Nissan of Wichita Falls

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rusty Speake
3 months ago
I recently purchased a 2024 Nissan Kicks from Nissan of Wichita Falls. I had the most positive experience with salesman, Zane Starbuck. Initially, the dealership did not have the exact color I wanted and I asked Zane to keep me in mind if they got a vehicle in the color I wanted. As luck would have it, the color I wanted arrived on the truck two days later. Zane immediately reached out to me to let me know they had what I was looking for. I really appreciated his time and patience with all of my questions. Once the decision was made to purchase my vehicle, I was kept informed and everyone I met was extremely professional and knowledgeable. Most important to me was that Zane took great care of me and was not high pressure. Zane was kind, patient, respectful and provided all the knowledge and instruction I needed for operating my new car. Zane responded promptly to all phone calls and emails I sent. Zane even helped me with my permanent license plates and put them on my car for me. I highly recommend Zane Starbuck and Nissan of Wichita Falls. I will definitely be a return customer.

  Sandra Kelly
a month ago
Chelsey was the best person to work with when trying to buy a new car. It was a huge commitment for me after have my previous car for 7 years and she listened to all my concerns and found the perfect car for me and my budget! I ll definitely be coming back to work with her in the future!

  Nikki G
2 weeks ago
Friendly service! Best ever!!! Stayed late to help me w/ my car buying needs. Provided thorough explanations and gave the best deal for what I can afford. Wasn t pushy and kept it real.

  Leslie moreno
2 days ago
My saleswomen Chelsey Preston made it possible for me to get my first car. I had my eyes set on one car and she made it possible for me to get it! She was super nice, understanding and had the answers to all my questions. Chelsey also helped me make sure the car was within my budget. She even came in on her day OFF to help finalize the paperwork instead of making me wait! This was my first dealership experience and it was not as I imagined and I am glad! Thank you!

  Dragoness_ Gaming
a month ago
Exceptional Service! Fair pricing with excellent and well maintained vehicles. Very friendly staff towards customers and each other. Also, they're very helpful when it comes to taking care of their customers even after business is concluded.I chose to rent from here while my car was in the shop for a few days. They followed me down to drop off my car and also shuttled me back to pick it back up again, with no extra charge.Definitely would recommend over any other car rental in town.

  Jessica Stuard
6 months ago
Ok, we all just love going to the car dealership and all the negotiations and the back and forth .. said no one EVER. However, with that being said. We just left there a couple hours ago and have absolutely NOTHING negative to say about any of the process of buying a new car!!! We were treated with respect and it was a painless quick ( 3hour) process!I recommend giving them a try. Also , they got us approved when other dealerships failed

  alexander bunker
2 months ago
Great experience today with Layton Adams!! No nonsense experience, one of the easiest car buying experiences I've ever had. He was able to work with us and get us into what we were looking for in the price range that allowed us to feel comfortable. We are the proud owners of a 2024 Nissan kicks!

  Jarret Noll
2 months ago
My experience was positive. You never want to get on a high-pressure lot, but I was fortunate to be helped by rep Zane Starbuck, who was patient, cool, and helpful with suggestions without being pushy. He was able to show us what we wanted without a lot of bull. Customer service is paramount in this industry and they have a good one with that rep. I was also satisfied with the SUV options they had. I would recommend checking them out if you're looking for a new ride.

  Ash Janee'
4 weeks ago
I can t say enough amazing things about Nissan of Wichita Falls. Chelsea Preston helped me get the perfect car. She communicated everything effectively to me and answered any and all questions I asked pertaining to a vehicle. Her customer service was top notch! I d definitely recommend anyone who is looking for a vehicle to go see Chelsea! Thank you once again.

  Mary Bost
3 months ago
We bought two cars at Nissan of Wichita Falls Our sales person Zane, who we now call friend, was so personable that we felt at ease from the minute he introduced himself. We left with a new 2023 Rouge and a used Versa. Both cars are amazing. Getting good gas mileage and no problems. We absolutely love Nissan and are so grateful for having Zane as our guide through the car buying business. He was not pushy and we felt his interest was not in what he would make from the sale, but was focused on what was best for us. If you're in the market for a new or used car you can not go wrong going to Nissan, and for the best car buying experience you ve ever had, make sure you ask for Zane. Oh and a shout out to Ronnie in finance. She is incredible, knows her business. With Ronnie finance was a breeze.

  Mark Pharries
3 months ago
We had a great experience at Nissan. Our sales rep, Zane Starbuck provided top notch customer service. He was very patient and professional throughout the entire process. He never pressured us to buy and was very friendly. We would highly recommend Zane to anyone in the market for a vehicle. Thanks again.

  Drake Kosmoski
2 months ago
Worked with Angela Batista, she was friendly, knowledgeable and really came in with a great deal. Got all the things my wife and I wanted in a vehicle along with a fantastic warranty and coverage at a very reasonable price that helps put you at peace of mind with purchase. Staff was timely and responsive to feed back about our needs and wants. Defenently recommend giving this place look of your in the market.

  Steph Ram
2 weeks ago
The salesperson did an amazing job on helping us out get the best deal possible to work out for our family. We really appreciated their time on working hard with us!

  ANGELAN COBB
3 months ago
I decided to go try to get a decent car but really thinking that there's no way I'm going to be able to get one. I went to Nissan of Wichita falls and talked to Layton Adams. Best decision I've made in a long time! I told Layton what I was kinda looking for and what I could actually pay. He went above and beyond helping me. He listened to what I said I could pay and what I wanted. Within no time he had me a car!! If want someone to work with you then I encourage you to go talk to Layton Adams!!!!

  Malinda Wright
2 months ago
Ricardo was an honest and forthcoming individual. He answer all our questions. We got a good deal.

  Nicole Nicole
3 months ago
Excellent Service My experience purchasing a car from Nissan was excellent. I worked with Zane through the entire purchase. He was fast to answer all my questions and helped out as much as he could. Zane made the car purchase easy, I would highly recommend working with him to purchase your next vehicle.

  Amber Covey
2 months ago
Jr was so very patient and awesome in getting me into my dream car. He has called and checked up on me several times to make sure I'm still loving my car and if I had any questions about it. Great service and a very nice young man!

  Destyn Mauldin
a month ago
I had an amazing experience! My sales guy, Mo went above and beyond to make it happen. I told him what I wanted and they made it work! I will definitely recommend Nissan of Wichita Falls to anyone looking!

  Crystal
2 months ago
Took vehicle in cause I thought something was wrong with car. Paul was the individual who was helping me. I can t even explain how greatly I appreciated the complete look over Paul done. He was my angel in disguise being I was 10 hrs away from home. Paul was absolutely the best and my angel!!! If he was a salesman I would make sure no one but him to sell me a vehicle. You re the best Paul .

  Macayla Potter
2 months ago
Although we ultimately decided on a longer warranty vehicle...we were really satisfied with the knowledge given about the Nissan pathfinder from Layton! We really enjoyed the experience, and when we upgrade my husband's car to a family vehicle we plan to use him! Thanks again Mr. ADAMS.

  Tiffany Oakland
3 months ago
Worst place I ve ever bought a car from. Let me preface this by saying I ve bought a few used cars and but the one I purchased from this dealership has giving me nothing but issues and the people that work there are not willing to help whatsoever. I haven t had this car even a year within the first month the check engine came on took it in spent $400. 2 months later the AC goes out, holes in each of the lines that s another $500. Engine light comes on again a couple months later something to do with the gas that was more money to get fixed and now . My rear brake pads are completely shot and grinding metal on metal. Mind you I don t live in Texas, it s a lot for me to go down there (yes it s my problem but I never thought I d have to go down there so much when I just purchased what should of been a well working vehicle) These are safety issues that should have been checked and replaced before anyone bought this car. I m wasting more money into this car I just purchased than I have in any car I ve owned. I will not recomend anyone to go here and will not buy from them again. I never got an accident report and I m pretty sure this car was in some sort of accident by the way the driver door doesn t sit flush the way it should. Patrick was our sales man.

  Danny Long
a month ago
I was met immediately upon arrival at dealership. My Titan was due an oil change. I was asked if I might want the tires rotated and I agreed to that. All service was completed very quickly and I was back on the road again in a very short amount of time at a very reasonable cost.

  Doug Edwards
2 months ago
Angela was awesome..best car buying experience I ever had. She was deciding factor on my mom purchasing her new Nissan there

  Shannon Killingsworth
3 months ago
From start to finish this was an easy, quick, and pleasant experience. From our first text to Rachad to Mo handing us the key fobs and giving us a run down of the car controls it was fun and low pressure. I would recommend this dealership to anyone and it s just a bonus that I love my new Pathfinder as well!

  Takoda Gorman
3 months ago
I went up there knowing I wasn t going to get a new car, but Layton.. Layton made it happen.. after waiting hours and hours he went above and beyond to get me into a brand new 2024 Nissan. His customer service was outstanding! I definitely recommend him!.

  Mary Young
2 months ago
It was a pleasure dealing with Michael. He was very knowledgeable and answered all my questions. He was very patient with me as it took me a while to purchase the car. I didn't feel pressured and the transaction was great.

  Kyle Guthrie
10 months ago
06/05/2023Update! Well they must be doing something right over at Nissan. After leaving there and proactively looking for a vehicle, through all the hassles, "dealership games" and the list goes on at other dealerships, I knew I kept Junior Smith's business card in my wallet for a reason. I saw a vehicle on the lot on a Sunday. Reached out to him, and told him I would be there in the morning. Long story short- Ended up purchasing from Nissan in under one hour, no hassle, no games and yes the life time powertrain warranty on certain used vehicles is a real deal, I bought one of those. If you're looking for a car, no pressure, no hassle, no games, a salesman will listen to you.. I recommend Junior Smith at Nissan of Wichita Falls. Internet Sales Manager Karen Burke was outstanding, finance was outstanding as well. Overall, job well done! Thanks for the customer service and glad we could shop local.5/31/2023-- The Original Post--Although we didn't purchase a vehicle, a rating is deemed. Due to the excellent customer service, friendliness, no hassle from the staff at Nissan of Wichita Falls walking in the door. Thank you for allowing us to come look with no pressure. Junior Smith (Sales Professional) and Karen Burke (Internet Sales Manager) highly recommend. Thanks again!

  Jason Fernberg
4 months ago
Drove up from Dallas to pay for and pickup my truck. The staff was super friendly and Mo and Ricardo did an awesome job getting me in and out quickly so that I could drive back to Dallas and pick up my daughter from school! It was a great experience all around. I highly reccomend the staff at Nissan of Wichita Falls!

  Leah Griffiths
3 months ago
Buying a vehicle can be dreadful but my experience working with Zane was seamless. He was able to find me the perfect car and made the process so smooth. Highly recommend Zane if you're in the market for a new car!

  Bear Bronaugh
3 months ago
We had such an amazing experience working with Zane Starbuck at Nissan of Wichita Falls! He is more than a consummate professional! He helped us find the car our daughter wanted with ease, and it was such a low stress and enjoyable process having him as our salesman. Zane went above and beyond our expectations and we will only use him and Nissan of Wichita Falls for all of our future automobile purchases! Thank you Zane!