Neeley's Towing & Recovery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nicolas Stevens
4 months ago
Kyle was awesome getting us out!! We waited hours waiting on other companies and were heavily stuck in some mud. Kyle got to us in 25 minutes! I couldn't be happier with their urgency and professionalism! If you need a tow, reach out to them, and you won't be disappointed!

  Greg Richardson
a month ago
Red was so fast, helpful, and friendly! He got our tractor jumpstarted and we're on time to pick up our next load. Thanks Neely's and thanks Red!!

  Jaleesia Green
3 months ago
I love using Neeley s and have used them in the past and now again today. From calling for a tow to Fred coming and getting my vehicle. Great experience once again. Fred was very professional when he came and got my vehicle. Told me he d walk my receipt to the front door so I didn t have to stand in the cold. He got everything done quickly and efficiently. Thanks Fred and Neeley s Towing Service for your kindness and professionalism!

  Ruth Peterson
6 months ago
My son and I had quite the adventure today. We were 2 hours 12 minutes into our trip when 5 minutes from our destination my tire had a complete failure! I was able to limp off the interstate into a parking lot. CJ with Neeley s Towing and Revovery was my savior! I contacted a tire shop who said they could help me if I could get there. CJ put my spare on then offered to take my obliterated tire to the shop so it wouldn t get my car filthy. When we got there CJ helped me pick from the $40 used tires available then stayed with me until they finished the work. He helped put the spare back in my car and get the car put back together. My son loved the tow truck too!Service: Tire change

  Fadumo Jama
a month ago
Kyle was a great guy came and got my truck and trailer off the highway and towed to safe location I highly recommend neeleys towing

  Jim A
5 months ago
My son had a flat in the rain and didn t have the tools to let the spare down to change it. Neeley s came in a few minutes, quickly got his truck to the tire shop. Great, quick service and great price. Appreciate Fred and his good attitude and willingness to get wet in the rain to help us in this difficult time.Service: Car towingService: Car towing

  Meaghan Walters
4 months ago
My husband and I were on our way home from our anniversary trip when my car hydroplaned into the cement wall. We were 4.5 hours away from home. We were fortunate enough to encounter Allen who not only towed our totaled out car but went above and beyond to get us where we needed to be. He was extremely kind and generous helping us call rental car companies in the area that we were not familiar with. Thank you again, Allen! We finally made it home!!

  Ms Dee
11 months ago
I've got to be kidding,.. In a good way! Tommy, the driver was so pleasant and kind and that goes along way with me. His tow truck was clean and tidy. Thank you Tommy, you ROCK man!

  Kawanna Shavers
a month ago
CJ was the absolute best. He went above and beyond to meet the expectations of getting my vehicle secured and towed to its destination.. I highly recommend him and this towing company. They absolutely rock..

  John Standley
2 months ago
I made the mistake of running out of gas., Terri quickly sent Allen. After the fuel was added, move severe problem came up.He went above and beyond. He help find a local mechanic to get my truck right in. He got me to a hotel. Can t say enough great thing about the customer service and professionalism of Newley s and there staff.

  kyron young
3 weeks ago
Cole from Newley s Towing & Recovery was very friendly and quick to help me with getting my car to a shop I highly recommend this place if you need a customer friendly company that will help you quick for cheap!! Also Brent the driver was very helpful and friendly ..again would highly recommend this company all the way around 10/10!!

  Melissa Boone
2 months ago
I called Neelys for a tow. Fred came out and went above and beyond to service our needs. Great customer service.. He even followed up with us to let us know everything was towed to the location it needed to be delivered to.. thank you so much Fred!

  Nicole Stevens
a year ago
Dave came and helped me this morning. He went above and beyond to ensure my car wasn t damaged when getting it towed. My car was on the ground and he had to use tools to dig into the gravel driveway to jack up my car. He was kind and compassionate and even had a nice sense of humor, which was so very helpful while feeling very stressed and overwhelmed. I took a ride in the tow truck to the tire shop and the truck was very clean and he drove safely with me in the vehicle. I seriously could not have asked for a better experience during such a stressful time. Even the people I called to set up the service was nice and professional and made it easy to schedule with them. Call them if you need any help at all and ask for Dave. :)Service: Car towing

  Stormi Sloan
2 years ago
Huge Cheers! I called them mid day on Sunday because my daughter had been ran off the road. They were to me within 20 min with two trucks. They kept my daughter calm and worked quickly to safely get her and her truck out of the ditch without a scratch! These guys were super professional. Thank you Kyle and Teri!Service: Car towingService: Car towing

  Tha Damu
2 months ago
Fred and Cole provided excellent customer service. The wait was not long at all. I would definitely recommend this company to my family and friends. I will use them again if needed in the future.

  Ian Jimeno
4 days ago
Hunter came in clutch! He was able to get my van out of the mud in record time. Fast and friendly.

  James Jones
a year ago
Mr Thomas (sorry I missed his first name) was extremely helpful and informative today in assisting us with our car. Quick reaction time and dropped exactly where we asked at home. James Jones

  Lillie Banker
2 months ago
Thanks Neeleys for providing great customer service. From setting up the service with Terrific Terry who made things happen to the driver Fred who loaded and towed my vehicle like a pro. Job well done .

  Johnny Murphy
a month ago
I needed a tow, an your came to my aid, your driver Fred was so wonderful an courtesy I thank you so much an will recommend your company over all the rest. Thank u again.

  John Abney
2 months ago
Fred came and picked my car. He was very polite and friendly. Got my car loaded up quickly,no problems. I will use Neely s again.

  Sandra Davis
a year ago
Newley s Towing and Recovery sent Abraham to Richmond to pick up my little red car and get her to the shop! I really appreciate all his help, he told me he would treat her like his own car! Then text me after he delivered her to the shop to let me know she had been delivered safe and sound. Thank you, Abraham!Service: Car towingService: Car towing

  Robert Snell
2 months ago
It was a pleasure having Fred to come and pickup/ tow my vehicle. The young man is kind and courteous. This is one of my reasons for using your service. Thanks Fred.

  Malik Ashford
a month ago
Cole & Fred were extremely helpful and prompt. Got us situated in less than 30 minutes. Highly recommend!

  Carrie Slay
a month ago
Prompt, courteous and Knowledgeable at their trade. Fred and Kyle did a great job helping us out in a pinch so grateful.

  Ruku Sub
3 months ago
My first experience with a towing service was much easier than expected.Fred came to our rescue. We didn t have to wait long and he was very kind.

  KD Officially
5 months ago
After a traumatic wreck, I remembered the day after I left a few items in the car. Fred met me and was so very helpful and very kind. His light heart made everything better. I will recommend Fred anytime. Thank you for all of your help

  Brandon Owen
3 months ago
We've used Neely's twice lately and had great service! Fred helped us today and was super friendly & timely! We appreciate your help!

  sammie j
4 months ago
Over the weekend my car broke down and Allen came to our rescue. We didn t have to wait long and he was very kind. Thank you so much again for the great service

  Tommy Emfinger
2 months ago
Hunter from Neely did right by us, very polite and professional even with all of the inclement weather conditions. Customer in the past, today, and for future car troubles as well

  Bella K. Icenhower, ND
7 months ago
My first experience with a towing service was much easier than expected.Fred was so kind and truly cared about my vehicle breaking down. He was confident and reassuring all will be okay~ Thank you Fred!