Cullar Auto & Truck

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nick Truxal
a week ago
Cullar is great. They keep you up to date on what's going on during the whole process. They have reasonable prices and have very knowledgeable staff who are all great people.

  Gingy Lee
6 days ago
Just moved here, Got my inspection done and actually had a great experience, everyone is nice.

  Bruce Feuerhelm
6 months ago
This place is awesome! Jeff is so nice, experienced ,and very knowledgeable. I told him the problem with my 2015 F250 super duty over the phone and he knew exactly what it was and they could fix it ( they had part on hand).My wife and I are traveling and were stranded at a truck stop, lucky for us Cullar was just down the road so I could make it in. They immediately put the truck in the sop and it s now being fixed.I m blessed by God to make it out of this situation with Jeff and Cullars help! Thank God for good people like Jeff and crew!!

  Edward Phillips
a year ago
Cannot say enough good about this place!! Check engine light came on a flashing miles from nowhere. The owner is very knowledgeable, friendly. His staff got us our part and we were back on the road in about 2hrs. Alan the young man that did the work was very good. He explained everything he was going to do and did not makes us feel like we were stupid when we asked questions.THANK YOU!!

  Demetrius Moungo
2 years ago
I would recommend this place to any and everyone. They fix the problem that another shop could not figure out. They did it in a timely fashion and reasonably priced. You get what you pay for. Bringing your car here you're getting five-star treatment. You actually get to talk to the owner and discuss problem with the owner and he is extremely extremely knowledgeable and good at what he does. I will definitely be bringing all my cars to this place. Great friendly service service download Stone handshake quality unmatched.

  Charlie Chachi S
11 months ago
Consumers BewareCalled for a clutch replacement and the service guy quoted me $2k on a Hyundai Elantra lol... I explained that the average Joe can purchase the clutch kit for only $400 online and he replied ( we have a markup and need to charge customers per piece even if you buy a kit) I said no thanks and decided to do it myself. I left this review in hopes of preventing prospective cinsumers from being gouged and not just high priced service. I mean gouged. When they refer to the book as they call it, ask them to reference the section that prices a complete job. Otherwise consumers could wind up paying for things or precesses that need to be done anyway.If this is what Wichita Falls is paying for clutch replacement, then I'll soon be opening a clutch and brake shop.

  Sonia Perez
10 months ago
Good customer service and they did an awesome job by fixing my screen on my van they are responsible and explained the problem of my vehicle before starting to fix it I will highly recommend this place they are nice people and have good communication so trustworthyServices: Electrical repair, Electrical, Auto battery maintenanceServices: Electrical repair, Electrical, Auto battery maintenance

  Mitch Greenberg
2 years ago
We were doing a cross country trip in our RV. Very welcoming and great hospitality for getting us in on such short notice. Big thank you to Jeff and Danny for their time. Ever passing through Wichita Falls, TX and need assistance, highly recommend. Thank you again guys for your reassurance.

  Sasha Deas
6 years ago
These guys are awesome. They ve helped me with all of my diesel trucks. Very knowledgeable and they get your truck in and out in a timely manner and do outstanding work. Jeff will help in anyway that he can and isn t in the business just to take your money. He makes sure that you re happy with the repairs and stands by his work. I would highly recommend using him if you have a diesel.

  Quiet
2 years ago
Ive been a customer for around 10 years. This review isn't so much regarding their mechanics (I feel they do good work) It's more for how they handle their communication. I ask each and EVERY time I go in to have someone call me with a quote for the repairs, not once have I gotten that call. Unsure If ill even continue with them, cause I'm honestly tired of this.Mechanics get 4* (they aren't perfect, but overall pretty happy with the work)Office gets 2* (they at least know how to call me when my cars ready)Rating Overall 3*

  Cameron Richard
2 years ago
So I don't even own a truck I actually called this shop with a tail light issue for my family mini van and the kind and professional people came out and helped me out for free! Which speaks volumes as to what kind shop and people they are. They are too money hungry or trying to swindle anyone for an extra dollar I would recommend you give this shop a try if you got a issue because they are more than likely gonna give you a fair price compared to a bigger chain shop.

  Stephen Bristow
3 years ago
Took my motorhome to Cullar thinking I had major problems. It was the alternator and they had it repaired within a few days. He took care of our motorhome because it was still full of items from a recent trip. Reasonable prices and great customer service . Highly recommend Jeff and his crew to repair motorhome s.

  C Town
5 years ago
Incredible customer service, Jeff spent an hour with me chasing a phantom noise in my Jeep. He narrowed it down and walked me through how each component should be working. He then told me what parts I'll need to replace. Since I want to upgrade the parts I'll do some research and buy them online.....but I will surely be going back to give him my business for the install.

  Colin Stephens
2 years ago
Saved us while we were on vacation had engine trouble halfway to our destination, got us in on a holiday weekend, diagnosed, fixed, and on our way in just an hour or two.We sat outside with our dogs and made sandwiches.Could not be happier with the staff and their service.

  Donald Miller
8 years ago
Outstanding customer service. Jeff took his time to explain what he would do to fix my sons Dodge Dakota and also helped me find other parts that were not readily available. Excellent job guys will continue to use Cullar and send friends and family your way!

  Dallas Austin
6 years ago
Hello I'm writing this review because I was stranded on the interstate and found call your truck and auto in Wichita Falls Texas through Google Maps. I've got 30 years of owning and operating vehicles on our Interstate systems and I have never received the level of professionalism, knowledge and caring that I received from Robert and his team. Not only did they have me towed in by a reputable towing company they made the repairs quickly and efficiently. Then a couple of months later the part that they purchased to put on my vehicle malfunctioned while I was on a run and Georgia. I placed one phone call while I was on the side of the road to Robert and his team. They put me in touch with their Nationwide warranty system, the parts and labor were taken care of through this warranty system. Not only was I back on the road with $0 out of my pocket a few days later Robert called to make sure everything had been done to my satisfaction. I feel so strongly about this review, just ask Robert for my phone number and I will give you more details on my experience with this very unusual truck and auto repair shop. Weather your a local or broke down on the interstate this is a business you can trust.

  Jim Griffin
4 years ago
Did a very thorough repair job on my 2003 Ford F-250 diesel. I live in Edmond, OK and had my truck towed there when it broke down when I was in Texas. I wish they were closer to where I live so I could use them for all my truck needs.

  Christina Z
3 years ago
Needed to have my car diagnosed for an issue with fuel pump. Car sat 7 days with key in ON position and in neutral. KILLED my battery. No apologies, no accepting responsibility. NOTHING. Just handed the key with a it s your problem now attitude. Do not take your vehicle here- their service is NOT worth how much it will cost you in the end.

  Sheryl Smith
5 years ago
I didn't know businesses like this existed anymore! We were on our way from Dallas to Amarillo when we had problems with our RV. We called around and no one could help us but two places referred us to Cullars. They were so helpful not only did they diagnose our problem (tires) they called a tire shop, told them we were coming and asked them to help us as we were traveling through. On top of that, they charged us nothing. This IS the type of place you want to do business with, I know I sure do and will recommend them to anyone traveling this way. Thank you so very much!!

  Jason Schneider
6 years ago
Our big Newmar Mountain Aire RV broke down while we were headed home to Iowa after our visit to see our son in the Air Guard at Sheppard. They allowed us to be towed to their property after hours to stay in our RV until the next morning. It was fixed and we were back on the road by lunchtime. Very honest and good people. Thanks, Cullar!

  Cheryl Rubrecht
3 years ago
Jeff & his crew are amazing. He makes sure you are taking care of. He goes above & beyond.Thanks so much Jeff. You are awesome!!!

  KJ Shipley
a year ago
They kept my car for almost 3Weeks .But they are extremely expensive. I hear they're reallygoodChargeyou an arm and a leg and a toenailI just hope my car last me now for a long time.

  Michael Gillen
2 years ago
I had mechanical problems while passing through Wichita Falls. Cullar came highly recommended by numerous people I spike with and they did not disappoint.

  John Whitten
3 years ago
I feel like the people at Cullar Auto and Truck are honest and hard working. They always take care of our fleet in a timely fashion even when they're busy, which is most of the time.

  Royce Pritchard
7 years ago
This is the place to have your car, truck or RV worked on. Jeff and his crew are the best in town hands down. Very straight forward and no BS.

  Paul Knox
6 years ago
I had to have my truck towed for what appeared to be transmission problem, turned. out to be a block of wood fell between the cab and bed wasvery wedged in the drive shaft. These are, honest repair shop.

  Willie Rodriguez
3 years ago
I visited 8 different places for an inspection. Done here in 15 minutes. Very kind people and for an auto repair business, pretty clean and organized.

  JJ Hendricks (PriceCharting)
5 years ago
Very helpful. Brought truck in at the end of the day and they gave it full test and fixed the issue. Gave some great advice for maintenance too.

  Amanda Hemming
5 years ago
Friendly service, and they kept me informed of everything that was wrong with my vehicle with prices before asking to work on it.

  no thanks
5 years ago
These guys are a little out of the way but they definitely know their stuff. They charged me like half of what I got quoted at the dealership repair shop.