Ed Payne Chrysler Dodge Jeep RAM

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jessica Morales
5 days ago
I m extremely satisfied with my shopping experience at Payne. Andres was friendly, helpful and listened to what I needed. Ariel made the tedious finance paperwork go smoothly and made it fun to sign my life away would definitely recommend to anyone!

  Overcomers Academy
6 days ago
This man does an awesome job! He s helped me in the past and still continues to do extraordinary work. His name is Ruben from the Service Department.

  Sergey Gureev
3 weeks ago
Hey everyone, just have a good experience with.This people know how to do a business, taken care of specific customer like me who always not happy! But this guys doing amazing job!Joe the best!!!thank you

  Gilbert Marquez
2 months ago
Best service advisor, hands down. Not to do with the one in Edinburg on 281. Wow ever the service advisor manager came out. I m overwhelmed with their service!!! Come and see her!!!! Lydia Garcia

  Roberto Loredo Jr
a month ago
Jerry Perez Is the salesman you want if you re looking for a great deal. He s very knowledgeable and has plenty of patience. Thank you Jerry for helping me find the Jeep Cherokee with all the features I was looking for. God bless you with plenty more customers.

  Jazmin Salas
a week ago
I had such a great experience with this dealership! Special thanks to Gavin for helping me get into a 2024 Jeep! They will help you however they can!

  christine slayton
2 months ago
I was in much need of a vehicle, I had OK credit but poor credit history. I went in to see Rene Reyna. He was very helpful and patient. Showed me a couple vehicle in my preferred budget and one at the higher end. Needless to say, I went with that one. He offered some great advice on how to get my credit back in track with this vehicle. I recommend seeing him.

  Sarah Alvarado
a month ago
Amazing service by Sendy. He was with me every step of the way always calling me with updates. He didn t stop until I left with a vehicle. Thank you so much I am love with my 2024 Jeep Compass!!!

  Kaine Diaz
3 months ago
From start to finish the process was amazingly simple. This is already my third car I get from Payne and I don t think I will ever go to any other dealership. The salesman Jerry was phenomenal and made me feel like family. Keep up the amazing work Weslaco Payne dealership.

  N S
2 months ago
This place has the worst service department ever. We have had our truck in for the 4th time for the same thing. Each time we make an appointment and the vehicle sits there for a week or more not even being looked at. What is the point of making an appointment? We have paid in the thousands and they still have no clue oh maybe because the truck is just sitting collecting cobwebs instead of being looked at. Then they explain the job has to go back to the original technician to figure out what the problem is oh, the one that said it was fixed when it wasn t. I feel for the service advisors because they are just doing what they are told maybe the 2 service managers who we have been dealing with need to get it together and figure out how to get the job done, quit apologizing, quit making empty promises and start getting results. We just found out the most recent service manager was just demoted to a service advisor go figure.

  Monica Pardo
a month ago
Excellent service! Jose Barrera made the entire process stress free. He was very quick to respond to my messages, and got me into the exact vehicle I wanted.

  Juan Rodriguez
2 months ago
Dre Guevara communicated well and provided excellent customer service. All around a good experience. My only complaint is there weren t breakfast tacos available. :-/ lol

  Becky Lorette
4 months ago
Very disappointed in this place. Called and asked for an appointment and was given one that day but was never told they had to have the vehicle 48 hours to determine what was wrong even though we told them it was the batteries. Lesson learned always ask how long before they will start to work on your vehicle. People were very nice but service communication needs to improve.

  George Kline
4 months ago
Stevie Ray was our Representative and we were absolutely blessed to have him help us. He goes above and beyond to take care of you. Highly recommend him if your in the market.

  Edward
a month ago
Very helpful in the buying process, answered all my questions and definitely exceeded my expectations when it comes working for a price thanks to Miguel, Rene and the team for the assistance will definitely buy my other car there!

  Gabriela Williams
5 months ago
My husband and I recently bought a truck and we were very satisfied with the experience. There was a welcoming atmosphere as soon as we entered the lot. Jose, Ervey, and Ariel made the buying process so easy! Definitely recommend!

  Ramiro Renteria Jr
4 months ago
Betty at Service Department was great once again. I've been here before to get oil changes for my car. The place is clean and they offer coffee and snacks for customers while they wait.

  Jo Anne Zavala
3 days ago
Best customer experience, hassle free and professional. Thank you John Castilleja, Craig Blackwell and Mando 10/10

  Nictor Randall
3 months ago
I want to take the time to write the Payne auto group and give you 5 * For servicesLydia Garcia was very helpful and helped me with all my services, including dropping off my vehicle at the Ed Payne collision center . Good Job !

  ana deleon
2 months ago
Great experience overall. Dre our seller was very friendly, I recomment goint to him. He help us so much with the precess

  melissa perez
3 months ago
I just recently purchased a Jeep Gladiator from Payne Jeep Weslaco, Omar was my salesperson. I highly recommend this dealership, the purchase process was fast & easy! I will definitely return to the same dealership for my next purchase

  kemuel sanchez
7 months ago
I have had the blessed opportunity to travel across the United States. I have visited many dealerships and thus far this one has been by far the best. They have really raised my expectations from others. The staff like, Betty, Aaron Acevedo, Joel Mu�oz and staff always go the extra step to ensure everything is quick and seamless. Highly recommended dealership! Please allow them the opportunity to earn your business. Furthermore, the installation is always clean and well organized. Thank you.

  Enrique Alfaro
3 months ago
"Terrible Service"Waiting almost 2 hours for my vehicle oil change then asking the lady if my vehicle is ready, guess what? She told me that the vehicle was not even getting service yet, that she was sorry..... Never taking my vehicle for service again & really considering not even buying a vechle at Payne any more and if you guys really see this BAD REVIEW you can run my name & see how many vehicles my family & i had bought with you guys.....

  TIGER n Werita Flores
2 months ago
Recommend this to everyone who is interested on a new car truck or suv ,,salesperson Martin Flores really help me out in my purchase of a new 2023 Dodge Chellenger..Very helpful n dedicated to his job,, Tnx a lot Ay Lis Washo Ed Payne

  Andres Herrera
4 days ago
Jerry Valle is awsome help me get into a brand new car very professional and helpful.

  Rafael leos
2 weeks ago
Amazing service would recommend anyone looking to get a car new or used

  Gabriela Badillo
9 months ago
Jerry was the best I couldn t have walked out any other way than Jerry helping out of all the 2 car sales men I ve worked with different companies Peyton (Jerry) the sales men are awesome to work with tysm

  jocelyn marroquin
4 months ago
My salesman Guario was the most understanding with what we wanted and helped us get into an amazing vehicle, thankful for the attention and help we received

  Peter Robles
a month ago
Great customer service and straight forward with my salesman Omar from start to finish!

  Monica D
8 months ago
This was honestly the best experience we've had at any dealership from sales to finance to driving off the lot. They were patient, honest, and went above and beyond to get us into our new vehicle. Highly recommend!