Special D Automotive
4.7 (77)
2034 TX-66, Rockwall, TX 75087
(972) 772-0499
specialdautomotive.com
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
Special D Automotive is a reputable auto repair shop located in Rockwall, TX, offering a range of services including general repairs & maintenance, oil changes, vehicle inspections, A/C installation & repair, brakes, electrical services, engine diagnostics, engine repair, wheel alignment, and more. With a focus on honesty, integrity, and quality work, Special D Automotive has gained the trust of many customers over the years.
Services offered: General repairs & maintenance, Oil change, Vehicle Inspection, A/C installation & repair, Electrical, Auto engine diagnostic, Engine repair, Auto A/C replacement, Brakes, Auto maintenance, Wheel alignment, Auto windshield repair, Auto glass replacement.
Special D Automotive Reviews Summary
Pros
- Dwayne, the owner, is highly praised for his honesty, integrity, and hard work, gaining the trust of customers over the years.
- Quick and efficient service, with many customers mentioning fast repairs and accurate diagnostics.
- Reasonable prices and fair treatment, with several customers appreciating the affordability and transparency in pricing.
- Knowledgeable and skilled mechanics, such as John and Robert, ensuring quality work and reliable service.
Cons
- One negative review mentioned an incorrect part installation leading to further issues with the vehicle, highlighting the importance of precision in repairs.
Suggestion
Ensure thorough quality checks after repairs to prevent any issues arising from incorrect installations.
Positive Words
honest, trustworthy, reliable, efficient, knowledgeable, friendly, fair, skilled, great service
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
David Hawkins
a month ago
Dwayne is amongst the more hard-working honest people that I know. Trust is a valuable thing and it is often hard to come by in automotive shops. I have trusted Dwayne with my vehicles for several years and will continue doing so. He is frequently able to take care of my vehicle's problem within short order, even when their shop is very busy. Highly recommended.
E Ellis
a year ago
Highly recommend. Super friendly people, reasonable prices and quick repairs!A different shop had quoted a price 3x higher and a time of repair twice as long. I went to get engine mounts replaced, and since it was more affordable than expected, I was also able to get my a/c serviced and car inspected!Needless to say, I will definitely take my car there for any repairs in the futureServices: General repairs & maintenance, Vehicle Inspection, A/C installation & repair
Javier Rodriguez
4 months ago
This place is reliable, quick and upfront. I will be using them next time I have car maintenance or repairs.
Holly Lyons
a year ago
Special D takes care of our fleet and our personal vehicles as well. We know we are going to get an accurate diagnostic, quality work at a great price every time. John is a fantastic mechanic! I high recommend Duane and his team.
Brad Hauf
a year ago
Dewayne was an excellent guy to work with on my daughters car. She was told by another auto shop she had to replace all her motor mounts and Dewayne found we only needed to replace one saving us several hundred dollars and he had part ordered and installed in about a day. Thanks Dewayne for you honesty and integrity. God bless you sir.
Jonathan Lyle
4 months ago
Great experience getting my oil changed! Look forward to using in the future!
Chris B
a year ago
It's great to have found a honest and reliable automotive mechanic in the Rockwall area. DeWayne is awesome and will shoot straight with you on needed repairs. I will take all of my cars to him from now on.Services: General repairs & maintenance, Wheel alignment, BrakesServices: General repairs & maintenance, Wheel alignment, Brakes
Kristi Cleveland
a year ago
DeWayne Irwin is more like family after over 20 years of making sure my kids & I were in a safe, well maintained vehicle. His honesty and integrity are simply unmatched always fair & always there to listen when I d call with tons of questions about purchasing used cars for my teenagers.. the teenagers who were toddlers in car seats when he first started servicing my 2000 Nissan Xterra almost 2 decades ago.. He d answer with his usual .. hey gal, what s going on? .. and his calm demeanor always put me at ease.. He s the ABSOLUTE BEST EVER.. do NOT take your cars elsewhere.. it might take a few days to get to you.. but that s only because Special D is the BEST! Thank you DeWayne & the amazing team for taking care of me and my family all of these years..Services: General repairs & maintenance, Electrical, Auto engine diagnostic, Engine repair, Auto A/C replacement, Brakes, A/C installation & repair, Auto maintenance, Oil change
Greg McMahan
3 years ago
I was referred to Special D under unfortunate circumstances, but it turned out to be a blessing in disguise. I had my oil changed somewhere else, but they didn't put the oil drain plug back in properly and it drained all my oil. Dewayne at Special D got my truck towed quickly, and was able to fix it and have it ready for me that night, even though it was already very late in the afternoon when I called him. His price was fair and he was friendly and professional. I feel like I found a mechanic I can trust, and even though I live in Dallas, I will now go to Rockwall for my automotive needs, including future oil changes!Services: General repairs & maintenance, Oil change
Rhonda Roge
a year ago
Vehicle in and diagnosed quickly. Fixed in a timely manner at a fair price. Will continue to bring all our vehicles to Special D- always a great experience with DeWayne!
Kevin Stovall
3 years ago
My family has been using Special D for many years. We really appreciate their fast and honest service. They never upsell or push unnecessary services, so we save lots of money by using them for all our automotive maintenance and repair needs. Highly recommend.
Josh Rawlins
6 years ago
Let's start off first talking about the honest & service Special D Automotive provides. I was at work needing my fiances car fixed. I called up there & talked to Dwane told him what the car was doing & he had a tow truck at the house within hours while I was at work getting it to the shop. Within no time we found out it was the starter. I told him to go ahead and fix it & ill pay him Wed. Called up there while at work & paid for the service. Looking at the receipt detail he did not price gouge us at all & fixed it properly without me worrying a slight bit about the service they provided. I will recommend SPECIAL D AUTOMOTIVE to everyone out there reading this review & would suggest them to anyone needing an honest place with great work for all their car services needed. He even told me he would personally take the vehicle to my wife while I was at work to go above and beyond the service they provide! Thank you Dwane again & if anything goes wrong with our vehicles ever again or just needs a tune up we will be seeing you.God bless Mr. Joshua Rawlins
Rilee Toews
5 years ago
10/10 Recommend. Dwayne is the only person i trust to work on my car and know that i am not being scammed out of my money. Great customer service, and I can get my car in and out in a timely fashion.
Steven Stine
a year ago
Quickly diagnosed the issue and had the part shipped to the shop very quickly. These guys are very knowledgeable and Duane is very honest and runs a great business!Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change
Ve Fit
5 years ago
These days it's not always easy to find a good trustworthy mechanic. Dwayne has always treated me fair and done a great job. Now I refer all my customers to him.
Paul Sturgeon
5 years ago
Great place to get your vehicle fixed! Robert (the lead mechanic) is the best I ve ever met and Dwayne (the owner) is great to work with. I would not take my vehicles to anyone but them!!!
Paula Heinrich
a year ago
My Husband and I both highly recommend them!!!Honest, fair and friendly service!!! We can't say enough good things about them!!!
Jack White
8 years ago
TERRIBLE!! DO NOT GO HERE!! They installed the incorrect part on my truck (harmonic balancer) causing a terrible engine vibration leading me down an expensive path that included a full rebuild of the transmission. It wasn't until I paid $1650 for a new transmission and got back in the truck when I noticed the vibration didn't go away. I called and made them read me off the part number they used and I typed it into google only to realize they ordered the wrong part. The boss's response "Well they sure looked the same" and keep in mind the difference in these parts is the weight anyways and never the looks. Unprofessional, uneducated, and most importantly they DO NOT DESERVE your hard earned money.
Cathleen Lewis
4 years ago
Dewayne is awesome!! Very helpful and knowledgeable. Above that he s honest and has great integrity. I completely trust and recommend him.
David Quiroz
5 years ago
Excellent service .this guys know what they doing I will highly recommend it I have a issue with my truck .went to three different places they all charge super high just for diagnostic but here oh boy!! Super happy and my truck drives like new
Kalin Seamans
a year ago
Honest knowledgeable mechanic at a fair price. I ll never take any of my vehicles anywhere else.
girlwiththeregrettabletattoo oo
3 years ago
I have used this shop several times. You will not find a more honest mechanic. Great work done quickly at a reasonable price.Services: General repairs & maintenance, Engine repairServices: General repairs & maintenance, Engine repair
Ron Larsen
4 years ago
In my opinion, the owner Dwayne, has always treated me fairly and done exactly what he said he would do. If you're looking for an honest mechanic this is the place you should go.
John Tucker
4 years ago
Price kept going up. And when we picked up check engine light is on and truck dies several times. Mechanic says they turned engine upside down when they removed it and that may be the cause. 3,000 to repair. Will never go back
edward09603
6 years ago
Great service, great people. Robert worked wonders on my 65 Mustang with a custom front end. Dialed it in so it drives like a modern car. Thank you!!
jeanine flores
8 years ago
They truly know what customer service is all about. Friendly, outgoing and honest. I wont take my car or truck anywhere else. Awesome people.
Becky Billups
6 years ago
HONEST company- the price at checkout ended up being $60 less than I was quoted over the phone days before because some of the parts being cheaper than expected. Definetly a first for me to go to checkout and have a surprise price that s not higher!
Cole Reynolds
6 years ago
Out of all the shops I have been to this one does a great job. Most shops just try to get you in and out as fast as possible but this one really makes sure your vehicle is running correctly before you get it back
Sherri Crayne
a year ago
Honest mechanic shops are hard to find - Thankful that I found Dewayne and his crew.Services: Auto windshield repair, General repairs & maintenance, Auto A/C replacement, Brakes, A/C installation & repair, Auto glass replacement, Oil changeServices: Auto windshield repair, General repairs & maintenance, Auto A/C replacement, Brakes, A/C installation & repair, Auto glass replacement, Oil change
Lee Ann Offord
2 years ago
Great service everytime. I've used them for years and I trust them with all of our vehicles.