Labrum Ford, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Casey Van Dyke
3 days ago
My experience at Labrum was truly exceptional! The professionalism and accommodation demonstrated by every employee I encountered during the vehicle acquisition process were truly commendable. Over the past few years, we have purchased numerous vehicles from the Labrum team, and they have consistently surpassed our expectations. Danny, in particular, consistently goes above and beyond to ensure that his team provides exceptional service to each and every customer. When it comes to purchasing and servicing your vehicle, we wholeheartedly recommend Labrum without hesitation!

  Jen Marschner
2 weeks ago
So happy with my experience at Labrum! I bought a truck from out of state and could not be more pleased with my purchase. Phil was fantastic to work with both over the phone and in person. Jeff in finance secured amazing rates and had all paperwork done and completed in 30 minutes! I would definitely make the 6 hour drive again to buy another vehicle from Labrum!! I appreciate the friendliness and excellent customer service we received.

  Jason Jones
4 weeks ago
Labrum Ford just nailed it.I just completed the purchase of my first EV. There are a lot of new features and technology that come with an EV as well as a fair amount of apprehension about such new technology. Jim was very knowledgeable and gave an excellent tutorial. The entire process from start to finish was excellent.It s alway nice when the individual whose name is on the dealership also takes the time to greet you and show interest in your purchase. Multiple staff who were not directly involved in the sale also said hello and expressed appreciation for my business and approval of my vehicle selection. It just felt like a very friendly collaborative environment. Jim even took the time to introduce me to their chief mechanic to ask some questions about the vehicle that Jim didn t have the answers to himself.It just felt like the quintessential positive car buying experience, which for me was a first. My compliments to the Labrum team for whatever they have done to make this possible.

  Philip Green
4 days ago
Had a great experience with Labrum Ford! I would definitely recommend buying a car from them next time you re shopping for a new vehicle.

  William Dunphy
a month ago
We came to Jenifer with our third party extended warranty info looking to get a Powerstroke front oil pan leak remedied (not an easy or quick task). And to complicate matters, our extended warranty ended mid month coupled with our plans of a 5 week camping trip pulling our 35' fifth wheel in a couple weeks. Jenifer was unfazed and amazing. She managed to contact and work with our warranty provider and get us in and done within the week. Simply amazing. We will definitely be returning to Labrum for any future service needs.

  Amber Marshall
8 months ago
Labrum Ford was amazing at getting my son into his first truck Jim Brusnahan and Jeff Pack were amazing to work with and went above and beyond to not only get him in a great truck but affordable payments. I've never been through such an easy and smooth buying experience. Jim walked my son through the whole truck showing him every button and its purpose and even helped him bluetooth his phone. I definitely recommended Labrum Ford for your next vehicle.

  matt burton
2 months ago
These guys had me taken care of and in a new truck and out the door in under 45 minutes. I can't give a high enough review of how satisfied and professionally taken care of we were. Helpful service? Absolutely.Knowledgeable staff? 100%.Recommend it to our friends and family? You bet.They'll get my business in the future, and that is my highest personal guarentee.

  Andy Nicholes
3 months ago
We had the pleasure of working with Mark Egnew and he was able to get us our dream car. He was extremely nice and you could tell that he genuinely cared about giving us the best deal and doing what would benefit us. He took the time to sit in the car with us and go through all of the features and make sure that we knew how to work everything. He took the time to get to know us personally and was super understanding. We are so happy with our experience at Labrum Ford. We would absolutely buy another car from them!

  Jennifer Nazer
3 months ago
We purchased a new 2023 Ford F-150 Limited. Mark and Hank went above and beyond to help us and give us the best deal and experience. The finance person was awesome as well. They all took the time to explain everything thoroughly and made sure all our questions were answered.Very impressed with Labrum Ford in Heber! :-)

  Ricky Fesperman
3 weeks ago
Go see Phil! Called ahead of time, Phil and Jeff had all the paperwork ready, car washed, and completely fueled up. Sales manager, Jackson, immediately took care of a small alignment concern. All paperwork completed in 15 minutes. Most impressively, the only additional fee the dealership charged was a fair $399 doc fee.

  Stacey W
3 months ago
Hank, Jim and Jeff were a great team to work with. Waited 26 months from order to delivery (10/21 to 12/23). Once it did arrive at Labrum, helped us to quickly drive off with our new Ford Transit 12-passenger, medium-roof van. Thank you!

  John McAndrew
5 months ago
I just purchased a new F150 from Labrum. They made the process painless and fun. I received a fair price for my trade-in. Jeff walked me through all the paperwork and was friendly and professional. And Phil was a rockstar and took his time explaining to me all the new features on my truck. I would highly recommend going to Labrum for your Ford purchases.

  Adam Kimball
a month ago
Test drove a truck one day and was undecided. Not once did I feel like I was at one of the big dealerships that don't want you to leave the building without buying one of their cars. Decided to buy the truck the next day, and Labrum started all the paperwork before I was there, so I was able to drive off the lot in under 30 minutes.

  Aloha Fence Building Better Neighbors
3 months ago
They Took Great Care! Labrum Ford is Awesome. Every time I go there and have issues they are able to take care of what I need. I ve purchased the last 4 vehicles with Danny Labrum and his team. Awesome Dealership and fantastic team!

  Mike Brand
4 months ago
After multiple trips to other dealerships for warranty repair on my 2021 f150 Blaine in the service department fixed my issue. He went above and beyond following through with me. This is exactly what great customer service is all about.Thanks again.

  Travis Hepworth
8 months ago
Jim and Jeff were both knowledgeable and helpful. Jeff helped me with all the paperwork, he was clear and patient. Jim made sure to connect me to my Ford pass app and explain all the awesome features of the new Bronco.Danny Labrum is an amazing and generous man and his staff are just as great!

  Zachary Richardt
3 months ago
Had a great experience here getting a good used 2017 Silverado. Phil worked with me over the phone and answered all my questions. Got me setup and ready to go. It was a 300 mile drive for me so I'm greatful for the sales team at Labrum Ford that went above and beyond for me. Definitely give them consideration when buying a vehicle.

  Wyatt Watson
10 months ago
Ordered a Bronco through Marco, he kept us up to date during the entire process. They didn t mark the vehicle up and was really fair on the trade in. I would highly recommend Marco to any of my friends or family!I will definitely be back to get another vehicle from them! Thank you Marco!

  Kayte Hatch
9 months ago
Phil and Jim are great! We had such a wonderful experience buying our truck! They took the time to answer our questions. I have never had such a easy buying experience. Great prices and great people!

  Alisa Robinson
a month ago
Mark made looking for a new vehicle easy and helped me find exactly what I was looking for. I have bought a few cars between Labrum Ford and Chevrolet and it s always been easy and straight forward.

  Kolton Rhodes
3 months ago
Jim was great to work with through the ordering and purchasing process on my new F250. He even took the time to help me connect to the ford app and show me what everything does on the truck. I definitely recommend labrum ford!

  Christoph Puetz
a year ago
A few days ago I bought a F250 truck from Labrum Ford and I couldn't be happier with the sales experience.No dealer markups or overpriced add-ons that nobody wants anyway. Just clear numbers and a good way of doing business.When I came to pick up my vehicle I felt welcomed and well taken care of. The staff was very friendly and caring.Thank you Labrum Ford for this great shopping experience.

  Steph Whiting
3 months ago
These guys are the tops, this is my second experience with the service dept in Heber and they have gone above and beyond each time. Blaine is fantastic and these guys are awesome. We ll be bringing our Ford here for all future services.

  Nathan Lines
a year ago
Special ordered a 2022 Transit Van Crew, Hank was very good at going over what I had selected when I built the van online, to ensure I understood all the different packages and options. Van came much sooner than I had expected, and my trade appraisal was very fair. The overall complete process was extremely smooth. Jim did a fantastic job going over the vehicle with my when I took delivery and followed up to address any concerns..Thanks Hank, Jim and Chase. A+ customer service.

  MTNMANG Adventures
a year ago
Ordered a 2022 Ford 350 Transit AWD through Hank. O cant say enough about the professionalism and AMAZING Customer Service he and his team provide! Ordered van Oct2020 and got my van in 7mos! Marco has been a great representative of Labrum Ford , always helping in any way he can. Savannah did a great job and did her absolute best to get me the best rates possible for my auto loan! I would recommend my friends & family to use Labrum Ford as their dealership when purchasing a vehicle.

  Jacob brimhall
6 months ago
I actually was on my Honeymoon in Park City when my wife and I randomly swung into Labrum Ford spotting a truck I been attracting for months. After meeting with Wyatt Watson, he was such a chill easy going guy, funny too. My wife and I drove off in the truck we wanted and this place made our day! Id recommend this place for awesome deals and awesome people! Jacob & Natasha!

  tricia lucas
2 years ago
Ordered a car and chose Labrum Ford in Heber. Pleasantly surprised with the personal care and service from Jim and his crew. We had checked out other dealers closer to home and hadn t had good experiences. This was the easiest and best experience buying a vehicle. He even made sure to show us all the best new tech in our vehicle.

  Jennifer Lee
6 months ago
Dealing with this Dealership has been one headache after another. Lack of communication was a huge problem and honoring deals made to compensate for the inconvenience.**Update: I spoke to the sales manager last week and unfortunately I am only one person out of thousands that have come and gone from this dealership so My experience was not taken seriously. The stress and inconvenience that me and my family experienced could ve been prevented with better communication and professionalism. It s actually quite sad that as a local resident to the dealership my situation was not handled respectfully.

  jake mcnaughtan
4 days ago
I love going to Labrum Ford, I always feel like they are really trying to help me find what I can afford and will work for my personal needs.

  Wade Staples
a month ago
Sales guy Jim was great to work with, he kept me updated with the progress of my truck from building my order to delivery I d recommend labrum s to anyone looking for a new or used vehicle