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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Shea Nielsen
2 months ago
We drove down from Utah County because of their incredible service! We have a Ford dealership in our town, and chose Freedom Ford because the owners are amazing to work with. Found us my dream bronco, and went out of their way to find the best financing options for us! Highly recommend working with them!
Kamron Gurney
4 months ago
Loved working with the team at Gunnison Freedom Ford! They were extremely helpful and patient with us in the decision-making process. If you are buying new, I definitely would recommend using them!
Hagen Nielson
2 weeks ago
I bought a 19 f150 3.5 ecoboost from them a while ago and the weekend after i bought it it started making a wierd tick so i took it back they diagnosed cam phasers and told me they would cover it and that the parts were ordered but it would take a month or so to get parts cause they are on back order so i waited and would check it and see if they got there and the answer every time was still waiting on them to come in and this went on for 6 months and then i finally asked a higher up and they told me they have no record of my truck coming in for anything. But my truck had been in multiple time since for that diag, my AC went out 2 months after i bought it, and my rear view mirror started smoking one day and my tailgate latch was iffy on working that they said they would send me a new latch but never did. So when i keep hearing them on the radio that they are a great easy to work with dealership. For me that was all a lie.
jeff child
7 months ago
I ordered a truck and was kept up to date the entire way through to delivery. I was notified the truck would be at the dealership within 24 hours and was able to schedule a time to pick the truck up. When I arrived, the truck was just as I had ordered it and Freedom Ford did everything we had agreed to. It was the best vehicle purchasing experience I have ever had. I plan to purchase all of my vehicles moving forward from Freedom Ford!
Bob Harden
a year ago
I got a flat tire just out of town and was lucky to find Freedom Ford in Gunnison! Their service tech fixed the flat within an hour and I was back on my delivery route. Great people and great service. Bob / PackSolvers
Carlton Xicotencatl
5 months ago
Best place to buy a new car. minimum time to get through paperwork. I have purchased three cars in the past 5 years here. And the service is also top notch.
montesbugsalive
8 months ago
Imagine being on the road, in the middle of nowhere-Utah (Gunnison) with a 2018 f350 and a horse in a horse trailer (mom and daughter)and finding out u have a fuel leak under the engine : and driving to a Ford dealership to be told it s an easy 1 hour fix, and then being turned away.No sorry we can t help you Just a suggestion to make an appointment 2 weeks later for help!(All while I saw 3 mechanics inside shooting the breeze when I parked my truck)I guess I m not used to shops, especially dealerships, to bring so callous.I wasn t expecting the red carpet to be rolled out for me, it was going to be a simple fix and I could get on our way with live animals in the trailer being 3 hours from home.I would NEVER EVER recommend anyone step foot into this dealership. They will only help you if u want to buy a vehicle from them. And turn up their nose if you are in an emergency.Me being From a family of mechanics, who help people out, it was a disgrace to have such an awful experience there in a desperate situation.All I needed was a small O ring. The shop across the street (otten automotive) took me in, and fixed it within 15-20 minutes.
Tyler Payne
a year ago
I had to leave a review for these guys. I would give them 10 stars if I could! I was in a bad situation after losing my truck key 3 hours away from home. They helped ease my stress and were very friendly. My first thought was that I was going to have to pay a lot of money to get back on the road again. They were honest, and charged me a lot less than they could have. I'll travel hours from to use them if I need to order another vehicle. Thanks again for bailing me out Freedom!Ty
Jaron and Jarika Elrod
a year ago
My wife and I bought a 2013 Hyundai Elantra from them 3 weeks ago and it is having issues starting. Chris has been super amazing and extremely helpful with the process and trying to help us figure out if they can send someone to us to fix it or get it towed. Chris has been extremely professional about the issue and has some of the most amazing customer service in the county.
Ron Black
6 months ago
Bobby was very knowledgeable, professional, and helpful in fixing my furnace. A gold star goes out to this great employee.
Benjamin Olschewski
a year ago
I have purchased many vehicles from freedom ford and they are fantastic! I always work with Chris and he takes care of me every time! I will keep going here for my ford vehicles! They also have great used inventory! Thank you freedom ford
Kyle King
a year ago
I bought a 2011 Ford Ranger from these guys. Here s the thing. They are a good place, and JL is awesome, but when I have a truck they promised a year ago that they would pay for my new windshield(since the truck had 8 rock chips) and also fix my shift indicator, I was all ears. They did so well with my first car, but here I am a year later with 8 rock ships, a broken shift indicator still, and a lost in trust. Again, great place, just miss when service meant more than a sale.
Jessica kirkham
a year ago
We traded our ford fusion into Freedom Ford. They gave us more money for our trade in than we expected. They helped us find the SUV that we were looking for and helped us with the price. 10/10 recommend Freedom Ford
Shelby Reynolds
a year ago
Freedom Ford always goes above and beyond for us with every purchase. They make the process so easy and fast without the pressure you get from other dealerships. They are super helpful with any problems we might have and are very loyal to their customers. It pays to support small local businesses!
Ryan Banasky
11 months ago
We only use Freedom Ford for our company and personal vehicles. Sarah and JL are amazing. No games or markups. Always quick and painless.
Melissa Darnell
a year ago
We went there to get our Dodge 2500 fixed it needed 2 fuel injectors replaced and they were awesome, it took them a minute to get the injectors, but they still did a great job!! Great customer service, and the mechanic is amazing! Thank you guys so much.
Matthew Micheletty
a year ago
Excellent to work with. Chris Goff was great. He communicated well and assisted in purchasing a vehicle sight unseen. Wish all service industry folks were like Chris.
Jordin Bies
a year ago
We bought our van from Freedom Ford a couple years ago and have loved it ever since! They were so easy to work with and it was a quick easy process!
United We March Gunnison Gut Check
a year ago
People make a business successful, the owners and entire staff at Freedom Ford make you feel like family. They are supporters of the surrounding communities and a positive difference year after year.
Kathy Harward
2 years ago
Working with Freedom Ford is always a pleasure! Their staff are straight forward & to the point! I've never had any problems with any work they have done on my vehicles. They are always easy to work with & very efficient!!
Stephanie Prisbrey
a year ago
We love all the friendly staff at Freedom Ford. They always greet you with a smile and have a great selection of new & used vehicles.
Jeremy Larsen
3 years ago
The service department at Freedom Ford went above and beyond to help us in a dire situation when one of our tires went flat while traveling through from out of town. They were incredibly friendly, quick and efficient. Our stress was eliminated and we were able to get home safely on the tire they patched up. We cannot thank ya'll enough!
Whitney Pendleton
4 years ago
We bought a truck back in Oct of 2018 and had a great experience. Went back February of 2020 traded in a car which they gave us way more on trade in than anyone else was offering. Shaney our sales gal was not pushy, but had all the answers to our questions. We needed a little help with the car we purchased a week later and she went above and beyond to get the car taken care of for us! I would recommend Freedom Ford to anyone and especially Shaney!! Love everything about our whole experience!!
Shanna P
a year ago
Buying our new car from Freedom Ford, was the best decision we made. Friendly service, and we could not be happier with our purchase.
Brian Curland
8 months ago
Nate at freedom is an outstanding Ford salesman who s honesty and hard work have earned my business for a long time.
Jordan Oneil
3 years ago
I have so far bought 3 vehicles from Freedom Ford. They have always been honest, their employees are always very friendly & JL has always gotten me into a vehicle he thinks suits my needs best, and I ve never been disappointed. I will continue to always buy my vehicles from there.
Eric Kirkham
6 years ago
They are friendly and helpful. Don't come here trying to buy a truck in 30 minutes. They have the small town friendly attitude and they take time to make sure you get what you want at a competitive price. This is a great small town dealer with excellent selection and a staff that will go out of the way to make your buying and ownership of a vehicle is a 5 star experience.
Jen Mikesell
5 years ago
My dad just bought a 2007 Chevy sierra 4 door from here today and they were amazing. Ron copper was absolutely wonderful in helping my dad with everything he wanted. I highly recommend freedom ford . I won't go anywhere else now. Thanks so much.
James Holmes
6 years ago
I have always had great experiences working with JL and Sarah. I have bought 5 cars over the years from them and have always had great experiences. I drive from northern Utah down to Gunnison because I know I will get the most money for my trades and they have always been upfront and honest with me.I have referred a couple people to him and the ones that have gone there have had great experiences as well. I would recommend them to anyone.
Cherrie Green
3 years ago
We have bought 2 vehicles from freedom ford. Their customer service is top notch. My daughter was having issues with her car she bought. They had her bring it in gave her a car to use and fixed the problem. They truly care about their customers!