Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Melissa Chism
a week ago
Been going here for a few years. Not consistently but definitely will start. In the last week, I ve taken both of my cars in for an oil change. They give their recommendations and prices for things that may need done, but I never feel pressured. Being a single female, it s important to feel like I m not being talked into things I don t know much about. They seem fair and professional.
Amber Ausburn
5 months ago
I don t normally leave reviews for anything but today I had to make an exception. These wonderful men went above and beyond for me. I needed an oil drain plug loosened so I could change my oil myself. I went to 6 other places before I went here and every single one of them told me they couldn t help me. I told myself one last try at this place. I told them my story and they were happy to help me out. They did a fantastic job and they were all super friendly. I can t thank them enough for helping a girl out. On top of all those good things they didn t even charge me for loosening my oil drain plug. If you ever need any help with your vehicle stop here first. Thanks again so very much guys. I appreciate your help.
Susan Northam
2 months ago
Honest, reliable, friendly, and knowledgeable. Great service and always feel comfortable. They don t do what is not needed. Family environment and owned. Will go back and highly recommend!!
Original Sin
3 months ago
I didn't get serviced, but I did pass with a question & dropped my bank card. I didn't notice for a few hours, but when I came back, the guys had it safe at the counter! BLESS YOU GUYS
Deena Wise
6 months ago
Reported your business to the BBB. I hope you hear from them soon before you rob anyone else. You can look up my visit by name. I filled out a form when I arrived! Oh, my brakes are fine! I have a professional that takes care of that.Paid $136 for an oil change for a fiat will never happen again!ZERO STARS!!
will nicholls
a month ago
The worst place to take your car!They damaged my oil pan plug now I have to take it to the dealer to get it replaced.Do not bring your car here.
Jonathan Robinson
a year ago
I ve been using these gentleman for over 10 years. Excellent staff. I take all my families vehicles here for service. They have done brake jobs , for me , air conditioning service for me. As well as all normal service checks. Anytime someone ask me at Jonathan s family haircut shop where to try I definitely refer regal lube. They will do what it takes to get u on the road .Rick which I believe runs the place has always shown care to the customers. I want to sent a huge shout out to Jake , Enrique /the legend / Matt and Jon for the many years of good service. This is my shop !!Services: Air & cabin filter replacement, Auto engine diagnostic, Air conditioning, Oil change
Steve
6 months ago
Very quick inspection today at Kwik Kar. My car and tires were checked and ready in 10 minutes. Now that s Kwik! Service: TiresService: Tires
Bernie Rodriguez
a year ago
This place knows how to treat their customers great. Honest, fair price, quick service. Jake is the guy that I trust for all my car repairs. Once you try these guys you will be a regular customer. Thanks guys for always doing a great job!!!Services: Auto engine diagnostic, Oil changeServices: Auto engine diagnostic, Oil change
Tom
a year ago
I ve been coming here for years for basic services like oil changes, inspections, bulbs, etc. Over the years this quick lube shop has had different owners, and of course different managers and staff. Some have been better than others, but in the last several months, I ve often been helped by Jake who I think is one of the managers or team leads. I really like Jake s friendly and helpful attitude. I feel that he is always straight forward and honest with me about services I need, and those I don t. As long as Jake is here, I m a customer!Service: Oil change
Justin Messer
10 months ago
These guys are amazing! Came for a state inspection and I was in and out in less than 10 minutes. Luis helped me out when I went there today and he was super quick and helpful! If you wanna get your state inspection, this is the place to go!
B Wiley
a year ago
They told me I needed new wiper blades or I would fail inspection. I refused to buy them there. When I get to Autozone 3 people there told me my blades were fine. We finally discovered that the tip of one of my wiper blades and been cut (looks like intentionally). We had rain the day I went in and all that week. I had never noticed a separation in either of the wiper blades. They took advantage of the fact that I m a woman. I ll NEVER go there again. Sad, you can t support local business.
Amber Lowry
a year ago
Robert the african american man who seemed to be the manager, was a typical misogynistic car guy. Started by telling me I could "tell my husband" about the drive belt that he replaced on my car. I am not married or wearing a ring. Just made the mistake of being a woman. He then ripped the scrape plate off the bottom of my car when he was backing it out. Yelled to his guys that "she said she would fix it herself later" I did not say that and they asked if I wanted to just remove it. I had to say repeatedly no, I want it replaced as best you can. He then said it was because of me driving over curbs that it was damaged. When I said no. He changed to no it's from you parking too close to curbs the the underneath of the car was damaged. The guys zip tied to quickly and very poorly reattach the scrape plate to the bottom of the car. They seems embarrassed at this point since I was standing in the bay when he backed my car out and ripped it off and I had to pick up the screws that were thrown from the car. I've had good experiences here before. But after today's interaction I will not return to this location. And now my car makes a shaking/sputtering sound when the gas is pressed. Worst mechanic visit I've had in many years. Robert said I should take it to the dealership
Stephen Njuguna
a year ago
My wife went in for a routine oil change. They charged her 93.76 and justified the high price to the high cost of living. Ridiculous!! They did not tell her the price until they had done the oil change.They were about to charge her $750 to fix her brakes. She called me and I cancelled any extra services that they planned to do. This guys are over charging for everything. Please get full price estimate before having them do any work.I support local businesses because we are part of the community. I felt cheated after dealing with them.Service: Oil change
Nelson Graves
8 months ago
Jacob, the manager, was super explanatory and courteous as well as all the techs. I ve been getting my oil changes done here for over 3 years now and will continue to do so!Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
Billie Peters
2 years ago
Jordan , Henrique and Rick were very professional, friendly and provided an on time service. As I was heading out of town and my dealership was going to take 2 hrs just for an oil change. They checked my tires & such & made sure my truck was road trip ready. As a female this made me feel safe and secure heading out of town. I got right in and out. They went above & beyond and even vacuumed my truck out for me. Thank you so much. I strongly recommend this place for any and all one stop shop auto repairs.Services: Air & cabin filter replacement, Tires, Oil change
Alia Chase
a year ago
Rip off place. My mom normally takes her car in like clockwork to Golden Rule and they are great- they take care of her car and charge a reasonable fee and treat her wonderful. She loves going there. She needed a oil change and since they are closed on the weekend she decided to go somewhere else- she tried this place and they kept trying to tell her she's low on all these things and trying to get her to have more services done -her place keeps her taken care of very well plus she was just inspected so I don't see how she is so low on everything plus needs new brake pads when her brakes are fine. they also charge a lot more then anyone else. I use Take 5 and they don't even charge these extra fees. I definitely don't recommend this place. Golden Rule and Take 5 are alot better, cheaper, more professional and aren't trying to get you to buy services you don't need.
Fonzy Chavez
a year ago
We showed up at closing time needing an oil change but was willing to settle just for air in a tire (it had a nail in it) they when ahead and took us in they did the oil change they did their full inspection of course there was maintenance to be done. Rick talked to me about it but was not pushy at all i came in the next day and got it taken care of .love these guys not only did they take me in at closing they did a full service with a positive attitude.Services: Tires, Oil change
Gary Stephens
a year ago
Went for an inspection of my travel trailer. They were fairly busy. Let them know what i needed and they let me know it would be about an hour. Our trailer is 35 ft long so we were on the side street. We were going to move it and come back but one of the guys came out and said he shifted some things and would get us taken care of. Its a new never registered trailer so it only took a few minutes and we were on our way. Thanks guys. Great service
Kelly Pelton
a year ago
They were quick at service, but I feel they walked all over me by talking me into a coolant flush. My husband said it was neeeded so $52 oil change turned into $184 service. Next time just stick to what you came in for.
Cory Reitz
a year ago
Don t trust them to take care of your 72 year old mother. They will swindle her in to thinking she needs a coolant flush well before time and a brake job that is also not needed. They have made over $900 in 2 services from her and it will never happen again!
Dianne Denlar
a year ago
My family and I have been coming here for years. I just got an inspection today and they were very fast and efficient on my mom's old car! I would highly recommend! Thanks Jake and the crew!
Mark Helm
4 years ago
I have been going to Regal Lube for almost 10 years and they still have the best service. I spoke with the owner today and she is all about Customer Service and not selling things not needed to people. I have had many cars inspected, my motorcycle and use them for my oil changes. The staff is friendly and treats everyone with respect. I highly recommend them.
DeAnne D.
6 years ago
These guys are fast and accurate. As well, they have mechanics comfortable with high performance cars as well as mommobiles and trucks. I've never had to wait for simple things like inspections and oil changes. That said, the ambiance is that of a mechanic shop. They haven't dumped a lot of decorating budget into the waiting room, but I'd you're only there for 15 minutes, does it matter? I'd rather be on my way than sit for an hour in a better decorated, more expensive shop.
stewart scott
3 years ago
I ve been looking for a good local mechanic shop as an alternative to using dealerships and decided to give this place a try since it s about a mile away from my home. I took my recently purchased 1996 Impala SS over for a state inspection. I dropped it off during my lunch break as I thought it would be a few hours based on how crowded it was. To my delight, I received a call from the shop about 30 minutes later stating that I will need a brake light bulb replaced in order to pass inspection. I agreed to pay to have the bulb replaced and went to pick up my car. I get there about 10 minutes later ready to pay and that s when I was told, Oh I m sorry, your car failed inspection because of the tint. I immediately asked for a manager. The manager came and asked me what was the problem. I explained the situation and she just got defensive and said that my tint was illegal. My problem was not the fact that they wouldn t pass my vehicle. My problem is that they wasted my time and I felt taken advantage of because I was told that everything was fine except the brake light bulb that needed replacement over the phone. I also asked why would they do a complete inspection when they have concerns about the tint? After all, the tinted windows are one of the first things you notice on a vehicle. I don t know what percent the tint is as I literally purchased the vehicle out of state the day before. I drove the vehicle 5 hours and didn t get pulled over for it so I didn t feel that it was a problem. I could ve been warned at minimum but instead they decided to complete the inspection and take my money. I didn t feel like the manager was listening to me because she kept telling me that she has to follow the rules. I ended up paying approximately $40 and left promising to never return. The next day I went to another local shop and passed without any issues. I even asked them about the tint and they said that it was a legal percentage. Reading some of the reviews here, I see that I m not the only one to experience this at this shop. I know where not to go from now on.
msilverz06
2 years ago
I have been having my 4 vehicles serviced there for almost 20 years now (or so). Oil changes, Safety inspections etc... They have performed very quality work on my car's, and never had any issues. My son is now driving and we just got an oil change today and as usual service was great. Will continue going to Regal Lube.
Andre Coney
2 years ago
My wife has been using this company for the past 4 years for inspections. Today, she goes to have her truck inspected and Rick told her that her truck wouldn't pass inspection due to her brake fluid being low and that it would cost her $80.00 to drain her brake fluid. She calls me, I go there and he quickly changed is story. The brake fluid level was at 80 % full .since when does brake fluid prevent a vehicle from passing inspection..We will never use this company again. Seems like this company is preying on women in my opinion!!
Justin C
a year ago
Regal lube is best place to get oil changes & inspection! I've been going for year's. Jake the GM always take care of his customers, he'll get you in & out with no worries.Services: Steering & suspension repair, Auto engine diagnostic, Oil changeServices: Steering & suspension repair, Auto engine diagnostic, Oil change
Janet Parker
3 years ago
The best place to get your oil changed or many other services. The lady who owns it is very sweet and makes sure women feel welcome in this environment. Her and her husband who past made sure they built their business on quality and service with a friendly group of employees. We won't use anyone else and the lady who owns it has continued the business and built it up even more since the passing of her husband who was a good person as well. You want quality work with people who stand behind their work then take your car here.
M Cstllno
a year ago
I really don't give reviews but had to with how diligent these guys are Jake and John have got me in and out with no setbacks. Got my battery, inspection and oil changed and definitely coming back!