O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jim Shivers
a week ago
Best parts house in town. Friendly, helpful staff that really know their stuff.Highly recommend

  Jennifer Gauck
3 months ago
Sulphur Springs Sold me the wrong part 2 different times never answer the phone and 3 different people couldn't answer a question and a side mirror this has been going on for years. I'm swinging to Winnsboro they are extremely helpful know what they are doing and answer there phone

  Michelle Phillips
7 months ago
Keith is an awesome manager. He went above and beyond in customer service when our car broke down. We are grateful for God using Keith in our time of need.

  LilCountry Baptist
a year ago
The mechanic slash cashier was more than happy to assist me in my transaction and help apply my brand new windshield wipers! They worked like a charm

  Cindy Elledge
a year ago
I'm going to give this store a 5-star review because of Keith, he was awesome, he wanted to help, great attitude! However, when I initially walked in asking for freon, the man that greeted me made it clear he was not going to help me put it in my car, I said well I wasn't asking. I started browsing the store and picked up a few more items. The unfriendly one passed me off to Keith, which I'm so grateful for. Keith informed me that I didn't need that type of freon because it was a leak sealer and I didn't need that, he explained he was a former mechanic and showed me what I needed, which was much cheaper, Keith offered to let me borrow their pressure gauge so I could load the refrigerant. He was extremely knowledgeable and genuinely wanted to help. Thanks Keith

  Zane G Hartman
a year ago
Awesome service. I couldn't figure out how to replace a headlight bulb. The gentleman behind the counter pulled out his tool kit and went out and figured it out and replaced the bulb for me. (I hadn't even bought the bulb from them).Very kind and dedicated to serving their customers. I highly recommend this auto parts store!!!

  Jose Santos (Wawi)
a year ago
Called and taked to Ashton about a new car battery and help with replacement, he said he can help, the other store I called said they had 2 people but could not assure me they can assist with replacement.Ashton, was the only person there, when I got in the store and when the other 2 staff got on the counters, he replaced my battery and answered my questions about the battery cleaner and protectant I needed from the store.Good service Ashton. Thank you.

  dana anderson
a year ago
Came in excited about new car wanted to ask sbout a product for it . When i told him what i bought ,managers first words "bailing wire" . I was so stunned I just stood there. My friend was with me stepped back expecting me to tell him off. I won't be what I dislike in others . Based on other reviews I am not the first to deal with his arrogant attitude. I will be sure to tell others to stay away....or go to the competitor that cares about customer service. I gave one star because I had to.

  Amanda Johnson
a month ago
The staff were very helpful

  Angie Taylor
a year ago
Wasnt impressed. Manager helped me. Acted less than enthused. Bought a brake light and he didnt even bother to ask if I wanted him to install it. Never once been to an auto parts store and they NOT offer, then do it for me when it comes to bulbs and wipers. I actually googled it and it says on their website that they install them. Very surprised, especially since he was the Manager.

  David Vondrasek
11 months ago
Seems to be a bit more helpful then the other big chain places in town. Just moved to the area and have yet to find the best store for quick parts when needed.

  Braden Wills
2 years ago
Went to 4 other businesses in this little town just trying to use the restroom. I am in a regular size wheelchair and can not bear weight to my left leg. The 4 other businesses were NOT handicap accessible. Orileys was not only handicap accessible, their entire store was accessible. The staff was very helpful and very polite. I am so grateful for this business and their attention and respect for people with disabilities. Thank you!!!

  Jerry Byrd
a year ago
Bought a $230 platinum battery from them.Took battery home,put it on car and it would not start Assumed the starter or something else was wrong.Had car towed to shop and found out they sold me a dead battery.Explained all this to manager at O'Reilly's in Winnsboro Tx.He tried to come up with any excuse he could to make it my fault, instead of trying to make it right.They just lost my business for life.

  Foody4 Life
2 years ago
I was happy to find they had a selection for stereo components. It would have been an extra day if I had to drive another 35 minutes to Walmart for a cables.

  Rusty marrs
a year ago
. Keith knows his stuff. His workers there right now work and take the time to listen to a problem and provide options. Excellent service highly recommended

  John Mastin
a year ago
James was very professional helped me with my ac system. If you are looking for good service and available parts this is the place..

  Dave Ainthere
a year ago
Very helpful with windshield wipers for my Jeep, also came outside and installed for me

  mike parkerson
a year ago
The black gentleman went far and beyond to help us with battery issue. Renewed my faith in humanity. Thanks

  Kennedy Mach
a year ago
Prices have gotten ridiculously stupid,not just here but everywhere!!!!!!!!! Try to buy motorcycle battery and it up to 132.09 + tax!!!

  Jenna Smiles
2 years ago
My battery wouldn't start one morning. I took it to O'Reilly and they tested it for free. It was bad. I bought another one and they installed it for free

  Jason Shuttlesworth
a year ago
I didn't really shop here. I only did some work. Seems like a nice store though.

  Joseph H
a year ago
My favorite auto parts store. They've always had everything I need.

  Theresa Ricks
a year ago
Very friendly and helpful. Put fluid in my car for. Stop by if in the area.

  Christy Anne
3 years ago
Rude management staff. Bad employee relations. Inadequate knowledge of HR law and policies. Extremely mismanaged store.

  Samuel Pierce
4 years ago
Excellent staff who are more than willing to make sure you get what you need. Competitive prices.

  Curtis Robertson (N5BIG)
11 months ago
Very friendly and helpful staff!

  Mary Infante
3 years ago
Had just what I was looking for at a fairly reasonable price. Polite service as well.

  Sly Bat
a year ago
Staff was very helpful and knowledgeable

  Darrell
5 months ago
Great service !

  Theresa Campbell
3 weeks ago
Ugh