Mountain Transmission

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  JD W
5 months ago
Not very honest with prices. I asked for an estimate and what the worst case senerio would be before the work started. After disabling the price went up nearly $1000.Reply: not my name my initials

  Joseph Grant
3 years ago
Nothing but a positive experience with Jake and his guys at Mountain Transmission. Transmission work is by nature expensive. I have never felt like Jake was only focused on getting paid. He genuinely cares about taking care of you after the work is done. One year after my 4L80E was rebuilt by Mountain Transmission, it s still running strong. It s good to know that there are honest folks like Jake still in the world. I would have no problem letting Jake work on any transmission I have.

  Shay Hall
5 months ago
First, place I felt was old school style, honest, and not there to charge a 100% mark-up on parts, I could be wrong, but i will be taking my truck into them,

  Jordan McMinn
9 months ago
Took an e4od/ F350 to them for a rebuild. The whole time they were absolutely upfront and honest, and laid out several options without any pressure on me to spend more money. Jake was very eager and quick to answer any questions. I haven't had the truck back long but so far I've been very impressed with the transmission. One of the few shops I would completely trust to work on my vehicles1 YEAR UPDATE: The truck has been daily driven at one point and made longer trips with a camp Trailer. The transmission still has no issues and runs as well as it did immediately following the rebuildService: Transmission

  tom christiansen
a year ago
Jake is one of the most honest mechanics I've ever dealt with.There was a mystery noise coming from our F-150. Jake took the time to diagnose the issue but needed more time. As we are full time travelers time was an issue. He recommended we drive it until the issue presented itself in a manner we could find and fix it. He didn't just recommend tearing into the truck throwing money and time at it until it could be fixed. Eventually the problem was only a $7.00 part that I replaced easily. Jake did not charge me for the time his guys worked on the truck and that ia a quality, stand-up guy in my book.I highly recommend Mountain Transmission.Thanks, brother!Service: Transmission

  Jessica Garza
a year ago
UPDATE!!! Thank you so much for discounting my truck. I was able to get my truck out today and I appreciate how much you guys helped me and how much patience you guys had with me. It's definitely been a very rough time for me. THIS BY FAR IS THE BEST PLACE!!!Best place struggling a Lil to get my truck and have been working with me. By far the best business I've ever come across in utah

  Petr Benz
a year ago
I'm on 9000 miles long road trip. In the middle of it, my transmission failed and Jake same day ordered part and next day at Saturday 3:30AM he was in his shop and worked on my car. 7:30 car was done and he did excellent job. My car never shifted like this before. Thank you so much.

  Steve E.
4 years ago
Mountain Transmission owned by Jake is the best place I have ever taken my vehicle to be worked on. Jake is very fair in his pricing and he is a very competent mechanic and transmission builder. I have told all my friends and family that if they have transmission issues to go see Jake. Jake backs his work through a warranty service that is almost non-exsistent in the transmission industry. Jake explained everything he was doing and was very honest about the issues my transmission had. I couldn t be happier with the service I received from Mountain Transmission. Keep up the honest and great work Jake.

  Tanya Wendt
a year ago
These guys really helped me out, they were able to confirm that my vehicle issues weren't related to my transmission, gave me advice on how to move forward with repairs and what the issue likely is. They were fast and friendly! Highly recommend this shop.Service: Auto engine diagnosticService: Auto engine diagnostic

  Jordon Bostwick
7 years ago
I recently had 1 of my cars transmission serviced by these guys and the did such a good job and we're completely professional. So much so that I took my other car to be serviced a week later. They explained everything in detail to me and are easy to talk to. Not your typical shop. They also had my vehicles done in a matter of hours and not days. Hope this helps. I recommend them highly.

  Aaron C
3 years ago
Communication is key during any repair process and when you speak to Jake about the status of/progress on your vehicle, he will explain it to you in detail and he will do it professional but also like a real human being making sure you aren't confused about the progress or work being done.Also, when you get your original estimate ( remember just like with all work on anything) it will be as close to that as possible provided everything goes smoothly and there aren't any major snags. If I ever have to have transmission work done I'll go back. Jake is a class act and a real professional in the sense that he's there to fix your problems as quickly and efficiently as possible. They don't price gouge like many other places will do they are there to make money but aren't trying make you poor at their profit in the process.Bear in mind that transmission work in of itself isn't cheap work not for quality work so expect it to cost you but don't think that you will get the same quality for half the price.Thanks for the great Service Jake you and your mechanic's did great work for me!Service: Transmission

  Bronson R
4 years ago
Jake has done two transmissions for me so far. He is very upfront and honest and will always try to work within your budget. I am pleased with the quality of their work and in my experience, finding someone to build a quality transmission is a difficult task, especially if you want an upgraded one! Thank you Mountain Transmission, you'll be my go-to on future transmission projects!

  Vance Marler
6 years ago
Jake is an awesome guy. Walked me through all the steps of what needed to be done to my transmission. Showed me what went wrong. Got me put back together and on the road with an awesome warranty! Very, very honest. Will not sell you what you don't need. I highly recommend Mountain Transmission!

  Jennifer Werner
3 years ago
My transmission was damaged from a previous mechanic. I contacted mountain transmission on the weekend and was impressed with their timely response. They did a free analysis and took the time to explain what the problem was. They repaired the damage and wrote a letter describing the damage that had been done. This was one of the most professional and honest mechanics I have ever dealt with.Service: Transmission

  Mark Olsen
6 years ago
Best warranty I could ever ask for!!I had to take my truck back a few times due to manufacturer recalled parts, that failed. These guys rebuilt my transmission at least three times within a few months. After finally getting sent good, parts that didn't go bad on them right away, they were able to get me back on the road.With all the time trying to diagnose these bad parts they were getting sent, having to pull apart and rebuild my transmission, test drive and order parts, it was very time consuming for both Jake and his employee. They both worked late multiple times trying to help me get my truck up and going. I don't think I could ask for better customer service. I would definitely recommend them.Thanks guys for getting my truck back up and running!!

  Diana Richardson
6 years ago
I took my truck in for a simple fluid and filter change but they did great. Jake took the time to answer my questions about a future build and let me inspect the pan and magnet for any unusual wear. They fit me in quickly and got me out the door in no time. Highly recommended.

  Melissa Moran
5 years ago
These guys are super nice. I was able to talk to them like they were one of my friends that I've known forever about my car. They were real with me with it came to what to do as far as fixing my mustang. I do plan to go there to actually get the transmission taken care of. I called Jake and left him a voicemail. He called me back but i couldnt answer. He called me back again the next day. Again i missed his call but he definitely tried. When i called. Him back, Jake didn't hesitate to offer to come get my car so that they could start getting a look to be sure what the problem was after quoting me about the price I was expecting.

  Derek Griffin
4 years ago
Very honest and upfront shop. I have had them fix or rebuild multiple transmissions and been happy with the communication and the pricing each time. Having to get your transmission fixed is no fun, but if you have to get it done this is the place to go.

  Aaron Davis
7 years ago
To echo another reviewer, this is very much not a typical shop. Jake went above and beyond numerous times with me. He's honest and thorough. My rebuilt transmission runs like a charm. This is one mechanic you can trust when you are down on your luck. Need more stars...

  Brandon Hansen
6 years ago
I am very careful on whom I let work on my vehicles. After meeting with Jake and discussing my concerns about my BMW transmission, he was already aware of the type of transmission, the filter, and fluid. I was totally blown away, I wouldn't expect a Brigham City Transmission business to know so much about a German car. Not only did he complete the service, he also scanned my computer modules to find factory (non OB2) codes stored that needed to be addressed and cleared. If you're looking to have your German transmission serviced, Jake's your guy. Give Jake a call, set up an appointment, and he will take care of your vehicle.

  Kelton Friedel
2 years ago
Super awesome experience. Quick turn around and was very great at communicating. No "surprise" addition of extra prices like other shops. I would definitely take your vehicle here if you have any transmission issues. Honest guys.Service: TransmissionService: Transmission

  Chris Garrett
6 years ago
I had my transfer case rebuilt here on my 2010 Cummins. Also i had my u joints checked and fluids changed in my axles and trans. I had to take my truck back twice, once because the t case had a crack in the case and again later because the main gasket was leaking. That sounds bad and while not common it does happen and I know from personal experience you can do everything right and things happen like that. Either way the valuable part to me is these guys stood by their work. They didn't argue with me,try and make it my fault. And were quick to fix the problem. Also it was pretty clear they new what they're doing and were able to tell me what condition my axles,trans and driveline was in. I live about an hour away and if I need anything else worked on in the future. I'll be making the drive back up.Thanks fellas!

  Christopher Dammer
a year ago
My pops had his transmission in his truck serviced and they did it and it was fine right and when they said it would be done. Awesome .

  Clint Madsen
4 years ago
Need a transmission repaired diagnost or overhauled and dont want to spend the money on a new transmission take it over to Jake at mountian transmission, that man has overhauled every transmission I have ever thrown at him and has never disappointed whether that been an Chevrolet, ford, mazda, or even a BMW.

  Ran
2 years ago
One time I got my radiator broken, trapped in that beautiful Brigham City, Jake and Rob saved my car. Really nice people, honest work and pay.You ain't no getting it nowhere.Services: Transmission, Auto engine diagnosticServices: Transmission, Auto engine diagnostic

  Rhojos Burns
4 years ago
Unbelievable service. These guys truly know their stuff. They went above and beyond when we broke down in Brigham City. They treated us like family and took care of us the entire time we were there. Thanks for the great service. Keep up the good work. Rhonda Petty

  Bryan Burdette
4 years ago
Awesome and amazing customer service not afraid to share with u his process and even picked up my transmission from my house... Cant express how good the service was, not alot off shops like this that actually care about the customer!

  Cornelia Martinez
a year ago
Customers service is great. They kept us on every step, they do a great job. I would recommend them to anyone. They done us right.

  Kristie Cummins
5 years ago
My boys broke down on their way to Idaho on a holiday weekend. He went out and offered his help to the boys but they already had it taken care of. It was such a relief knowing someone was available if needed when I was over 1,000 miles from my kids.

  Aaron Struble
3 years ago
Had a issue with the transmission in my 2004 2500 dodge truck they did a realy good job and in a timely manner and I am pleased at how the truck is running