O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kevin
5 years ago
Good costumer service very friendly and the employees help me find what I was looking for. Love the fact that they took the time to great me when I came in the store. Very clean and very well organize. Definitely coming back again.

  Billie Hill
2 months ago
Needed a quick in and out visit and that's just what I got. Employees were ready and willing to wait on me with a quickness and kindness. I recommend this business

  Raygne C
2 months ago
The five stars are for the older lady working here I do not remember her name but she went above and beyond to help me. Over all rating is a 3 due to being understaffed, forcing everyone working on these days to be over worked.

  Shelly Pete Crow,
6 months ago
Had to make a quick fix stop as we always use O'Reilly's. Got exactly what we needed and wouldn't you know it the boyfriend forgot to bring tools, no problem he went back in and asked and they provided one he could use... Great customer service thanks guys.

  Chris Brown
3 weeks ago
They were very informative on my vehicle and we're very friendly and very professional

  Tony Aguilar
2 weeks ago
Toby and the team at this store know what there talking about.

  Wayne Rasmussen
a year ago
The staff at this location is and has always been excellent and helpful. If ever they are busy, they make time. This visit they helped me pick out the best brake pads for me and gave me tips for install. Can't ask for more.

  Glo
10 months ago
The staff is so friendly and helpful I would recommend this location for all your needs .

  Juan Del Real
2 months ago
Great guys clean store

  weldon white
2 years ago
I buy all my automotive needs here. A lot of new faces but seem knowledgeable. I came in twice with a very vague idea of what I needed and left with the exact part I needed but also "insider" tips on the correct way to install. The tip actually ended up saving me a second trip to the store and several dollars. Thank you Mr cashier guy!!

  Joe Baker
2 years ago
I travel all over. The guys were awesome after I experienced a breakdown, limped to their lot, they got part same day for me. Was hot as heck, they kept checking up on me, letting me come in cool off get water etc. Let me fix in lot out back which took pretty much whole day. If orielly gives customer service awards the hole store deserves one. Part was like $200 buy time getting everything I needed to replace it from tools to antifreeze to bucket by end I spent like 500 but saved me about $1500 having someone else do it. Thanks again guys

  Brittney Jones
2 years ago
Angel, one of the customer service reps, helped out my husband greatly! If you want a great experience with good customer service go up there and ask for him! You will not be disappointed.

  Dennis Beebe
4 months ago
Helpful staff. Had what I needed.

  James K.
3 years ago
Wish I could give these guys a better score. Typically this is my go to store, as George is usually working up there and is a great guy and knows his stuff. As with my review on autozone down the street, I came in looking for trim tools and there was a general lack of knowledge about what was on the shelves and once the associate I was speaking with determined that they didn't have exactly what I needed he just kinda wandered off instead of at least asking if there was anything else or if maybe would could find an alternative. Of course I will admit that this was just one of "those days" and I don't blame them. I would still recommend these guys over autozone any day and I will most definitely be back as well.

  Amanda Albiston
10 months ago
Fast Friendly and accurate information about my car. I found all the parts I needed at an affordable price.

  Kandy Seay
a year ago
Shirley was very helpful. I needed a battery for my lawnmower. She made sure the cranking amps was correct and that the post was on the correct sides.

  Jose Garcia (Godsburninggarden)
a year ago
Very helpful and down to earth ppl, I ve been to several locations and can always have a good experience.

  Caeden Reddick
2 years ago
Absolutely love this experience I asked one of the people behind the counter if they could help me put a new battery in the jeep and not only did he help me put a battery in but he help me understand my car a bit better I will be returning to the store 100%

  Rhett Reid
2 years ago
All of the staff here are very friendly and will go above and beyond to ensure that your problem is fixed. I was especially pleased with Paul. Paul was very kind and his work ethic was excellent!

  David Dejarnette
5 years ago
If you're not from there they'll let you know. Expect George he was the nicest guy to talk to and took care of what I needed without the attitude the rest carry. JUST ASK FOR GEORGE WHEN YOU GO, YOU WILL NOT BE DISAPPOINTED

  James Mitchell
2 years ago
Truck wouldn't start so they advised new starter. $180. Didnt solve problem so I looked online and found it was 99% the fuel pump. O'Reilly was $238 . $45 Amazon. The starter on Amazon was $68. Ripped off for $180. Ill buy my parts Amazon from now on.

  Amanda Elaine Standifer
a year ago
We had to keep going back because they kept sending us the wrong parts. Exchange process was easy tho.

  Scott Hill
a year ago
Always helpful in Sulphur Springs...those guys have worked there a long time and know their stuff.

  Daisie White
a year ago
Attendant was friendly and very helpful. Found the part I needed and even helped me plug it in. He was awesome.

  rob williamson
5 years ago
O'Reilly's in Sulphur Springs is a good store to order parts that could be overnighted things like that, but the counter help up there our rude. I don't like to walk into a place to spend my money there can you ask a question is somebody at the counter and they just act like you are not there and whenever they finally look at you it's a dirty look like they want to just be puffy and mad because you were there to make them work. From time to time I'll go there but I park but I won't stay in there just to shop around. I wish management would do something to inspire there counter help to show a little bit more courtesy at work.

  Christi Cameron
4 years ago
George was awesome! Everyone there was very friendly and helpful. I've been to O'Reilly's in Denton before and did not get the service or knowledge as I did here in Sulphur Springs. Thanks y'all !!

  Robert Dunn
a year ago
Mouse chewed through my window washer Y-connector took part to store and they helped my locate the correct fitting. Installed myself and window washer is functional.

  Cynthia Ms Juicee Dial
4 years ago
I give 5Stars to the young Hispanic guy who was very knowledgeable about everything he tried to explain to me about if it were him what he would get fixed on his car 1st when I went in with a long list from NTB need more young men like him he also referred me to an auto mechanic down the street from O'Reillys

  Peggy Hertel
4 years ago
Great service! They looked up the part (brake light bulb) rang it up, then helped me replace the old one! This old lady is very happy!

  Monica Lavinder
3 years ago
They're the Best! Jason always helps me, and the other guys do to. Thanks O'Reilly's Auto Part Store.