Benson's Wheel Alignment & Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Amber Schrock
3 weeks ago
Benson's is fantastic! My friend's Honda Civic stopped running on a Saturday and I had it towed to them forgetting they were appointment only. I called Monday morning and they were able to get to my car after their appointments that day. They were finished with the car by 4pm Monday. Total repairs for some serpentine belt work were about $500 for something another mechanic would've charged me $750+ for. They're honest, knowledgeable, and fast.

  Bailey Rollins
2 months ago
Benson's Wheel Alignment & Service takes excellent care of our vehicles, ever since my family and I discovered them 2 years ago. If i could give them 10 billion stars, I most definitely would! It is truly difficult to find an automotive shop that provides quality service and fair prices like Benson's these days. The front desk employees and mechanics are extremely top notch, knowledgable, trustworthy, and upfront honest folks! Benson's always does a spectacular job getting us out of binds when our vehicle's have their rainy days, and I couldn't be anymore thankful. Thank you Benson's for continuing to keep our vehicles running like a top and safe for the roads!

  Megan Sip
3 months ago
I've been taking my cars here for at least about 15 years and they helped keep my last car going for nearly 250k miles. They've always been very honest and up front about expected costs, which repairs are more urgent and why, and which repairs you can hold off on for a while.The pricing has always been fair and reasonable and I've never had a repair bill cost more than what they initially quoted. They never moved forward on a repair without making sure I was ok with it and the cost and there's even been times when it cost less b/c they realized certain parts didn't need to be repaired once they started the repair.I come from a family of mechanics and farmers (often effectively become mechanics) and dealing with car repairs was one of the things that stressed me out the most moving away from them...especially, as a woman. But, I never worry about any of that at Benson's and wouldn't hesitate to recommend them to anyone else (and have many times already).

  a. barker
8 months ago
Needed back brake job on my fj. The last two shops that did the work did I was really not happy with. They told me they are really tight, appointment wise, but would try to fit it in. Because they are so well respected, I was willing to wait. I will never go anywhere else.

  Amy Walker
a year ago
My review is overdue. My catalytic converter on my 2009 Honda Element was stolen Jan 2021. My friend's mobile auto mechanic highly recommended Benson's to replace. They were professional, friendly, efficient, priced fairly and knowledgeable. About a week after it was replaced I brought the car and a Cat Clamp catalytic converter security apparatus I bought online to be installed. It was a first for the mechanic and he did a great job. I sat outside the bay watching the process since I am curious, and once finished he let me walk inside and explained exactly what he did in the installation and why. Took less than an hour to completion. And, praise the Lord, my converter is still there.

  Glenn Pangilinan
2 months ago
Benson's has been around for a long time. While most know them for the alignments, they truly are the best at diagnostics and repair also. They haven't been around this long for not being good at what they do! Thanks guys for taking great care of my old truck. She's running like a champ!

  Jessica Byrd
3 months ago
My family and I have been using Bensons for years now. We love that it s a family, local owned company. Customer service is great and prices are reasonable, especially with the quality of service provided. We would recommend Bensons to anyone!

  Christopher Peirsol
a month ago
Went in for an estimate, and they did what they could to align the front end. Will definitely be back to have them repaired the issues soon.Very honest and trustworthy.

  Kaylan Clark
4 months ago
Best shop in the area. I took my car in a few times for a noise that was hard to diagnose and instead of throwing parts at it they waited until they could reproduce it. I won't take my car any other place, these guys are honest at a fair price.

  Bridjett Oppel
9 months ago
****10/10 HIGHLY RECOMMEND- Every team member we've talked to has been so much help. I always refer anyone who asks to go to Benson's! They get you in and out quickly and their prices are fair. We've been there a few times now and one time they even helped us with our tire pretty much at closing time without an appointment. They're amazing and I send all my friends and family here if they have troubles.

  Sonya Williams
5 months ago
One of the best! Customer service, fair pricing and knowledgeable. If you not having your car serviced here you are throwing $$$ out the window

  Dorothy Taylor
2 weeks ago
Once again, I received quick and efficient help today at Benson's. Saved a road trip. Thank you Isaac.

  Trisia J
3 years ago
Benson's is like a part of the family. We have been going to Benson's since our son's were babies and they are grown with there own children. Benson's is the best auto shop. We don't use anyone, but them. The customer service is awesome. What would we do without them. The BEST place to take your vehicle for care.

  Kent Anthony
a month ago
Tyler and Isaac were very helpful and had my car repaired quickly, for a reasonable price, and with smiles.

  Michael Pekrul
a week ago
Very fair auto shop that are honest and affordable.

  Joseph Mays
a year ago
The best car shop in town! They do get really busy so they prefer you make an appointment. They are honest with you. I went in to get my brakes done, and they told me I had about 80 percent left. They could've just changed them out and charge me for brake job. Aaron is the guy to talk with at the front desk!

  brett haywood
a year ago
Brought my truck in for an alignment and power steering issue. The guys at Benson's called and were very honest and up front with the cost of the potential repairs. It is really hard to find a shop that not only is honest but also puts out quality work. I will continue to bring them my business and refer any people I know. Thank you again to the employees of Benson's!Services: Steering & suspension repair, Wheel alignment

  Robert DOZA
10 months ago
Did my 55 chevy! That nobody would align but they did a excellent job. Can't think them enough.

  Clara Phillips
6 months ago
This is one of the only places my dad trusts for complicated or important car repairs. They re always friendly, and are great at diagnosing issues.

  Tammy Wiggins
11 months ago
I was traveling and needed an alignment, along with a couple of tires; my son suggested Benson's. They had me drop it off, stating it could take 4 days to fit it in. It was ready earlier (2 days) than quoted, reasonable price and job well done.

  Marc Edelman
2 years ago
I have been using this business for 34 years. They always take care of my business at a reasonable price. Trust me, getting it done correctly the first time is really important to me. My time is worth money. Most other shops around here require 2 or 3 return trips to fix things. I am happy to pay for the job once and get it done correctly at Benson's. Now that Tyson is running it, it is like nothing changed from the first day I started going there. One time I brought my 2008 Hyundai to them because my front end was making noise. I was expecting a $500.00 bill at least. I was pleasantly surprised, the bill was $75.00. The parts were covered under warranty from 2.5 years previous. Where else is that going to happen? Only at Benson'sServices: Tires, Steering & suspension repair, Tire rotations, Wheel alignment, Brakes, Air conditioning, Oil change

  bla bla
6 months ago
This is an honest mechanic. And they do a great job informing you and are respectful of your time! I'm happy

  Bill Gassmann
9 months ago
My wife's car broke down in Dallas today and I had to have it towed to an unknown mechanic. I called Benson's, told them the problem, and they gave me a rough estimate of what to expect for parts and labor. That's how much I trust Benson's! Will always recommend to anyone I know around Webster / Friendswood / League City!Service: Auto engine tuningService: Auto engine tuning

  B Edwarda
a year ago
Excellent service, Reliable honest work, I have been bringing my vehicles here since 2009 as needed. Great prices! I have recommended this place for many years! Thank you Bensons.

  Aaron Webb
8 months ago
Did an excellent job aligning my lowered F150 after another shop said it was not possible. Worth the wait to get an appointment as they really know what they are doing.

  Herman Anguiano
2 years ago
Excellent customer service! Honest, great prices, organized, this shop is the best shop I ve been to. Gave me a ride to work. If your vehicle stays overnight or coupleDays they will lock it up in back and make sure it s safe and secure. Will definitely come back for future automotive work and recommend to family and friends. Thank you Benson s! .

  Liz Carney
a year ago
Bensons is the only auto shop in the area that won t lie or scheme to get extra money from you. They were able to quickly diagnose and fix every issue that came up on my 2000 bmw at a fair, reasonable price. They do quick, quality work. I previously went to a German auto shop that constantly scammed and lied, it was such a blessing to find Bensons!

  Sherryw3
3 years ago
The guys were very accommodating, they let me leave my Jeep overnight and pick it up the next day even though it was ready. They did a great alignment that wasn t the easiest to do. Lots of issues, but they took very good care of us. Top notch place! I would highly recommend.

  Andrew Davis
2 years ago
Were informative and helpful. Quoted us several hundred less than 2 other places we went to in town. Definitely trust them to just repair what needs to be fixed and at a reasonable price. Will be using them for all my car needs moving forward.

  Shannon Allmann
8 years ago
Benson's is the most honest, highest integrity, truly good workman that we've ever worked with. We've been taking our cars there for years (after someone else highly recommended them). There have been several times that the dealer has told us that we needed to get something done and Benson's said there was nothing wrong with our car and they didn't charge us a thing! And every fix they've done on our vehicles has always been excellent - and I believe they warranty their work as well. They are very, very busy so I highly recommend making appointments for your automotive fixes, but you won't be sorry for taking it there!