Byrider Waco

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Daniel Paulson
a week ago
Great staff here, very welcoming and accommodating. Taylor helped get me into a vehicle at a very fair price in a quick time frame. Even with no established credit they were able and more than willing to work with me. Much respect to the team there.

  Shirley Mims
a month ago
My experience today was fantastic and Mr. Wayne was so very professional and a delightful person to deal with. He explained everything in great details, and answered all my questions. I could not have gotten a better salesman. He is the best.

  Clayton White
a month ago
These guys are awesome! The whole team was 5 and I couldn t have asked for an easier simpler experience. They worked with a down payment and got me an affordable monthly payment on an awesome truck. Will definitely recommend them to anyone looking for a vehicle.

  Alexis Lopez
3 months ago
I had an outstanding experience here. Wayne was knowledgeable, courteous, and went above and beyond to help me find the perfect vehicle. The process was smooth, and I felt well taken care of throughout. I highly recommend Byrider for their excellent service and impressive selection of cars.

  Reagan Theyfree Victor
3 weeks ago
Great Dealership!!! Wonderful Staff!!! Low down payment available!!!

  Praylee Young
6 days ago
Im so glad i went into ByRider today!! I was on a bit of a time crunch so i came in friday and started my paper work with Matthew! He got everything processed so i scheduled an appointment for Tuesday and got approved!! They helped me out so much. I wouldn t be on the road today if it wasn t for them!!

  John Cross
5 days ago
I had a very wonderful experience with the people that work here...very respectful...and helpful...I recommend anyone that's looking for a car to give them a chance...it's will really surprise you

  Jesseca Gomez
2 months ago
My experience with sales representative Wayne was awesome. He was very helpful and informative. He helped me get the exact car I wanted and I am very happy with the choice and decision I made coming to this car lot. Thank you JD Byryder

  Ashley Robinson
3 months ago
I would give it a 0 if i could. I got a car with a repo on my credit but I was better off not having a car. I drove the car off the lot and an hour later the engine light came on. Brought it back to get looked at. Nothing was done but I drove it back off to have it for the weekend and just coming out of the parking lot onto Waco Dr the car stops on me TWICE! I had to cut the car off and cut it back on. Brought it back and Scott was rude and very disrespectful. After putting a good down payment I'm PISSED!! Now I don't feel comfortable even driving it after being fixed.UPDATE: WAYNE HELP TO GET ME INTO A BETTER CAR and was really helpful.

  Ashkiya Patton
2 months ago
Wayne helped me get into a 2015 Nissan Altima!!Basically, when you arrive, he educated you on their focus at Byrider.From there, Wayne asked several basic questions, before asking me to fill out a form of references. After that, I met with financing to answer more questions. About thirty minutes after she sent the paperwork to the underwriter, I was test driving! I got back from my test drive, and signed for my new car!!My circumstances were pretty complex, but they managed to get me financed and in a new car within just a few hours.

  robin draper
a month ago
Wayne and Matthew were amazing, I would recommend coming in and seeing these guys. They make this process as quick as possible and are totally awesome. Thank you guys for all you do.

  Michelle Savage
3 weeks ago
Matthew was very professional in helping us understand the buying process and VERY FRIENDLY and he was an AWESOME salesman. We highly recommend to come to JD BYRIDER of Waco.

  Tori Raymer
4 months ago
My husband and myself were trying to get a vehicle. The service from the sales gentlemen was very good however the supervisor who was suppose to discuss pymt and if we got approved could not even be bothered to tell us we did not qualify. He called the sales man on the phone to his office to have him tell us as he walked pass my husband and acted like he didnt want to bother with my husband. The way the management works is very rude and unprofessional,if that is how they run their business they might want rethink it and the false down pymts is false advertisement on their website.

  LaMia Williams
2 months ago
Where are you, Regional Manager, K. McAfee?The approval process was easy enough. I was told to bring $1500 for a down payment and I did only to be told, while signing all my paperwork, that since I didn't pay a larger down payment (a random number that wasn't discussed previously) it would be tacked onto my biweekly payments making my monthly payment almost $700. Okay. Weird, but at least I have wheels. Within 2 days all kinds of lights come on. I bring it back, pay the $25 deductible for insurance and get the car back in a few days. Another couple weeks go by and the car is audibly having issues. I make an appt to bring it back and voice my frustration with the whole process. This is where K.Mcafee comes into the picture. She's the Regional Manager. Long story short. She called me after my car was in the shop for 2 weeks and agreed that there should have been more transparency with the explanation before signing. She says we can cancel my contract because the car needs a new catalytic converter and a new engine or they can put me in a different vehicle. I tell her I would only agree to another vehicle if it were something newer and she says she'd see what she can do and will call me back. I have not heard from her to this day. I called back several days later and was told that my contract was canceled. Okay. They gave me my last couple of payments back, but not the down payment. Then I was given a letter that I could take to another dealership to prove that my account was closed. Well, the paperwork says "repossession". I question it and they tell me that it's no big deal and all of the verbiage is this way in these situations. Meanwhile, I can't prove that the car wasn't repossessed and no dealership will approve me without clarification unless I pay a huge down payment or have a co-borrower. I'm doing neither. So, I'm resorted to getting rides or paying way too much for rentals. I have emailed and called Mrs. McAfee repeatedly. Explained my situation in detail. It is depressing not being able to transport myself and my children. I only need a letter that clearly states the facts of my situation. FYI, I purchased the car 9/29/23 and the contract was canceled at the end of October.

  Brandon McCullough
a month ago
Great experience. Shoutout to Matt, him and the finance team helped get me into a vehicle that will help improve my credit in no time!

  Nathaniel
5 months ago
Mediocre experience at best. Granted I m not in best position to be looking for a car. Staff is very friendly but details are definitely glossed over and a few things I was told were just incorrect. I imagine the excitement of a car is taken advantage of. Numbers (price of car, interest, payments) aren t even show or discusses until you are finalizing paperwork. This portion was flown thru with me and it wasn t until later at home and discussing with others had I realized how bad the interest rates were and the ridiculous price of the vehicle in general. There are no prices visible on the vehicles you are merely told what portion of the lot you are approved for. Additionally I was told the in house insurance would be every other week and wouldn t need to be paid until my second payment. Well first payment today and not only is it due today but it will be on every payment. This leaves a sour taste in my mouth. Oh well you live and you learn. I would have looked around more if I could go back.

  Eden Menard
a month ago
Thanks Wayne for helping me get a good reliable Jeep! This has been the easiest process of buying a car!

  Karleen Eveleigh
a month ago
Wayne was very help full and will do business with him again. Very very pleased with his performance while working with me on getting a car.

  Jeremy Evans
4 months ago
Very great service! The friendly staff here worked hard to get me in a car, and I'm so grateful they helped me out. Absolutely recommended

  Izabelle Pena
3 months ago
JD buyrider is the best. They did an amazing job being in my budget and getting me the car I actually wanted for a long time. Thanks so much guys

  Mari M.
4 months ago
Mathew Umberger was outstanding helping me pick out my next car. Very good customer service and great people always ready to help.

  Kelsey Woods
2 months ago
Wayne did an amazing job at helping me find a great car! Amazing prices and very friendly staff!

  Cathryn Nichols
5 months ago
WORST PLACE EVER TO GET A CAR FROM .! You're definitely gonna get a Lemon . I got a 2012 GMC terrain from them in November. After a week of me getting the car the shifter went out and wouldn't go into reverse . And I had an oil leak . So they came and got it and fixed it literally 2 months later my whole rear end goes out so it squeaks and pops as you turn it back up . It took them 2 months to fix that . They say they can't find the oil leak everytime I took it for an oil change . So I took it to a dealership and they proceeded to tell me my motor was going out because my oil was going into my intake . So I tell their mechanic that and he laughs and said drive it like you stole it the engine is going out . So I took it to them for them to "replace" the engine. They cleaned the engine and gave it back . I literally made it home and I turned my key off but the motor was still running . I'm still having to replace 2 quarts of oil a day in the motor. They don't want to replace my engine before my warranty expires. They want me to pay for replacing my engine instead of going ahead and replacing it when they kept it . Worse place ever to get a vehicle from ! Even though it don't run they still want they're money .P.S the terrain will be back on the lot in just a few months so be careful

  Angela Holm
2 months ago
They were amazing. They made everything perfect for me. I would recommend to Any and everyone!!! And Mathew was above and beyond wonderful!!!

  aubry smith
4 months ago
Had the best experience here at byrider as a first time buyer they really worked well with me getting into a car as soon as possible, staff here are very friendly 10/10 recommend.

  Amanda Hall
2 months ago
Wayne, Mathew and Karen are amazing! Got us in and out quickly. Amazing customer service and great experience .

  Melissa BerryWilbanks
a month ago
The group in Waco were friendly, professional, prompt & explained the process of every step of the way. I would highly recommend Byrider for everyone

  Sedrick Rollins
a month ago
Thank you mr,Wayne for getting me in a good reliable car,I would recommend doing business with them

  Madeline Nichols
2 months ago
The whole staff is pleasant. Specifically Wayne, Steven, Krystal, and Trisha. They were all extremely helpful and thorough.

  Chris Fisher
2 months ago
Great Customer Service. Great Team , Got Me In A Vehicle With No Problem. Appreciate You Guys.