Wichita Falls Ford Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brandon Cambio
a year ago
TL;DR original customer service poor. Update: somehow they messed up a simple oil change in two separate waysEdit: was 2/5 stars, going to downgrade to 1/5. Went to change my oil after they had done it 5k miles ago. First I found that the skid plate covering my oil drain was never tightened. On the other hand, the oil filter had been tightened to the point that I had to drive a screwdriver through it to remove it. Please, go anywhere elseCalled ahead to ask how long it would be for just an oil change, was told there would be one car ahead of me. Ended up being over 90 minutes before car went back despite being told "it will be any minute" when I asked at the hour mark. The work was fine, but when I checked out, he told me to make an appointment next time but "it wouldn't have helped today". He was not at all apologetic that the "one car" ahead turned into a 2+ hour endeavor to get oil changed. Will not be going back and I recommend the same for anyone who can help it

  Robert Irwin
2 years ago
My engine was overheating on a road trip and I stopped in while they were closing and the customer service was amazing. The mechanics are not only efficient but so helpful. So kind of them to stay after closing to give the best advice they could for my car.

  Steven Norris
4 years ago
I've used them for state inspections, oil changes, and fixing a tire puncture. Service has always been as expected, on time, and at price quoted. Recommend appointments if trying to get in there on a weekend, they get slammed.

  Velma Barr
2 years ago
I have had my truck since 2006 when it was new ! I have a set of keys that are not programed. Therefore I was told it would be $75+ to program my spare key and $65 + to set my alarm system pad. Need to say I was not happy.

  Kaelee Wathen
5 years ago
had bad experiences in the past but they have really done a great job with their services in quicklane recently. Very efficient visit this past time. thank you Wichita Falls Ford Lincoln

  Anthony Gladu
6 years ago
Nothing out of the ordinary here. Fast, friendly service. I'll be happy to go back when necessary. Comfy chairs in the waiting area.

  Lance Goeman
7 years ago
Quality work done at reasonable prices for a dealership. Convenient location. Will be better when remodeling is complete

  James Law
7 years ago
They were professional and quick, I will be returning for sure, (oil change).

  Janet Coffee
2 years ago
Jan. Took. A. Christmas gift to. A. Code. Worker. Every one. Were so. Kind. Today. Jan. C

  Frank J. Eichman
2 years ago
Good place to get an oil change prices are reasonable.

  Donna Dart
3 years ago
This place is the place to get service for your car. Donna dart

  Paul Kaelin
3 years ago
Good customer service, good product.

  Eric
5 years ago
Changed my oil in a reasonable timeframe

  Diana Stubbs
2 years ago
Did a good job.

  John Bee
4 years ago
Awesome place great people great prices

  K C
6 years ago
Fast and friendly service

  Latonia Bolton
2 years ago
Fast and friendly.

  David White
7 years ago
Good service.

  Thoron Mcdonnell
5 years ago
Fast service