Clear Lake Auto Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ciara Lovell
a week ago
This was my first repair shop since moving to Houston three months ago. So let's get into it...from the phone to face to face, the customer service was amazing. I've adopted Matt as my guy. My experience with him has been amazing. The entire shop is very friendly/kind. I love the way the send the invoice options.

  Alisa
3 weeks ago
My experience with Clear Lake Auto was amazing! They were friendly, professional, and fast! They went above and beyond with washing and vacuuming out my car after the service, which I really appreciated. Phillip was awesome! He gave me great additional information of future services my car may need. Definitely recommend 10/10 if you want great, fast, and professional service!

  LaVarrick Seoane
a month ago
I d give 10 Stars if I Could. Had a failed inspection and spent a few hundred dollars to fix it. Still would not pass. Went to three other places that were not at all helpful. One call and with the Help of Phillip, dropped my car off and picked it up the next day with a passed inspection. My car was also cleaned and detailed upon pick up. I will go here for all of my auto need from now on. Big shoutout to Phillip. Thanks man.

  Zachery Hemphill
2 months ago
Best service center in town. Tim & the crew are hands down the most honest and reliable people to work on my vehicle. They have done everything from front end alignments to the evaporator coil on my heavy duty vehicle. Best turn around time and they take care of the vehicle & even washed it for me. If I call them they give me honest & reasonable times they can get the work done. Plus they are open on Saturdays which is the best thing around. Again much appreciation for these people & for Tim taking care of all my needs whenever I call.

  Anjali Perera
4 days ago
Came by Clear Lake Auto to help fix a splash guard that was dragging. I m from out of town - but they were so helpful getting me in and fixing the issue for me quickly so I could make it back to Dallas! Communication was fantastic with Matt both over the phone and in person. I wish I lived in clear lake again to have them as my go to mechanics! Thank you for everything!!

  Matt Samuels Photography
3 months ago
I recently visited this place and was blown away by the exceptional customer service provided by Tim. From the moment I walked in, he greeted me with a smile and went above and beyond to ensure that all my needs were taken care of.Tim went out of his way to explain all of the services my car needed, and gave me an accurate estimate of the cost, which I found to be very reasonable. He also kept me updated throughout the entire process, which made me feel confident in the work being done on my car.The efficiency of the service at Clear Lake Auto Service was also impressive. They had my car serviced and ready to go in no time. I was extremely satisfied with the quality of the work done on my car, and I would definitely recommend this place to anyone looking for an honest, reliable, and efficient auto service shop.Overall, my experience at Clear Lake Auto Service was fantastic, and it was all thanks to Tim and his exceptional customer service. I will definitely be returning to this place for all of my future auto service needs.

  Jason Sager
a month ago
We had a great experience having a car serviced by Matt, Phil and the team at Clear Lake Auto Service. From start to finish they were extremely helpful and provided clear explanations to the quote and all of the services provided to get the car running again. Hopefully we won't need to see them anytime soon, but we know where to go for friendly, thorough and affordable auto service!

  LaTasha Harley
3 months ago
The service I received from Tim and Sam were superb. They went beyond the normal support you would receive at an auto repair shop by sending pictures of an oil leak that wasn t handled properly at a dealership. They also allowed me to take video of the work they completed and the work by the dealership which was subpar in comparison.In addition to providing great customer support their prices were reasonable. Tim provided a detailed report of the work they completed .I would definitely take my car back for additional services. Thank you for honesty and openness.

  Elaina Morris
3 months ago
I always heard great things about Tim by family. In my own experience, I hit a block of ice on the road and brought in my car with a coolant leak. I needed a few things done and Tim and Allan worked on my car and got it to me in a very timely manner so I could drive to work only a couple days later. Tim updated me regularly on the diagnostics and was very thoughtful about the cost. Highly recommend.

  Ronnie Peret
4 weeks ago
I've been a customer of Clearlake Auto Service for nearly 5 years, and they've always done great work, charged fair prices, honored their warranty (only needed it once), and were a pleasure to do business with!! Give them a shot!! You won't be disappointed!!

  Maggie Sager
a month ago
They were able to get my car in quickly, and they did a great job! They kept clear communication the whole time and were very thorough, making sure everything was perfect before I picked it up. Matt and Phillip were both super helpful and informative, great car mechanics!

  Conner Dunaway
3 months ago
Tim was amazing! This was one of the best experiences at a mechanic!Quick, straightforward, and kind! The best traits you can have in customer service!When I came in: i had a picture of my sway bar link that was torn, he informed me of some things, and then we went on a test drive so that he could hear the issue i was having.Once we got back, he gave me some estimates and let me know a technician would be able to diagnose (100%) and fix the issue!After a few hours they sent me a diagnostic sheet with my whole vehicle inspected! From the wheels to air filters all the way to fluids, they covered and assessed each part!They did not try and push me into anything else, and even in fact let me know some of the things i could do at home for cheap!I ll be taking my vehicles here from now on!

  S D (Diddy)
3 months ago
Chris Pratt works here so that's cool.The staff has always been friendly, though they do push extra services and "things to watch out for" and bit harder than the shops I'm used to.I really appreciated the courtesy ride home (and pickup!) So I could avoid Uber. This really came in handy and I felt taken care of.The work done on my truck was to my satisfaction. A quality shop is hard to come by these days. I do wish the parking situation was better at this location but it is what it is I guess.

  Hannah Carroll
4 months ago
I really appreciate the work Clear Lake Auto Service did for me and my car. After a flash flood, I had to get my engine replaced and detailing done, and these guys fixed my car up quickly, efficiently, and with great results. My thanks for your hard work and great service!

  Nolan Cmerek
2 months ago
Tim at Clear Lake Auto Service is great! They had to replace our engine after the engine was flooded with water damage from Galveston roads. They worked with our insurance company and got everything covered. Our car is running good as new. Highly recommend!

  Mike
6 months ago
I will always be impressed with the quality of the services that I have gotten here. Tim has taken great care of me no matter what problems I have brought to him. This most recent visit was my Ford Transit Connect and rewiring the headlights. Everything came out great! I will absolutely recommend Clear Lake Auto to anyone who is looking for quality and customer service.Services: Electrical repair, Electrical

  L'Oreal Smith
3 months ago
I would recommend this place to everyone.Customer Service 5 StarsLabor and Repairs 5 StarsCommunication 5 StarsEmployee Matt 5 StarsMatt kept me updated on everything that was wrong with my car and the cost . The repairs were done quickly compared to other places . They even drove me home when I dropped my car off for service. The thing that surprised me yhe most was that they washed and vacuumed my car after the services were completed.I will be coming here for all my repairs from now on . Compared to Firestone right down the street , this place is on another level when you want to get the job done right.

  Brandon Huxley
3 weeks ago
Positive small business feel. Friendly and respectful. They have my cars best interest in mind. I even left my lunch in my car when I dropped the car off with them and they shuttled it to me.

  Brooks Walker
5 months ago
At least ten years ago a friend recommended Clear Lake Auto Service. It is a 30 minute drive from my home, and I continued using more convenient locations. I had problems with all of them, and finally decided to give Clear Lake Auto Service a try. So far, my only regret is not going to them sooner.With their evaluation of my vehicle, and service of issues, I now believe they are the best I have ever known, and I plan to continue with them indefinitely.

  Joel Salazar
3 months ago
These guys are professional and nice. I was impressed with how personable they were. I was referred to Clear Lake Auto by a friend. He said he trusts this team. Thank you guys for your outstanding work and for being so respectful and nice.

  Lona Hebert
3 months ago
My engine light was on. Since it was the day after Christmas a lot of places were closed and I happened to go by Clear Lake Auto and they were open. Tim and Phillip took my car right in that morning and found the problem right away. By 3 that afternoon they had fixed the problem promptly at a fair price. I am so very pleased. Thank you Tim & Phillip!

  Lawrence Neumann
4 months ago
For transparency and quality service at a fair price, I highly recommend Clear Lake Auto Service. Tim and his colleagues have saved me thousands of dollars over the past five years by properly diagnosing what's wrong with my vehicle, which is why I refuse to have my vehicle serviced anywhere else.

  Robert Ozment
2 months ago
Great service and had me in and out quickly. I believe the gentleman the helped me was named Matt. He was very professional and knowledgeable. 10/10 I would recommend Clear Lake Auto to others.

  Shirley Yarbrough
2 months ago
Fantastic initial contact. Philip Spain went over anticipated work to be done and explained it clearly. Old car and he told me what needed to be done first. Just completed first $1,000 of repairs.

  Mike F
7 months ago
I've been using Clear Lake Auto Service since I moved here in 2007. AAA certified quality and an extremely helpful group of folks. They not only take care of our cars they explain everything in advance before you are charged for it. I wouldn't trust my family to any other shop. They are a business of quality and most importantly integrity.Service: Tires

  Jamie Reifert
a month ago
Always a great job done by everyone there. 2 Differential flush, coolant flush, trans flush and fuel injectors cleaned. Finished in a timely manor and everyone is friendly and great to chat with

  M P
6 months ago
We have been bringing all our cars here for many years. Repairs, tires, etc. Top notch customer service - which is sadly rare now. Very often they'll provide guidance that can avoid bringing it in a vehicle for service as a DIY. I highly recommend them to family and friends. Tim helped us most recently and was extremely helpful.

  Britney Thomas
5 months ago
I highly recommend this auto shop to ANYONE! The very first time going here I walked in and asked for my entire break system to be replaced. They told me they would happy to but it was not necessary for any purpose other than aesthetics/squeaking.I don t know of any other place that is so honest even with someone who doesn t know much about cars

  Michael Coble
7 months ago
We took our vehicle there after being at another shop. Tim had such great knowledge and professionalism with us. He was able to bring the car in pretty quick and discovered what the actual issue was (along with the tech). He then called immediately to let us know the issues and we were able to get it all resolved with absolutely zero headache. Can't ask for much more in a shop nowadays. We definitely will continue bringing out vehicles here for further needs!Services: Air & cabin filter replacement, Tires, Steering & suspension repair, Wheel alignment, Battery

  Grant Beehler
2 months ago
I have been going to Clear Lake Auto Service for years, and they have always given us honest recommendations and treated us fairly. I would recommend them to others!