Service King Collision Clear Lake (Now Crash Champions)

4.2 (146)

  17080 Mill Forest Rd, Webster, TX 77598
  (281) 212-5000
  crashchampions.com
  Claimed

Auto body shop Auto dent removal service Auto repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Liz Dooley
2 months ago
Wow! I can t believe what a great job Service King did. The car looks great and was cleaner than when we dropped it off. The office staff were incredible to work with and were always helpful and friendly. This is my new go-to for any body work. Thank you Service King.

  Kristy Perez
2 months ago
I want to give a huge shout out to Kourtney, Manny and boss Chris.. I won't get into everything that happened Tuesday 6, 2024 but I want to say thank you for listening to me and making sure I was taking care of bc I was getting horrible service with my GEICO 22yrs with them. When you have a company that actually cares for your service and they listen and understand your needs this Service King will always have a special place in my THANK YOU AND GOD BLESS Y'ALL ALWAYS

  Michael LaCour
a month ago
Business attempted to get me to pay additional money to repair my car instead going through the insurance company. Everything about the business seemed off and gave me a bad feeling. Business delayed retrieving my vehicle after I decided they would not be working on my vehicle. I will be filing a complaint to the insurance company as soon as possible.

  Jack Miller
6 months ago
Highly recommend using Service King for any collision repairs.Completed work on my truck a week ahead of schedule, kept me updated throughout the process and onboarded all of the efforts I was tasked with by the insurance company themselves.Hopefully I do not need to go back haha. But if I am in this situation again, I will be sure to drop them a call.Services: Painting, Body & Trim

  Me
a year ago
I was cautious about using them after I read the reviews, but I was backed into a corner because none of the collision places that I wanted to go to accepted the person who hit me insurance.It turned out to be a pleasant surprise. Service King had me in and out within in 20 minutes, along with my rental at zero dollars charged to me. My repairs were paid for completely. They kept me up to date on each step of the repair process. My car was back to me in about a week. The staff was nice and did a great job.Services: Exhaust, Painting, Body & Trim

  Carla Megan Gonzalez
2 years ago
Had my car serviced here and the customer service was very helpful, informative and nice.They kept me up to date through txt messages which was nice because I'm always hard to get a hold of. And even got a hold of enterprise for me even those enterprise wasn't ready on there end. She still let me know that if I wanted to come back another day when enterprise had a car available she would gave everything ready for me.Service king was better than I imagined it would be. I couldn't ask for more..I would definitely recommend them to anyone trying to get in and out with no hassle, great service, and helpful and informative customer service. They made everything easy for me

  Brian b
a year ago
10 out of 10. Best body shop experience I ve had.Communication: 10Timeliness : 10Craftsmanship : 10Streamlined system : 10Delivering what was agreed upon : 10+This shop beats the Toyota dealership on 45 south (did my repair last time I was hit) by miles.Ms Renata will treat you like family.If you are in need of body work, this shop is top shelf.

  Madonna Anderson
a year ago
These people do excellent work. They kept me updated throughout the time they had my vehicle. Let me know if there were any issues. When we went to pick it up and noticed some new scratches on the back glass, they didn't even question it. They took care of it immediately. I definitely recommend taking your vehicle there for any repairs you might need. If I ever need a body shop again, that's where I'm going.

  Amie Le
a year ago
I had a horrible experience at this service center with my mom when we went to pick up our car from them. Melissa, one of the staff, was extremely combative and verbally harassed us. We had a misunderstanding with one of the repairs the center did on the car. Melissa said we gave verbal confirmation on a extra repair when we never did. There was no email confirmation of this verbal agreement. The staff said we had to pay for the repair that we did not approve of or leave without the car. In the end, we paid. However, the conversation from Melissa leading up to this decision was very aggressive. Melissa said racist microaggressions to my mom and me, saying that we don't understand English and to go elsewhere. These comments were extremely harmful and should never said to another person. I do not recommend this service center to anyone. I also recommend the Service King staff to undergo diversity and inclusion training, so no one will have to experience what my mom and I went through.Service: Painting

  Michael Baker
2 years ago
My wife and I used them to repair some hit and run damage to our car. The staff was helpful, friendly, and kept us in the loop. We dropped it off on Monday, they told us it would be done by Thursday, at the latest. Got a call the next day, and was told the repairs were complete! Way to over deliver on my expectations! I got off of work at 5 and they were willing to stay after so I could come pick up my car after 6. I was able to make it there before, but the fact that they were willing to work with me speaks volumes. They have a life long customer in me. The work looks amazing as well.Services: Painting, Body & Trim

  Willian Ramirez
2 years ago
Great service, they kept me updated along the all process with daily updates. Repair was on time. Costumer services was great.Services: Tires, Painting, Body & TrimServices: Tires, Painting, Body & Trim

  George Frohne
a year ago
I took my 2021 Ram to SK after it was wrecked. They were a preferred provider for my insurance company. I will say I experienced one issue after another with SK. I was very clear, I was not in a rush for the truck, I just wanted it repaired correctly. My paint after repainting still does not match. I had to reject it 4 times for rework as it was subpar. To top it off, I had something stolen out of my truck while in the shop, so I notified Sean of it and never received any acknowledgment. They have a great business plan but fail on execution. Do your homework before using this establishment.Services: Painting, Body & Trim

  Mandy Frye
a year ago
Lenita Reed, you and every single employee at Service King are my Heroes!!! Truly, THANK YOU!!!I am so bless for this company's hard work and dedication! They understood my situation and got right to work!Their employees are AMAZING!!!! Customer service PHENOMENAL!!! The quality of their work definitely speaks for itself! UNBELIEVABLY the best quality I've seen!! Even backed by a LIFETIME WARRANTY!!!!!I will be forever grateful for Service King and their amazing employees especially, Lenita Reed!! If it wasn't for this wonderful woman,, I would have never known about Service King! Sean was also amazing at keeping me informed about my car every step of the way! Very friendly gentleman! Special thanks to the older gentlemen for putting my front decor license plate back on. Very sentimental for this vacation. All the employees are so amazing! I've never been more satisfied with the quality, efficiency, customer service that was provided to me.Their dedication to their customers is #1! At Sevice king they go above, beyond!!! The best company hands down !!! 1000% satisfactory!!I will never go anywhere else for repairs!Thank you for being the best and helping me when I needed it the most!2005 Acura RSX .. Mandy Frye

  Pea Tear Griffin
6 years ago
Service was outstanding. I was notified by text and phone calls every step of the way. They answered all of my questions and were very professional. My vehicle was fixed much sooner than they had originally quoted me on. My vehicle looked amazing when I picked it up. They even vacuumed and detailed it for me. I had no problems with service king and I would definitely recommend their service to anyone. The lifetime warranty parts were explained as well as the 90 day warranty on the paint job. The best part is there is a service king in every state and each location honors your warranty.

  Ed Van Cise
6 years ago
I've had to use a few different body shops or collision centers over the years. Service King, hands down, was the cleanest and most prepared shop I've been to. The folks up front are knowledgeable and friendly. Their service estimate, for me, was solid - they even actually got it done a few hours sooner than planned. They coordinated with the insurance and the rental car. They kept me informed all along the way. I'll definitely use them again and you should too.

  Glen Martinez
a year ago
Went in for a estimate and I was emailed an estimate with repair cost of zero. They took pictures of vehicle but no estimate cost.The email says the following belowWe've attached a detailed summary of the estimated cost for your repair. Getting your car back good-as-new is just one call away

  David Hook
a year ago
Wow! Great experience with ServiceKing! My car looks great, and they completed it ahead of schedule. Everyone there was friendly and professional.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Justin John
2 years ago
My 2015 Accord experienced a terrible quarter panel hit back in Dallas (close to being totaled). The experience with Service King Colony was a little unpleasant because of the lack of professionalism as well as the difficulty in working with them. After getting my vehicle back, I noticed several flaws I did not have time to fix since I had to move to Galveston. Suzanne at Clear Lake was extremely professional. She took the time to listen to all my concerns and went above and beyond in addressing most of the defects. I also had a faded vinyl wrap on my roof that was damaged during the repair back in Dallas, and I was surprised Clear Lake was willing to replace it with a brand new one! In addition, they worked to make sure my rental was prepared and reimbursed as I dropped off my Accord. It did take a while to get my vehicle, but I understood it's difficult for a collision center to understand what was done to my vehicle from a different one.Services: Painting, Body & Trim

  Peter Stanulonis
6 years ago
We had some minor collision damage repaired here and I couldn't be more pleased with the experience. Jimmy was very friendly and thorough; we were kept advised of the timeline and never had any doubt as to the status of our vehicle. Drop-off and pick-up were hassle-free as well. Our vehicle came out without a hint of the previous damage. Overall, I would highly recommend this shop.

  Helmi Merkhi
a year ago
I replaced my rim and my tire. They put a new one but it was leaking air. When I called them to get fix it they said take it to a discount tire . Also if u re expecting a call back, it s never coming. Do yourself a favor and use a different business because these guys will over charge you for a mediocre service.Services: Tires, Body & TrimServices: Tires, Body & Trim

  Chirau Patel
3 years ago
I had my front left section partially damaged but this Service King was great. They kept me updated and informed about the process, kept everything smooth and clear the day arrived to drop off my car and also the day to pick it up, and they were very friendly and really focused on customer service.Service: Body & TrimService: Body & Trim

  Joe G
6 years ago
These guys took car of everything! Check in was fast and easy, they kept me up to date on repairs via text, and I got my car back a day ahead of schedule. The repairs were of high quality the new fender, hood and bumper were lined up right and the paint matched was perfectly. I highly recommend this place if you're looking for collision repair work.

  David Crocker
2 years ago
I took my truck and to have some areas of my truck repainted. When we went to pick it up the molding in those areas was severely damaged. They tried to explain that for whatever reason that's what happened when they tried to pull the molding off. I explained to them that it wasn't my problem. I didn't take my truck in to get damage fixed and get it back with new damage. I finally had to call my insurance company and the insurance company is one that told them to fix it. Very very unprofessional.

  Laura Coronado
2 years ago
My car looks brand new and even looks better than before my car wreck. The General manager was very nice, cares about details and work is impressive. This business cares about the customer.Services: Painting, Body & Trim, Engine repair, Air conditioningServices: Painting, Body & Trim, Engine repair, Air conditioning

  Ashley Riekstins
3 years ago
I love service king! They re always my first choice when it comes to car repairs. They always have my car ready in the date they provide to me, which is normally never longer than 5 days. Great job!

  Cheal Cheallay
4 years ago
I have a very bad experience here. Worst to the worst. I just got my car after they give me a high quote. Now my car is not drivable. I m trying to let them know that I m not satisfied how they do it but they told me that they have nothing to do about it anymore. How can u not fixed the inside motor after the accident instead they just fixed the body? My car have a lot of problems after they said that hey fixed it. Now I have to do out of pocket to fizzed my car cause my insurance said that I reach the limit. Cause this service king is billshit.

  Kimberly Lange
4 years ago
We received wonderful customer service, the type that we believed to be extinct. Sean the manager went out of his way to ensure that we knew the process at every step. Sean even delivered my vehicle on his own time due to a family emergency.. If you have a choice choose Service King Clear lake. Although we are sure that all of the franchise's are equal in quality. Thank you Sean.

  Matthew Dewease
6 years ago
They did a great job on my truck that was broken into. My door looks brand new. They sent updated text messages on my truck which was awesome. The general manager Nick was very helpful. Great customer service.

  Ja (Txman68)
9 months ago
My go to for collision repairs. Quality workmanship, friendly staff repairs done in timely manner. I highly recommend.

  Josh Rowden
4 years ago
Took great care of my truck after I was rear ended. 10/10 would recommend. Fast work. Quick turnaround and multiple updates to keep me informed along the way.

  Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday 9 AM-12 PM
Sunday Closed

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