O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michael Charles
a month ago
Very helpful!! I've been in a few times now, working on my daughters vehicle, and each time I go in looking for something, there's always someone there to help answer any questions I might have. They helped me find the correct bulb for a tail light and a swivel socket for the spark plugs and so much more.

  Tina Pittman
3 weeks ago
They had a rear window wiper that no one else in town had. Very nice and friendly atmosphere.

  ShellyAnn White
4 months ago
I recently ordered a cv axle from them using my vehicles vin #. I thought that by doing so I'd get the right part, but no apparently not. When I called to tell them it wasn't the right part , I was told it was that that's the only cv axle for my car and was told nothing they could do. So I called a Ford dealership to see if in fact there was no others made for my car Turns out there were 3 . I gave the dealership my vin# and they cross referenced their part number with Oriellys and was given the right part #. I called or8ellys back and gave them the right part # The person on the phone got very rude with me and finally looked it up. Well of course it wasn't in sto. ck. I had to wait 3 days for my part

  William Lawes
5 months ago
Always welcome to help the customer. Always get the best service and help from O'Reilly Auto parts.

  Glynn Nance
3 weeks ago
Thanks for saving the day. You had the tool I needed.

  Robert King
4 months ago
Rodent ate my coil wire Had to buy full set of wires see cost of just a coil wire

  StevieB 7702
a year ago
Probably the only place I buy parts from. I did my first warranty trade the other day. My alternator went out in my Toyota Yaris and I called to get a price on a new one. The guy told me the alternator on my car was bought from there two years ago. He said just come trade it in since it was still under warranty. I brought it up there and they tested it and sure enough it was bad. He gave me a free replacement. I was so very thankful. The people there was and always so helpful. I gave it four stars because their batteries seems a little pricey. I can get my batteries elsewhere still with a good warranty. Other than that I love this place.

  TR3Y C
7 months ago
I'm not exactly sure why sometimes I price parts on their website but when I go into the store its more expensive.

  Donna Beaty
a year ago
Lady that helped me was not knowledgeable, had no interest in trying to do a little research to get me what I needed, as well as got frustrated with the situation as well as with me. I went to Auto Zone in Jasper they were knowledgeable, helped do the research and got me what I needed with the same info I gave O'Reilly. Will NOT RETURN, I WILL STICK WITH AUTO ZONE

  Kathryne Malfa
2 years ago
Super nice, thorough staff. Very helpful if you know the part you need. Im not sure the accuracy of the O'Reilly database though. Im not gonna count that against them though because the actual employees are so helpful at figuring out the right info.

  Jennifer Miller
3 years ago
Very helpful! My son has a new to him car and the young lady was patient and helped him figure out where to place the computer plug to read his engine code. We ended up purchasing the part he needs for his vehicle. He will use them in the future for his next purchases I am certain.

  Enos Burdette
3 years ago
This store needs new management and better trained employees. I believe they only hire friends and family at this store. There are 2 guys who work here that are friendly and knowledgeable. I no am not sure of their names. I know this might sound politically incorrect, but the women that work at this store don t have a clue what they are doing. If their computer doesn t tell them step by step what to do or what part goes where you re stuck with them telling you I don t know . Also I have noticed that there is a large population of black people in Woodville, Tx. I have yet to see any black employee working in this store. I say avoid this store because unless you get one of the two knowledgeable guys working at the counter the overall service is bad. It s worth a drive to Beaumont, Livingston or Jasper.

  Mickey Dunn
2 years ago
This was the first place that told me I needed to ask for my military discount for being a veteran! The people at the Onalaska store are incredibly friendly and knowledgeable.

  Erica Wright
5 years ago
Really nice,helpful staff while I was in the store. However, they gave me the WRONG PART for the umpteenth million time. It was later in the day so my truck had to stay torn apart all night and I couldn't get the correct part til the morning. Very irritating since I had commitments the next day. Why did I get the wrong part? Because he forgot to read the ENTIRE description and ask if I had a towing package..... UGH

  Ken Hagan
2 years ago
The store closed on me when I pulled up it was 5 minutes to 8 pm the door was locked up the employee was not even gonna look at me let alone help me. The rating I give is for the Woodville store. I don't know the employee's name she is fat or overweight white sandy brown hair .I've been shopping O'Reilly's for over 40 years and this is the first time this has happened to me. Hope your store can figure out who it was but I don't think l will be stopping by that store again this happened Wed 7/28/21 at 7:55 pm. This may be why this store closes at 8 instead of 9pm

  Lynn Blessing
2 years ago
I have no problem shopping here for my hubby. These guys are always kind, understanding and helpful. Seems I always leave with what I needed. Thanks staff!

  Rich Quinn
a year ago
The same associate was a huge help checking the cars battery and alternator.. Bought battery terminal clearer and back on the road. Thankyou

  Naomi Yates
a year ago
Customer service with a smile!Thank goodness, they know how and where to find the items I need quickly.

  Randy Mitchell
2 years ago
The gentleman up front was helpful.They had exactly what I needed to get me back on the road.

  Rebekah Cover (Glitchz)
a year ago
Always a Great Help, Staff is Very Knowledgeable.

  E S
11 months ago
They are always very helpful and knowledgeable.

  Jaye
4 years ago
Gave me a used alternator. Little young frail guy with medium length hat hair. Took it back to the mechanic and he instantly said WHERES THE NEW ONE? He thought it was the same alternator. No box, no tags, nothing. I returned it for a brand spanking new one In lumberton.

  Charlene Bailey
7 months ago
Myles and T.J. always come through for me!

  Miard Miller
3 years ago
They're helpful with advice and get any needed parts without long waits at decent prices.

  Karen Bandzak
a year ago
Stopped in to buy a amber turn signal bulb and they had none! Zero to fit my pickup truck.

  barry andrews
2 years ago
Eligible personnel courteous helpful and suggestive to things that you might need also

  Josh Theriot
2 years ago
This is the place to go.... I've had an employee here go out of his way to help me... as well as put in research time after work to help me fix a problem on my truck that I was resigned to bring it to a dealership to fix.... (Brady needs a raise!)

  Danny Szarek
a year ago
Ordering the part I needed was fast and sufficient. But the hand tools are extremely expensive.$$$

  Amanda Stankiewicz
6 years ago
That chick is rude as hell. Refused to help us out - and not nicely either but extremely rude with an "absolutely not" response. I will be contacting her district manager.

  James McCully
2 years ago
Helpful staff. Didn't have everything I wanted, but they knew who in town did.Good experience.