Meineke Car Care Center
4.4 (460)
2204 SW H K Dodgen Loop, Temple, TX 76504
(254) 651-1141
meineke.com
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
Meineke Car Care Center is an auto repair shop located in Temple, TX, offering a range of services including oil changes. They are wheelchair accessible and recommend appointments for services. Accepted payments include debit cards and NFC mobile payments.
Services offered: Oil change, General repairs & maintenance, Auto maintenance.
Meineke Car Care Center Reviews Summary
Pros
- Timely appointments and efficient service
- Great discounts and friendly staff
- Professionalism and transparency in communication
Cons
- Some customers experienced overcharging and upselling of services
- Issues with misdiagnosis and additional charges for services not required
Suggestion
Improve transparency in pricing and ensure accurate diagnostics before recommending additional services.
Positive Words
Great, recommend, helpful, friendly, professional, efficient, wonderful, top-notch, knowledgeable.
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dominique Williams
a week ago
Great staff at this location. The appointment was scheduled in a timely manner; the next day the appointment started on time sharply. In and out as needed. I will return for the next oil change. Great discounts too!
Ken Harmon
a month ago
Dealing with Meineke was great especially Courtney and the other young lady. Took nearly a month for a transmission job. Each time, probably 30, I was treated with respect and my questions were answered. Not hoping anyone has the problems my wife and I had, but I'd recommend this location every time.
Tanian Gozalo
4 months ago
Amazing Staff & Owners! Highly recommend! They helped me a lot and were very understanding of my situation! Thanks for caring for my Ice King!
Valerie Hohenberger
a month ago
I dropped in for a vehicle inspection and was told that my weight would be 2 1/2 hours. There were several clients ahead of me that were for diagnostics. I actually was able to have my inspection and leave in one hour 45 minutes. Thank you for your prompt Attention.
William Norris
a month ago
Meineke was great for the full experience from talking with the service advisor, Kourtney to the communication during the repairs and maintenance. I got to meet the manager when I picked up my truck and he was thoughtful. Great experience and I will be back
Janet Breona Kaipat
3 months ago
I had trouble with my car starting slowly and thought it might be the battery. So, I went to Meineke for help. They charged me for a diagnostic and I went shopping while I waited. They called me later and told me they can replace the battery but if it wasn't the real issue they would have to charge me more to look at it further. I thought it was strange, because first of all they already charged me for a diagnosis. Second of all, why would they assume something else was wrong without testing the new battery? No company has ever tried to scare me into a service like they did, mentioning potential engine failures while admitting they didn't even look at it yet. I declined the battery replacement, then they charged me more for the diagnosis because apparently the original lower quote was only valid if I had let them replace the battery. I took my car to Jiffy Lube. They checked my battery level for free, and then after showing me the reading and telling me the price of the new battery, they replaced it for a lower price than what I wouldve paid at Meineke. My car started normally again afterward. I personally wouldn't recommend Meineke to anyone.
Deja Roberts
a month ago
I spent over $5000 with them they fixed my transmission then I go back to get my brakes and rotors an extra $447-$500 and then my car breaks down so they have it towed for free it takes the tow truck almost 10 hours to finally come and pick it up then when he drops it off it s while their closed so they don t even get to look at my car til Monday. Monday I call to check to see if it s ready lo and behold it is even thought they don t call or text me and let me know anything then I m like how much do we owe and they charge me for the coolant they put in but I could ve did that myself ? And now my car is even worse ever since I got it back and here it is Tuesday and I just got the car back yesterday now I have to find a better and cheaper place to look at myNissan because they clearly don t know how to fix it
Madolyn Lowe
a month ago
So so so nice and helping! They really took such good care of my car and fixed an issue that s stumped 3 other places! Wonderful people :)
Cody Russell
3 weeks ago
Had an oil leak diagnostic done. Easy find with the valve cover having the seal blown out and the cover being cracked. I replaced the gasket and fixed the crack and no oil leak. A bit pricey is the only reason I didn't give 5 stars.
Brianna Arsiaga
3 months ago
Will never go there again! My cost price was around $1,300. Once I agreed, they raised it up to 2,600! Said mechanic made a mistake! I turned down the cost of $625 for a oil gasket repair. After work was finished and paying almost $1 900, as soon as driving away. Car was knocking really bad, had to bring it right back. After picking it up again another time, the very next day it died while driving it!. While training a teen to drive! Later, I had someone else look at the oil leak. Was a sensor, costed total 60$ to repair. Not $625 Meineke wanted!Costumer service is just as bad. Got a text stating off with "Hello Love, reaching out. That's the lines I could see before opening text. I was unsure about opening a unknown number, saying Hello Love! Had a message left on my phone. All I could make out was. This is Courtney from Blah, blah, blah. On a different unknown number. I listened over and over, tried to make out who it was about 5 times, never could. Once when picking up the car, they lost my keys! Took awhile to find them! Asking are these yours? And these yours? They don't tag your keys!I had taken another car in there before, to get a brake light installed. The trunk hatch was so busted up by them! I'm now having to hold it in place with duct tape. I mean they really screwed it up.I should of listen to others who warned me about this place being terrible. If you think that all went well going there. I bet you got over charged. Or charged for something you didn't need!
Marie Brown
3 months ago
Called on a Friday told me to bring vehicle in. No communication until called back a few times. Car stayed all day to say nothing was wrong with it. There was no leak. Told us to drive weekend ,call back the next week. Sent pics of leaks and never heard back from anyone. Took to another shop waterpump had to be replaced $975..Poor communication and seemed not to care. First and last visit.
Heather Dykes
6 months ago
My son and I had a wonderful experience. I needed work done on my son's car that other people couldn't do or they could do and would charge me so much more than Meinekee did. Would highly recommend them for service on your vehicle. Work was done in a timely manner and at a reasonable price.
Ashley Shook
4 months ago
Would never go there again. They gave me the run around. Told me oil gasket needed replaced then came back and said it was other gaskets. I paid 2200$ just for it to still have a leak. They then told me it was tbe oil pan gasket and it would be 3k!! My cars not worth 5k. So I feel I wasted 2200$ for parts that didn't need fixed. Smh!
Odilia Johnson
3 weeks ago
They just fixed a job that was suppose to be done by Deers tires multiple times! My car didn t sound like it s fixing to break anymore!! I m super excited to have my car back to the way it s suppose to be! Thank you ll so much at Meineke!!
Dave Vavroch
3 months ago
GREAT service. I went in with what considered a big problem and with their diagnostic expertise it turned out to be something different, something small. Very professional and honest. I will continue to go back in the future. Very, very satisfied!
warren ferrell
a month ago
I got a lot of work done to my truck here recently and everything on my list was done great. Communication was great also. I will be back if needed. Thanks guys.
Patrick Murphy
a month ago
A truly trustworthy business with amazing detailed attention to my vehicle and the mechanic Steve always ensures I understands what is happening with my vehicle and recommends best course of action for success and peace of mind for me.
Ruben P
3 months ago
Had a great experience here, Courtney was extremely helpful and communication was top notch the entire time I was doing business with them. I highly recommend using this place for any car repair.
Tim Pruitt
3 months ago
I have used Meineke 3 times now to do repairs to my 2013 Ford Fusion. Fast and reasonable service. Highly recommend.
brooke withers
a month ago
I bought my dream car in 2015 - almost 9 years and 200k miles later, she s still taking me places! There s no one I d trust me than Meineke to keep us going. Thanks Eric!!
Richard Stanford
3 months ago
I had a good experience twice. AC can be complicated, especially with older vehicles. I had bad experiences with other auto repair shops. Meineke knows what they re doing. They repaired my vehicle and did not charge me with unnecessary service or parts
Shatarra Travier
6 months ago
I had a horrible experience I went to get an alternator and they put a bad one then all of a sudden a my car started going haywire and they want to keep charging me for it when they had the car more than I did from July till October claiming they didn't know what was wrong it and they weren't really checking it. So know everytime I turn around it is something else wrong with my car I truly feel like they have damaged my car. And they aren't worth a penny. Having me finance $5000 worth of work and I am still having a problem. They are not trying to reimburse and I have been leaving messages for the owner and not getting contacted back now they want to charge me another $1700 for something that just went wrong after them having my car is ridiculous!!!!
A Baill�res
2 months ago
Haven t had a bad experience yet, with either of our vehicles! Plus great customer service is always appreciated!
Job Info
4 months ago
Have been taking my vehicles to this location for years now and have always had my issues resolved. James is my go technician and Eric has always been helpful in resolving my repairs.
D Lef
a week ago
Got me in with a last minute schedule change, did the job and did it right. Cost was better than most estimates in town.
Rhonda Norris
2 months ago
Great and positive service and friendly support with a quick turnaround on my vehicle. I would highly recommend this team.
Kirk Lammert
a month ago
Customer service was top notch! Took care of my issues quickly and professionally. Highly recommend.
STRICTLYMONEYYB
4 weeks ago
Communication from the ladies in the front was outstanding. They kept me updated throughout the whole process. Great team they have!
Mari Ann
6 months ago
My water pump was leaking and they fit me in. Very friendly and knowledgeable. Very helpful. They were able to get it fixed and do other maintenance that I requested the same day. Fast turn around. Was extremely appreciative that they could help me in a pinchServices: General repairs & maintenance, Auto maintenanceServices: General repairs & maintenance, Auto maintenance
Heidi Withers
4 months ago
In my own experience, service here is wonderful. I ve always been able to get my car in when needed even on the occasional walk in.