Fred's Radiator & Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  David Martinez
2 weeks ago
Excellent service and very reasonable prices. I called to explain what was going on with my vehicle and was told to bring it by. Upon arriving, I was greeted with a warm welcome by a gentleman outside and directed to Fred. Fred was very informative, explained to me what was wrong with my car, and got everything taken care of promptly on a Saturday morning. I highly recommend this place if you are having any issues with your car.

  Andrea Washington
a week ago
As we all know when dealing with mechanics it can be a nightmare! Well my dad always recommends me to Fred! This time i got to experience Fred for myself! Humble, caring, and honest! He took his time and found out what was wrong with my car. He took his time explaining it and FIXED it! Not only did I get a car experience but I was able to get some Godly wisdom from him I am grateful for this Man and his employees! If you are in need of a good mechanic stop by and tell him I sent you! If he cant fix it, he is honest enough to tell you!

  Coach Cathy1111
3 months ago
I had taken my car to a local auto repair shop with some issues and told I needed a new engine. I wrote a post in my small community s FB group asking for car repair shop recommendations with good customer service & affordable. One person highly recommended I take my car to Fred s. He shared someone had taken their Chrysler to Fred s the week prior with the same diagnosis to find it was actually something minor. Praise God, the same occurred for me! Fred made me comfortable the moment I phoned him with my situation. He assured me he would do his best to find and fix the issue. Great customer service & affordable, which was my request in my FB post. My car is now running smooth! 13 years old with 109K ready to take her 200K and beyond! Highly recommend Fred & his crew!

  Yaru DePon
6 months ago
Was stuck in Waco with worn brakes and had a replacement set on hand I was hoping to get installed. While calling around, I spoke with two employees at this shop, a woman and a gentlemen who I imagine was the owner or manager.For simply looking or asking for help, I was berated for owning an electric car, despite needing service that is fairly typical on most cars. The phrase it s your own fault for purchasing that car, you know what you re getting into is not something I imagine someone who needs help should hear in a time of need. I understand I may have been a bit needless as we were trying to solve our problem, but I did not expect this degree of treatment or discrimination for owning a particular type of vehicle. They were also very unwilling to help when I was hoping for any referral or recommendations on how I might be able to get my brake pads replaced. Ultimately, I was left without help and feeling even worse than when I began the call.Would not recommend for service.Absolutely would not recommend if you own an EV.Tesla and EV owners, this is exactly where you ll find people willing to make you feel bad about your purchase.Unless you perfectly fit the profile for the type of work they do, go elsewhere. I imagine you might get better treatment.

  Xalli Gonzales
5 months ago
Yesterday I received a message from my daughter who is a Baylor student, stating that the break fluid is low on her car and it says it is dangerous to drive. I call all the well known places and they basically gas light me with all the worst case scenarios. I googled places closer to the school and found Fred's. I called him and he was so calming and reasonable. He explained it was probably just under the sensor. But to drive slow and cautiously and he would be waiting for the girls to show up. I asked him to call me when he did his assessment so I could take care of any decisions and the bill. about 30 minutes later the girls called me and said that he was there waiting as he stated and he immediately began looking at the car, put some break fluid in it and sent them on their way. He never called me to ask for money or even to receive a thank you. How do I repay that kind of kindness. There were so many ways he could have taken advantage. I was panicked and would have paid anything because there was no way for me to know any different. If you have a Baylor student and you are worried about where to send your kids for auto repairs, this is your guy. I hope my story helps in your decision. I went from my heart beating out of chest to very calm and no problem at all within about 30 minutes. It was an intense moment and I will never forget the kindness this man showed to my baby girl. I believe they have made him a little gift and is taking It back to him. Thank You from the bottom of my heart. you will be handling all our automotive concerns in Waco.Service: General repairs & maintenance

  Susie Jones
a week ago
Fred is the ONLY mechanic I trust and that's rare because I'm a woman and everyone tries to screw me over but I have sent everyone I know there for at least the last ten years and everyone is always happy with him. I wouldn't take my car anywhere else.

  Christiana Stubblefield
a year ago
So glad I came here!! I had last minute car engine issues, and the owner of the shop even stayed after hours while my car was towed. The people were so kind and helpful! Service was fast and very reasonably priced.

  Melissa Heil
7 months ago
Fred is an answer to my prayers for a good mechanic for my daughter that won t over charge, will diagnose correctly and won t take advantage of our lack of knowledge! My daughter, a sophomore Baylor student, had work done last year on her 2003 vehicle that cost over $700 at another shop, wishing we had known Fred last year. We were new to the area so we didn t know where else to look. We went back to that shop with a check engine light and they charged us $133 to just diagnose the car. Fred does free diagnoses! The recommended repairs were almost $700. One of the three things were spark plugs for around $500. I felt like that was pretty steep, my father came into town but wasn t familiar with my daughters car to change the spark plugs so he checked out two other mechanics. The second mechanic quoted us mid $300 s and then Fred quoted us mid $200 s. He will be our mechanic for as long as she is in Waco! My daughter and I now have peace of mind that she won t be taken advantage of when her old car needs future things done! I would 100% recommend Fred, unless you like being over charged and up sold.Services: Air & cabin filter replacement, Auto engine diagnostic, Auto engine tuning

  Latoija Jones
7 months ago
Fred and his staff are AMAZING! I love how they re all there for Fred and extremely caring and helpful. Fred is super attentive and I can tell he values and cares for every person he meets. Didn t try to get over on me and did an amazing job on my car. Will be back. Thank you so much!Service: BrakesService: Brakes

  Andrew Radzikevich
8 months ago
The Jeep dealership in the area (Allen Samuels) diagnosed my dragging brake as a result of a faulty ABS system and quoted $3,000 for the repair. Took my vehicle to Fred to get the same job done for half the price (with my own parts). Turns out the dealership completely misdiagnosed the issue and all the Jeep needed was new brake hoses. In total, the repair cost me $400. Had I stuck with the Jeep dealership, I would have made an unnecessary $3,000 repair and still been on the hook for the additional cost of the brake hose replacement to actually fix my vehicle. Fred did a great job re-diagnosing the vehicle (even though I didn't ask him to) and fixed it at a reasonable price. I would absolutely take my car here again.Service: Brakes

  JOHNNY BREWER
9 months ago
Fred does quality work and he's very experienced and he's very good with people. He is honest and straightforward about what you need done and will take it one step at a time. He will not do anything that you don't need done without taking the simplest things first out of the equation. Fred works hard to meet your needs and so does his staff. His honesty and knowledge has saved me hundreds of dollars. Thank you so much Fred and family.Services: Electrical repair, Auto A/C recharge, Electrical, Auto brake repair, Brakes, Air conditioning, Battery

  Chris Schauer
5 months ago
Mr Fred is a very fair man, I appreciate the work you did for me. Fine work gentleman , I definitely recommend anyone to come here for any automotive repair needs.

  DJ Yun
8 months ago
We were driving through Waco on a road trip to Houston and our A/C unexpectedly wouldn t blow cold. I found Fred through the positive reviews.Fred welcomed me in and gave me a cold bottle of water and said he ll take a look at it. He was super busy, taking care of customers picking up, dropping off, and the phone was ringing off the hook. Still, after he got situated, he took a look at my truck and diagnosed the real problem, and he figured out a workaround that got us back on the road with cold air. I offered to pay him for his time but he preferred I leave a review.I m grateful for his thoroughness and attention to detail. I was treated well even though I was a stranger.

  Deborah Dowdy
3 weeks ago
I have been going here for several years. I have not had a bad experience yet. They are very friendly, professional and honest!

  colton mcelyea
10 months ago
Fred and his team were top notch. Came in for ac repair, he gave me the run down on what could be wrong. He even mentioned depending on what year of my vehicle; the Freon could be double the price. After diagnosis He told me my vehicle took the cheaper type, where as he could of easily sold me on the expensive. 100% trustworthy & dependable. Will be back for any other vehicle needs

  Michael Daniliuc
a year ago
I couldn t be happier to do business with Fred! He took care of my Kia and placed the new compressor in. Very understanding and helpful through the process! Troy took care of my car and made sure it was top notch taken care of. Great pricing and good honest men. If anyone is reading this, do not hesitate to call them. They will give you their straight forward honest answer and will do everything in their power to assist and help make your car problems be fixed. I have no worries or issues post visit.

  Alicia Snell
11 months ago
While driving from North Carolina to California to change military duty stations, the check engine light came on in my 2007 RAV4. Fred's got me in right away, ran a diagnostic for me, checked my brakes and engine, and talked me through any issues to watch out for. They were professional, quick, knowledgeable, respectful, and kind. If I lived in Waco this would be my go to auto shop. Thank you so much for your help this morning!

  Neeky (Neeky)
a year ago
I went to Fred's in 2020 when I moved here. They did brake work for me and they did an excellent job. They are a delightful group. I had a repair that was warranted. I wish that they accepted warranty because I was new in town and did not know where to go. Fred suggested Jesse Britt's. He said that they were the best, he wouldn'tsay it if it weren't true. Well, Honest Fred was right. I have been with Jesse Britt's since because ot the warranty, but if you have no warranty on your vehicle, Fred's is the place to go. The pricing is fair and the service is excellent.

  Jessica Jupe
a year ago
Another place in town quoted my more than a thousand dollars to replace the radiator. Fred did it for less than half that. His guys got it done same day, on a cold and busy Saturday. Office and service staff were are friendly, approachable and knew what they were talking about. Refreshingly simple, straightforward and not overpriced. They take care of you at Fred's!Services: General repairs & maintenance, Auto engine diagnostic

  Sanya Hussain
a year ago
Fred was absolutely amazing! He was able to fit me into his tight schedule because I was in a time crunch. He listened to all of my concerns and was able to figure out exactly what was the issue with my car fast. My car instantly started running better right after. He does not try to rip you off like other shops do by overcharging. I would recommend Fred's Radiator and Auto Repair shop to everyone. :)Services: General repairs & maintenance, Transmission replacement, Transmission repair

  Jessica R Harding
2 years ago
I was referred to Fred's auto shop by my Tia. And I was not disappointed! They are all awesome and very warm welcoming. They made me feel like family and as if my car was there priority! I went there to get my starter fixed, after going to pep boys and being told I had to pay $100 for diagnosis plus $630 for starter repair. I paid the $100 and got outta there. Fred was able to get me the part and labor all for a very affordable price. My car was ready that same day!! Best thing is he really knows what he is doing, my car was in good hands with his employees as well. I well never go anywhere else for my auto needs! These guy are to best!!

  Nicole Mago
a year ago
I came in to get a mass flow sensor replaced and I was assisted very quickly. I originally thought I would have to wait for a few hours, but they were accommodating and offered me a ride home. Even though they were quite busy on a typical Monday morning, they decided to just replace the part immediately which took less than 30 minutes! The cost didn t break my pockets. Fred and the staff were awesome! I would highly recommend this place to anyone needing service!Service: General repairs & maintenance

  Kelly Glaze
2 years ago
Can I give 1,000 gold stars!! We were traveling through from Alabama. My MIL had been at MD Anderson in Houston after leaving we decided to detour through Waco so our girls could have a little vacation. Our car started running hot, The next morning we took our car to Fred s auto mechanic after reading great reviews. The service DID NOT disappoint!! We dropped the car off at 8:30, they were nice enough to have Ben, one of the mechanics there drive us back to the hotel and by 915 they were calling us to tell us what the problem was. They had to find the part and then had our car fully serviced by 3:00 without breaking the bank!!!! All the guys there pulled together to help us out in every way possible. Great Service, Great Price, timely manner all with a great attitude and completely professional! I wish we had this type of service close to home they would be our go to guys!!Thank you Fred s for the fantastic service and getting us back on the road home!

  Lindsey Wills
4 years ago
I am so thankful for Fred's! This company is so friendly. They are available to help and get quick repairs. They are honest and do a great job with their work!! They are one of the most hard working, reasonably priced car repair shops in town.I know when I go to them, they understand my financial concerns but also want my car to be safe and drivable.Friendly, accessible service. I trust them with their service and will go to them for car service as long as I am in Waco

  Brianna Adams
2 years ago
Fred will definitely be my trusted mechanic in the Waco area. As a Baylor student, I lacked finding a mechanic as honest and sincere as the one back home, but now that I found Fred, I definitely feel reassured and at ease. He made sure to let me know that he was there for me no matter what! He didn t try to charge me for things that I didn t need.( Also, during my time there, Fred and I had a great one on one conversation as he encouraged me in my schooling. That personal connection will forever stick with me.) Seriously, if you re needing a good place to take your car, this is the one.Service: Battery

  BHW
2 years ago
I came to Fred s for a battery installation, and not only were they extremely professional, they finished the job in less than 35 minutes. Fred was a very kind man and I also enjoyed speaking with him while waiting. I would definitely return for any future repairs or car needs and I cannot recommend him enough.Service: BatteryService: Battery

  Joseph Staab
3 years ago
Fred's Auto Repair did a great job today when someone ripped the bumper off my car. I couldn't have completed my trip to Florida without this repair. They understood my situation, and they took care of it within an hour for a very fair price. Wonderful customer service!Service: Body & TrimService: Body & Trim

  Alex Weldon
3 years ago
Fred and his son Troy are absolutely AMAZING!!!! This was my very first time coming to this shop. I drove all the way from Leander bc I heard such great things about this place. Very quaint, family owned shop. Extremely reasonable in price. Very genuine people working here. Really accommodating. They keep you in the loop throughout the whole time they work on your car. If you need work done on your car, I can't stress enough, you need to come to Fred's! They won't disappoint. They'll take care of you, I swear!Service: Brakes

  Kameron Scott
2 years ago
Was expecting a total clutch repair/replacement totaling around $1200. Shortly after dropping my car off, I was contacted to be told it was finished! They identified the problem being much more minor than expected, and got my car in perfect working condition for several hundred dollars less! Overall, they were quick and professional, all while having my best interests be their top priority. 10000 times better than working with the dealership.Service: Transmission

  Emma B
9 months ago
Awful. Stay away! Right this moment, they are looking for my son's car. It was left for an a/c estimate. They did not communicate at all. He was left without transportation for days and was given the runaround. Their phone is not working, they did not respond to my email, there was no explanation and no apology. We will NOT be using them!