Sprinter of Clear Lake
4.6 (20)
15951 Gulf Fwy, Webster, TX 77598
(281) 554-9100
mercedesbenzclearlake.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Samantha Obergas
4 years ago
The guys in the sprinter service department are amazing! We drive almost an hour to get to this location, but the service and communication is always outstanding. They did not do any work without checking with me first to make sure I war happy with what service they were going to perform and ok with the price that it was going to cost. They even helped me fix the magnet for the rear door free of charge!! (I had all the pieces but was having trouble with it) I highly recommend their sprinter service department and will continue to bring my vehicle here.
Mary Rodriguez
3 years ago
The customer service was excellent! Scott was very helpful getting us checked in. Chris was straight forward and honest, and answered all our questions. He was very personable. When we left out of there, we knew that this was the only place we would be going back to for our Sprinter.Service: General repairs & maintenanceService: General repairs & maintenance
Samantha Obergas
2 years ago
These guys are awesome! We've been bringing our van to this location for service for several years now and the level of service has only gotten better. The guys are knowledgeable and always helpful and friendly! Even though there are locations that are closer we will continue to use this service center!
Traverse County
3 years ago
There is not a Sprinter shop like this one. What you would expect from a Mercedes dealership without the turned up nose. Great service professionals and first class technicians. I am very thankful for a place like this in my area. I drive only Sprinters in my business, and highly recommend this facility. Sprinter of Clear Lake..
John Turiak
2 years ago
Extremely pleased with the service at MB of Clear Lake.A different MB shop was unable to drop the freshwater tank on our Roadtrek SS Agile to repair the DEF heating element. They had it 4 days and broke 2 bolts on a bracket, making the freshwater tank unusable.Service Advisor Chad Heady was great to work with at Clear Lake. They did the repair, fixed the broken bolts and had us on the road the following day!
Nicholas Sandhu
5 years ago
Great customer service! Hands down the best communication I have ever had at a dealership. Jared and the technicians there are A+. If I could give 6 stars I would. I highly recommend them to anyone needing Sprinter service.
IAA
2 years ago
Ridiculously overpriced, they changed parts that do not need to be changed. I understand it s a dealership and usually you pay more for your services. I own and owned several Mercedes cars and I never got ripped off like this place.Find a local mechanic that service your sprinter and you will save yourself tons of money.No wonder they are so slow.
David M Jackson
2 years ago
Solid Sprinter repair shop. Confusing reservation system - call and you can't find a slot for a month+, go online and am appointment is available within days. Advisors are good communicators.
bill krumbach
a year ago
Professional(original post)Edit- professional rip-off is more like it!!!They hacked up my glow plugs then said the engine was blown. Total con job. A grand in repairs(that weren't completed properly) then another grand in towing to find out they lied to me. Done with Clear Lake!!!!!!! Done with Mercedes!!!! Done with your hack mechanics!!! Laughable!
David George
5 years ago
When my van got stuck on the freeway they sent me a tow truck and provided an estimate for repair within hours. Great customer service. Jared was very helpful and honest.
Mujo Berbic
3 years ago
Jared is always a pleasure to deal with. Work is done right and according to the timeline he gives me. Overall, very satisfied with the service.
Tom Ibert
a year ago
On time service. Customer area organized to promote distancing. They are moving to a new location this summer (2022)
Robert Crain (Bob)
a year ago
100% Great Experience. I highly recommend their services. Polite, friendly.
Jimmy Oliver
2 years ago
They always do a great job !!!!
Douglas Thompson
3 years ago
Great place for Sprinter service and Frightliner van service
JOHN CONNER
5 years ago
The best service for your Sprinter HD
Michael Balsam
3 years ago
Great sale and service professionals!