Engines Express

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alexandria Bennett
a month ago
This is the only place my husband will let touch our cars. Robbie stands behind his work and is VERY knowledgeable. If you need something done, CORRECTLY, and not someone playing parts darts, just go here and have it done right.

  Jake Bennett
5 months ago
Only place I've let touch our v8 since we've had it. If I can't do it without a lift, Robbie and His shop can. They've always been honest and stood by their work. I'm a disabled vet with 7 spine surgeries under my belt and a limited income, so i can't really crawl under cars anymore; They are patient with me for parts/time and I'm very grateful for that. I always tell anyone that needs a reputable shop "if you need a pro, that's where to go."

  Zachary Martin
3 weeks ago
Went in for an oil change and because my check engine light came on. They were very helpful, quick with the service, and explained why my light turned on. I will go back again.

  Virgil Minor
3 months ago
My Grandson's car, I was his ride.They resolved one issue. Newcheck engine light was showing another issue and did not inform or try to call, (35 miles away, one way).Picked car up, 6-7 miles away, the light came on. It had been rest! When called about the check engine light, they already new about it.

  Christopher Bosco
3 years ago
Couldn't be happier with these folks!I was out of town and broke down in Tyler. I managed to get my ford e350 van to them based on their excellent reviews, and I quickly understood why they are so highly rated.What was wrong with my truck was pretty serious, but Gerry knew what needed to be done and assured me they could do it. They were pretty backed up but they said they could get it done in two days.As it turned out they had a cancelation and were able to get my truck done the next day and get me back on my way. Having owned a repair shop myself for 25 years, I knew what they had to do, and I appreciate their professionalism and fair treatment of me in my compromised position. Some would have taken advantage of someone stranded 1600 miles from home, but they did not. They did the work professionally, quickly, and charged only what it was worth. I can hardily endorse them and hope anyone in the Tyler area will make them their shop.

  Chris Bright
2 years ago
I brought my 2017 F150 3.5 EcoBoost in for an oil pan leak. Ford decided that a half plastic oil pan was a good idea. We found an aftermarket all metal pan, that they agreed was a better plan than a new plastic one from Ford. Since Ford has a TSB on how to reseal their plastic pan; because it leaks. And since it is not a safety issue, there is no recall. Just a seven page TSB. I would recommend anyone with a leaking plastic oil pan on the Eco Boost, to upgrade to the all metal pan and have Engines Express change it for them. They will need it for 2-3 days, in order to let the RTV dry and verify no leaks. So worth it. While it was in there, I also had the Front and Rear Diff Service and a Transmission Service. Figured at 75k it was a good investment.Service: Engine repair

  Kenneth Burr
a year ago
It was on a Friday and I got in my car to start it and it gave me the clicking sound of doom...I had a dead battery. After a few calls I found Engine Express that could fit me in to replace my battery.I've worked in repair shops before. It's not common on a Friday for one to fit you in after lunch for a repair. I got there and the staff there took excellent care of me and got me back on the road at a very, very cheap price. Less than $50 to change out my battery.I haven't used many repair shops in Tyler, but I highly recommend Engine Express. They could have easily said they had other cars to work on, which they did but they still fit me into their schedule. I appreciate them very much. Thanks again guys for helping me out when I really needed it.

  Alan Shurtleff
a year ago
Engines Express is by far the best Auto Repair service I have experienced in Tyler. There was an issue with my service contract, SilverRock, and an existing warranty, but an owner, Robby, took the case and handled it very professionally making my life easier and the entire experience of car troubles uncommonly painless. Thank you so much. I encourage anyone reading to trust Engines Express and choose them first!Service: Engine repair

  Sam Kuzbary
2 years ago
I was first very impressed by the service manager courteous interaction with me when I stopped by to inquire about my engine repair options.Then, as agreed, I dropped my vehicle off for the agreed service close to 9:00 AM, and was overwhelmed to get a call noon time the same day that it was ready.It was not magic in my book, it was honest work worthy of the cost, worthy to recommend and rate five stars.Thank you folks. You have earned me as a customer for life for all my vehicle's needsService: Engine repair

  MisD Lewis
2 years ago
We've been using Engines Express for about 10 years. This place is first class and very good at what they do. We have a 2007 suburban we had to replace the engine in. They did a fabulous job and it's still running like a champ today. We've had maintenance done, engine mounts replaced, sensors fixed. They can do it. Very good at communicating and follow up. They have the same staff there as the first day we used them and I think that speaks volumes about a place.Services: General repairs & maintenance, Engine repair

  Toby Craig
a year ago
Best shop I have ever used. I had to have the engine replaced under warranty in my 2011 Mustang GT. After some engine supplier problems (no fault of engine express) they got it done. Its running like a top now. I would recommend them to anyone.Service: Engine repairService: Engine repair

  Andrew Blankenship
3 years ago
Just moved to Tyler and had some brake issues. Someone recommended Engines Express and they did a quick excellent job. Even fixed some minor things without charging me. Sent pictures and called me before doing any repairs that weren't quoted. Called me 5 minutes before closing and offered to have me pay over the phone so that I could get the car that same day. Definitely went above and beyond in service. They have a customer for life.Update 2-2019: I've been using them for several years now and they have always offered excellent service. I once received a quote from them that was half of another shop. I mentioned this to them and they said that the book price for a repair was $600 but because they had done it enough they knew how to perform the repair without having to take as long. Great place! Definitely the best repair shop I've ever been to!

  Samantha DeVries
a year ago
Engines Express is family-owned and operated. They are diligent and I won't take my car anywhere else for repair or maintenance. My husband buys all of his vehicles from them. We won't go anywhere else. They are awesome!

  Daniel Black
3 years ago
I was new in town, and asked a family member to recommend a mechanic they trusted. I was pointed to Engines Express, and I have used this facility 4 times across the last 4 years, both for large and small jobs on our Honda Civic and Chevy Silverado. Every repair has been reasonably priced and done correctly. Even at times where I could not diagnose the problem, they fix the problem without up charging or trying to fix "too much". They have helped me keep my vehicles safely running without gorging me for money. I do trust them and will continue their services and recommend them to others!Services: General repairs & maintenance, Auto engine tuning, Air conditioning

  Aubrie Ellis
a year ago
Roman was incredible! I pulled in after blowing 2 tires and he made me feel calm, and helped me handle everything!!! You will not regret using engine express. They are wonderful!Service: General repairs & maintenanceService: General repairs & maintenance

  Ivan Clair
a year ago
Very nice and knowledgeable people. I know a couple works there and they do not mess around with your car or truck. I bought my truck and told them what was going on and they took it. It took almost a month to get it back but that was because they were very busy with other cars before mine. It was not a big deal because I had a bike to ride around. When I got it back they told me everything they did and what they found and also told me some future stuff I need to do. I had a good experience there.

  Ben Hearn
5 years ago
As most of us know, finding a really dependable shop is difficult. Engines Express is way beyond dependable. The quality of a business is always equal to the quality of the people who own it and work there. The people at Engines Express are top notch. Every one of them. They are honest. They explain everything well. They don't ever overcharge or charge you for stuff you don't really need. They really know their stuff and it shows. Their shop is clean and organized. I feel good every time I drive away from there. So does my truck. And so does my pocketbook.

  Dauna MacEachern
6 years ago
I knew my mother had her car serviced at Engines Express. After she passed away, I picked up her car to drive back to Hideaway. The brakes felt soft to me so I stopped at Engines Express. Claude drove it around the neighborhood and assured me it was safe. No charge. When I went to Tire Max to have my tires rotated, I asked them to attach a plate that had come loose under the car when they had it up on the lift and they refused. They only did tires. So I brought it to Engines Expressed. Gladly they did it. Again no charge! To my absolute surprise I was told to just bring my car back for future service. And that is what I have done with total satisfaction every time. I am so grateful for your kindness and your skill. Thank you.

  John Geesey
4 years ago
Came in on a busy Friday, they diagnosed the issue and fixed it same day! I stayed in the waiting are while they worked on my vehicle and when their team had lunch, they so graciously offered me some of their pizza. Been to a half dozen different mechanic shops in VA and TX in the last few years and this is hands down the best customer experience I've ever had. Furthermore the shop is spotless clean. I'll never take my car anywhere else.

  Rachel Escanlar
5 years ago
Jeremy, Kelly, and everyone at Engines Express went out of the their way to service my car and provide the utmost support, as they always do. From a simple oil change to complicated repairs, the EE team consistently provides quality in every area. Pricing is both comparable and reasonable for the quality of service I receive. They give as much insight into my vehicle's issues as possible, and always check with me for approval before going forward with repairs. If you value customer service, trustworthy expertise (especially if you're someone who isn't well-versed in auto repair), and a family-minded approach, take your vehicle to Engines Express. I couldn't recommend them enough!

  Danny Loudermilk
4 years ago
My wife and I moved to Tyler a few years ago and were recommended Engines Express as an excellent business. We have brought all of our vehicles there for repairs and insight. They are kind and thorough always get the job done quicker than we expect. We are always excited to brag about how good they are when the conversation comes up.

  Zachary Warren
2 years ago
I had quite a bit of motor work done here. It wasn't the best timing because the parts were difficult to get. However, the mechanic called me several times about the situation of the vehicle and the parts, then corrected everything quickly. The service here is one of the best that I have experienced. They even reached out to me weeks after I picked up my vehicle to check in. Great customer service. I would definitely recommend them to anyone!

  Jennifer Mosby
2 years ago
Great experience! After going to to two other car shops and paying without the problem being fixed, I was glad to have been told about Engine Express! They fixed it within a timely manner and charged me appropriately.Service: Air conditioningService: Air conditioning

  cw seacrest
6 years ago
I've been going to Engines Express now for 2 years and they have always been professional, upfront about the diagnosis for my vehicle, and very very reasonably priced. I've never left their shop feeling like I got ripped off and the work has always been performed correctly the first time. I encourage everyone to give them a shot the next time they need their vehicle worked on. My Caddy CTS is 10 years old and I know I can get another 5 years out of it simply by going to Engines Express for the maintenance. Jeremy and Dakota are great to work with.

  Preston Smith
9 years ago
Enrique and Robby and the whole staff at Engines Express are the BEST!! I have on various occasions had all my cars in for service. Whether it was for a wheel bearing to oil changes they have kept me and my family safe on the road. I have also bought 2 sets of tires and I don't plan on going anywhere else to let someone else work on my car. These guys are the best in my opinion and would recommend them to anyone. Thank You for keeping myself and my family safe on the road!!Preston Smith

  Robert Wiggins
3 years ago
Just wanted to respond to my recent experience at Engines Express Inc.I took my 2017 Subaru Outback in for it's 60,000 service. Couldn't be happier with the their team. Dropped my car off at 9:00 am and picked it up at 3:00 pm.This was not my first time doing business there but it was the first time for the Subaru. I was confident that they would do an excellent job and they did.They have a great staff there and i would highly recommend them for all of your vehicle needs.Bob WigginsService: Brake service & repair

  K M GRAHAM
4 years ago
A friend recommended Engines Express when I moved to the Tyler area 3 years ago. I have been an exceedingly satisfied customer since that first visit because: they get at the root cause of a problem and always give you options about what repairs are needed and the impact of doing repairs on the spot or waiting. They are a conscientious, professional, friendly, highly skilled partner in making sure customers receive the highest quality of service at a reasonable cost.

  PamElla Alloway-Mueller
7 years ago
We do not live in Tyler but the folks at Engines Express took care of our son's vehicle when it broke down and were courteous to deal with and took the time to explain everything to us over the phone. When we had a problem with the alternator later they returned it and got us a partial refund. Staff members were professional, and particular thanks to Enrique who followed the refund process and kept us informed. Awesome customer service!!

  Angie Turvan
4 years ago
I've been using Engines Express for several years for everything from an oil change to new tires to engine repair. I trust them completely with my car. Always great service (they often complete the work earlier than promised), fair pricing (hey, nothing's free) and open communication (they answer all my questions).

  Steve Mach
4 years ago
I trust them for honest, reasonable cost, professional work on the vehicle we use for my family's many long trips. Auto safety is very important. The work area is very clean, great waiting room, clean rest rooms. That tells you something too. Have gotten a lender for important errand while waiting. They partner with a trusted nearby used car dealer too. I think I reviewed them first several year ago. EE is still my go-to for all our family autos. Engines express is still the best. I live in Jacksonville & go to Tyler for service. It's a drive but it's worth it.