Cornerstone Automotive - Temple

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dominique Suber
3 months ago
3 weeks straight I went to 3 different auto repair shops and the dealership twice, every mechanic said they couldn t find anything wrong. I guess I was the crazy one. My car was jerking everytime I hit the accelerator. I finally went to cornerstone in which I should have went to first. The manager told me without even checking and told problem could be. He got the part, fixed it literally in 5 minutes. Now my car runs so smooth. The guy just don t know how he made my day. I will never waste my time again with any other auto shop. I will forever be a cornerstone customer

  Haley Johannesen
3 months ago
Ronnie was so nice and took such great care of me! This a great honest trustworthy place to bring your vehicle! A mechanic who actually listens! Highly recommend!

  Traci Goodrum
2 months ago
This is most amazing automotive repair shop in temple Belton area. They are honest and reliable. I have been using them for over five years and I won't take my vehicles any where else

  Debbie Griffin
3 weeks ago
I have taken my vehicle several times throughout the years, always courteous and does a great job.

  Steve Hogan
a year ago
Was recommended that I go to corner stone automotive. I took their advice and can t be happier. Had compressor and condensers replaced in 2014 Nissan Altima. They stand behind their work with a a three-year warranty. The owner of the shop Robert was very knowledgeable and friendly. JP was my main advisor and got me in and out of the shop quickly on schedule. JP also went out of his way replaced the caps that another automotive shop misplaced. The worker in the shop came out that worked on my car and also made sure the caps were the right ones and also he replaced missing tabs that hold some of the plastic body together. Phenomenal experience, I would recommend them to anybody.Service: HVAC duct & vent installation

  s sil
4 months ago
Drove all the way across town after telling them I could not just leave my truck. I needed it for work. Got there to find out. Oh no you have to leave it because we can t. We don t know what time we can get to. It will never use your shop again.

  Laura q
4 months ago
I didn't know this level of integrity and trust still existed in companies. Cornerstone has helped me so much, always with a smile, professionalism and explanations that make sense.

  Kevin
10 months ago
Short answer:Unbelievable service - best service I have ever had from anywhere. Nicest people I have ever met. Unbelievably fast. Great price. No selling pressure. Great repair work. Stop looking at reviews, go here.The long answer:We are not from Texas and I needed to get a few things done on my wife's car. I walk in and the owner greets us and talks to us about the car. He was probably one of the nicest fellows I have met in a while.When the owner called us up later he explained everything that was wrong with the car, what had to be fixed and what doesn't need to be fixed without any pressure. It was an incredibly low price too from what I have had in the past in Louisiana.When we come back to pick the car up there was another extremely nice gentleman at the desk. I see the owner hurrying to leave the shop I can hear the employees talk about how he wanted to get someone their warranty on a battery from AutoZone so he was quickly leaving to help a customer - I couldn't believe it.Then I tell the employee at the desk how nice he was to me yesterday, and he had nothing but good things to say and then goes on to say how he tries to do at least two good deeds a day. What a great guy.I then asked him if it would be alright if I could leave my other car to when they were available. He did what I wanted on the spot near closing even after I protested that he didn't have to go out and do this.Who are these people? Are they from another dimension? I have never had such a great experience with any service ever. I found this place because it had pretty good reviews. I almost didn't even go because I live in south Temple. This is now the only place I will be going.Oh and the actual service. It was great. I got a text message two hours after dropping it off saying they found the problem, even though I assumed it would take a day. They then proceeded to finish everything extremely quickly. The brakes handle better than I could ever remember.Stop reading, just go here.

  Grant Yawn
a year ago
Needed some help with an A/C problem on our car and took it to Cornerstone this morning. They got it taken care of in a few hours. They were straightforward and honest with me. Wasn't my first time taking our cars there. They've always done a great job for us and I never feel like they are trying to find stuff just to get more out of me. I'll definitely continue bringing our vehicles to Cornerstone.

  Brooke Wesby
a year ago
Dropped off my vehicle at 8am for a headlight repair. I asked them to check the rear lights. They called me to give me an update and offered to do my inspection. My vehicle was ready at 11:45am. They were professional, honest, knowledgeable andreasonably priced. They gained a customer for life. Special thanks to JP.

  lisa
8 months ago
I called at 7am. Robert said he didn't have an opening until the following week. After explaining I needed a 3rd brake light fixed, he called me back telling me to bring it in after I got off work. It was not an easy fix. But they got it done! Thank you for helping me! I will recommend this company to anyone! And will continue to do business withthem!

  Liz Rediske
a year ago
We had the best experience here. Friendly staff, great communications, excellent work quality and price. They were quick too! Our daughter also uses Cornerstone and they were wonderful working on her check engine light issue. This is absolutely our garage moving forward.

  Willie Ward
a year ago
If I could leave 10 stars, I would. I had them do a pre-purchase inspection on a vehicle I was purchasing. They not only provided pictures and a lengthy description of the vehicle but, after leaving, I was replacing the air filter and noticed that a screw was missing. I called just to see if they happened to notice it missing during the inspection and they told me to swing by and they would find one that works (it was missing when they did the inspection). They then spent 20 minutes replacing not only that screw but 3 others that were missing! Top notch service which is really rare to see these days. Couldn't recommend them more!

  Michael Axelsen
a year ago
Every time I use Cornerstone I am completely satisfied! This Chain business has a hometown feel of Honesty and good work. Robert and his technicians have always taken good care of me and been up front and honest with repairs and repair cost. I would recommend them to my my parents or grandparents.Service: General repairs & maintenanceService: General repairs & maintenance

  Xzavier Marsh
a year ago
I was debating on where to take my vehicle for some repairs that needed to be done, and I have trust issues with shops due to bad experiences in my past with untrustworthy shops with little to no integrity, a friend recommended Cornerstone Automotive and I m so glad he did, Rob was very approachable and knowledgeable and updated me every step of the way and kept me reassured throughout the whole process. Now there is no debate on where I ll be taken my vehicles in the future for any repairs or maintenance necessary. If your looking for a transparent and fair priced shop that will work with you and that actually take care you and your car you FOUND the shop for you! Thank you Rob & The Cornerstone team!Services: Heating system installation, General repairs & maintenance, Install thermostat, Thermostat repair

  David Dickinson
a year ago
They are too proud to accept when they are wrong and either at worst dishonest or at best ignorant. They rotated my tires and then the tire pressure sensor went off. I got pressures checked at another facility and the pressures were okay. I looked up online that some vehicles need the sensor recalibrated after tire rotation and that should typically be performed by a shop as part of the service being paid for. When I went back, the worker insisted it was nothing that would be part of a tire rotation and claimed I must have a flat or a bad sensor. He said it would take several hours for them to figure it out. I then took the vehicle to Sam's Club and they fixed the issue in about 5 minutes free of charge. Don't waste your time on people too proud to accept their errors and trying to overcharge since they don't know their craft. They do not stand by their work and insist that the customer is always wrong. Terrible customer service.***In response to their response, there are no contradictions in this posting. They were offered a chance to review it but after I had told them what the problem was, they stated that it could ONLY be caused by a flat tire or faulty sensor that would need to be replaced. They did not then accept ANY responsibility for their work and their response to this post continues to demonstrate that they refuse to admit when they are wrong. The problem could have been fixed rapidly but they wanted hours and entirely dismissed the true method of resolution as impossible. Had I left the vehicle with them another few hours, I can only imagine what worse damage may have occurred. This is not gross exaggeration as they claim but is a true and faithful account of the experience I had with their shop. I would not trust them with my vehicle again.Services: Tire rotations, Auto maintenance, Oil change

  g s
11 months ago
NO STARS. Starter replaced after multiple attempts tried to fix but made matter worst endedup with white smoke coming from tail pipe and vehicle shaking only to park in driveway and never started again. I would never refer to anyone worst mistake ever taking to this repair shop.

  Katie Rediske
a year ago
These guys are great. I was in a pinch when I first took my car to Cornerstone and I found everybody to be friendly, knowledgeable, and helpful. I ve taken my car back a few times since then and have had that same experience every time. I m grateful to have found this place and recommend it to everyone I know.Services: General repairs & maintenance, Auto engine diagnostic, BrakesServices: General repairs & maintenance, Auto engine diagnostic, Brakes

  Mercedes Hutsell
2 years ago
Best place in the state to have your vehicle worked on! They got us in first thing this morning and had our vehicle ready to go by noon. The price was reasonable as well. Would highly recommend cornerstone automotive. The customer service was amazing. They took the time to explain the issues of our vehicle. They did not over price or add things to our bill that didn't need to be done like other places. Keep up the good work employees at cornerstone automotive

  Jason Baker
5 years ago
The guys at Cornerstone Automotive were great to deal with. They found out what was the matter with my SUV and fixed it promptly. It runs great now. Thank you to Robert and his excellent crew of mechanics... Highly recommend using them..

  Rochelle Gauna
a year ago
I took my vehicle to this place after I made the mistake of allowing walmart to do a oil change. Walmart left their weight mat under my hood which created issues. Cornerstone was to fix the issues. They were really good dealing with Walmart insurance, they were really nice as well.2 weeks after they repaired my vehicle (which included the transmissions line) it broke and popped off during a road trip. Transmission fluid ran out all over and created a dark black smoke behind me. I found a place to pull over. I was almost an hour away from home. I called my husband and a tow truck. My husband took pictures under my Yukon after he discovered what had happened. Of course I had to pay the extra milage that accured because of my tow. The tow took 2 hrs to get to us of no fault of their own. I had 2 small kids and a small dog with me in 100 degree weather. We had the vehicle towed back tocornerstone.My husband showed them the pictures, they repaired it again. I called them to confirm that the vehicle was ready. They said it was. I asked if they were sure this time. The person who I spoke to told me that this kind of thing happens with these lines..... really?????? I've had this vehicle for 7 years. I'm the 2nd owner. My mom was the first who purchased it new. It never happened before!No apologies, and no acknowledgment of their mistake that caused us a very uncomfortable and potentially dangerous situation. No empathy what so ever.Folks I would not recommend going here.UPDATE: In reading the response from Cornerstone I now can add lying to the list. They never apologized to either my husband or I. I gave them that chance. All the guy did was make excuses as to why the part broke off. They never took responsibility for their incompetence. I spoke to other mechanics that verified that this is very rare if the job is done correctly. I rarely give bad reviews to small businesses but after the experience I've had with this place I think it's justified. We shall see if this happens again in another 2 weeks or so.

  Rojelio Osorio
3 years ago
I was very pleased with my experience at Cornerstone. The owner was straightforward with the price and it turned out to be hundreds of dollars less than another shop I priced. The staff was friendly and professional. The work was done fast, in one day, and all the issues were fully resolved. This will definitely be my shop of choice going forward. I highly recommend it.Services: Transmission, A/C system maintenance, A/C system repair, Auto engine diagnostic, Engine repair, Air conditioning, Battery

  Bill Lumburgh
3 years ago
This is probably the best shop I have taken my truck to in over a decade. The professionalism, quality, timeliness and pricing was beyond my expectations. The crew here at Cornerstone provided me with courtesy and customer service that should be the de facto standard for all automotive shops. Thank you so much to Jonathan and his hard working crew. Ill take all my automotive work to these guys from now on!Services: Electrical repair, Steering & suspension repair, General repairs & maintenance, Wheel alignment

  Christian Namkung
3 years ago
10/25/19Took my truck to Cornerstone Automotive for an alignment and got it back the same day. No issues, got a printout of the work and everything seems normal, drives fine.10/27/19Notice that the Front Right tire has a lean(camber) and also noticed there s a 1/2 difference in height from the front left to the right. The camber had everything to do with the alignment work, the height difference probably had nothing to do with the alignment but it s still a concern.10/28/19I take the truck back to Cornerstone with my concerns and we talked for about 15 minutes. They were very courteous throughout the process and even one of the mechanics rode with me to talk about the problems. The answer I get back is the tolerance is within limits and the adjustments that they had to make was to the maximum and no other correction can be made. The printout does say the tolerance are within limits but there is a noticeable difference in camber between the front left and right. They don t touch the truck and I leave with still concerns about the work.10/29/19I take the truck to McGuires and I tell them about my concerns. They were very courteous and told me that they will get me when they have run through their checks. Once they completed their checks, they take me back to the truck and show me the diagnostics and yes the tolerance for the alignment is all within limits but they did notice the camber and informed me that they can fix it. 45 minutes later, I get the truck back and the camber is gone, it is straight. I m happy and the price comes out to $65 even. (I paid 89.99 plus tax at conrnerstone) I come back home and measure the height difference and it s gone. Totally straight, aligned wheels and completely level truck. The whole time I am thinking, I should have brought the truck to McGuire s in the first place. Cheaper price but higher quality service is a no brainer.- - - - - Update - - - - -The store did reach out to me issued a full refund. Did not ask me to change my review or anything close. Just a simple refund and to me that shows they actually cared about customer satisfaction. Changed to 4/5.

  Diva's Mad About JoJo All Things Bizarre (Deliver Us From Diva)
4 years ago
They didn't take advantage of me because I'm a woman, they listened to what I believed was wrong and they got my daughter rolling very quickly. I would like to point out their after hours drop off made the process easy, I had a tow truck drop the vehicle off the they called me in the morning to let me know how many others they had to work on first. Clean, professional, friendly and they make sure you're satisfied.

  Sarah McCarty
3 years ago
My family was moving to Washington State and it usual mechanic messed up someone major in my engine when replacing a leaky valve seal the day before we were scheduled to leave town in our truck. Cornerstone automotive worked us in on a Friday afternoon, found the problem almost instantly, the wiring for cylinders 4 & 6 were crossed! They fixed it right up all while accommodating us and our 65 lb great Pyrenees dog out front and the shady waiting area with chairs and plenty of water! Their service was God sent! I recommend everyone going to them when they need help with their vehicles period our vehicle made it to Washington state with no problems the entire 2,226 miles!!

  Johnhd2003
4 years ago
Cornerstone has always been really good. They get you in and out with the oil changes, and they do good quality work. I have had a few repairs made at Cornerstone, and I have no complaints at all. Always very helpful. they explain what is wrong and how they can fix it.

  David Silva
5 years ago
New to town and needed a trustworthy mechanic. After reading other reviews I decided to try Cornerstone. Great experience! They fixed me up ahead right on schedule so I could use the car for a road trip. The owner himself delivered the car right to my house! They gave me an estimate of some other repairs that should probably be done, but not in a pressure way. Genuinely came across as sincere and honest. Found my go to shop for all future services!

  David Buchanan
a year ago
My first visit to Cornerstone was today. I bought an AC Delco car battery to carry out and have installed in another vehicle at home. Finding the battery was tricky and they discovered the five year old battery was superceded by another, changing the part numbers. They had to order the battery and had it delivered there ready to pick up within a couple of hours. The Service Advisor was nice enough to load the new battery into my vehicle's trunk and take the old one out of the trunk and carry inside for the core. I did not have to lift a thing which is great because I'm disabled. I asked if it were possible to top off the air in my tires while I was there. The Service Advisor went above and beyond and topped off all four of my tires himself. It's things like this that get my my business. Edit: Today, two years later from last review, I went back because the battery was leaking acid and corroded the terminals, thanks to the extreme heat we've had this summer. The guys were friendly and helpful, just as before. I had to run a couple of errands and by the time I got back the new battery had arrived. After a reasonable wait, they had the new battery in, terminals all cleaned up and I was set to go. The battery swap is complex because of it's position under the hood. A panel must be removed, a plastic computer cover then the computer flipped back out of the way and a brace removed before ever starting on the battery process. Once all of that is done, the battery terminals and the rods that hold the battery in place can be removed. Then reverse the process once the new battery is in. Despite all that craziness GM decided to put in place, it was completed in a timely manner. The waiting area was cool and comfortable and guest WiFi was available. I definitely chose the right place to purchase my battery from.

  Tony Michels
5 years ago
These guy's are great. They have worked on my 05 F250 and my 2015 Genesis. They have always completed the work on time or earlier than scheduled. I took my F250 in thinking I had a problem with the breaks and the found they were in good shape and they didn't try to fix something that didn't need fixing, they also didn't charge me for the appointment. That type of honesty in the auto repair business is very.... rare these days. After my first experience with Cornerstone in Temple, I will never take my vehicles to any other repair garage, including the dealership. Great service, Robert the owner is extremely professional.