Discount Tire

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Johnsons
a month ago
Highly recommend this discount tire location!! Traveling for vacation and found a screw in our tire around 4PM and left Discount Tire with no screw and a repaired tire by 5:10PM! Chandler and the whole crew were friendly from start to finish. May just have to travel and come back here when we need new tires. Outstanding customer service!

  Tiffany Biewer
7 months ago
Austin standing out in the heavy rain to make sure we get home safe with the proper air in our tires.TALK ABOUT EXCELLENT CUSTOMER SERVICE!!!!KUDOS DISCOUNT AND THANK YOU SI MUCH AUSTIN!!!!

  Robert Champion
a month ago
I took my car in to get a tire rotation and balance. Like some of the other bad reviews below, the first thing they did was try to "Strong arm" me into new tires on the front. My front tires are not great, but I have at least 15k to 20k miles left before they need to be replaced. The pressure for new tires was so strong I left without the rotation. I did ask for the manager before I left and they were nice and noted that one tire was still in the green (5) the other tire was in the yellow but still good. (4.5). They offered the rotation and balance, but I decided to go to my local guy. I am starting to thinks it only about money now. I miss the Old Discount Tire you could trust.

  Daniel Davis
a month ago
This is the fastest Discount tire I have ever been to. The guys swapping tires out are very nice and the manager is an awesome guy that came out and made sure that I was getting the best price on the tires. I will definitely come here again

  Rosaelia Galvan
4 months ago
Seriously the BEST customer service I have ever received! I had an appointment set for new tires at 8:15. Arrived at 8 just to check in and wait, but the service technician greeted me at my car and said we could start right away. The technicians updated me with everything that was going on and were done less than 20 minutes. Everyone was kind and helpful! Thank you discount tires!

  Anette Cabral
a month ago
Me & my mother went to Discount tire because we had a nail in our tire which we purchased there a couple months ago. Rene was the employee who helped us. All we wanted was to warranty our tire & he kept trying to sell us some more tires (all our tires have been purchased less than a year ago). I understand their job is to push people to buy tires but he s demeanor completely changed when we kept saying no. (It was just me and my mother so he assumed we wouldn t know any better). Customer service is horrible, at least from him. Also, when they replaced our tires initially they broke the stud in our tires and didn t asume responsibility.

  Danica Festa
a month ago
The worst, most drawn out experience I've had with any car/tire/mechanic shop in my life. This company does care about the integrity of your wheels or tires and will do and say just about anything to make a quick dollar off of you. Spent over $1000 on new tires and immediately experienced issues from the second I left the parking lot. Had to take my car back 4 times in a row day after day before someone would even give me a semi-straight answer as to why my brand new won't hold air. The answer they were able to give me was corrosion around the valve stem, and the only solution was to replace the entire rim! So another $300 after just just spending $1000 on tires. My issue here is that this should've been brought to my attention before they even replaced my tires in the first place and how extremely unnecessary and expensive their solution was. Buffing the corrosion around the valve stem would be a speedy solution and cost affective, but they refused. I'll take my car to somebody who cares next time. Thanks.

  MR Al B
a year ago
If you are stuck between two locations and have the option, go to the next one. This isn t the first time I ve visited this specific location and received poor customer service from the employees. Trying to give them the benefit of the doubt yet again, I went to go get a simple air check and was met with an incredibly rude attitude for the last time. Unable to get the employees name due to them going to hide in the back, I did speak with a manager who said he would have a talk with said employee. I ve been purchasing tires from this company for the last 10+ years not just for the great prices but also the great customer service I (usually) receive. The last few times I ve been to this location I was treated like this for an air check.

  Jonathan Chen
4 months ago
It was my first time coming into a discount tire store. I got help from Rene, who was very welcoming and friendly. The tires were worn out and he helped me to get new set of Pathfinder AT for my Tacoma. I was pretty hesitated at first but he mentioned to me about the financing option and walked me through the process. Everything was done in minutes and I got new tires less than an hour. The new tires are amazing, I get better ride and smoother than before. I ll definitely keep coming back to discount tires from now on.

  Nick Garza
a month ago
I had a bad experience at this location like many others. The price was decent, but it all turned sour when they broke my wheel locks... didn't offer to pay for it and wanted me to buy a new set from them... including scratching every rim. Apparently they get too much business and I won't be coming back.

  amy wojcik
6 months ago
I love this place! I always come here and the last 3x I've dealt with John. I got my tire plugged last time no problem while also letting me know I'm due for new tires relatively soon He wants to make sure your safe on the road. He also let me know i needed new wiper blades so of course when i could i went back to get them! He is always pleasant and just a plain nice guy! It's refreshing in this day in age to have someone you deal with be happy. Now I am driving safe! It makes all the difference. You guys have a fantastic employee there. I will definitely be back!

  Serina Gonzalez
4 months ago
My tire pressure was reading low, was told I had a nail. My tire was over 6+ years old, so I needed a new tire. Bruce made sure I was in good hands and it was after hours he made sure all other customers who were waiting were also taken care of. Highly recommend this location

  Raymundo Garcia
a year ago
Great service. Prices are reasonable. . So the time it took was about an hour. They even replace the tire sensor. At no extra cost. I have always had excellent service, no matter witch discount tire I visit. Thank you discount tire for your quick service. Very professional.

  Karl
5 months ago
John and Ethan were both fantastic on the phone and at the front desk. They gave me all my options and answered all my questions perfectly. I didn't catch the name of my tech, but he was incredibly efficient. I was in and out in about 30 minutes. This is a great shop.

  Mike Pantaleano
3 months ago
Fast and politeI came in between Christmas and New Years for a tire with a leak. They have good estimates on how much time it would take, they gave good feedback on what they expected vs what they did.

  Christopher Robins II
4 years ago
Really nice people. I came in to get my tires rotated and balanced. They had ne in and out in about 30min. The people were really professional and seemed happy to help. Good location, nice store. I would definitely refer my friends to this location.

  Eduardo Alvarez
a month ago
Dont trust what they recommend!! Different people working here since my last visit. They were trying to convince me that my Michelin 70k mile tires that only have 59k miles were bald and very dangerous to drive on and i will probably get in a wreck, so I should buy all new tires.The tires aren't even at the wear indicator strands that stick out!They got me to the point where I had to tell them to stop and just say to me that they can't or they just won't do the work!Went to another shop instead.

  Raspberry Gru�ona
10 months ago
I'm new in the area and moved here about 7 weeks agoI needed to fix my tire ASAPI came here and I received an awesome and unique service this is not about quantity it is about qualityRemington and Jesse the greatest they took the time and explained everything step by stepIt is awesome to feel safe and comfortable that they will not rip you off.

  T.C. Nix
4 months ago
Went back WITH AN APPOINTMENT & all went well and purchased a set & all good. Rating Improved - Early July 2 stars - Went in to ask about / price some tires 2 days after 4th. Was there for 10 minutes with employees all over the place. No one said "Hello - we'll be with you as soon as we can" let alone hello. I see a lot of high ratings but can't see the how.

  Don Raines
5 months ago
I purchased new tires at Discount Tire in Cypress, Tx. on 10/24. The next day was my wife s birthday and we were going to Galveston for lunch. My tire light came on so I pulled over to check it out and saw a large piece of metal in one of them. I was able to make it to this store and explained my problem to Chandler. He checked and he had the same tire in stock. He had the tire replaced and us back on the road in less than 30 minutes. Thanks to him and the others there for such great service.

  Mario Martinez
5 months ago
A 2 hour wait ended up 4 hours , then they didn't reset my tire sensors.Got a quote on tires and found the exact same tire brand 100 dollars cheaper.

  Paul Garcia
6 months ago
I've been coming here for as long as I can remember and I've been in this are for 25 years... In all these years I can describe the service as average because sometimes it's a great and sometimes it's very bad, this place has gotten me out the door very fast during busy times but then again these are the same guys that damaged all of the lug nuts on my Land Rover. They replaced them all but it was a very expensive mistake, almost as much as a whole new set of tires. This is the same place that also over torqued the lugs in another one of my cars. I like a nice quality set of valve caps and no matter what, 100% of the time they always end up losing one or two. Every single time! I've gotten used to taking them off before I get my wheels replaced or repaired because I know they're going to lose them. There was even this one time where I waited for over two hours and then when I got up to ask about my car they had totally forgotten about it and it was marked as finished and had not been serviced. Over the years I have taken about ten cars here to get my tires replaced and service because at the end of the day you can't get a better price anywhere else. The experience is hit-or-miss but you're just going to have to deal with it!

  Laura Breaux
6 months ago
I would normally give Discount Tire 5 stars, but not today. I had an appointment for my tire rotation and balancing. I checked in 10 minutes before my appointment time. My car was not taken into the garage until after I waiting 40 minutes. I'm not sure what the point is of setting an appointment. What I noticed was a lot of guys "working" in the garage, but some were on their personal cell phones and others were taking their own sweet time not doing much of anything. So, while I am always pleased with the professional tone of the intake fellas & actual work done on my vehicle at this location, now I know that appointment times are not necessarily honored, and I should be prepared to wait much longer than expected.

  Damon Fernandez
3 months ago
Bought new tires less than a year ago from another discount tire, but moved so scheduled an appointment for a tire rotation at this one. Knowing my tires are relatively new (from the computer) and before even seeing my car, began trying to sell me new tires, then refused to do the tire rotation unless I bought new tires.Did not and won t be back to a discount tire.

  Natalie Cooper
6 months ago
I wish I could leave more than 5 stars. They were so kind, helpful, and professional! The work ethic of their employees was stellar and could not have been more professional. They literally patched my tire for free! I will never go ANYWHERE else! If you need anything tire-related, this is the place to go!

  G R
4 months ago
A true gem in clear lake!Solid service, friendly hard working crew.Been coming here 20+ years and will continue till I am ordered to stop driving.

  Amir Tajdar
2 months ago
Great price and more affordable than every where else.Smart and expert technicians, very polite and very responsive.I appreciate them all!

  Kellie Adams
5 months ago
Dependable, knowledgeable and friendly place. With the constant change of temperature this time of year, I stop by regularly to have my tire pressure checked. They do it for free. Thank you Discount Tire ;)

  Joel Padilla
6 months ago
My wife went up there today with my two kids to get a lose tire put on our truck!!! We had a spare tire on the truck! They told her they weren't Able to put the spare back up under the truck for her because it was tangled up so my wife went home and she decided to try it so we wouldn't get the spare tire stolen from the back of the bed of the truckAnd sure enough she had no problem at all putting the spare tire under the truck while the kids where napping!! Goes to show how much integrity they have!! It's called being lazy!!!! We are never going back to this location ever again!!!!!

  Lorena Sumner-Nassif
6 months ago
!!Women beware!!I went in to have air placed in my tire. I was told there was a nail and they could try to plug it. When I asked how much it would cost the manger told me it would be free unless they couldn t fix it. I saw a gleam in his eyes and knew no matter what I was going to be told the tire needed to be replaced. This is exactly what happened but I need very specific tires for my BMW. They told me they could order the tire for me but I was leaving on vacation the next day and needed this fixed ASAP. BMW looked at the tires and said the only thing that was wrong with it was they had put too much air and I was lucky it didn t blow out on the way to the dealership. It s been 6 months since this happened and my tire is still going strong!