Town Center Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  STEVE MEREDITH
a year ago
I had heard many great things about Town Center Automotive and needed to get some work done. I decided to try them due to a light coming on with my 2016 BMW. This place was amazing. Not only did they replace my wheel sensor, They also caught a potential problem with my battery BEFORE it became a bigger issue.I was looking for a higher end shop with integrity and believe I have found it.Thank you.....Services: Electrical repair, Auto battery replacement, Auto engine diagnostic, Auto maintenance

  Roy J Villarreal III
3 years ago
I've known the owner (Ross) for 30 years and he's as honest as they come. His auto shop is the best at what they do and highly recommend their services. They have a shuttle if you need transportation, they're prompt with repairs and they're reasonable. They will always take care of you and you won't be disappointed!Services: Carburetor cleaning, Electrical repair, Air & cabin filter replacement, Exhaust, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Wheel alignment, Brakes, Air conditioning, Battery, Oil changeServices: Carburetor cleaning, Electrical repair, Air & cabin filter replacement, Exhaust, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Wheel alignment, Brakes, Air conditioning, Battery, Oil change

  Christopher Lerma
3 years ago
This is two reviews in one so really it should be 10 stars! This place and it's staff rock! Rene who coordinates everything and works the front desk is so helpful and nice. I took my wife's Yukon Denali in to have struts replaced and brakes done. Rene helped me get this covered under my warranty despite push back from my warranty company. Brake job was very fairly priced. My wife's Denali rides like a dream again. Most recently I took my Tundra in for some electrical work. I was sold a battery and assumed I got the same battery I gave for credit, but I was sold the wrong battery. Long story short I shorted out my electrical (positive to negative reverse polarity). I was expecting the worst. I had my truck towed to TCA and they had me turned around in about a day and a half and again the total bill was much, much lower than I had anticipated. The service team and mechanics are honest, polite, everything is clean (no grease in your car upon return like I have experienced at some places). I just can't say enough. Highest of recommendations!

  Jessica Huggins
10 years ago
Great service, as always. The work was finished the same day that I took my car in, and has been running great ever since. I have used Town Center Automotive on and off for several years (I moved, otherwise it would be every time I need something done), and the customer service, turn-around time, and quality of workmanship are top-notch. Their labor rates are comparable to other auto shops in the area, so I highly recommend Town Center Automotive if you live in The Woodlands area.

  P G
4 years ago
Positively the most superb automotive shop in Texas! It's only rival is a place I used to go in Tennessee, and that's just a wee bit far. ;) I've taken all of my vehicles here for Ross and Lonnie to care for. I've also recommended their expertise to friends and family, all of whom have been so very pleased. They are honest (something rare with automotive shops!), experts in their field, affordable, and always efficient. I trust them with my daily driver and my classics. Don't look elsewhere--this is the place for you! Personal, caring, and down right brilliant. Thank you, TCA!

  Fred Ebers
4 years ago
Christian Brothers Automotive stripped out my oil drain plug... then told me they couldn't fix it without pulling the engine..... Town Center had no problem extracting the bolt and doing my oil change in under an hour. Talked to mechanics and they are knowledgeable. I do recommend this shop.

  Waylon Brooks
11 years ago
I have a 2003 Suburban 1500 and the horn quit working. I am somewhat mechanically inclined and knowledgeable about simple automotive functions. I tried to check fuses and things that were pertinent to the operation of the horn / electrical currents and such.They were all functioning correctly. I called Town Center Automotive to have them perform a system check on the horn and provide an estimate. The connector in the steering wheel assembly was broken. I left with the estimate and called back a few days later to schedule an appointment and everything went so smooth.The owner Ross whom I already met was very courteous and professional. It was clear this man not only owned this business but was "hands on" in his management of the daily operations and oversight of every job, big or small that the public brought in. The work area was incredibly clean and the waiting area adequate and accommodating with snacks and drinks free of charge WOW!I have, like everyone else at some point, dealt with undesirable circumstances made worse by the process or the people it took to fix it. THAT WAS NOT THE CASE HERE!THIS IS TOP SHELF SERVICE !!!!!! I don't know who could do better than my experience with Town Center Automotive and the owner Ross Symens.DON'T WASTE YOUR TIME OR MONEY OR ONE OUNCE OF SANITY ANYWHERE ELSE.My search for Service, Honesty and Integrity in a mechanic is over!It ended at the counter of Town Center Automotive.

  Paul Deaton
a year ago
They have earned my trust in that they fixed what my car needed without any problems. They kept it affordable for me too.Services: General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Vehicle InspectionServices: General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Vehicle Inspection

  Mauricio Monzon
11 years ago
I am pleased with the good work performed at this facility. As always the repairs are done in time for the quoted amount. I am very happy with the level of professionalism this repair facility offers.I take most of the company vehicles for service at this facility. They are servicing my Porsche now as well.Highly recommended it.

  Jane Tauer
4 years ago
It is very difficult for me to get a vehicle to any shop due to me working. It is great to know I can drop it off knowing my car will be secure. They diagnose and repair in a timely manor. They have the attitude, "if it is not broken, don't fix it" which is great and very honest.

  Amanda W
5 years ago
Can't say enough good things about these guys, they do all my oil changes and even straightened out a screwed up alignment from Firestone. They are reasonably priced, are crazy fast on service appointments, and always go above and beyond. This is a professional, clean shop that is locally owned.

  David Keefe
4 years ago
The entire staff of Town Center Auto have been so kind and accommodating. They ve been able to diagnose and solve all car related problems I ve had! I HIGHLY recommend using them during your next round of car troubles!!

  The Kracken-1212
7 years ago
I've gotten countless work done here. They're fast effective and a joy to go to. They fixed my 2 Audi's timing belts, shocks you name it. They also fixed my 91 Vanagon in a hurry they're awesome

  clayton ramsey
5 years ago
I highly recommend this shop. We brought our Infiniti SUV in a few weeks ago for repair work that the dealership diagnosed as needing a new alternator and quoted very high. Ross's team re-evaluated and found that the dealership diagnosis was incorrect it actually needed a power steering pump (not an alternator) and they were able to repair at a much lower cost saving me quite a bit. I just bought a used Ford Raptor and am taking it to them this week for several needed repairs as opposed to using the dealership or another shop.

  Ricardo Colmenero
a year ago
Ross have always been helpful anytime I needed an inspection and help with diagnostics on high end cars.Services: Auto engine diagnostic, Auto emissions testingServices: Auto engine diagnostic, Auto emissions testing

  Sean Conwell
6 years ago
Took my truck in for a simple allignement. They called me to tell me that the ball joints are shot and my steering stabilizer needed to be replaced. Just checked the ball joints myself before I took it up there. They were fine. They proceeded to tell me that they couldn't garuntee me that my Steering wheel would even be straight after an allignement. Cost me $70 just to get my truck out of there. Liars and cheats!!!

  Will Rubio
10 years ago
Terrible! Let my mistake be your lesson! I went there because they had done my inspection testing in past. Clean location but they are a rip off! Dropped off car at 3pm for the night, called at 9am and they said they were "still running diagnostics" AKA plugging in the computer to see what codes came up. Quoted me for $500 and would not even try cleaning the part to try to repair. This was a Mass Air Flow Sensor that can usually be cleaned, but if it is to be replaced the part is expensive but $500? When I went to pick up car I got a $95 charge for them looking at it. Also I was told not to come get the car right away because they had to put some parts back together. Haha what parts? Do yourself a favor and take your car to autozone if your check engine light comes on.

  shelley gatchell
4 years ago
Excellent service and first rate repairs. Owner is honest, fair and quick with repairs. No question as to where we take our vehicles for repair and service.

  Amber Blair
6 years ago
Stopped in for a state inspection. It was quick and easy with no bull. All the staff were professional and very nice. Would definitely recommend.

  Gene Peterpaul
5 years ago
Great service and very honest repair and they stand behind it, I would certainly trust these guys with my car!

  Viki Ammerman
6 years ago
Just had an oil change and tires rotated, but as always, they were courteous and professional. Would recommend.

  Patricia Bello
8 years ago
I went here to get my State Inspection done during my lunch hour. It was done within 30 minutes. The waiting room and bathroom are clean and the guys were friendly.

  Kim Gibson
8 years ago
I highly recommend using Town Center Automotive, always professional, honest and prompted with repairs and maintenance. We not only use them for our personal vehicles but our business vehicles as well.

  Rick Smith
6 years ago
This company is Great . Love it. Rate is very fair We appreciate them taking care of us every time we go by

  Joe Masterson
6 years ago
Ethical people and great customer service. Rare to find in the automotive world. I strongly recommend them.

  Jason Williams
11 years ago
Very professional, friendly and great results. It's a pleasure working with Ross and his team.

  Mary Sanders
8 years ago
Whether I go to Town Center for an inspection or service everyone there is so friendly and helpful with whatever you may need done.

  Mark Delavan
3 years ago
Had a car inspection done. Employees were friendly and quick.

  Zdad
8 years ago
Clean reception area and shop. Guys are honest and professional. Had a great experience.

  David Long
7 years ago
Great place with sharp people. The owner is knowledgeable and takes care of his customers.