Quality Glass Company

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Paul Kaelin
4 months ago
My windshield got hit by a rock and had broken glass splinters across over half of the windshield. I took my pickup in the next morning, and Qaulity Glass replaced it with a new windshield promptly and professionally . Thank you, Quality Glass !! Picture of shattered windshield and a picture of new replacement windshield. Quite a difference..

  Shane Ohlson
5 months ago
I received excellent service from the friendly people at Quality Glass. They were able to order and receive my replacement windshield in one day. I dropped off in the morning and they were able to return my truck in early afternoon. Excellence!Service: Auto windshield replacementService: Auto windshield replacement

  Garret Donges
5 months ago
Do NOT take you vehicle here for ac/heater work. Was told they are reliable but 2 trips and $700 later having the same problem. They also charged $110 for a simple valve stem and $200 for labor to replace it. Very disappointing to say the least.

  Don Morris
a month ago
Great service. A/C repaired and windshield replaced in timely order.

  Chelsie Coppedge
a year ago
Best price around! Our windshield was installed within the same week of our original call and not a penny more than our quoted price, which was lower than anywhere around. I recommend them all the time.

  Dangerous Liaison
6 years ago
I took my 2001 Ford F150 in because the A/C was blowing hot. They had it back to me in a timely fashion and the A/C works great! I would definitely recommend them. I am taking the truck back to have the seal replaced on my rear glass.

  Barbara Ingram
8 months ago
Service is excellent! Checking for problems is a good fee and returnable if they fix your car. Keeps updated on progress of job.

  Kenny Bond
2 years ago
My 2006 F150 was not cooling properly, so I called Lawrence and he told me to bring it by as they did not do appointments and it was first come first serve. I had it there by 8 and it was repaired by 11:30. The service as well as the price was exceptional. They were extremely nice and thorough. It was my first time to use their services but it wont be my last!

  Shelexia
2 years ago
I have been having AC problems so I took my car to Firestone and they recommended that I check this place out. My bf took my car there and asked them if they could take a look at it to figure out what was wrong. They said that it could take awhile so he was advised to leave it and they would take a look. This was around 1pm. Well, almost 4pm comes around and we get a voicemail from the main guy saying that the car was fixed and the total was $221. Not only did we not get a call about what was wrong but when we went to go pick-up the car and ask questions he was highly unprofessional and only asked if it would be with card or cash, not bothering to answer my questions. When I told him I only wanted to know what was wrong he brushed it off and asked if we wanted to remove the part. All my car needed was an AC clutch relay that is super cheap but the total was over $200? It's ridiculous and my favorite lines were, "I only call customers for high ticket jobs" and "you didn't say you wanted an estimate". I rarely leave negative reviews but this place was a hot mess and unprofessional. I'd advise you to take your business elsewhere!!!

  Jeffrey Mogus
4 years ago
The staff was very helpful and professional. I needed to have my vehicle back by a certain time that day and they made sure that happened. Not only was my windshield replaced properly, but they even put the stickers where they were originally. They were also the cheapest place I found after calling around to 5 places. I highly recommend them and will for sure use them in the future!!!

  Justin Grant
2 years ago
I've taken several vehicles here over the years and have always had good service and a good experience, until today...I went to drop off a Ford f150 that I've been restoring with my daughter as her first vehicle.The reason for my rating is because of the exceptionally poor and frustrating interaction I had when trying to leave it for service.I walked in behind another customer, she spoke to the man at the counter and they walked outside to look at her vehicle. Another customer walked in as well. A woman came out of the office and asked if we were picking up. The other customer was there for parts. I told her that I was there to drop off. She immediately said, "oh, well we're not taking any more vehicles today. " She went on to tell me at length how any vehicle left had to be locked up in their shop over night and that they already had more work than they could do today. Then she told me that rather than try again tomorrow morning, since they had so much that they wouldn't finish today. I should probably just wait until Friday morning and I should call before I came down...Now all of that wouldn't have been too bad. She wasn't mean or unprofessional, except....As she was finishing telling me all of this. The man walked back in with the customer that had been in front of me and took her keys and said he would pull her truck in right now for the work...But wait, I was just told that they weren't taking any more work today...I thanked them and left, I'm sitting in the parking lot now looking up other businesses.I can't figure out why I would be immediately turned away, other than the fact that the truck I was trying to drop off is a 1994 and doesn't look pretty yet because as I said I'm restoring it with my daughter...

  Brian R.
6 years ago
Great place, great people and a fair price for the work they do. Take all my vehicles here to have air conditioning and glass work done. They do great work on broken window mechanisms too. It is first come first serve and during the summer time they are busy. Just can't show up and expect them to drop what they are doing to work on your car. They do work quickly and the vehicle is normally ready when they say.

  Jane Huffman
8 months ago
Great place to take your car for airconditioner problems. Very good people there. Trustworthy.

  Maxx Green
4 years ago
I've rarely written a negative review on any local company. I am compelled to help you today. I've used quality glass to purchase an AC Delco battery a few years ago. Sometime after that, prior to my warranty expiring the battery went bad. I visited the store and dealt with Lawrence which was very rude to me. I spoke to him about how I felt about how he was treating me. He explained that it was the end of the year, business was bad and he didn't know if they would be able to stay in business. He apologized to me for his actions because he was stressed. I accepted his apology. Now 2 years down the road I call because I'm having battery issues and he is rude and condescending to me over the phone. Since I had purchased my battery from him and it was on my way to work, I drove to the store to have him check it. The mechanic John spotted me and took my truck in the shop to check it. I waited 4 feet from Lawrence in the waiting area and he never acknowledged I was present. I left my truck to have the AC fixed. When I came to pick it up it was $295 to replace a fuse relay and a transducer pigtail. Wow it was cheaper when I had the entire compressor changed a year earlier at a different shop. I said: I almost had a heart attack. Lawrence said "over which part? Your AC works or the cost?" When I asked if there was anything we could do about the price Lawrence said "you can pay it with a card or check." I expressed that he was very rude and he said "I'm just a practical guy. Your AC works and I'm paid." I let him know I would not be back. I recommend American Glass for your auto glass needs and Billy's Garage for your automotive needs.

  Breanton Chitwood
4 years ago
Family owned and operated. Friendly staff and very professional work. I had them replace my windshield on my 2012 Silverado. Best prices hands down. They will have my business again. Recommend 100%

  Kelly Land
3 years ago
When we needed a pane of glass on short notice, Connie helped us out and was incredibly kind. We called on a friday and even though they close at noon she said we could come by and pick it up a few hours later and we did exactly that! The price was Incredible and she really was a life saver!

  Justin Gilbert
5 years ago
Customer service wasn't that great. I had to wait pretty close to 10 minutes before I saw anyone at the front desk. I came here for help with my electric car window that wouldn't roll up because it fell off the tracks. They said they don't do anything like that, they only fix broken glass. But hey at least they recommended another business that they wouldn't give me a number for or directions to.

  Penny Bair
4 years ago
I came in on a Monday and ordered the windshield paid for everything, on Tuesday I brought my car in and it was done 6 hours later I picked up my car. Everything was done the guys were polite and they got the job done faster than what they told. And they were cheaper than everyone else in town.

  Joe Guti
3 years ago
They are fantastic here. Quick service. Friendly. Professional. They do auto ac, windshields on auto and they fix power window issues. Installed a new regulator motor for my fallen window. Will be back for future needs

  kbrownfocus
4 years ago
My family, and I have been using Quality for decades, there isn't anyone in town, or out of town, that can even come close to the excellent work these guys do. Ins deduc was 500 and Safelite wanted almost 500 for complete replacement after parts and disposal of old windshield, Quality hit me at 340 out the door, and I know it will be done correct. This will be the 17th vehicle I will be taking to them. I will highly recommend Quality Glass Co to anyone, and always have.

  None None
2 years ago
Had no problem getting my cars A/C fixed, & so far so good. I guess it was a reasonable price. I would recommend them to anyone

  Bob Hance
3 years ago
As a 4 decade reisdent of Wichita Falls, I have had the opportunity to use many service companies. There are many that are wothy of praise. But Quality Glass in the area of auto airconditioning is so outstanding it needs to be emphasized. The pricing is extremely fair and their knowedge of their trade is exceptional.

  Casa de Linda
2 years ago
Nice people at Quality Glass! Also very fast- they ordered a new windshield for my car and installed it all within 2 days! Wow!

  Amanda kqiaookp9i98�Boyles
7 years ago
Highly recommend Quality glass. It was by far the cheapest ( I called many other places for price quote) and they had me in and out within 30 mins! Very pleased with their service.

  Christopher Bussey KI5AUR
a year ago
They always do great work and have always had my glass in stock at a great price.

  Angela Blair
4 years ago
These guys hae been downtown doing windshields and servicing air conditioning for cars and trucks since my very 1st car back in 1979. Very dependable, friendly, honest and consitent.

  Debra LLev
5 years ago
They checked my air conditioner on day one,order parts and get them on day 2,I had to have a new compressor so on day 3 I took it in and waited. It was an hour and a half and I couldn t be happier!!

  Miguel Contreras
8 years ago
Top notch service for replacing my windshield. The attention to detail was refreshing, and it was a bit cheaper than the previous place l had gone to. Great and friendly customer service.

  Larry reed
a year ago
Problem with installer, but owner is a good guy and cleared situation up. Sam girl at front desk is the MVP.

  adewale adesola
7 years ago
They just ripping people of Whichita fall they are the worst air conditioning place have ever seen in my life am not from america and I was looking for a place to fix my ac so I went in There so they ask me to drop my suv that they will give me a call when they find out what rung with it they didn't call until I call and they told me they ware about to call me that my car is ready all I needed to pay is $130 but it didn't take 2it didn't last 2 month before my car west back to that same condition it was