Classic Elite Chevrolet Sugar Land (Classic Chevy Sugar Land)

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chris Vazquez
a week ago
I had such a great experience purchasing a vehicle from here. Our salesman Jose Soto treated us so well and never put the pressure on us to buy. He got us the most for our trade in and put us in the perfect vehicle in our price range for my growing family. I would definitely recommend Jose S. to anyone looking to purchase a vehicle from here. Santiago in finance was also very great to work with. He got us in and out of there quickly and made everything very clear. Fantastic overall experience!

  Erin Gentry
a month ago
Cannot recommend this dealership enough! I was driving in from out of town with a strict schedule to make my purchase and they made it happen in a timely manner.I worked with Michael & Carlos over the phone to make sure everything was set up prior to my arrival.Once I arrived Fabrizio helped me set up my new Tahoe and the MyChevrolet app. He made sure everything was taken care of to close the deal.The finance guy (sorry I don t remember your name ) was awesome too, a genuinely good person!A+ service all the way and prices that can t be beat! Definitely take a ride to Classic Elite Chevrolet in Sugarland for your next purchase!

  Shasta Nair
2 months ago
Excellent service. My service advisor John Smith is very knowledgeable about my corvette and can often diagnose the issue right when I arrive (they still do a thorough diagnosis after). He s been very communicative and fast on the service. I literally drive all the way from Austin to Houston just so that my corvette can be serviced by John and Classic Elite Chevrolet Sugarland as I get better service than any Chevy dealership in Austin. Highly recommend.

  Audrine Krueger
2 days ago
I recently moved to Ft Bend and Classic is closer to me. I tried it to get a oil change and I am so pleasantly surprised at the professional and friendly service. They did not try to upset me on anything. They even washed my car. The service advisor told me the price upfront. I have gone to get a oil change and they try to get you to spend more money. I would recommend this dealership service department to my friends. I finally found a decent dealership. Thank you

  Katie Gautier
4 months ago
Bought my first car here and the process was super easy. Made a deal over the phone, came into the store and the manager was true to his word. Overall a 10/10 experience, love my new chevy blazer!

  LaDonna Davis Penrice
3 weeks ago
My Salesman Fady is a wonderful person he treats you like a friend from start to finish and never rush you in the decision process I highly recommend him as the go to guy...not to leave out Christhian in Finance he is an awesome person as well and he will make the deal happen for you..love these guys

  Dennis Mathew
4 months ago
I purchased a black 2017 Suburban for $51,000, but after a year, I noticed the paint had faded, and there were chips and rust on the roof and frames. When I took it for service, I was told fixing the paint and roof issues would cost nearly $6000. I regret trusting Classic dealership and their salesperson; I thought they were reliable, but now I see I was mistaken. Instead of buying from them, I would've opted for a new vehicle if I had received truthful information. Despite considering two additional Suburbans, I've changed my mind about purchasing from Classic. I strongly advise other used car buyers to ignore sales pitches and always get a mechanic's inspection before making a purchase.

  Melissa Seureau
a week ago
Sweet deals at Classic Elite Chevrolet, loved seeing this red hot Bellaire Chevy. Employees were super friendly. Thanks for helping me with my new ride.

  Sean Costello
4 weeks ago
Love this place they helped me get the truck of my dreams was being help by a guy named Robert what a great guy he was very helpful knows everything about the truck showed me everything about my new truck would recommend him to anyone looking for a new truck

  Steve Hagerty
a month ago
Saw online an Infiniti Q50 for sale with a list price of $17,488. I made an offer to the salesman (Victor) of $17,500 all in. He said he would have to look at the numbers and get back to me in 30 minutes. After 2 hours, we called him for the numbers. He stated they are on their way. 24 hours later, I called him to get the numbers that he never sent. An hour later, I got the numbers.Upon reviewing the purchase paperwork, a $600 extended warranty, that I did not ask for, was added to the total price. Additionally, the price of the car was listed at $17,991. FIVE HUNDRED DOLLARS more than the listed price of $17,488. I could not believe it. What unethical and poor business practices to subject their customers to.The total price of the car listed ($17,488) plus doc fee ($150), plus title/license ($357.50), plus sales tax ($1,093) should have been $19,088.50. I raised my offer to $18,500 ALL IN. The dealership would not budge off of $19,500 ALL IN. A number that was still incorrect based on the listed sales price of the car plus TTL.The entire time during this process, I was told they would get back to me. NOBODY contacted me, I had to keep reaching out to them. They simply could have told me that they were not going to sell me the car and I would have moved on. After I called out the salesman for poor timelines, he said his sales manager would contact me. Surprise, surprise, he never did. I finally called and talk to the sales manager who informed me the car was sold 4 days prior.There are a lot of dealerships out their folks who will treat customers better than this. My experience felt like I was dealing with a fly by night car sales company on the street corner and not a reputable car brand dealership. Disappointing experience all around. Car buyers take note.

  Kimberly Perkins
2 months ago
Michael (my salesman) was very knowledgeable about the vehicles and very helpful to try and get me the lowest price he was allowed to. I know he's got to make money, too, and I think he did a great job. He was very thorough. I can't remember the man's name in financing that I worked with, but he was awesome with helping me figure out my payments. I truly appreciate his help from the bottom of my heart. Both men were very respectful and seemed genuinely caring about helping me out.

  Heidi Rehm
4 days ago
If i could give 0 stars I would. Worst car buying experience ever!! Purchased my vehicle in December and still have not gotten second set of keys. This dealer doesn t care once they have your money you get the run around and no return calls. It s been months and all i get is empty promises and no follow up. Do yourself a favor and pick any dealership besides this one.Update while I stand behind the review to avoid buying from this dealership, I would like to acknowledge The service/parts manager Rich and his guy Sanchez. They were amazing,communicative and handled my issue in one day after begging for months from the other side of dealership. The sales team should take note on how to run an orderly business and take care of customers.

  Marco Elizondo
2 months ago
Ishel Loria was absolutely amazing. Her customer service was 5 stars and made the whole process easy for me. She made sure to try and find me the exact truck I wanted and didn t stop until she did. Always followed up with me and never made me feel like my business was taken for granted. Will definitely be reaching out to her first next time I m looking to upgrade my truck. Thank you Ishel!!!

  Drew Gonzales
a month ago
Excellent customer service!! A big thank you to Patty for referring us to Marvin! He was very outgoing , friendly, patient and his 15yrs with Classic Elite showed! He did not pressure us and answered all our questions honestly. But most of all he made this first time buying experience a great one for my son!! He is a happy customer!!

  Amy Contreras
a week ago
Margie was great! She took the time to explain all my plans and service I had available to me. I appreciate her time and patience when explaining Great job Margie there should be more people like you

  Anthony Bryant
a month ago
Marvin is Awesome!! He got me into the truck I wanted and the payment I needed to be at! If you need to buy a new car or truck classic eliete chevrolet is Awesome and Marvin Bridgewater is definitely the man to get you taken care of

  Adrien Subora
a month ago
Highly recommend. I had an amazing experience with Eric Gomez. He immediately made me feel comfortable about coming in and took care of all my questions and hesitation about buying the vehicle. Eric was friendly with a very calm demeanor. Eric knew all the details of the vehicles and explained all the fine details. I was not planning to buy the Tahoe, but I felt great with Eric that I changed my heart and bought with confidence.I would highly recommend Eric Gomez to all my friends and family. Eric is the absolute best!! Definitely 11/10 rating. Eric is the best and I will be coming back in a few months for a vehicle for my son who is turning 16.Thank you Eric!!

  Santiago Piriz
3 months ago
Easton as well as this dealership but been nothing but excellent. Being in the business myself, I was weary at first to buy a car sight unseen and trade my car. Easton made me more than comfortable, always extremely prompt with all my questions (and there was a lot of them), and set up all transport, paperwork, etc within a couple days and within a week I had my 911 in NJ!

  Bryan Lavery
3 weeks ago
Ask for Kristen Anderson, the most streamlined and efficient car buying experience I have ever had. I change into various vehicles every 2-3 years and by far she has been the easiest sales person to work with. I'm a millennial I hate sitting there for hours doing old school care sales practices and it was anything but that with her. She's transparent and efficient and feel that I got a very fair deal. 100% will look to purchase from her again. Thank you Kristen

  Gavriel Leal
4 months ago
Just want to thank Ishelle, Jose and the rest of the classic elite team for helping bring home my new LT1 camaro, they worked very hard and went the extra length to satisfy and make my deal happen, appreciate y all s service

  Leslie Wickham
a week ago
Classic Elite Chevy in Sugar Land has exceeded my expectations! We worked with Devon McGavock on getting me into a Tahoe and he was fantastic to work with. He got us the most on our trade in and was able to get the Tahoe in our price range. Dream car truly. We will be back when it s time to get my husband a new truck.

  Bryan Kelley
a month ago
I brought my 2021 Stingray in for an oil change and I felt very welcome entering the service area at 7am. I was greeted promptly and professionally and immediately referred to a service rep who took care of my work order. Scheduling online was easy and convenient. The waiting area is very comfortable and the coffee is always hot. Thanks!

  SHEENA J
5 months ago
Your cashier is excellent. You can tell she loves her job. She is the best. I give her 1000 stars and then some! Didn't catch her name but you will know who she is just from her very pleasant & jolly demeanor.Thank you for being you!Sheena Jones2016 Black Impala

  Oscar A
a year ago
Nick the salesperson was great and was upfront with pricing which I appreciated. There was some mis communication when it came time for the down payment and I did not have a good experience with the sales manager. I felt he was rude and loud towards myself and other employees and did not appreciate that. I was ready to walk away from the purchase as I felt he didn't value my business. If it wasn't for the salesperson Nick and Mo the finance manager I probably would of. Overall I would recommend the dealership but I wouldn't want to deal with the sales manager personally.

  Armando Carbajal
a month ago
Salesman Edward was great and knowledgeable he did an amazing job, and finance Santiago as well. The only thing I didn't like was the fact that I was there for 8 hours and didn't not get compensated for my time. I am disappointed because this is the 3rd vehicle I buy from classic and got treated like a fly on the wall. Finance management needs to get better for repeat customers.

  Char Schakett
5 months ago
Go see Michael Elias!! Confident. Caring and over all general just a super guy!! We special ordered our Chevy Trax from him. He kept us up to date and informed us of all updates!! Our next car will come from Classic Elite! A family that cares! Thanks Michael!!

  Veronica Abarca
5 months ago
IT IS A GREAT EXPERIENCE IN LESS THAN 3 HOURS I WAS OUT DRIVING MY NEW CAR MY DAUGHTER IS VERY HAPPY AND STILL CAN BELIEVE IT WAS SO FAST AND EASY GREAT EXPERIENCEI RECOMMEND . THANK YOU FOR HELPING ME WITH THE BEST BANK. EVERYTHING YOU SAID ON THE RADIO IS 100 REAL. THANK YOU SO MUCH WITH ONLY $1,000 DOLLARSI GOT MY BEAUTIFUL DREAM CAR

  Lex Paxton
a month ago
Dear Classic Chevy Team,I wanted to take a moment to express my sincere appreciation for the exceptional customer service I have received from Gordon at your dealership. Gordon's knowledge and commitment to providing top-notch service have truly stood out to me on multiple occasions.From servicing my 2024 Corvette to more recent maintenance on my 2023 Tahoe, Gordon has consistently gone above and beyond to ensure that my vehicles are well taken care of. His attention to detail and professionalism are commendable, and it's evident that he takes great pride in his work.I also want to extend my gratitude to the entire staff at Classic Chevy for their dedication to excellence. It's clear that customer satisfaction is a top priority for your team, and I am continually impressed by the level of service I receive.Please convey my heartfelt thanks to Gordon and the rest of the staff for their outstanding work. I look forward to continuing to entrust my vehicles to Classic Chevy for all of my automotive needs.Respectfully,Lex P

  James Lopez
a month ago
Sales experience was fine, considering I preordered my new vehicle. I closed on my purchase on 02/17/24. As part of purchase, I was told to provide 10 day payoff of my trade-in. On 02/29/24, received notice from my credit union my payment for loan on my trade-in vehicle was past due. Received a call from dealership 03/5/24 indicating loan on my trade in was not yet paid off!On 02/20/24, I stopped by dealership (Hwy 6) to drop off cashier s check for my down payment to Finance Rep Leo, but he was not there .even though he told me he would be. Additionally, I needed to cancel the GAP insurance from my trade-in, so Lawrence (Finance) helped me in completing the necessary form. Lawrence indicated he would get the form to dealership accounting department to process and mail me a check for approx $1,400. As of today, I still have not received any refund!

  Aerin
5 months ago
Classic Chevrolet was definitely the best dealership I went to when car shopping. Raekwon and Carlos made for an easy and seamless car shopping experience along with Austin in finance.I am thrilled with my new car and with the level of customer service and care that I received from start to finish! Raekwon was professional and extremely knowledgeable and helped me find the perfect car for my needs! Come see Raekwon and he will take care of you. I highly recommend Classic Chevrolet and will be back in the future when it s time to upgrade my ride!