Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Felicia Obar
2 weeks ago
Rave! Guys Cross Tire & Automotive truly just saved a friend of mine who had wires showing on her tire l. She didn t say anything until everything was closed, turns out the tire was 14 years old and Cross Tire truly went above and beyond to help her out after hours! They will forever have my business! Thank you Kaleb Cross and your team! We love you guys!
Kaden Harris
4 days ago
Cross tires is the best place to go mineral wells. They are fair and honest which you don t see very often. From now on they have all my business. Thank you cross tires
Jed Moorhouse
6 days ago
I had a flat on my work truck very early this morning way out in the middle of nowhere and Cross sent the roadside repair vehicle and I was able to get to Cross Tire and get new tires in no time flat. Quick and dependable!! They sure saved my butt this morning!
Annie Rice
9 months ago
Tommy was my sales guy and he delivered on all of his promises! Everyone I came in contact with was polite and helpful.I purchased 4 new Michelin tires and want to buy from a locally owned company.Definitely worth 5 stars.
Kaleb Cross
5 days ago
Damiam was outstanding his customer service was very pleasant. Brought tires made sure that I was pleased. Thank you again Damiam!!!Linda
Darin M
2 months ago
Cross tire did what Walmart couldn't do. They fixed my flat. They did it within 15 minutes after finding out that I sat for 40 minutes at Walmart just to have them say my lugnuts were rounded off and they couldn't do it. Still have the same lugnuts. Thanks Cross Tire.
jimedd talbert
a week ago
Very good service go see Caleb and the boys they will get you fixed up
Nora Jones
2 months ago
These guys are absolutely great people honest , they do great work fair prices too , they'll take good care of you!
Dinah Lewis
6 months ago
Service here was great! They serviced my car (replaced a tire, patched another, and replaced the lug nuts) within about an hour. They were clear and upfront about the situation and the prices. I d definitely recommend going here.
Bailey Anderson
3 months ago
Amazing work! I had a nail in my tire, so I pulled right in, received a new tire, and was on my way incredibly quick and professionally.
Jackie Blair
3 months ago
Great place to do business. Very friendly, professional, and honest. Great prices and honesty cares about the customer a d community.
Scott
3 months ago
I've used Cross Tire & Automotive for over 30 yrs. Through Danny, Kevin, and now Kaleb, they've always treated me right and given me great service!
Brian Vasquez
10 months ago
I had a major malfunction happen to my car on the road and it was very dangerous! Thankfully I pulled into Cross Tire and Automotive. Jennifer was SUPER HELPFUL explaining what they found and the solutions available. Not only was the crew super helpful but their prices and timing was very reasonable! I had an excellent overall experience and would highly recommend them to anyone needing any kind of work on their car, especially emergencies!
Angel of the Divine
11 months ago
The employees from the front desk to the technicians working on your vehicle are not only knowledgeable but kind, caring and capable. I highly recommend them. Every time I have gone to them with tire issues they had me fixed up in less the 30 minutes start to finish. They will not try to nickel and dime you like other shops you can tell from the time you walk in they have integrity and know what they're doing!
Tarrah Bardwell
8 months ago
Cross tire has had my uncles truck for 3 months. And has charged him about 5000.00 dollars and has not fixed the truck. He is a great man a volunteer fireman auxiliary. And he Loves his church. He would help anyone in real need. He is in debt because of cross tire and they still have his truck sitting on there lot no communication with him just being cruel. Owners refuse to answer phone to fix the issue's and make things right.
Monica N
3 months ago
Updated 01/10/23 : I still get my tires from this place and only this place. So far I've gotten an oil change, an alignment, tires balanced, and their customer service has been top notch. If you are a single women and don't want to be scammed you will be safe coming here.Original review:There is no other place locally that I'd get my tires from! Thanks Tommy for all your help!
Ann Allred
a year ago
We had a flat tire just up the road as we were traveling to San Antonio. Went to Cross Tire, and they fixed it in 15 minutes and only charged us $20! Hector was awesome. He hustled! Great service. Thank you for getting us on the road again!
Joseph Botts
2 months ago
Good deals and will stand by there quotes and there service is fast. I will be back
Christina Slagle
4 years ago
They were Nice ...installed tires so fast and recommended I get an allighment so I went to their Mineral wells location so my new tires,woukd wear better then my old ones did ...I would give them a 10 the BEST !
Tami Claflin
a year ago
I had the wheel bearings packed and new brakes put on my Living quarters horse trailer. They did a nice job, but 4000 miles later the wheel, brake, everything fell off and had to replace the entire axle! I was initially upset and words were exchanged. The owner, Kaleb, talked with me and we got it all sorted out, and I feel they took very good care of me. There were some snafu's with the axle company and they even made things right for me with them. The crew knows also took very good care of me and my trailer.... it had to be there for 4-6 weeks and they made sure the trailer and all the equipment was safe. Definitely recommend!
Kindra Lucia
8 months ago
I contacted Blake Aldridge on Tuesday about tires and they were installed on Wednesday. I have known Blake for many years and he has always taken great care of me and my family! He is my go to guy!
Diane Boyd
a year ago
Two of my most trusted friend s recommended speaking w Caleb Cross in Mineral wells regarding new set of tires. I hate to admit it but I dread walking into any auto related business from dealers to mechanics as a woman. Caleb and his crew werevery welcoming. I felt that they would take care of me, not take advantage of my lack of tire knowledge . I had new tires installed and out the door in 20 minutes. I will definitely be back for any further service their business can supply. I m a believer. Service: Tires
John Russell
10 months ago
Friendly staff that excelled in customer service. They repaired the vehicle correctly, and when one of the parts failed after six months, they fixed it at no cost. Highly recommend this service center. Definitely our new go to.Services: Electrical, Wheel alignment, BatteryServices: Electrical, Wheel alignment, Battery
william davis
4 weeks ago
Unbelievable experience! I was from out of town and had a flat, the service was above and beyond.
D4WN95 XBOX Gamer
3 years ago
Good welcome friendly people good pricing but he forgot to set the parking break my truck almost rolled right into the street. Also left tool on back bump, forgot to put cap back on clutch master cylinder other then that no serious problems.
Pedro Martinez
8 months ago
In for a flat and rotation, of course balace.while reinstalling rear wheel log nut misthreaded. Man then says I've to buy another, has to be ordered for tomorrow, tomorrow. I'd to volunteer to fix issue to get back on road. Once on road truck is bouncing, bad balance job. On machine the tech read weight nee,he installed weights never recalibr�ted to insure balace. I had to stop in Weatherford , another tire shop. To rebalace, another $40. Horrible place, I recommend recommend not. Ct
Cindi Todd
a year ago
I m new to the area and my van had a rear tire with a slow leak for the last 2 months. This was the first time I had free time and was actually in town and decided I would just stop and see if they could help me without an appointment. They were friendly, took my car right in and asked me to wait. Although their waiting room was freezing to me after awhile I saw my car being driven around. Yeah!!! And they wouldn t let me pay anything. Wow!!!Service: Tires
Megan Tucjer
a year ago
Tommy, Hayden, and Brandy are amazing. Along with everyone that works outside. Amazing customer service, quick and painless, and they care about their customers. I was in a really bad time if need and they made sure I didn t have to miss any more work! I am incredibly thankful for everyone here and highly recommend them!
Jennifer Bernet
3 months ago
Great staff, quick service. Good pricing.
David Edmonds
8 months ago
They were really busy and I didn't think I'd get seen for a while but to my surprise I waited 25 - 30 min and was good to go. Great service friendly people, good prices.