Oil Change Express #12
4.6 (54)
1614 Pat Booker Rd, Universal City, TX 78148
(210) 957-2060
oilchangeexpress.net
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
A King
a year ago
I went here to get an oil change before I got on the road and was seen by Brandon. He was very friendly and recommended other services that I may be interested in. I took him up on two of them. He is definitely a great representative for this location. The wait was short but I also didn't have an appointment and was a walk in or drive in if we're being technical. I highly recommend this location.Services: Air & cabin filter replacement, Oil change
shorty kyla willett
9 months ago
The guy that changed my transmission oil was the best employee. He offered me water. He also answered my questions very well. He even offered to show me the old oil.
Nikole Rutter
a year ago
I have been coming here for just over a year for the inspection and for oil changes.The latest tech Steve, was so thorough when it came to my car. He changed my cabin filter when I don t think it s been changed since 2017 (before I had the car). He was so kind!Services: Air & cabin filter replacement, Oil change
Andrea Marie Agbay
2 years ago
Met Stephen when he helped me with my first oil change at the Oil Change Express on Kittyhawk. Now I have this newer, closer location. Customer service Is awesome and Stephen is very informative & thorough. He also offered water plus made sure my children and I were comfortable while we waited. The road/parking area looked confusing from the road but once there, the arrows painted on the ground at the entrance really helped me know where to go. I love taking my cars to Oil Change Express.
Rebel Bell
2 years ago
This was my first time visiting this business. Kicking myself for not going sooner even though I drive by it several times a week. Jaden was my tech and he was awesome! Friendly, personable, knowledgeable, thorough and fast. I can't say enough about him and OilChange Express other than this will be my go to for oil changes and probably their other services. Give them a try, you can't go wrong!Service: Oil change
MyNew TXHome
a year ago
Mr. Lonnie was very professional and quick. Got my car in and out pretty fast. Very personable and courteous guy. Prices are reasonable. Highly recommend this place. I'll be going back for atransmission flush.Service: Oil changeService: Oil change
1MoeBassfisherman
2 years ago
Found my forever oil change spot. Needed an oil change and state inspection and happened to stop by Oil Change Express #12 and met Jaden. Had an awesome experience with the oil change. He recommended a new air filter which was needed. I have a 2013 Tundra and he restored my headlights after years of build-up. I was so satisfied with his service sent my wife there for her inspection and we both returned for an oil change and headlight restoration for our everyday/take kid to school vehicle. Jaden was just a breathe of fresh air who loves his job. Will be a customer as long as he is there.Services: Air & cabin filter replacement, Oil change
Celia
2 years ago
Stephen is awesome!!! I can't give him enough kudos for his knowledge, service & patience. I'll definitely be back. Even my daughter was impressed with his knowledge & service recommendations that she is planning on bringing in her car. Thanks again Stephen
Tenika Halliburton
2 years ago
I was driving up and down this street looking for a place to get my inspection done. I pulled in right before they closed and Steven assisted me with a smile on his face the entire time. Not only that he helped me with an issue with my wiper blades. I will definitely be coming back because he made me feel like I could trust this place to honestly help me with any car issues I might have.
4LegKids
2 years ago
Jaden was a one man show!! So polite and professional. I had no wait in line, which was nice, esp on a Saturday! Jaden did a thorough job, and had me back on the road in no time. I'll bring my second vehicle there when it's ready for an oil change!
papa gogo
11 months ago
Did a great job, fast reasonable and thorough glad to have a found a reliable oil change service Finally
Benjamin Mickens
2 years ago
Jaden is a FANTASTIC mechanic! He took time to educate me on how to take care of my vehicle and focused more on dropping knowledge rather than upselling. I m DEFINITELY coming back for any other vehicle service needs. Thank you, Sir!Service: Oil changeService: Oil change
Frankie Martinez
2 years ago
Went to get my oil changed and was very impressed with Stephen. He was very professional and helpful. He took the time to review my options with me and ensure I picked the best one for my vehicle.
John Spence
2 years ago
I was hear getting a n inspection today. A very nice place and costumer service was excellent from employee Jaden who took proper care of everything I needed in a manageable time. I will definitely come hear more often thanks for ur service.
C Me
2 years ago
Service man was super nice and got the job done all while I sat in my car. Parking lot is very confusing and small but nothing they can do about that due to its share. Luckily, I got in quick and didn't have to park.
Andy Franzen
8 months ago
Great service from Jesse! Efficient vehicle inspection, no shameless upsell.
Mallory Bramlage
2 years ago
Stephen was so great. He deserves to be highly valued and paid well! Went above and beyond at my service today.Service: Oil changeService: Oil change
Brandy Metzger
2 years ago
Fast courteous and extremely respectful Steven Johnson did an excellent job at making me feel comfortable about letting someone change my oil for the first time he explained to me that it was no big deal and how to keep up maintenance on it I appreciate his knowledge his work ethic and his ability to talk to people will use againService: Oil changeService: Oil change
Sandra Sanchez
9 months ago
Good service,took my car for inspection quickly and was friendly.
Stephanie Matthey
2 years ago
Wow. The people and staff there were extremely helpful. Stephen was very knowledgeable and I'll definitely be going back! Thanks Oil Change Express!
Randy Matthey
2 years ago
My wife recommend this place. I'm glad I went. The facilities were very clean and I was able to speak with Stephen. He was very helpful. We will definitely be going back.
Eboni Franklin
a year ago
Sat outside for 20 mins there was no one available and could not find anybody nobody knew where the associate was first time here will never return how you open a business and disappear
Dean Pearson
2 years ago
We had the fuel filters changed while getting our oil changed.Our experience was very timely and professional.Service: Oil changeService: Oil change
Leticia Olivarez
2 years ago
Stephen was very helpful and thorough. I'm glad I stopped by. Will definitely be telling all my friends and family about this placeService: Oil changeService: Oil change
Graeme Dewstow
9 months ago
Quick, friendly service. Told me about additional services, but was not pushy
Theresa Bussell
2 years ago
The young man was very Professional good customer service good attitude and very patient will return my business
Rey Diaz
2 years ago
It was well kept attendant was up front he could use a helper but he was quick for being a lone
Julesss Sss
a year ago
Been coming here for years but I was overcharged this time. I don't like that.
Ro Zay
2 years ago
Jaden s service was exceptional and swift. I was completely satisfied!Service: Oil changeService: Oil change
Natasha Sherrod (Sherrod Law Offices)
2 years ago
Mike fixed my breakage light in a few minutes! Great service!Service: ElectricalService: Electrical