Valvoline Instant Oil Change

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cameron L
3 days ago
Nice and fast. I waited maybe 10-15 minutes for them to finish the car in front of me and then it took about 20 minutes for my car. They were all very friendly and made sure I was happy with the service. They like to say showtime a lot. I want to know what it is.

  Jenni Horner
a week ago
Really appreciate that I get to see the whole service being done. I feel like it keeps things really upfront and honest and helps me know more about my car. Everyone at this location was really professional, kind and efficient.

  Karlene Hibbard
a month ago
While I have had previously positive experiences at this Valvoline location, my interaction with the manager recently was unsettling, and I will most likely not return. Hours after having our oil changed, my daughter reported a funny noise. When I checked the next day, it was clear that the skid plate had not been replaced securely and was now quite torn up. I took the car back, requesting that they help secure it and to make financial compensation for the new skid plate. After spending time below the vehicle, the manager said, these things can happen, like when you hit a snowbank, and showed me photos of the secured skid plate. It was clear that she did not want to take any accountability for her team s previous mistake. I shared my concern that it might not be enough to just add a few bolts, as I had seen how damaged the skid plate had been. She absolutely refused to replace the skid plate, telling me that if I have any further problems, I was welcome to come back and she would replace it then. When I asked her if I could have that in writing, she replied, Absolutely not, but you have my word. She seemed offended that I didn t want to drive away with just her word. She repeatedly insisted that I could trust her, that her word was good. However, I did not feel comfortable with her word, especially after her refusal to give any acknowledgment that the damage was most likely caused by her team.

  Luke Rogers
a week ago
Great experience! They were fast, and very professional management was great and friendly! Prices are also very reasonable.

  Bryce Hunter
a month ago
My experience here was good, great team members but however I noticed that management need to be worked on!! The manager was yelling at the employees! No one wants to work in an environment like that. But overall services was great

  Dana Denison
a month ago
I love this new valvoline location in Heber city. They are fast, efficient. You stay in your vehicle. There is no upselling like you experience at Jiffy Lube. I also like that they have women mechanics, who totally know their stuff. I highly recommend trying this place out.

  J Justice
a day ago
They were awesome fast and friendly, Heather Was especially awesome!!

  Alex McFarland
2 months ago
Hagen was super helpful! Surprised by some of the bad reviews. My experience was great and a great price.

  Joshua Garcia
3 months ago
My wash fluid was not topped off. Neither was my coolant like I asked. Makes a guy wonder if the oil change even got done

  Pr0bl3ms
2 months ago
Brought my 2002 Kia Sportage in today there was a multitude of issues with staff and recommendations made by said staff, first they told me that I needed an automatic transmission service even though that vehicle is a manual, they also said that my drive line is sealed system however it has 4 grease points.

  Daniel Greathouse
a month ago
Heather and her team are phenomenal!! Quick efficient service, and super personable!

  Giovanni Ramirez
3 days ago
Amazing workers they know their stuff here thank you guys!

  Enrique Bautista
2 months ago
Very nice staff, best experience and good value!

  Lindsay Jepperson
4 weeks ago
So quick and easy! Plus great price!

  Marlene Ascencio
a month ago
They all did a wonderful job, fast and thorough

  Shailey Higginson
a month ago
Heather is fantastic, good experience. Thank you!

  Zach Dingle
3 months ago
Oil leaking all over my driveway. Not to mention it took me over a hour to get it done.

  john harper
3 months ago
They are the slowest place I have ever been.. pick it up boys

  Azael
a month ago
Great service quick and transparent.

  Ryan Monette
3 months ago
Staff was extremely nice and helpful!

  E. A. Cambria
a day ago
Place is dialed. Been twice now and it's effortless. Some services take longer than just an oil change but I enjoy the convenience.