Walmart Auto Care Centers
3.6 (67)
1274 US-189, Heber City, UT 84032
(435) 709-3098
walmart.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Knight Taylor
5 months ago
Went in for a simple oil change at 11:30 am tuesday 4pm they re done. Get in my car drive away, I notice smoke coming from engine. Get out lo and behold there s oil on my engine block n radiator. They forgot to clean it the technician told me. Awful service don t go here for your own time and sanity.
Hugh Slaton
2 months ago
Great service as always! I've gone since 2020 on and off and had a good time. They now do appointments! Major news for early risers.
Jeffrey Davis
7 months ago
I bought new tires online from Walmart and took them over to get them put on. Apparently I got a $ deal on the mounting bc I bought the tires from Walmart.Best part is that they noticed a problem, took pictures of it and pointed it out to me when I picked up the truck. Thanks for being observant and letting me know!
Traci Farrell
a year ago
We think this team is really spectacular. Tim has assembled a great team with really good people. They seem to care what they do and about the customer. Kinda rare. I use them for all of our cars. I have never been disappointed.Service: Auto maintenanceService: Auto maintenance
Emily Peterson
2 years ago
The team in the tire shop took amazing care of me today. I came in for an oil change and wanted to set up an appointment for having new tires put on. Not only were they insanely patient with my thousand questions as I debated tire options, but they let me know I had a bald tire and squeezed me in their schedule so I could drive down to SLC safely. Such a great team thank you
J K
a year ago
Had an oil change and tire rotation. Raven was my tech. She is by far without a doubt the most pleasant & knowledgeable Walmart employee I have ever interacted with. She should get a promotion & raise!!
Karenna Elliott
2 years ago
The three men who helped me change my tires were very nice and friendly. I brought my bike with me and they helped me get it out of the car. They even checked with other auto places to make sure that I was getting the best deal!Super nice of them! Thanks to the guys who helped me out on Sunday/Mother s Day!
Jesse Ranck
2 years ago
Excellent service. As someone who's done automotive I'm very grateful for these employees. While getting new tires, they found my pilot filter punctured and replaced it free of charge. This is the second consecutive time I've got tires here and it won't be the last.
Danielle Comisford
2 years ago
I went in today to get a speedy oil change and that is exactly what I got! A -Mighty immediately remembered I had called to ask if they had time and I was in an out in under 45 minutes. I have had long all day experiences with other automotive shops in Heber so I was extremely grateful to not have to leave my car all day and for their professionalism. Thank you all!Service: Oil change
Jayne Levesque
2 years ago
I went into the Heber City location today and the auto center was closed. About five weeks ago I had four new tires put on my car and have been having issues with the sensors in them they're always low on air. Come to find out in price where they changed then put the new tires on they only put three sensors instead of 4 because they didn't have the fourth one. So instead of going back to praise I took it to the location and Heber City because this morning the air pressure was down to 18 PSI. I went in and explain to them that I was not happy about driving three and a half hours back to price and the Heber City store had to people from the auto center working in different departments in the store. Ben and Jesus we're wonderful they took the tires off balance them because they were incorrectly balanced in price, two of the three sensors they installed were not installed correctly so they fix those they checked the tire for any leaks of any kind and didn't find any. I cannot say how happy I am with Ben and Jesus at the Heber City Utah location
Ides March
3 years ago
Adam cost them a $500+ tire job by not scheduling my appointment on my new car during a snowstorm. He can set the tires aside but not schedule it. Went somewhere where they know what they're doing and appreciate a big purchase and respect your time.
Jesse Miller
3 years ago
I needed an oil change, I called ahead, The associate said there would be no wait. I arrived and waited to be helped , after 15 minutes , I called again , asking the procedure for an oil change if I should come inside or wait in line , the associate just said to park my car in line . After 15 more minutes I went inside to try and get anyone to help , even to wait in line . There was no response, and a customer with a battery had been waiting 20 minutes already for help after pressing the pin pad summons . There should be no problem waiting for service or a product, but at this TLE there direction , no process for services , and no chance of trusting Walmart with my vehicle with even a simple service . Waiting for a service is simple, oil changes are simple, So when there is no process for waiting I must assume there is no process for my oil to be done correctly and efficiently with no long lasting problems or mistakes. I wasted the 40 minutes For this realization please don t waste your time or money
T G
2 years ago
I have purchased 3 set of tires from this location. Never had any problems they do use a torque wrench so the lug nuts are not over tightened. always been friendly and helpful.Service: TiresService: Tires
Sarah G
5 years ago
Wow. This place was a joke. My husband and I ended up with two flat tires coming down the canyon and this was the only place nearby open on a Sunday. We called six times before coming in to see if they could take us without an answer. When we pulled up there weren't any other cars there and one of the employees saw us pull up and walked right by without acknowledging us. My husband let her know we needed assistance with fixing two flats and she came back with "I guess I'll see what we can do" and had a really bad attitude. She measured the first tire and said the tread was too low and they couldn't help. We know this wasn't true since we just had the tires rotated three weeks ago and were told we still had plenty of wear left which is also obvious just by looking at the tires. My husband asked for a second opinion and the next guy to come out didn't even look at them and just said sorry there's nothing they could do. That's it. No telling us our options or anything. So now we're stuck 40 miles from home on a Sunday with two flat tires. Thanks guys. Hope you're enjoying your paid Sunday doing nothing over there, sorry to bother you.UPDATE: We went to Big O in town the following day and they fixed both flats no problem. They couldn't believe we had been told that they weren't fixable.
Dixie Cortez
6 years ago
I just want to express my gratitude to the staff at the tire shop. My boyfriend and I came up to Kamas to camp, when we realized we had a flat tire. We went to put the spare on, when we realized it was flat as well! With only our last 40$ on us, the staff went above and beyond to help us.They were so kind, patient, and understanding of our situation and one staff member (Ashly?) even picked up part of the bill for us. I cannot even begin to express how much this helped us and how touched we are that they went out of their way to ensure we made it home safe.Thank you, once again, to everybody in the shop that helped us out today. I will recommend you to anyone that needs tire services!
Wyyld
4 years ago
Had a major oil leak caused by an improper change at another location (Spanish Fork). Lost 2 quarts over 2 weeks after the oil change there. They were extremely helpful and fixed the problem quickly. Very thankful for the great service! My oil doesn t leak anymore! Thank you!!!!
M Simmons
6 years ago
We had an emergency flat tire on our brand new 2017 Ford F350 and David took such fantastic great care of us! I'd recommend these guys all day, any day! Thanks David - enjoy Cali!!!!!!!
Tyson Groves
5 years ago
First of all the hours on Saturday say 7am to 7pm. I was driving threw Heber and just my luck the alarm goes off in my car informing me I have not one but two tires that are loosing air. So I pulled over and called Walmart tire center because they were the only ones open. Yes it was 6:45pm. Someone picked up the phone I told them my situation told them I can be there in two minutes if the could help me out. He then informs me that sorry they closed at 6 and he wasn t staying any longer. And I can bring it in at 8 tomorrow morning. Needless to say a complete lack of customer service. I m glad I don t live there and have to ever deal with them. So now I get to have someone tow me home cuz like hell will I stay here and wait until the morning.
MJ
6 years ago
Tire department is awesome. They really went above and beyond with an almost blown tire on a large boat trailer.Adam and his coworker bent over backwards to help us. They were closed even before we got there but they stayed and helped us anyway.This isn't the biggest Walmart but these guys are the best!
Michael Croker
4 years ago
Never again will I assume they know what they're doing. One day on $77 worth of scrap that wasn't even gauged, and no seeming concern to offer me a warranty, left me paying another $85 on a tow truck the next day.
Robert Jones
5 years ago
Very busy and under staffed. The work performed is sloppy and incomplete. For example they are not lubing the ujoints on my 4x4 And have left oil and grease on the interior and exterior. Hub caps not completely installed on the car. Belly pan cover came loose and was bouncing off the highway after a oil change.
dissedent agressor (dissedent agressor)
6 years ago
Wanted one tire, wouldnt sell unless i bought more. Told me a corporate lie about safety, cooked up to sell more tires. Went to a local tire shop payed less and was more honest.
Troy Keys
4 years ago
Terrible service. Incompetent staff. When I wanted to order tires the employees argued over what the letter r meant on a tire. The employee which seemed to be experienced and in charge said "radius" and another said "radial"... just saying.
Jodie Lamb
6 years ago
The guys at the tire center here will take great care of you, they went above and beyond to make sure I got what I had paid for, and went way above and beyond to make sure I was happy with my tires, just down right awesome people!
james dudley
a year ago
Mechanic did not know a prius could use semi synthetic oil.Was charged 20.00 too much.A MAJOR joke
Anthony Aguallo Jr.
6 years ago
I never expect much when it comes to customer service in Heber, but the degenerates that work in this store could write books on what NOT to do. If you hate your job that much, then find a different one!
Dustin Williams
10 months ago
Good luck....worst customer service. But I guess you get what you pay for.
Pedro Meneses
7 years ago
These guys and gals were very helpful today, they understand customer service and they'll also pretty quick;definitely be back.
Nicky Zetterstrom
a year ago
Great bunch of guys. They always get the job done in a timely manner
Paul Farnsworth
6 months ago
Best price in town!