Grease Monkey
4.7 (555)
5030 State Hwy 31 W, Tyler, TX 75709
(903) 597-5577
greasemonkeyauto.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Christopher Alaimo
6 days ago
I always get great service here! Everyone is friendly and knowledgeable! Prices are affordable and they don't try to talk you into services you don't need. Great crew here! Highly recommended!
Lynn Huff
a week ago
The service used to be good here. But a couple of weeks ago my wife took here car there and I noticed oil on the floor of the garage the next day. Upon checking I found the oil filter was loose and leaking. We will take our business elsewhere from now own. The quality of the staff has gone downhill.
Cedric Griffin
3 weeks ago
Nice friendly service. They will have you in and out in no time. It kinda reminds you when things were simple. Great service.Services: Air & cabin filter replacement, Tires, Wiper blade installation, Oil changeServices: Air & cabin filter replacement, Tires, Wiper blade installation, Oil change
Nina Nestoroff
3 months ago
In and out quickly! Always a good thing! Nice young man waited on me. Was able to use a $20 off coupon that I had received by email. I like saving anywhere I can.
Heath Stidham
a week ago
Steven was great. He was quick and thorough. I will definitely go back to this location again
Stephen Weber
2 weeks ago
One of the best oil change experiences in years. Staff was professional, efficient and accommodating. There was no waiting and the shop and store was clean. Highly recommend.
Debora Osberg
2 months ago
1st time to take car here and this will be my go to place for oil change. In addition to oil change, they check fluids and tires! They are fast, friendly and courteous. And they offer ladies a discount 1st Wednesday every month.
Rachel Peck
4 months ago
Fast, efficient, and great customer service! Billy, Blake, and Josh were fantastic and made sure we knew about our tire issues before we left so we could get to our destination safely! Definitely will be back!
Nekeita Anthony
2 weeks ago
They real nice and fast great guys very respectful. Great service
Demetria Waters
a month ago
I always get my oil changed at the Grease Monkey. I love the atmosphere and the employees are very professional, attentive, friendly and respectful. I am never disappointed.
Chris Rodden
a month ago
I've gotten oil changes, state inspection, and rented Penske trucks from this place and its Always a pleasure. Fast , friendly, and professional staff.
Darrell Sheridan
2 months ago
Been to Grease Monkey twice now. These guys are polite and professional. As oil change businesses go this is the best I ve experienced.
Eric Nelson
2 months ago
Exercise caution when dealing with this company. They pressured my wife into replacing the wipers, despite recent replacement, for the state inspection. Additionally, they signed the credit card authorization without her consent, even though she was already out of the car. The receipt falsely claims they aired up the tires, filled up the washer fluid, and cleaned the window none of which was done. This experience has been frustrating, and I intend to take my business elsewhere. If I could give 0 stars, i would. Disgusting business practices.
Steven Trypuc
a month ago
Excellent professional competent employees. Quick and efficient.Very pleased with the service received.
Posting For EL
2 months ago
The crew here is great! No pressure to add on to cost and helpful in answering all of my questions! Highly Recommend!
Traci McDade
6 months ago
When I bought my car the dealership provides 4 free oil changes. I have 3 left and sent my car to get the oil changed. They turned me away stating that there is only 1 and I have to pay for the rest. I contacted the dealership to clarify. I called the shop to see what exactly was going on. The guy was rude as all get out while on the phone, his name was Steven/Stephen. I told him I would reach out to the dealership and that I would have them call the shop. Mid sentence of me trying to get his information he HUNG UP on me! When I called back to get the information, he was an even bigger jerk. Never had a problem with this place before. Before today I would have given them 5 stars. Customer service was a joke to them this morning i guess.
S. Dodson
a month ago
Always kind, professional, helpful, and prompt! They go the extra mile for me every time!
Patricia Spence
2 months ago
I have been taking my car to this oil change location since the business opened. Today is the first time I am disappointed with the service I received. I was so concerned I took my car somewhere else to be looked at and make sure that everything they said they did to my car was actually done. They did everything they said they did to my car but I left that location very unhappy with the way I was treated and how my car was taken care of.
Ravenempress
3 months ago
Needed a State Inspection. Both guys working were super friendly and efficient. Was in and out of there in no time. This is usmy go to place for that.
James Biles
a month ago
Service was prompt but nothing was touched except oil, filter and air filter. Nothing else under the hood was checked or topped off as indicated on the receipt. A light inspection was performed no cost and was appreciated.
Kathy Hoggard
3 months ago
JD was so nice, very professional, and thorough. Great experience! I'll be back!
Edgar Parada
3 months ago
Great and professional team. They were great and quick with service.
Clint Boyett
8 months ago
Grease Monkey offers reliable and efficient automotive services. The technicians are knowledgeable, providing accurate diagnostics and thorough repairs. The oil change service is notably swift and convenient, making for a great routine maintenance option. Customer service is typically attentive, although occasional busy periods can lead to longer wait times. Pricing is fair and transparent, but some specialty services may seem costly. Despite minor inconsistencies, Grease Monkey proves a commendable choice for your vehicle's upkeep.
Jessie Soliz (Derty*Duck)
5 months ago
Took my car in for oli change on 10/12 . Left and when I woke up the next morning my check engine light was on. Took it to orally and they hooked up the computer and said air intake sensor. Took it back to Greece monkey on 10/17. The guy just cleared the check engine light. Took it to my friend who's a mechanic who actually checked the air filter and it wasn't even attached to the car. It was just floating around in the housing. Won't be back to Greece money.
Joe Simental
2 months ago
These guys go out of their way to satisfy customer!
Magnolia Hummingbird
a year ago
Awesome Shop. Stopped in on my way through town and the young man Joseph was very polite, helpful and positively cheerful. He was quick, efficient and very thorough. Wish more shops had staff like this. He made a definitely made my day.Service: Oil changeService: Oil change
Michael Gatlin
a year ago
Amazing place. They were extremely helpful and honest. Young man Devon was there on his day off but was so happy to replace my wiper blades with no problem. The attitude of the employees was awesome, it definitely made my day! We will be returning!!Service: Wiper blade installationService: Wiper blade installation
Jessica Glover
a month ago
Great and quick service love these guys
brandi williams
2 months ago
Always friendly, efficient and good customer service.
mason sowell
11 months ago
Inspection certificate, recommended wiper blades and had them in stock kept me from running and grabbing them and running back trying to beat the Clock. And my evening consisted of driving to northern portions of Oklahoma in the pouring rain! Perfect timing! Thanks guys!Service: Wiper blade installationService: Wiper blade installation