AC Parts Warehouse | Aero Climate Control

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Joe Crawford
5 months ago
I had a great experience with AC Parts! They had the Sanden compressor I needed in stock, and were able to make me new hoses on the spot. The service was quick and efficient, and the staff was incredibly knowledgeable and helpful. I couldn't have asked for a better experience. If you need AC parts, AC Parts is the place to go.

  Benjamin Mahaffey
5 months ago
Sent me the wrong fitting, sent two emails with no response. Cost me a week. Would advise buying from Napa if they have the part.

  troy wegner
7 months ago
Great prices but slow for any warranty claim. I've used acparts a few times due to the good prices. I had to send back a compressor for a warranty as the clutch came apart. Compressor still rotated just a failed clutch. Super obvious and a no brainer. I have waited 2 weeks now and still no credit granted. Still being told we will get to it. I have other parts that were going to be ordered for another job, but am holding off to see how they handle this claim. It was $41 to send the compressor to them out of pocket as well. When time is of the essence on a/c repairs in the summer months waiting and waiting and waiting for a confirmation on a warranty drags out my business with my clients and my billing. This is ridiculous. I gave them a 3 only for the good prices they offer. All my orders have been on line so no human contact. The human contact came in only for warranty. So far 4 phone calls and still no answer on the claim.I feel they can do better on this and really should be more pro active on the warranty claims. Not just because I am a company too but its customer service at its most basic level.Going forward with this company for us will be dependent on the outcome for sure.update: It took 5 weeks and numerous phone calls to get the warranty credit we were owed.

  Mike hd
a year ago
I bought an air cylinder dual shaft BOA 80-618-019 for$70.98, July 19,2021, Order 42161, up to date not yet delivered or refunded, when I asked I was told order was delivered in address by ups ,I asked a picture of the order delivery and signing but was told no picture taken and confirmed signing was not omn signature, call many times was told will be refunded but upto date nothing, I was okay with errors occurring on delivery but then I expected refund. Finally had to order part from freightliner took 3 months, but part was delivered since its a 1999 truck model...Will not order again. Customer service is low.

  chris smith
a year ago
These guys will help you out in a bind I was needing a evaporator for a Freightliner and everyone else was 6 to 8 weeks out I got on the phone with the owner and he only had the display with a expansion valve on it and he got it to me in 3 days for a job I was on. Will use for my future ac part's.

  John Ladd
2 years ago
I wouldn t buy from these folks. In the process of trying to do business with them cost me a customer was told 4 different things even the owner Ricky don t have a clue.

  Ed Hodges
5 years ago
These guys always go the extra mile. I have been doing business with them the last 4 years and service has always been excellent.

  Reggie Lawrence
4 years ago
Looking for a unique blower motor, James & Ed went out of their way to help me find what I needed. Thanks a bunch!

  Bonnie Lantz
3 years ago
Very friendly, live that I was important to them. Thank you!!!

  Clifford Witt
4 years ago
Very friendly staff. Pricing & availability was excellent.

  Anthony Gonzalez
5 years ago
Very knowledgeable staff. Had every part i needed

  kevin katc auto
4 years ago
Great folks run this family owned business

  Dean Glass
6 years ago
they overcharge and laugh about it. Unethical company! Avoid!!!

  Reed McCormick
2 years ago
Fast and friendly service.

  Ricky Harville
2 years ago
Awesome as always.

  Brenden Roberts
3 years ago
love this place!!

  Billy White
9 years ago
Awesome thanks

  Alfred Garrick
2 years ago
bad

  Jennifer Rodriguez
8 months ago
Does anyone know if he speaks Spanish or a cell phone number to communicate please if he sells wholesale because he doesn't answeralguien sabe si habla espanol o numero cel para comunicar pliso si vende por mayoreoo porque no contesta Does anyone know if he speaks Spanish or a cell phone number to communicate please if he sells wholesale because he doesn't answer