used this shop for the first time on 1/9/23. I had the brakes on the front axle of my car done, plus a diagnostic test of a check engine light that had turned on. The quoted price for the brake axle was $197.00, which I mistakenly thought was my out-the-door price (plus tax).When I went to pick up the vehicle, expecting to pay $197 for the brakes, plus whatever tax there was for the service, I was charged a significant amount more, to the tune of about $330.00.I had a bit of sticker shock, as the additional amount for the diagnostic had not been disclosed in advanced, and I did not know that it would be that high of an amount. I paid the $330.00 but was unhappy about an additional amount that had not been discussed.On 3/7/23, the owner of Color Country, Joe Holland, reached out, and I spoke to him at length. It was a positive conversation. He acknowledged the issue, explaining the additional cost of the diagnostic test, apologized, and offered to write me a personal check for the $100 difference. I declined, but Joe insisted on at least crediting my account for any work that I had done in the future. I appreciated his directness and candor.Ultimately, what was initially a negative experience, turned into a positive one.Service: Auto brake repair

  Ian Collins
a year ago
I was in the area coming all the way down from Northern Idaho and had a problem with my truck...Long story, but my hardware backed out on my upper control arms. Likely wasn't torqued to spec at my less than stellar local shop. Limped into town and dropped it off with Ross at Color Country and I have to say that he and his team were incredible to deal with. They were honest, up front and excellent in their communications with me as we worked through getting everything sorted out. When I flew back down to get my truck it was completely dialed in and the price was much less than I had expected. I wish I had a shop this good in my home town. 10/10.Service: General repairs & maintenance

  Boba Fett
a year ago
Always Great Service, Always Fair Prices. This is one of the very few places I trust to have my vehicles worked on. They're employees are knowledgeable and friendly. They don't try to upsell you on anything they just give you the facts and let you decide what you would like to do.

  Chad Hall
3 months ago
I go there consistently and they always have great customer service. They know what they are doing and do it well.

  Darla Mrs. Johnathon Watkins
a year ago
This is an amazing place! Kindest people I've ever had the pleasure of working with. I was stranded after my radiator gave out on I-10 on my way from Billings to Phoenix. They understand the dire nature of my situation and the limited time I had to get to Phoenix. They made us a priority even giving us a ride to and from our hotel. Absolutely the most wonderful car chop I've ever dealt with! Can't say enough good things about them! Also, Vickie is one of the nicest people you will ever encounter in your entire life. It was jus a great place. Highly recommend 10 out of 10

  Chai Sanders
a year ago
Service was great. It took a little longer but not much. They offer a drink, game, and wifi in there waiting area, which was comfortable. Their pricing was competitive and fair. I felt their "suggested work needed" was backed by pictures and facts. He even gave me straight forward feedback on what to look for when I would need to look at replacing said parts. I was even given the option of extending my vehicles timer to my next oil change. You guys did a great job, thk you, and I'll be back.

  Jonathan Michaels
2 years ago
I was visiting the area for 5 days and ran into trouble with my rental car. The low oil light was turning on and off intermittently, but the oil level seemed to fine. I called Color Country and the guy I spoke to was very helpful and spent the time with me to help diagnose all the potential causes. At the end of the call, we decided it was worth me bringing the car in, and they were able to determine that I was low on oil (I figured maybe I couldn't be trusted to read the levels correctly!), and they topped off my oil, all without charging me anything! If I was in the area again and had any issues with my car, i would definitely come visit Color Country.

  Jared Borden
3 years ago
The guys over at Color Country are honest, fast, and do good work. I dropped my car off early on a Monday, they were booked out a couple days (not a problem, shows they are trusted by a lot of people) but they had a minute to look it over, saw it was a simple fix, and were able to squeeze me in and it was ready that same afternoon! Definitely recommend this team. I used to take my cars down into St. George whenever I needed repairs, but I ll be taking my vehicles here from now on.

  Jerry Bollinger
a year ago
I had a problem with my Jeep TJ, the transfer case was locked in 2H. 10 minutes later he had it working as normal. He said he didn t do anything but it was locked when I dropped it of and it works fine now. Thanks for good honest service.

  Jessica H
2 years ago
We were taking our vehicles to a closer place for a long time but they never seemed to really fix our problems, always guessing and replacing stuff that didn't need to be. What I love about Color Country is that we can take our vehicle there, talk about our concerns and they do a full look over and let us know if they find other things we should deal with while it's there. I absolutely appreciate this as it helps us avoid potentially serious problems later on. We never feel taken advantage of here and the work they do is really great. Customer for life!Services: Transmission, General repairs & maintenance, Brakes, Oil change

  Brooke Lewis
2 years ago
I had a leaking tire and couldn't find a nail or screw after feeling and checking for days. I made an appointment and got it in the next morning. After 45 min they found that my rim had cracked on the back inside causing air to leaking out. They were very helpful and put my spare on and didn't even charge me for their time. They run a great shop and I have used them for years. Definitely highly recommend them.

  Madeline Toolen
2 years ago
Can't thank Joe & Color Country Auto team enough for their quick, friendly, and professional service! Was visiting the area last week from a 10+ hour drive away when I ran into check engine issues. They got me in the same day to diagnose the problem and had my car ready to go by the next morning with new spark plugs and wiring as well as a patched tire. Communication on their end was 10/10 throughout the whole process. They truly care and will stop at nothing to figure out the problems that are affecting your car. Highly recommend Color Country Automotive for small and large problems alike. Thanks again!Services: Electrical repair, Tires, General repairs & maintenance, Auto engine diagnostic

  Mary Live it Bold
3 years ago
Exceptional experience with Color Country Automotive. Ross Levitz provided amazing customer service for us. He was very professional, knowledgeable and reassuring every step of the repair process. Efficient in communication process letting me know details and costs of return as well as potential turn around time.I live in Washington but I ll make the drive every time to take my car here for any and all repairs and maintenance. Extremely fair pricing and level of honesty is superb.Please convey my appreciation to management for their employee Ross. He makes your business great ! Thank you for great service.Service: Engine repair

  Gustavo Gonzalez
2 years ago
They did an excellent job getting my car fixed. Which I was really worried about. They work quick and are professional. Very genuine and hard working people. The gentleman at the front desk listened to all of my concerns and made me feel like I was in good hands. Thanks to all you folks at Color Country!

  Betty-Ann C.
3 years ago
TEN STARS!! I have never experienced customer service at this level ever and especially for a vehicle repair. Joe was exceptional. I won't go into detail on what repair he was fixing on my Class B camper van, because what he was fixing does not matter as much of how he took care of van and how he made me feel like I was the only van that he was working on. He was thorough, creative, professional and also just a very nice guy. What is better than finding a great automotive service location that is trustworthy and that performs high quality work and that is trustworthy. And, I have to add, at a very fair price. I would highly recommend!